Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i and X5 xDrive40i vehicles. The right front brake disc may have been assembled with incorrect fasteners, which over time, could result in the front brake disc becoming loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 18, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 29, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 9, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 530e, 530e xDrive, 530e iPerformance and X3 xDrive30e and MINI Cooper Countryman All4 SE, 2020 BMW i8, and 2021 330e, 330e xDrive, 745Le xDrive and X5 xDrive45e vehicles. Debris may have entered one or more of the hybrid battery cells during their production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 330e and X5 xDrive45e, 2020-2021 X3 xDrive30e, and 2020 MINI Countryman SE ALL4 vehicles. Loose welding beads may form a conductive path between the hybrid battery cells which could lead to a short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 18, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 X6 (sDrive40i, xDrive40i and M50i) and X5 (sDrive40i, xDrive40i and M50i) vehicles equipped with certain Pirelli tires. The tires may have a damaged inner layer, possibly resulting in a rapid loss of pressure while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2020
Consumer Complaints
101 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Corrective Action:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Additional Notes:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Mfg Campaign: 11424536
Recall Date: Jul 13, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Corrective Action:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Additional Notes:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Mfg Campaign: 11424536
Recall Date: Jul 13, 2021
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Corrective Action:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Additional Notes:
Vehicle was being driven and showed power supply issue and then flashed a drive train warning and lost propulsion power. The vehicle started hopping / jerking. The A/C stopped working and the center console became intensely hot to the touch; so much so it was uncomfortable to keep you hand on the center console. The vehicle is currently at the dealership stating they believe a software update was needed. The issues mirror those that occurred when the car failed as a result of a previous EV battery recall. Issue concerns me as the intense heat created makes me concern about of potential electrical fire or failure when driving at higher speeds. Occurred on July 10, 2021.
Mfg Campaign: 11424536
Recall Date: Jul 13, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Thompson BMW could not recreate the brake failure but their diagnostics indicated brake failure. BMW NA was called as my car was less than 6 months old with 9724 miles. The service advisor told me that they were instructed to replace the Master Cylinder but could not tell me why brakes failed. Knowing that this was a significant safety concern, I opened a safety complaint with BMW. BMW could not tell me the root cause of the brake failure and as a result, I had no confidence that the problem was “fixed”. Master cylinders rarely fail. They also refused to provide me the diagnostics report. They said I was only entitled to the maintenance invoice. Linda Vitale was assigned my complaint and in a voicemail, told me I lost power to the DSCI module. She said the DSCI “has a fail-safe mode and if no power was present the conventional brakes” would work. They replaced the DSCI module and “it should be fine.” Based on her email, and then conversation, BMW engineering said I had an electrical issue. So why did the conventional brakes fail? I am very concerned that BMW has not identified the real problem and I can experience this brake failure again. If this failure had occurred while braking on an interstate highway, I could have been killed or vehicle could have caused fatal accident. I am extremely concerned about the safety of this vehicle, especially since over 60% of my driving in on highways and interstates.
Corrective Action:
On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Thompson BMW could not recreate the brake failure but their diagnostics indicated brake failure. BMW NA was called as my car was less than 6 months old with 9724 miles. The service advisor told me that they were instructed to replace the Master Cylinder but could not tell me why brakes failed. Knowing that this was a significant safety concern, I opened a safety complaint with BMW. BMW could not tell me the root cause of the brake failure and as a result, I had no confidence that the problem was “fixed”. Master cylinders rarely fail. They also refused to provide me the diagnostics report. They said I was only entitled to the maintenance invoice. Linda Vitale was assigned my complaint and in a voicemail, told me I lost power to the DSCI module. She said the DSCI “has a fail-safe mode and if no power was present the conventional brakes” would work. They replaced the DSCI module and “it should be fine.” Based on her email, and then conversation, BMW engineering said I had an electrical issue. So why did the conventional brakes fail? I am very concerned that BMW has not identified the real problem and I can experience this brake failure again. If this failure had occurred while braking on an interstate highway, I could have been killed or vehicle could have caused fatal accident. I am extremely concerned about the safety of this vehicle, especially since over 60% of my driving in on highways and interstates.
Additional Notes:
On 6/8/2021, when pulling out of my driveway approximately 9:00 am, I experienced the car switching from Hybrid mode to Sport mode without me engaging the Sport mode control. The following day (6/9/2021), after a day of primarily interstate driving (over 200 miles), while stopping at a red light, I felt the brake pedal fall to the floor faster than I was applying pressure and I came to a sudden stop. The brakes had seized and the car was towed to Thompson BMW. The tow driver was able to release the brakes by pulling up the brake pedal. Thompson BMW could not recreate the brake failure but their diagnostics indicated brake failure. BMW NA was called as my car was less than 6 months old with 9724 miles. The service advisor told me that they were instructed to replace the Master Cylinder but could not tell me why brakes failed. Knowing that this was a significant safety concern, I opened a safety complaint with BMW. BMW could not tell me the root cause of the brake failure and as a result, I had no confidence that the problem was “fixed”. Master cylinders rarely fail. They also refused to provide me the diagnostics report. They said I was only entitled to the maintenance invoice. Linda Vitale was assigned my complaint and in a voicemail, told me I lost power to the DSCI module. She said the DSCI “has a fail-safe mode and if no power was present the conventional brakes” would work. They replaced the DSCI module and “it should be fine.” Based on her email, and then conversation, BMW engineering said I had an electrical issue. So why did the conventional brakes fail? I am very concerned that BMW has not identified the real problem and I can experience this brake failure again. If this failure had occurred while braking on an interstate highway, I could have been killed or vehicle could have caused fatal accident. I am extremely concerned about the safety of this vehicle, especially since over 60% of my driving in on highways and interstates.
Mfg Campaign: 11423701
Recall Date: Jul 7, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Potential Consequences:
The contact owns a 2021 BMW X5. The contact stated while reversing out of their driveway and making a right turn, the display screen on the center console went red. The contact depressed the brake pedal and the pedal went all the way to the floor. The contact took their foot off the brake pedal and depress on the accelerator pedal, when the contact noticed the display screen showed the vehicle went from hybrid mode to sports mode on it's own. The driver had to press the hybrid button to get the vehicle back to normal. However, the next day the contact was driving at an undisclosed speed and approaching a red light when they depressed the brake pedal the vehicle jerked to a stop. The contact then depressed the accelerator pedal but the vehicle would not move. The contact waited a few moments and depressed the accelerator pedal again this time the vehicle was slowly moving forward. The contact was able to pull over to the side of the road. The vehicle was towed to a local dealer who inspected the vehicle but was not able to duplicate the failure. However, they stated that the failure was related to the brake system and replaced the master cylinder. Although, the vehicle was repaired the contact was concerned that the dealer could not provide the reason the failure occurred on the vehicle. The manufacturer was made aware of the failure. The failure mileage was 9,700.
Corrective Action:
The contact owns a 2021 BMW X5. The contact stated while reversing out of their driveway and making a right turn, the display screen on the center console went red. The contact depressed the brake pedal and the pedal went all the way to the floor. The contact took their foot off the brake pedal and depress on the accelerator pedal, when the contact noticed the display screen showed the vehicle went from hybrid mode to sports mode on it's own. The driver had to press the hybrid button to get the vehicle back to normal. However, the next day the contact was driving at an undisclosed speed and approaching a red light when they depressed the brake pedal the vehicle jerked to a stop. The contact then depressed the accelerator pedal but the vehicle would not move. The contact waited a few moments and depressed the accelerator pedal again this time the vehicle was slowly moving forward. The contact was able to pull over to the side of the road. The vehicle was towed to a local dealer who inspected the vehicle but was not able to duplicate the failure. However, they stated that the failure was related to the brake system and replaced the master cylinder. Although, the vehicle was repaired the contact was concerned that the dealer could not provide the reason the failure occurred on the vehicle. The manufacturer was made aware of the failure. The failure mileage was 9,700.
Additional Notes:
The contact owns a 2021 BMW X5. The contact stated while reversing out of their driveway and making a right turn, the display screen on the center console went red. The contact depressed the brake pedal and the pedal went all the way to the floor. The contact took their foot off the brake pedal and depress on the accelerator pedal, when the contact noticed the display screen showed the vehicle went from hybrid mode to sports mode on it's own. The driver had to press the hybrid button to get the vehicle back to normal. However, the next day the contact was driving at an undisclosed speed and approaching a red light when they depressed the brake pedal the vehicle jerked to a stop. The contact then depressed the accelerator pedal but the vehicle would not move. The contact waited a few moments and depressed the accelerator pedal again this time the vehicle was slowly moving forward. The contact was able to pull over to the side of the road. The vehicle was towed to a local dealer who inspected the vehicle but was not able to duplicate the failure. However, they stated that the failure was related to the brake system and replaced the master cylinder. Although, the vehicle was repaired the contact was concerned that the dealer could not provide the reason the failure occurred on the vehicle. The manufacturer was made aware of the failure. The failure mileage was 9,700.
Mfg Campaign: 11422175
Recall Date: Jun 24, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The cars hybrid batteries caught fire while sitting in garage being charged. After car was removed from garage and fire department had things "under control" which took about 2 hours they left saying it would be towed in the morning. About 30 minutes later the car exploded setting fire to the house. The house was saved the car is nothing more than a burnt shell, a total loss. Thank God no one was hurt but I see where BMW had a ton of recalls on the 2020 version on the exact version of this vehicle for the same thing. Obviously nothing was fixed.
Corrective Action:
The cars hybrid batteries caught fire while sitting in garage being charged. After car was removed from garage and fire department had things "under control" which took about 2 hours they left saying it would be towed in the morning. About 30 minutes later the car exploded setting fire to the house. The house was saved the car is nothing more than a burnt shell, a total loss. Thank God no one was hurt but I see where BMW had a ton of recalls on the 2020 version on the exact version of this vehicle for the same thing. Obviously nothing was fixed.
Additional Notes:
The cars hybrid batteries caught fire while sitting in garage being charged. After car was removed from garage and fire department had things "under control" which took about 2 hours they left saying it would be towed in the morning. About 30 minutes later the car exploded setting fire to the house. The house was saved the car is nothing more than a burnt shell, a total loss. Thank God no one was hurt but I see where BMW had a ton of recalls on the 2020 version on the exact version of this vehicle for the same thing. Obviously nothing was fixed.
Mfg Campaign: 11418033
Recall Date: May 21, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Corrective Action:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Additional Notes:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Mfg Campaign: 11414335
Recall Date: Apr 28, 2021
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Corrective Action:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Additional Notes:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Mfg Campaign: 11414335
Recall Date: Apr 28, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Corrective Action:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Additional Notes:
DROVE AT THE SPEED OF 75 MPH IN THE HIGHWAY ALL IN A SUDDEN THE CAR LOST POWER UNTIL ITS SPEED DROPPED TO 62 MPH. IT IS A HYBRID. DASH BOARD SHOWED SOME RESERVED BATTERY POWER AND HALF TANK OF GASOLINE. IT IS A BIG SAFETY ISSUE. NEED TO FIND THE CAUSE OF IT.
Mfg Campaign: 11414335
Recall Date: Apr 28, 2021
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Corrective Action:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Additional Notes:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Mfg Campaign: 11413936
Recall Date: Apr 26, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Corrective Action:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Additional Notes:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Mfg Campaign: 11413936
Recall Date: Apr 26, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Corrective Action:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Additional Notes:
THIS IS A NEW BMW X5 2 MONTHS OLD WITH 2000 MILES. THE VEHICLE WAS PARKED NOT RUNNING WITH NO POWER IN MY GARAGE. ON SATURDAY MORNING IT SPONTANEOUSLY COMBUSTED INTO FLAMES. I HAPPENED TO BE NEAR THE GARAGE AND SPOTTED THE FLAMES 4-5 FEET TALL SHOOTING OUT FROM HOOD. I IMMEDIATELY RAN INSIDE TO ENSURE MY FAMILY WAS EXITING THE HOUSE AND WE CALLED 911. I ATTEMPTED TO EXTINGUISH THE FLAMES WITH A HOSE WHILE WAITING ON THE FIRE DEPT. THEY ARRIVED AND EXTINGUISHED AND CUT ALL ELECTRICAL POWER TO THE VEHICLE AND WINCHED IT OUT OF MY GARAGE. VERY UPSETTING AND DISTURBING THAT THE NEW VEHICLE RANDOMLY BURST INTO FLAMES WHILE SITTING IN GARAGE.
Mfg Campaign: 11413936
Recall Date: Apr 26, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Corrective Action:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Additional Notes:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Mfg Campaign: 11407871
Recall Date: Apr 13, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Corrective Action:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Additional Notes:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Mfg Campaign: 11407871
Recall Date: Apr 13, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Corrective Action:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Additional Notes:
MY X5 WAS PARKED IN MY GARAGE AND STARTED BY ITSELF WHILE I WAS OUTSIDE OF MY HOUSE WITH GARAGE DOORS CLOSED. I WAS ABLE TO STOP THE ENGINE BY USING THE BMW CONNECTED APP. I DID NOT HAVE ANY SCHEDULED OR PROGRAMMED START EVENTS.I CALLED BMW CORPORATE AND WAS TOLD TO TAKE THE X5 TO A DEALER FOR A DIAGNOSTIC SCAN WHICH COULD NOT BE SCHEDULED FOR TWO DAYS FROM NOW.
Mfg Campaign: 11407871
Recall Date: Apr 13, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
2021 BMW X-5. CONSUMER WRITES IN REGARDS TO EXTENDED BATTERY RANGE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS BEING SOLD WITH A FAULTY BATTERY. *JS
Corrective Action:
2021 BMW X-5. CONSUMER WRITES IN REGARDS TO EXTENDED BATTERY RANGE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS BEING SOLD WITH A FAULTY BATTERY. *JS
Additional Notes:
2021 BMW X-5. CONSUMER WRITES IN REGARDS TO EXTENDED BATTERY RANGE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS BEING SOLD WITH A FAULTY BATTERY. *JS
Mfg Campaign: 11388037
Recall Date: Jan 11, 2021
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELT TENSIONER WOULD NOT RELEASE AND CONTINUED TO TIGHTEN AROUND CHILD'S WAIST. COULD NOT EXTRACT THE CHILD AND HAD TO CUT SEAT BELT LOOSE.
Corrective Action:
SEAT BELT TENSIONER WOULD NOT RELEASE AND CONTINUED TO TIGHTEN AROUND CHILD'S WAIST. COULD NOT EXTRACT THE CHILD AND HAD TO CUT SEAT BELT LOOSE.
Additional Notes:
SEAT BELT TENSIONER WOULD NOT RELEASE AND CONTINUED TO TIGHTEN AROUND CHILD'S WAIST. COULD NOT EXTRACT THE CHILD AND HAD TO CUT SEAT BELT LOOSE.
Mfg Campaign: 11386420
Recall Date: Jan 4, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V601000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V601000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V601000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11382731
Recall Date: Dec 9, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Corrective Action:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Additional Notes:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Mfg Campaign: 11377377
Recall Date: Dec 1, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Corrective Action:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Additional Notes:
CAR HAD 2 ALERTS 2.5 HRS INTO JOURNEY, HAVING GONE I-675 TO 16: 1. DRIVETRAIN MALFUNCTION 2. POWER SUPPLY. I HAD STOPPED FOR FOOD. I GOT BACK IN, TURNED ON THE ENGINE, AND THESE ALERTS CAME ON IMMEDIATELY. I CALLED BMW, THEY SAID CAR SHOULD NOT BE DRIVEN. HAD IT TOWED TO HILTON HEAD BMW. THEY'VE HAD IT TWO DAYS AND SAY THIS IS RELATED TO THE RECALLED BATTERY AND THEY HAVE NO IDEA AS OF TODAY HOW TO FIX IT. THEY SAID THIS PROBLEM IS HAPPENING ALL OVER. I ALSO GOT A THIRD MESSAGE ABOUT DRIVING ASSISTANCE SUPPORT LAST WEEK THAT I WAS TOLD TO IGNORE.
Mfg Campaign: 11377377
Recall Date: Dec 1, 2020
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