Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2017 X1 xDrive28i and X1 sDrive28i vehicles. The affected vehicles have an instrument panel that may not allow the front passenger air bag to deploy properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 26, 2017
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Consumer Complaints
11 ComplaintsBmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AUTOMATIC TAILGATE MALFUNCTIONS. TOE KICK FUNCTIONS RESPOND ERRATICALLY 50% OF THE TIME. THE TAILGATE HAS CLOSED ON MY HEAD WHILE LOADING/UNLOADING. IT HAS OPENED WHILE DRIVING ON THE HIGHWAY. IT HAS OPENED ONLY HALFWAY AND STALLED WHILE STATIONARY, AND MORE IMPORTANT IT HAS STALLED HALFWAY WHILE CLOSING. I RECENTLY PRESSED THE CLOSE BUTTON AND DROVE OFF WITH THE TAILGATE HALF CLOSED, AND DIDN'T REALIZE IT UNTIL SOMEONE BEHIND ME BLEW THE HORN. ITEMS IN THE CARGO AREA COULD TUMBLE TO THE HIGHWAY AND CREATE A POSSIBLE HAZARD. IT HAS BEEN IN THE BMW SERVICE DEPART 6 TO 8 TIMES AND INSPECTED AT LEAST TWICE BY SOMEONE FROM BMW OF N. AMERICA. INASMUCH AS IT IS ERRATIC THEY CLAIM THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. I CONTEND IT IS AN INCONVENIENCE WHICH SHOULD BE CORRECTED UNDER WARRANTY, BUT MORE IMPORTANTLY IT COULD BE A SAFETY ISSUE. THERE IS EVIDENCE TO BE FOUND ON THE INTERNET OF OTHER OWNERS HAVING SIMILAR ISSUES. I HAVE HAD A SUBDURAL HEMATOMA AND THE TAILGATE CLOSING ON MY HEAD IS NO SMALL CONCERN. BMW REFUSES TO ADMIT THE PROBLEM EXISTS AND HAS SHOWN INDIFFERENCE. THE ISSUE CONTINUES TO PERSIST.
Corrective Action:
AUTOMATIC TAILGATE MALFUNCTIONS. TOE KICK FUNCTIONS RESPOND ERRATICALLY 50% OF THE TIME. THE TAILGATE HAS CLOSED ON MY HEAD WHILE LOADING/UNLOADING. IT HAS OPENED WHILE DRIVING ON THE HIGHWAY. IT HAS OPENED ONLY HALFWAY AND STALLED WHILE STATIONARY, AND MORE IMPORTANT IT HAS STALLED HALFWAY WHILE CLOSING. I RECENTLY PRESSED THE CLOSE BUTTON AND DROVE OFF WITH THE TAILGATE HALF CLOSED, AND DIDN'T REALIZE IT UNTIL SOMEONE BEHIND ME BLEW THE HORN. ITEMS IN THE CARGO AREA COULD TUMBLE TO THE HIGHWAY AND CREATE A POSSIBLE HAZARD. IT HAS BEEN IN THE BMW SERVICE DEPART 6 TO 8 TIMES AND INSPECTED AT LEAST TWICE BY SOMEONE FROM BMW OF N. AMERICA. INASMUCH AS IT IS ERRATIC THEY CLAIM THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. I CONTEND IT IS AN INCONVENIENCE WHICH SHOULD BE CORRECTED UNDER WARRANTY, BUT MORE IMPORTANTLY IT COULD BE A SAFETY ISSUE. THERE IS EVIDENCE TO BE FOUND ON THE INTERNET OF OTHER OWNERS HAVING SIMILAR ISSUES. I HAVE HAD A SUBDURAL HEMATOMA AND THE TAILGATE CLOSING ON MY HEAD IS NO SMALL CONCERN. BMW REFUSES TO ADMIT THE PROBLEM EXISTS AND HAS SHOWN INDIFFERENCE. THE ISSUE CONTINUES TO PERSIST.
Additional Notes:
AUTOMATIC TAILGATE MALFUNCTIONS. TOE KICK FUNCTIONS RESPOND ERRATICALLY 50% OF THE TIME. THE TAILGATE HAS CLOSED ON MY HEAD WHILE LOADING/UNLOADING. IT HAS OPENED WHILE DRIVING ON THE HIGHWAY. IT HAS OPENED ONLY HALFWAY AND STALLED WHILE STATIONARY, AND MORE IMPORTANT IT HAS STALLED HALFWAY WHILE CLOSING. I RECENTLY PRESSED THE CLOSE BUTTON AND DROVE OFF WITH THE TAILGATE HALF CLOSED, AND DIDN'T REALIZE IT UNTIL SOMEONE BEHIND ME BLEW THE HORN. ITEMS IN THE CARGO AREA COULD TUMBLE TO THE HIGHWAY AND CREATE A POSSIBLE HAZARD. IT HAS BEEN IN THE BMW SERVICE DEPART 6 TO 8 TIMES AND INSPECTED AT LEAST TWICE BY SOMEONE FROM BMW OF N. AMERICA. INASMUCH AS IT IS ERRATIC THEY CLAIM THEY HAVE BEEN UNABLE TO DUPLICATE THE PROBLEM. I CONTEND IT IS AN INCONVENIENCE WHICH SHOULD BE CORRECTED UNDER WARRANTY, BUT MORE IMPORTANTLY IT COULD BE A SAFETY ISSUE. THERE IS EVIDENCE TO BE FOUND ON THE INTERNET OF OTHER OWNERS HAVING SIMILAR ISSUES. I HAVE HAD A SUBDURAL HEMATOMA AND THE TAILGATE CLOSING ON MY HEAD IS NO SMALL CONCERN. BMW REFUSES TO ADMIT THE PROBLEM EXISTS AND HAS SHOWN INDIFFERENCE. THE ISSUE CONTINUES TO PERSIST.
Mfg Campaign: 11231069
Recall Date: Jul 11, 2019
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Corrective Action:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Additional Notes:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Mfg Campaign: 11152131
Recall Date: Nov 17, 2018
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Corrective Action:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Additional Notes:
MY BRAKES ARE DEFECTIVE, HAVE BEEN REPAIRED & REPLACED BY BMW THREE TIMES. THE CALIPERS EASILY AGE AND RUST, AND DO NOT HOLD THE PADS AGAINST THR ROTORS PROPERLY.
Mfg Campaign: 11152131
Recall Date: Nov 17, 2018
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE CAR WAS ON AND IN DRIVE, BUT FULLY STOPPED AT A STOPLIGHT ON A CITY STREET. THE REAR DOOR OPENED WITHOUT ANY DRIVER INPUT. THE DOORS WERE LOCKED.
Corrective Action:
THE CAR WAS ON AND IN DRIVE, BUT FULLY STOPPED AT A STOPLIGHT ON A CITY STREET. THE REAR DOOR OPENED WITHOUT ANY DRIVER INPUT. THE DOORS WERE LOCKED.
Additional Notes:
THE CAR WAS ON AND IN DRIVE, BUT FULLY STOPPED AT A STOPLIGHT ON A CITY STREET. THE REAR DOOR OPENED WITHOUT ANY DRIVER INPUT. THE DOORS WERE LOCKED.
Mfg Campaign: 11109769
Recall Date: Jul 5, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Corrective Action:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Additional Notes:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Mfg Campaign: 11098797
Recall Date: May 30, 2018
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Corrective Action:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Additional Notes:
THE BACK HATCH CLOSES SPONTANEOUSLY WITHOUT MOTION. THE CAR IS PARKED, THEN I MAY SIT ON THE TRUNK OF THE CAR PUTTING ON MY GOLF SHOES AND THE HATCH CLOSES ON ME UNTIL I PUSH IT BACK. I COMPLAINED TO THE DEALER AT THE REGULAR ONE-YEAR SERVICE AND THEY SAID EVERYTHING IS FINE.
Mfg Campaign: 11098797
Recall Date: May 30, 2018
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Corrective Action:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Additional Notes:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Mfg Campaign: 11084211
Recall Date: Apr 9, 2018
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Corrective Action:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Additional Notes:
ON WEDNESDAY, APRIL 4TH, I WAS HELPING MY COLLIE INTO THE BACK OF THE SUV TO TAKE HER TO THE VETS AND THE LIFT GATE AUTOMATICALLY BEGAN COMING DOWN WHEN SHE WAS HALF IN. I PUSHED THE BUTTON TO STOP IT AND MY DOG STARTED FALLING OUT, WHEN I TUNED RO CATCH HER THE LIFT GATE HIT MY HEAD WITH ENOUGH FORCE THAT I FELL ON MY KNEES AND SUFFERED A CONCUSSION THAT I AM STILL STRUGGLING WITH. THAT LIFT GATE HAS AUTOMATICALLY COME DOWN AT LEAST A COUPLE DOZEN TIMES AS WE PUT THINGS IN THAT BACK SUCH AS GROCERIES OR BOXES. WE USUALLY MANAGE TO GET OUT IF THE WAY. WE COMPLAINED TO THE SERVICE DEPARTMENT IN DECEMBER BUT IT WORKED FINE WHEN THE TECH CHECKED IT AND HE DIDN'T KNOW WHAT COULD BE THE PROBLEM. I HAVE FILED A COMPLAINT WITH BMW OF OCALA, FLORIDA AND HAVE BEEN CONTACTED BY THEIR MAIN OFFICE IN NJ. I AM REPORTING IT BECAUSE THIS COULD POSSIBLY KILL A PERSON OR PET.. THE CAR WAS PARKED IN OUR DRIVEWAY AND TURNED OFF, THE PASSENGER DOOR MAY HAVE BEEN OPEN SINCE I WAS PUTTING THINGS IN THE CAR FOR MY DOG, BUT I'M NOT SURE.
Mfg Campaign: 11084211
Recall Date: Apr 9, 2018
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.
Corrective Action:
REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.
Additional Notes:
REAR HATCH UNEXPECTEDLY CLOSES AND WILL HIT YOU IF YOU CAN'T MOVE QUICKLY ENOUGH. I SUSPECT IT HAPPENS IF YOUR FEET MOVE UNDER THE BUMPER WHEN LOADING OR UNLOADING THE VEHICLE, TRIGGERING THE AUTOMATIC OPEN/CLOSE SENSORS. CAR PARKED. AN WARNING BEEP OCCURS BUT THIS ONLY HAPPENS AFTER THE HATCH HAS STARTED TO CLOSE. IT WILL HIT YOU. I HAVE ONLY HAD THE CAR 2 WEEKS AND IT HAS HAPPENED 3 TIMES. ONLINE OTHERS HAVE COMPLAINED OF THIS HAPPENING.
Mfg Campaign: 11048254
Recall Date: Nov 24, 2017
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.
Corrective Action:
X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.
Additional Notes:
X1 WITH COMFORT ACCESS PACKAGE. POWER TAILGATE OFTEN CLOSES UNPROMPTED WHEN PUTTING GROCERIES ECT IN THE BACK OF THE PARKED CAR. CLOSED TWICE WHILE I WAS CHANGING A TODDLER'S DIAPER IN THE BACK ALMOST HITTING ME AND HER. BOTH FEET WERE FIRMLY ON THE GROUND WHEN IT HAPPENED AND NOBODY WAS TOUCHING THE KEY. LUCKILY IT BEEPS BEFORE CLOSING BUT IT COULD CAUSE SERIOUS INJURY IF CAUGHT IN THE CLOSING DOOR. THE TAILGATE ALSO OPENS AT RANDOM TIMES JUST WHEN WALKING PAST THE REAR OF THE PARKED CAR. THE DEALERSHIP TRIED TO BLAME BOTH ISSUES ON ME INADVERTENTLY PRESSING THE KEY, BUT IT HAS HAPPENED TOO MANY TIMES SINCE I ORIGINALLY REPORTED IT TO MY SALESMAN ONE MONTH AFTER PURCHASE. BECAUSE IT DOES NOT HAPPEN EVERY TIME, THE DEALER SAID THEY CAN'T REPLICATE IT AND IT IS MY FAULT. A QUICK GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE ON THE X1 FOR THOSE WITH COMFORT ACCESS.
Mfg Campaign: 11030631
Recall Date: Sep 30, 2017
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.
Corrective Action:
"TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.
Additional Notes:
"TAKATA RECALL" PULLING CAR OUT OF GARAGE IN REVERSE AND SUNROOF EXPLODED OUTWARD SPEWING GLASS EVERYWHERE.
Mfg Campaign: 10995260
Recall Date: Jun 14, 2017
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