Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
36 ComplaintsBmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Corrective Action:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Additional Notes:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Mfg Campaign: 11543378
Recall Date: Sep 8, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Corrective Action:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Additional Notes:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Mfg Campaign: 11540031
Recall Date: Aug 22, 2023
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Corrective Action:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Additional Notes:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Mfg Campaign: 11540031
Recall Date: Aug 22, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Corrective Action:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Additional Notes:
Passenger side sensor is faulty. BMW has issued Technical Service Bulletin to repair when found in warranty. The sensor will errantly warn airbag disable when person is not in seat.
Mfg Campaign: 11540031
Recall Date: Aug 22, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My old 5 series 2017 had this same problem, now my 2018 m550i has the airbag problem. A warning light for no reason pops up saying “passenger restraint system malfunction” and turns off the passengers airbag, BMW will not fix it out of warranty and charges 3,000$. Many people are driving around without airbags in a new car because of this.
Corrective Action:
My old 5 series 2017 had this same problem, now my 2018 m550i has the airbag problem. A warning light for no reason pops up saying “passenger restraint system malfunction” and turns off the passengers airbag, BMW will not fix it out of warranty and charges 3,000$. Many people are driving around without airbags in a new car because of this.
Additional Notes:
My old 5 series 2017 had this same problem, now my 2018 m550i has the airbag problem. A warning light for no reason pops up saying “passenger restraint system malfunction” and turns off the passengers airbag, BMW will not fix it out of warranty and charges 3,000$. Many people are driving around without airbags in a new car because of this.
Mfg Campaign: 11503861
Recall Date: Jan 26, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Corrective Action:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Additional Notes:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Mfg Campaign: 11495027
Recall Date: Nov 27, 2022
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Corrective Action:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Additional Notes:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Mfg Campaign: 11495027
Recall Date: Nov 27, 2022
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Corrective Action:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Additional Notes:
On vacation road trip driving for about 3 hours. Instrument cluster completely shuts off and goes to black. Screen, vehit speed and rpm and all adas systems stop working. Sometimes turning the car off and on will address the issue other times it will constantly restart the instrument cluster when driving.
Mfg Campaign: 11495027
Recall Date: Nov 27, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof on 2018 BMW M550i "exploded" while driving home from work. Weather was cloudy, light rain in the 50's, late March in northern California, USA. Sunroof was in closed position and cars HVAC was not being used to create temperature or pressure difference. Heated seat was being used. Had been parked outdoors under an awning during the day and had been on the road for less than 15 minutes. The automobile will be taken to the nearest dealership in the morning. Pictures were taken. Significant safety risk to occupants if glass shatters when the "slider" is in the open position.
Corrective Action:
Sunroof on 2018 BMW M550i "exploded" while driving home from work. Weather was cloudy, light rain in the 50's, late March in northern California, USA. Sunroof was in closed position and cars HVAC was not being used to create temperature or pressure difference. Heated seat was being used. Had been parked outdoors under an awning during the day and had been on the road for less than 15 minutes. The automobile will be taken to the nearest dealership in the morning. Pictures were taken. Significant safety risk to occupants if glass shatters when the "slider" is in the open position.
Additional Notes:
Sunroof on 2018 BMW M550i "exploded" while driving home from work. Weather was cloudy, light rain in the 50's, late March in northern California, USA. Sunroof was in closed position and cars HVAC was not being used to create temperature or pressure difference. Heated seat was being used. Had been parked outdoors under an awning during the day and had been on the road for less than 15 minutes. The automobile will be taken to the nearest dealership in the morning. Pictures were taken. Significant safety risk to occupants if glass shatters when the "slider" is in the open position.
Mfg Campaign: 11458748
Recall Date: Mar 29, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED OUT OF NO WHERE, BMW SAID A ROCK HIT IT OR SOMETHING BUT I AM 90% SURE A ROCK DIDN'T HIT IT. DID NOT SEE ANYTHING FLY UP TOWARDS THE CAR. IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR AND GLASS SHOWERING ALL OVER YOU BECAUSE I HAD THE SHADE OPEN. LUCKILY IT DID NOT GET INTO MY EYES TO CAUSE ANOTHER ACCIDENT. GLASS SHATTERED UPWARDS AND FROM DOING RESEARCH IT LOOKS LIKE IT'S A COMMON PROBLEM
Corrective Action:
I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED OUT OF NO WHERE, BMW SAID A ROCK HIT IT OR SOMETHING BUT I AM 90% SURE A ROCK DIDN'T HIT IT. DID NOT SEE ANYTHING FLY UP TOWARDS THE CAR. IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR AND GLASS SHOWERING ALL OVER YOU BECAUSE I HAD THE SHADE OPEN. LUCKILY IT DID NOT GET INTO MY EYES TO CAUSE ANOTHER ACCIDENT. GLASS SHATTERED UPWARDS AND FROM DOING RESEARCH IT LOOKS LIKE IT'S A COMMON PROBLEM
Additional Notes:
I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED OUT OF NO WHERE, BMW SAID A ROCK HIT IT OR SOMETHING BUT I AM 90% SURE A ROCK DIDN'T HIT IT. DID NOT SEE ANYTHING FLY UP TOWARDS THE CAR. IT SOUNDED LIKE A GUNSHOT WENT OFF IN THE CAR AND GLASS SHOWERING ALL OVER YOU BECAUSE I HAD THE SHADE OPEN. LUCKILY IT DID NOT GET INTO MY EYES TO CAUSE ANOTHER ACCIDENT. GLASS SHATTERED UPWARDS AND FROM DOING RESEARCH IT LOOKS LIKE IT'S A COMMON PROBLEM
Mfg Campaign: 11353442
Recall Date: Sep 6, 2020
Bmw Of North America, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DUE TO WEATHER CHANGE THE SUNROOF CAN SHATTER. THIS COULD HAD INJURED TO PASSENGER AND INFANTS IN CAR. BMW TAKES NO RESPONSIBILITY ON FIXING IT
Corrective Action:
DUE TO WEATHER CHANGE THE SUNROOF CAN SHATTER. THIS COULD HAD INJURED TO PASSENGER AND INFANTS IN CAR. BMW TAKES NO RESPONSIBILITY ON FIXING IT
Additional Notes:
DUE TO WEATHER CHANGE THE SUNROOF CAN SHATTER. THIS COULD HAD INJURED TO PASSENGER AND INFANTS IN CAR. BMW TAKES NO RESPONSIBILITY ON FIXING IT
Mfg Campaign: 11350167
Recall Date: Aug 18, 2020
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
? THIS IS MY FOURTH CAR(BMW) BECAUSE I BIG FUN OF IT. HOPING FOR YOUR KIND CONSIDERATION. THANKS,
Corrective Action:
? THIS IS MY FOURTH CAR(BMW) BECAUSE I BIG FUN OF IT. HOPING FOR YOUR KIND CONSIDERATION. THANKS,
Additional Notes:
? THIS IS MY FOURTH CAR(BMW) BECAUSE I BIG FUN OF IT. HOPING FOR YOUR KIND CONSIDERATION. THANKS,
Mfg Campaign: 11268330
Recall Date: Oct 14, 2019
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
VEHICLE WAS DRIVING AT MODERATE SPEED AND HIT A SMALL POT HOLE CREATING A 3 INCH CUT WHERE TIRE AND RIM LIP MEETS. DAMAGE TO TIRE WAS NOT NOTICEABLE UNTIL ONE DAY LATER WHEN TIRE WAS DEFLATED. THIS COULD HAVE CAUSED POTENTIAL DANGER TO DRIVER,PASSANGER AND TO OTHER ONCOMING VEHICLES.
Corrective Action:
VEHICLE WAS DRIVING AT MODERATE SPEED AND HIT A SMALL POT HOLE CREATING A 3 INCH CUT WHERE TIRE AND RIM LIP MEETS. DAMAGE TO TIRE WAS NOT NOTICEABLE UNTIL ONE DAY LATER WHEN TIRE WAS DEFLATED. THIS COULD HAVE CAUSED POTENTIAL DANGER TO DRIVER,PASSANGER AND TO OTHER ONCOMING VEHICLES.
Additional Notes:
VEHICLE WAS DRIVING AT MODERATE SPEED AND HIT A SMALL POT HOLE CREATING A 3 INCH CUT WHERE TIRE AND RIM LIP MEETS. DAMAGE TO TIRE WAS NOT NOTICEABLE UNTIL ONE DAY LATER WHEN TIRE WAS DEFLATED. THIS COULD HAVE CAUSED POTENTIAL DANGER TO DRIVER,PASSANGER AND TO OTHER ONCOMING VEHICLES.
Mfg Campaign: 11219693
Recall Date: Jun 13, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Corrective Action:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Additional Notes:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Mfg Campaign: 11089242
Recall Date: Apr 21, 2018
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Corrective Action:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Additional Notes:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Mfg Campaign: 11089242
Recall Date: Apr 21, 2018
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Corrective Action:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Additional Notes:
ON 4/10/2018 VEHICLE WAS PARKED CAUGHT FIRE TOTTAL LOSE
Mfg Campaign: 11089242
Recall Date: Apr 21, 2018
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