Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2020 R 1250 GS, GS Adventure and R 1250 RT, 2020 S 1000 RR and S 1000 XR motorcycles. The front brake calipers may leak brake fluid when parked. As such, these motorcycles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 122, "Motorcycle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 13, 2020
Consumer Complaints
7 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The coil packs of the 2020 model have gotten a reputation for going out with no warning. It often happens well driving. In my case, two went bad and I had to limp home. Riding like this can further damage the engine. In some cases this happens to people when they are far away from any place and can end up stranded. A quick Google search of this model in year and coil packs will yield thousands of forum posts stating the problem and questions of why BMW has not done more to fix this. They have since changed the coil pack and the ones they put on that biker no longer available. The replacement sell from BMW for $200 each. If you don't replace all four, then you're just biting time till the next one goes out. This issue often happens and bikes with less than 10,000 miles. Mine for example has 9500. Since I live in a part of the country that has winter, I cannot ride the bike year around and my bike is out of warranty even though it has under 10,000 miles on it. I have yet to get it to a dealer because the closest one is 3 hours away and I do not have a trailer. The bike cannot be ridden. I will manage to get it there however I cannot get the dealership to call me back regarding this matter. I have enlisted the help of BMW which is reluctant to say they can do anything but we'll absolutely do nothing until I get it to the dealer for them to verify the problem. I'm not a novice mechanic when it comes to motorcycles. I determined that the one and two cylinders are both dead. The dealer will charge the price for the coil packs plus a slightly unreasonable service charge. The end result will be more than a couple thousand dollars for me to get the bike there and pay for the bill. And that is conservative. It is an acknowledged problem among writers and semi acknowledged by the manufacturer. Not sure where this goes from here.
Corrective Action:
The coil packs of the 2020 model have gotten a reputation for going out with no warning. It often happens well driving. In my case, two went bad and I had to limp home. Riding like this can further damage the engine. In some cases this happens to people when they are far away from any place and can end up stranded. A quick Google search of this model in year and coil packs will yield thousands of forum posts stating the problem and questions of why BMW has not done more to fix this. They have since changed the coil pack and the ones they put on that biker no longer available. The replacement sell from BMW for $200 each. If you don't replace all four, then you're just biting time till the next one goes out. This issue often happens and bikes with less than 10,000 miles. Mine for example has 9500. Since I live in a part of the country that has winter, I cannot ride the bike year around and my bike is out of warranty even though it has under 10,000 miles on it. I have yet to get it to a dealer because the closest one is 3 hours away and I do not have a trailer. The bike cannot be ridden. I will manage to get it there however I cannot get the dealership to call me back regarding this matter. I have enlisted the help of BMW which is reluctant to say they can do anything but we'll absolutely do nothing until I get it to the dealer for them to verify the problem. I'm not a novice mechanic when it comes to motorcycles. I determined that the one and two cylinders are both dead. The dealer will charge the price for the coil packs plus a slightly unreasonable service charge. The end result will be more than a couple thousand dollars for me to get the bike there and pay for the bill. And that is conservative. It is an acknowledged problem among writers and semi acknowledged by the manufacturer. Not sure where this goes from here.
Additional Notes:
The coil packs of the 2020 model have gotten a reputation for going out with no warning. It often happens well driving. In my case, two went bad and I had to limp home. Riding like this can further damage the engine. In some cases this happens to people when they are far away from any place and can end up stranded. A quick Google search of this model in year and coil packs will yield thousands of forum posts stating the problem and questions of why BMW has not done more to fix this. They have since changed the coil pack and the ones they put on that biker no longer available. The replacement sell from BMW for $200 each. If you don't replace all four, then you're just biting time till the next one goes out. This issue often happens and bikes with less than 10,000 miles. Mine for example has 9500. Since I live in a part of the country that has winter, I cannot ride the bike year around and my bike is out of warranty even though it has under 10,000 miles on it. I have yet to get it to a dealer because the closest one is 3 hours away and I do not have a trailer. The bike cannot be ridden. I will manage to get it there however I cannot get the dealership to call me back regarding this matter. I have enlisted the help of BMW which is reluctant to say they can do anything but we'll absolutely do nothing until I get it to the dealer for them to verify the problem. I'm not a novice mechanic when it comes to motorcycles. I determined that the one and two cylinders are both dead. The dealer will charge the price for the coil packs plus a slightly unreasonable service charge. The end result will be more than a couple thousand dollars for me to get the bike there and pay for the bill. And that is conservative. It is an acknowledged problem among writers and semi acknowledged by the manufacturer. Not sure where this goes from here.
Mfg Campaign: 11649099
Recall Date: Mar 18, 2025
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
Carbon fiber rims developed bubble with minor air leakage...about ~2psi per day. First noticed this deformity around ~Nov 2024 If there is a micro crack developed along the valve stem on a carbon fiber rim, then the wheel forces can cause the crack to grow and sudden loss of pressure, resulting in severe injury. Brought the motorcycle to a BMW dealership. BMW Motorrad says it is out of warranty and not a safety issue. Warning lamps only came on when tire is low on air. Online research indicates that this is/was a problem with 2020 K67 chassis equipped with Carbon Fiber rims
Corrective Action:
Carbon fiber rims developed bubble with minor air leakage...about ~2psi per day. First noticed this deformity around ~Nov 2024 If there is a micro crack developed along the valve stem on a carbon fiber rim, then the wheel forces can cause the crack to grow and sudden loss of pressure, resulting in severe injury. Brought the motorcycle to a BMW dealership. BMW Motorrad says it is out of warranty and not a safety issue. Warning lamps only came on when tire is low on air. Online research indicates that this is/was a problem with 2020 K67 chassis equipped with Carbon Fiber rims
Additional Notes:
Carbon fiber rims developed bubble with minor air leakage...about ~2psi per day. First noticed this deformity around ~Nov 2024 If there is a micro crack developed along the valve stem on a carbon fiber rim, then the wheel forces can cause the crack to grow and sudden loss of pressure, resulting in severe injury. Brought the motorcycle to a BMW dealership. BMW Motorrad says it is out of warranty and not a safety issue. Warning lamps only came on when tire is low on air. Online research indicates that this is/was a problem with 2020 K67 chassis equipped with Carbon Fiber rims
Mfg Campaign: 11636829
Recall Date: Jan 18, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After the brake recall, and new brake calipers and pads were installed, I began to notice significant vibrations of the front end during medium braking. During mild to medium braking going down hill, the front end would seem to bounce.
Corrective Action:
After the brake recall, and new brake calipers and pads were installed, I began to notice significant vibrations of the front end during medium braking. During mild to medium braking going down hill, the front end would seem to bounce.
Additional Notes:
After the brake recall, and new brake calipers and pads were installed, I began to notice significant vibrations of the front end during medium braking. During mild to medium braking going down hill, the front end would seem to bounce.
Mfg Campaign: 11435862
Recall Date: Oct 7, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Leaking coolant from weep hole after every ride, telltale sign water/oil pump is bad. Yes it’s available. Coolant and oil are very slick. I could fall and die if my rear tire decides to slip under the liquids. Yes the dealer and bmw confirmed it was leaking from the weep hole but placed blame on the aftermarket headers. No the water/oil pump has not been inspected by bmw and dealer. No warning lamps.
Corrective Action:
Leaking coolant from weep hole after every ride, telltale sign water/oil pump is bad. Yes it’s available. Coolant and oil are very slick. I could fall and die if my rear tire decides to slip under the liquids. Yes the dealer and bmw confirmed it was leaking from the weep hole but placed blame on the aftermarket headers. No the water/oil pump has not been inspected by bmw and dealer. No warning lamps.
Additional Notes:
Leaking coolant from weep hole after every ride, telltale sign water/oil pump is bad. Yes it’s available. Coolant and oil are very slick. I could fall and die if my rear tire decides to slip under the liquids. Yes the dealer and bmw confirmed it was leaking from the weep hole but placed blame on the aftermarket headers. No the water/oil pump has not been inspected by bmw and dealer. No warning lamps.
Mfg Campaign: 11420581
Recall Date: Jun 11, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FRONT BRAKE CALIPERS LEAKING DURING VEHICLE REST PERIODS SINCE OR BEFORE 20TH AUGUST 2020. A LARGE AMOUNT OF BRAKE RESERVOIR HAS BEEN CONSUMED BEFORE NOTICING. THIS IS A KNOWN CONDITION AS ADVISED BY THE MANUFACTURER AS YET NO FIX HAS BEEN IMPLEMENTED ON THIS VEHICLE. VEHICLE IS CURRENTLY STORED AT THE DEALER AWAITING REPAIR.
Corrective Action:
FRONT BRAKE CALIPERS LEAKING DURING VEHICLE REST PERIODS SINCE OR BEFORE 20TH AUGUST 2020. A LARGE AMOUNT OF BRAKE RESERVOIR HAS BEEN CONSUMED BEFORE NOTICING. THIS IS A KNOWN CONDITION AS ADVISED BY THE MANUFACTURER AS YET NO FIX HAS BEEN IMPLEMENTED ON THIS VEHICLE. VEHICLE IS CURRENTLY STORED AT THE DEALER AWAITING REPAIR.
Additional Notes:
FRONT BRAKE CALIPERS LEAKING DURING VEHICLE REST PERIODS SINCE OR BEFORE 20TH AUGUST 2020. A LARGE AMOUNT OF BRAKE RESERVOIR HAS BEEN CONSUMED BEFORE NOTICING. THIS IS A KNOWN CONDITION AS ADVISED BY THE MANUFACTURER AS YET NO FIX HAS BEEN IMPLEMENTED ON THIS VEHICLE. VEHICLE IS CURRENTLY STORED AT THE DEALER AWAITING REPAIR.
Mfg Campaign: 11415766
Recall Date: May 10, 2021
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
OIL LEAKING FROM ENGINE AFTER ONLY 400MILES, I NOTICED THE LEAK BECAUSE IT STAINED THE FLOOR WHERE THE MOTORCYCLE WAS PARKED.
Corrective Action:
OIL LEAKING FROM ENGINE AFTER ONLY 400MILES, I NOTICED THE LEAK BECAUSE IT STAINED THE FLOOR WHERE THE MOTORCYCLE WAS PARKED.
Additional Notes:
OIL LEAKING FROM ENGINE AFTER ONLY 400MILES, I NOTICED THE LEAK BECAUSE IT STAINED THE FLOOR WHERE THE MOTORCYCLE WAS PARKED.
Mfg Campaign: 11362481
Recall Date: Oct 2, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
OIL LEAKING FROM LOWER ENGINE TO CONNECTING OIL COOLER LINE. OIL SEEMS LIKE COMING FROM DRAIN PLUG. MORE NOTICEABLE AFTER MOTORCYCLE OPERATION, POTENTIALLY BE LEAKING WHILE RIDING. *TR
Corrective Action:
OIL LEAKING FROM LOWER ENGINE TO CONNECTING OIL COOLER LINE. OIL SEEMS LIKE COMING FROM DRAIN PLUG. MORE NOTICEABLE AFTER MOTORCYCLE OPERATION, POTENTIALLY BE LEAKING WHILE RIDING. *TR
Additional Notes:
OIL LEAKING FROM LOWER ENGINE TO CONNECTING OIL COOLER LINE. OIL SEEMS LIKE COMING FROM DRAIN PLUG. MORE NOTICEABLE AFTER MOTORCYCLE OPERATION, POTENTIALLY BE LEAKING WHILE RIDING. *TR
Mfg Campaign: 11329374
Recall Date: Jun 17, 2020
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