BMW X5 2020

Complete listing of complaints and recalls for this vehicle

91
Complaints
16
Recalls

Complaints & Recalls

91 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bmw Of North America, Llc
NHTSA Campaign: 24V576000 SAFETY RECALL
105.6K Vehicles Affected
Recall Date: Aug 1, 2024
Safety Issue:

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Potential Risk:
A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.
FREE Recall Solution:
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Sep 27, 2024
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
NHTSA Campaign: 22V267000 SAFETY RECALL
61.2K Vehicles Affected
Recall Date: Apr 20, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
FREE Recall Solution:
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 20, 2022
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
NHTSA Campaign: 21V096000 SAFETY RECALL
13.9K Vehicles Affected
Recall Date: Feb 19, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Apr 16, 2021
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
NHTSA Campaign: 21V062000 SAFETY RECALL
893 Vehicles Affected
Recall Date: Feb 10, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Potential Risk:
A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: May 25, 2021
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
NHTSA Campaign: 20V678000 SAFETY RECALL
83 Vehicles Affected
Recall Date: Nov 4, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Potential Risk:
If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Dec 18, 2020
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
NHTSA Campaign: 20V528000 SAFETY RECALL
307 Vehicles Affected
Recall Date: Sep 1, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Oct 30, 2020
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
NHTSA Campaign: 20V465000 SAFETY RECALL
21 Vehicles Affected
Recall Date: Aug 7, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Oct 2, 2020
Recall Date: Aug 7, 2020
Bmw Of North America, Llc
NHTSA Campaign: 20V434000 SAFETY RECALL
7 Vehicles Affected
Recall Date: Jul 28, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

Potential Risk:
A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Aug 23, 2020
Recall Date: Jul 28, 2020
Bmw Of North America, Llc
NHTSA Campaign: 19V684000 SAFETY RECALL
257.5K Vehicles Affected
Recall Date: Sep 27, 2019
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lack of an image in the back-up camera display increases the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 8, 2019
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
NHTSA Campaign: 19V631000 SAFETY RECALL
12 Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

Potential Risk:
A loss of steering control increases risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Aug 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

91 Complaints
Bmw Of North America, Llc
Campaign: 11674148 Other
Jul 16, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I purchased a used and well serviced, one owner, BMW 2020 X5 on [XXX] from Acura of West Chester, PA. After driving the vehicle for a week the car began jerking and shuttering forward. I live in Philadelphia where space is limited and pedestrians, children included walk close to cars at stop lights and stop signs. I almost had an accident while just parking the car due of the shuttering and additionally the car unexpectedly jerked towards a pedestrian when I was stopped at a stop sign. I researched and discovered that this is a known issue concerning my year and model due to a manufacturer error when the vehicle was assembled. The incorrect oil was place into the transfer case which ultimately causes damage leading to the unsafe driving condition that I am currently experiencing. There are no warning or check engine lights to make the driver aware of the issue. Below is the direct from BMW's notice on the issue, SIB 27 02 20. To my surprise, there was never a recall to fix this issue for the make and models affected . I am asking for the NHTSA to investigate and issue are recall for repair and replacement of the transfer case that was damaged prior to consumer purchase for the models outlined in the service bulletin. BMW replaces the oil as the first level repair at the cost of the owner which seems to only be temporary. Some owners say the problem goes away and other owners the problem returns requiring replacement as the true option. I would like for BMW to recall and replace to the vehicle safe to drive. SIB 27 02 20 JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13 SITUATION There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle, or the factory-filled transfer case oil does not meet BMW specifications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

Corrective Action:

I purchased a used and well serviced, one owner, BMW 2020 X5 on [XXX] from Acura of West Chester, PA. After driving the vehicle for a week the car began jerking and shuttering forward. I live in Philadelphia where space is limited and pedestrians, children included walk close to cars at stop lights and stop signs. I almost had an accident while just parking the car due of the shuttering and additionally the car unexpectedly jerked towards a pedestrian when I was stopped at a stop sign. I researched and discovered that this is a known issue concerning my year and model due to a manufacturer error when the vehicle was assembled. The incorrect oil was place into the transfer case which ultimately causes damage leading to the unsafe driving condition that I am currently experiencing. There are no warning or check engine lights to make the driver aware of the issue. Below is the direct from BMW's notice on the issue, SIB 27 02 20. To my surprise, there was never a recall to fix this issue for the make and models affected . I am asking for the NHTSA to investigate and issue are recall for repair and replacement of the transfer case that was damaged prior to consumer purchase for the models outlined in the service bulletin. BMW replaces the oil as the first level repair at the cost of the owner which seems to only be temporary. Some owners say the problem goes away and other owners the problem returns requiring replacement as the true option. I would like for BMW to recall and replace to the vehicle safe to drive. SIB 27 02 20 JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13 SITUATION There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle, or the factory-filled transfer case oil does not meet BMW specifications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

Additional Notes:

I purchased a used and well serviced, one owner, BMW 2020 X5 on [XXX] from Acura of West Chester, PA. After driving the vehicle for a week the car began jerking and shuttering forward. I live in Philadelphia where space is limited and pedestrians, children included walk close to cars at stop lights and stop signs. I almost had an accident while just parking the car due of the shuttering and additionally the car unexpectedly jerked towards a pedestrian when I was stopped at a stop sign. I researched and discovered that this is a known issue concerning my year and model due to a manufacturer error when the vehicle was assembled. The incorrect oil was place into the transfer case which ultimately causes damage leading to the unsafe driving condition that I am currently experiencing. There are no warning or check engine lights to make the driver aware of the issue. Below is the direct from BMW's notice on the issue, SIB 27 02 20. To my surprise, there was never a recall to fix this issue for the make and models affected . I am asking for the NHTSA to investigate and issue are recall for repair and replacement of the transfer case that was damaged prior to consumer purchase for the models outlined in the service bulletin. BMW replaces the oil as the first level repair at the cost of the owner which seems to only be temporary. Some owners say the problem goes away and other owners the problem returns requiring replacement as the true option. I would like for BMW to recall and replace to the vehicle safe to drive. SIB 27 02 20 JERKING OR SHUDDERING FROM THE DRIVELINE (XDRIVE TRANSFER CASE ATX13 SITUATION There is a jerking or shuddering during either or both of the following: Cornering or accelerating from low speeds Driving with low to medium loads There are no warning lights or Check Control messages. CAUSE Unevenly worn or incorrect fitment tires are installed on the vehicle, or the factory-filled transfer case oil does not meet BMW specifications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT

Manufacturer: BMW
Mfg Campaign: 11674148
Notice Date: Jul 16, 2025
Recall Date: Jul 16, 2025
Bmw Of North America, Llc
Campaign: 11667994 Other
Jun 19, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel pump failure. Resulted in car losing speed and power and car coming to a halt. Car went into park. Had to be towed from the road but the car had to be dragged onto the flatbed due to no parking selector release accessible from the side of the road. Resulting in total destruction of the front differential resulting in $10000 repair bill.

Corrective Action:

Fuel pump failure. Resulted in car losing speed and power and car coming to a halt. Car went into park. Had to be towed from the road but the car had to be dragged onto the flatbed due to no parking selector release accessible from the side of the road. Resulting in total destruction of the front differential resulting in $10000 repair bill.

Additional Notes:

Fuel pump failure. Resulted in car losing speed and power and car coming to a halt. Car went into park. Had to be towed from the road but the car had to be dragged onto the flatbed due to no parking selector release accessible from the side of the road. Resulting in total destruction of the front differential resulting in $10000 repair bill.

Manufacturer: BMW
Mfg Campaign: 11667994
Notice Date: Jun 19, 2025
Recall Date: Jun 19, 2025
Bmw Of North America, Llc
Campaign: 11667694 Other
Jun 18, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Manufacturer: BMW
Mfg Campaign: 11667694
Notice Date: Jun 18, 2025
Recall Date: Jun 18, 2025
Bmw Of North America, Llc
Campaign: 11667694 Other
Jun 18, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that after refueling the vehicle, the contact attempted to restart the vehicle; however, the vehicle failed to restart. The contact made several attempts, and after approximately an hour, the vehicle was towed to the residence. The vehicle failed to start and was towed to a local dealer. The contact stated that there were no warning lights illuminated. The dealer diagnosed the vehicle and determined that the starter motor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The contact called the manufacturer and asked about the recall for the starter motor and was informed that the VIN was not included in the recall. The failure mileage was approximately 30,000.

Manufacturer: BMW
Mfg Campaign: 11667694
Notice Date: Jun 18, 2025
Recall Date: Jun 18, 2025
Bmw Of North America, Llc
Campaign: 11666151 Other
Jun 10, 2025
Defect Description:

STRUCTURE:BODY

Potential Consequences:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Corrective Action:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Additional Notes:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Manufacturer: BMW
Mfg Campaign: 11666151
Notice Date: Jun 10, 2025
Recall Date: Jun 10, 2025
Bmw Of North America, Llc
Campaign: 11666151 Other
Jun 10, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Corrective Action:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Additional Notes:

When it rains water comes into the drivers side from the roof (sun visor area), and under the dashboard. Depending on how much rain, it leaves a puddle on the floor mat, and constantly drips on the driver as I drive.

Manufacturer: BMW
Mfg Campaign: 11666151
Notice Date: Jun 10, 2025
Recall Date: Jun 10, 2025
Bmw Of North America, Llc
Campaign: 11663666 Other
May 29, 2025
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

Headlights continually fog up and puddle water in them. It takes a major effort to dry them out. Dealer says they are vented and that they will clear themselves but don't. This is a continual problem and poses a safety issue because of headlight failure.

Corrective Action:

Headlights continually fog up and puddle water in them. It takes a major effort to dry them out. Dealer says they are vented and that they will clear themselves but don't. This is a continual problem and poses a safety issue because of headlight failure.

Additional Notes:

Headlights continually fog up and puddle water in them. It takes a major effort to dry them out. Dealer says they are vented and that they will clear themselves but don't. This is a continual problem and poses a safety issue because of headlight failure.

Manufacturer: BMW
Mfg Campaign: 11663666
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Bmw Of North America, Llc
Campaign: 11663702 Other
May 29, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Corrective Action:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Additional Notes:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Manufacturer: BMW
Mfg Campaign: 11663702
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Bmw Of North America, Llc
Campaign: 11663702 Other
May 29, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Corrective Action:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Additional Notes:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Manufacturer: BMW
Mfg Campaign: 11663702
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Bmw Of North America, Llc
Campaign: 11663702 Other
May 29, 2025
Defect Description:

ENGINE

Potential Consequences:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Corrective Action:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Additional Notes:

I own a 2020 BMX X5 S40i. Car was parked and turned off. When I tried to turn the car ON, the car refused to start and smoke and fire smell started coming from engine compartment. I opened the hood and could smell a burning smell. Waited for smell to disappear and tried starting the car again. Car would not start and burning smell appeared again. Got a warning on the dashboard that engine compartment was overheated and car would be ready to start after 180 seconds. Called AAA to jump start car and same behaviour was observed and car refused to start. Technician also stated that battery was completely dead. Took car to dealer and replaced main and start/ stop battery. Car still would not start. On inspection dealer observed started mechanism was shorted and needed to be replaced. After replacement, car starts fine without burning smell. Going through recall database, this issue with fire hazard from starter assembly is documented for my make, model and year but when I enter the VIN number it doesnt apply to ny vehicle VIN number. 4 year old child and me were occupants of the vehicle when burning incident happened originally.

Manufacturer: BMW
Mfg Campaign: 11663702
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Bmw Of North America, Llc
Campaign: 11663370 Other
May 28, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Manufacturer: BMW
Mfg Campaign: 11663370
Notice Date: May 28, 2025
Recall Date: May 28, 2025
Bmw Of North America, Llc
Campaign: 11663370 Other
May 28, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that upon entering the vehicle, the message that the engine had overheated, and the vehicle was disabled was displayed. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.

Manufacturer: BMW
Mfg Campaign: 11663370
Notice Date: May 28, 2025
Recall Date: May 28, 2025
Bmw Of North America, Llc
Campaign: 11662777 Other
May 23, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Manufacturer: BMW
Mfg Campaign: 11662777
Notice Date: May 23, 2025
Recall Date: May 23, 2025
Bmw Of North America, Llc
Campaign: 11662777 Other
May 23, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that while at a complete stop, the START/STOP feature failed to operate as designed, and the engine failed to restart while depressing the accelerator pedal. The contact stated that a "Starting Engine Possibly Shortly: System Overheated. Restarting Engine Possible After Cooling" message was displayed on the instrument panel. After the contact allowed the engine to cool down, the vehicle failed to restart with the same messages displayed. Due to the failure, the vehicle was towed to the dealer where it remained. Upon investigation, the contact discovered NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also discovered and linked the failure to Technical Service Bulletin: B120424. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

Manufacturer: BMW
Mfg Campaign: 11662777
Notice Date: May 23, 2025
Recall Date: May 23, 2025
Bmw Of North America, Llc
Campaign: 11652589 Other
Apr 3, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Manufacturer: BMW
Mfg Campaign: 11652589
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Bmw Of North America, Llc
Campaign: 11652589 Other
Apr 3, 2025
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated that the vehicle failed to start. The contact stated that the message that the vehicle was overheating was displayed. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V576000 (Electrical System, Engine, and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed that the failure was due to the starter. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 35,000.

Manufacturer: BMW
Mfg Campaign: 11652589
Notice Date: Apr 3, 2025
Recall Date: Apr 3, 2025
Bmw Of North America, Llc
Campaign: 11651146 Other
Mar 27, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

A code for check engine came on and the code is say active grille shutter. I also see there is a safety issue for the same issue on other models of bmw. I'm not seeing one for X5 which needs to be added to the list.

Corrective Action:

A code for check engine came on and the code is say active grille shutter. I also see there is a safety issue for the same issue on other models of bmw. I'm not seeing one for X5 which needs to be added to the list.

Additional Notes:

A code for check engine came on and the code is say active grille shutter. I also see there is a safety issue for the same issue on other models of bmw. I'm not seeing one for X5 which needs to be added to the list.

Manufacturer: BMW
Mfg Campaign: 11651146
Notice Date: Mar 27, 2025
Recall Date: Mar 27, 2025
Bmw Of North America, Llc
Campaign: 11648949 Other
2 Vehicles Affected
Mar 18, 2025
Defect Description:

AIR BAGS

Potential Consequences:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Corrective Action:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Additional Notes:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Manufacturer: BMW
Mfg Campaign: 11648949
Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025
Bmw Of North America, Llc
Campaign: 11648949 Other
2 Vehicles Affected
Mar 18, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Corrective Action:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Additional Notes:

The contact owned a 2020 BMW X5. The contact stated while the contact's mother was driving at an undisclosed speed, another vehicle attempted to make a left turn and crashed head-on into the front driver and passenger side of the vehicle. The driver's air bag did not deploy. During the impact, the driver's head hit the windshield causing it to crack. The police and paramedics arrived on the scene. The contact and the contact's mother were transported to the local medical center. The contact's mother was treated for a severe concussion and severe cuts and bruises. In addition, the contact's mother had broken glass in her hands which was removed. The contact sustained cuts and bruises. The contact's mother received additional testing because of the impact of the steering wheel on the chest, however the test results were negative. A police report was filed, however, the information was unavailable. In addition, the police officer inspected the vehicle and noticed the driver's seat belt had a lot of play, which could have contributed to the contact's mother's head injury. The vehicle was towed to the local tow yard and condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,327.

Manufacturer: BMW
Mfg Campaign: 11648949
Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025
Bmw Of North America, Llc
Campaign: 11648268 Other
Mar 14, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 BMW X5. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that START/STOP warning light was illuminated. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to a dealer who diagnosed that the starter motor had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 31,000.

Corrective Action:

The contact owns a 2020 BMW X5. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that START/STOP warning light was illuminated. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to a dealer who diagnosed that the starter motor had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 31,000.

Additional Notes:

The contact owns a 2020 BMW X5. The contact stated while driving at approximately 45 MPH, the vehicle stalled. The contact stated that START/STOP warning light was illuminated. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to a dealer who diagnosed that the starter motor had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 31,000.

Manufacturer: BMW
Mfg Campaign: 11648268
Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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