Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 30, 2019
Consumer Complaints
14 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
Corrective Action:
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
Additional Notes:
The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
Mfg Campaign: 11647914
Recall Date: Mar 12, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Corrective Action:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Additional Notes:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Mfg Campaign: 11637819
Recall Date: Jan 22, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Corrective Action:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Additional Notes:
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
Mfg Campaign: 11637819
Recall Date: Jan 22, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Corrective Action:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Additional Notes:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Mfg Campaign: 11624170
Recall Date: Nov 8, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Corrective Action:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Additional Notes:
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
Mfg Campaign: 11624170
Recall Date: Nov 8, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
Corrective Action:
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
Additional Notes:
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
Mfg Campaign: 11565427
Recall Date: Jan 14, 2024
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The moonroof spontaneously exploded while traveling on interstate highway at 65 mph. I was in the open and no vehicles were near me. I was showered in glass but uninjured because I was wearing a brimmed hat. I could have but did not lose control of the vehicle. There was no warning or other indicator of the problem. The dealership inspected and replaced at no cost to us. No police or insurance involvement.
Corrective Action:
The moonroof spontaneously exploded while traveling on interstate highway at 65 mph. I was in the open and no vehicles were near me. I was showered in glass but uninjured because I was wearing a brimmed hat. I could have but did not lose control of the vehicle. There was no warning or other indicator of the problem. The dealership inspected and replaced at no cost to us. No police or insurance involvement.
Additional Notes:
The moonroof spontaneously exploded while traveling on interstate highway at 65 mph. I was in the open and no vehicles were near me. I was showered in glass but uninjured because I was wearing a brimmed hat. I could have but did not lose control of the vehicle. There was no warning or other indicator of the problem. The dealership inspected and replaced at no cost to us. No police or insurance involvement.
Mfg Campaign: 11511303
Recall Date: Mar 11, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11442032
Recall Date: Nov 29, 2021
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
The car is equipped with Driving Assistant. BMW Active Driving Assistant is a collection of driving assistance and collision avoidance technologies. Active Driving Assistant includes forward-collision warning with pedestrian detection, low-speed automatic emergency braking, lane-departure warning, blind-spot warning, and rear cross-traffic warning. BMW Active Driving Assistant systems help a driver to avoid a collision. The package includes advanced driving assistance systems (ADAS) that are increasingly common as standard equipment for mainstream and luxury brands alike. Forward-collision warning monitors for obstacles ahead, and with Active Driving Assistant the technology can also identify pedestrians in the vehicle’s path. If the driver fails to brake, the automatic emergency braking system engages to stop or slow the BMW before impact. Be sure to understand that with Active Driving Assistant, the automatic braking works only at lower city speeds. On faster-flowing highways and freeways, the driver must respond to potential collision situations. ( https://www.jdpower.com/cars/shopping-guides/what-is-bmw-active-driving-assistant ). The car was involved in a rear end collision striking the vehicle in front of it on May 28, 2021 at approx. 11:36 AM (picture attached). The car was on York Road near [XXX] being driven in heavy lunch-hour traffic when the accident occurred. My wife, [XXX], was driving the vehicle. She is named on my auto insurance policy. She was taken to the hospital via ambulance to Belvedere/Sanai Hospital at 2401 West Belvedere Avenue, Baltimore, MD 21215. She sustained a broken sternum, major bruising and lacerations on her arms and legs. The vehicle was towed to a holding yard (Linhard's Towing, 11013 York Road, Cockeysville, MD 21030) by the police due to the air bags deploying. The steering wheel, drivers lower leg and passenger side curtain air bags deployed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11442032
Recall Date: Nov 29, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Corrective Action:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Additional Notes:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mfg Campaign: 11364446
Recall Date: Oct 15, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Corrective Action:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Additional Notes:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mfg Campaign: 11364446
Recall Date: Oct 15, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Corrective Action:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Additional Notes:
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
Mfg Campaign: 11364446
Recall Date: Oct 15, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED ELMHURST BMW (500 W LAKE ST, ELMHURST, IL 60126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS TO ARRIVE WAS UNKNOWN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED ELMHURST BMW (500 W LAKE ST, ELMHURST, IL 60126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS TO ARRIVE WAS UNKNOWN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED ELMHURST BMW (500 W LAKE ST, ELMHURST, IL 60126) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DATE FOR THE PARTS TO ARRIVE WAS UNKNOWN. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11296899
Recall Date: Jan 3, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK BMW NORTHLAKE (10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-8126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK BMW NORTHLAKE (10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-8126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK BMW NORTHLAKE (10720 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-8126) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11246660
Recall Date: Aug 27, 2019
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