Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2023 R1250GS, R1250GS Adventure, and R1250RTP motorcycles. In certain engine operating and riding conditions, the gearbox input shaft may become damaged or break, possibly resulting in a blocked rear wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jan 18, 2023
Consumer Complaints
2 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Driving on the Parkway, (65-70mph) my rear wheel without warning locked up and I skidded across 2 a joining lanes, including the fast lane. multiple cars almost rear ended me and other cars nearly rear ending them, which could of caused a major accident. I had just a full service done on the motorcycle by BMW dealership over a month ago, after I received the motorcycle back from the service, I notice the motorcycle was vibrating more than usual, especially at highway speeds. I reported it to the BMW dealership where I got the service done. I was told the nearest date they could book me in for an appointment date to check the motorcycle would be in a few weeks. When my motorcycle was bought in for the appointment I received the motorcycle back 6 days later, I was told there mechanic took my motorcycle for a test drive, he said he did notice some vibrating but felt it wasn't warrant enough for concern. 4 days later the incident occurred. After the incident the motorcycle was towed back to the BMW dealership. After their inspection I was told the Final drive had completely failed. The dealership said they are replacing the whole driveshaft assembly, including the rear tire. I would like to add when I originally received my motorcycle back after they said they couldn't find anything wrong, I asked did they check the driveshaft, I was told yes and it was good! The motorcycle is available for inspection upon request.
Corrective Action:
Driving on the Parkway, (65-70mph) my rear wheel without warning locked up and I skidded across 2 a joining lanes, including the fast lane. multiple cars almost rear ended me and other cars nearly rear ending them, which could of caused a major accident. I had just a full service done on the motorcycle by BMW dealership over a month ago, after I received the motorcycle back from the service, I notice the motorcycle was vibrating more than usual, especially at highway speeds. I reported it to the BMW dealership where I got the service done. I was told the nearest date they could book me in for an appointment date to check the motorcycle would be in a few weeks. When my motorcycle was bought in for the appointment I received the motorcycle back 6 days later, I was told there mechanic took my motorcycle for a test drive, he said he did notice some vibrating but felt it wasn't warrant enough for concern. 4 days later the incident occurred. After the incident the motorcycle was towed back to the BMW dealership. After their inspection I was told the Final drive had completely failed. The dealership said they are replacing the whole driveshaft assembly, including the rear tire. I would like to add when I originally received my motorcycle back after they said they couldn't find anything wrong, I asked did they check the driveshaft, I was told yes and it was good! The motorcycle is available for inspection upon request.
Additional Notes:
Driving on the Parkway, (65-70mph) my rear wheel without warning locked up and I skidded across 2 a joining lanes, including the fast lane. multiple cars almost rear ended me and other cars nearly rear ending them, which could of caused a major accident. I had just a full service done on the motorcycle by BMW dealership over a month ago, after I received the motorcycle back from the service, I notice the motorcycle was vibrating more than usual, especially at highway speeds. I reported it to the BMW dealership where I got the service done. I was told the nearest date they could book me in for an appointment date to check the motorcycle would be in a few weeks. When my motorcycle was bought in for the appointment I received the motorcycle back 6 days later, I was told there mechanic took my motorcycle for a test drive, he said he did notice some vibrating but felt it wasn't warrant enough for concern. 4 days later the incident occurred. After the incident the motorcycle was towed back to the BMW dealership. After their inspection I was told the Final drive had completely failed. The dealership said they are replacing the whole driveshaft assembly, including the rear tire. I would like to add when I originally received my motorcycle back after they said they couldn't find anything wrong, I asked did they check the driveshaft, I was told yes and it was good! The motorcycle is available for inspection upon request.
Mfg Campaign: 11670653
Recall Date: Jul 1, 2025
Bmw Of North America, Llc
Defect Description:
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Potential Consequences:
The contact owns a 2023 BMW R 1250 GS designed with a Center Stand. The contact stated that while the motorcycle was parked and resting on the center stand, he stood on the left side of the motorcycle and started moving the motorcycle from its parked position and the center stand foot pedal struck his right kneecap while the center stand was folding into the stored position. The contact stated that he sustained a swollen kneecap and had made an appointment to receive medical assistance. The dealer and the manufacturer were not notified of the failure. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 5,079.
Corrective Action:
The contact owns a 2023 BMW R 1250 GS designed with a Center Stand. The contact stated that while the motorcycle was parked and resting on the center stand, he stood on the left side of the motorcycle and started moving the motorcycle from its parked position and the center stand foot pedal struck his right kneecap while the center stand was folding into the stored position. The contact stated that he sustained a swollen kneecap and had made an appointment to receive medical assistance. The dealer and the manufacturer were not notified of the failure. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 5,079.
Additional Notes:
The contact owns a 2023 BMW R 1250 GS designed with a Center Stand. The contact stated that while the motorcycle was parked and resting on the center stand, he stood on the left side of the motorcycle and started moving the motorcycle from its parked position and the center stand foot pedal struck his right kneecap while the center stand was folding into the stored position. The contact stated that he sustained a swollen kneecap and had made an appointment to receive medical assistance. The dealer and the manufacturer were not notified of the failure. The motorcycle was not diagnosed or repaired. The failure mileage was approximately 5,079.
Mfg Campaign: 11559580
Recall Date: Dec 11, 2023
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