Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Consumer Complaints
36 ComplaintsBmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restrain system mail function
Corrective Action:
Passenger restrain system mail function
Additional Notes:
Passenger restrain system mail function
Mfg Campaign: 11655700
Recall Date: Apr 20, 2025
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restrained seatbelt signal. There is bulletin in google: SIB 72 04 17. There are recalls for this vehicle but dealer want accept it.
Corrective Action:
Passenger restrained seatbelt signal. There is bulletin in google: SIB 72 04 17. There are recalls for this vehicle but dealer want accept it.
Additional Notes:
Passenger restrained seatbelt signal. There is bulletin in google: SIB 72 04 17. There are recalls for this vehicle but dealer want accept it.
Mfg Campaign: 11621999
Recall Date: Oct 25, 2024
Bmw Of North America, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
In the last 8 months, I have experienced 3 blowouts on the same side of the car. The tires were Continental Procontact SSR 245/40R19. In each instance, the sidewall failed and blew out. This has occurred on the highway as well as at low city speeds.
Corrective Action:
In the last 8 months, I have experienced 3 blowouts on the same side of the car. The tires were Continental Procontact SSR 245/40R19. In each instance, the sidewall failed and blew out. This has occurred on the highway as well as at low city speeds.
Additional Notes:
In the last 8 months, I have experienced 3 blowouts on the same side of the car. The tires were Continental Procontact SSR 245/40R19. In each instance, the sidewall failed and blew out. This has occurred on the highway as well as at low city speeds.
Mfg Campaign: 11621119
Recall Date: Oct 21, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Corrective Action:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Additional Notes:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Mfg Campaign: 11610156
Recall Date: Aug 22, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Corrective Action:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Additional Notes:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Mfg Campaign: 11610156
Recall Date: Aug 22, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Corrective Action:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Additional Notes:
Excessive amounts of water accumulated at interior floors from the A/C drain unit. Water damage to all sensors and bad odor. Worried car may catch fire while driving. A/C will sometimes work.
Mfg Campaign: 11610156
Recall Date: Aug 22, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear driver door will not open. It seems the door handle does not open the door from the exterior of the vehicle. The door will also not open from the interior of the vehicle. It feels like the handle has come lose from the door latch mechanism to open the door of the vehicle. This is a big safety concern if there is a passenger sitting behind the driver and they cannot exit the vehicle.
Corrective Action:
The rear driver door will not open. It seems the door handle does not open the door from the exterior of the vehicle. The door will also not open from the interior of the vehicle. It feels like the handle has come lose from the door latch mechanism to open the door of the vehicle. This is a big safety concern if there is a passenger sitting behind the driver and they cannot exit the vehicle.
Additional Notes:
The rear driver door will not open. It seems the door handle does not open the door from the exterior of the vehicle. The door will also not open from the interior of the vehicle. It feels like the handle has come lose from the door latch mechanism to open the door of the vehicle. This is a big safety concern if there is a passenger sitting behind the driver and they cannot exit the vehicle.
Mfg Campaign: 11605824
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The rear driver door does not open from the outside or inside of the vehicle. I had someone sitting behind the driver and they could not exit the vehicle, we had to assist so they can exit out the other side (passenger rear door). The handle on the outside of the car seems like if it is not connected to the door mechanism. This is a huge safety issue. I also took the car to the dealer to have the door covered under my extended warranty and they did not cover it under warranty.
Corrective Action:
The rear driver door does not open from the outside or inside of the vehicle. I had someone sitting behind the driver and they could not exit the vehicle, we had to assist so they can exit out the other side (passenger rear door). The handle on the outside of the car seems like if it is not connected to the door mechanism. This is a huge safety issue. I also took the car to the dealer to have the door covered under my extended warranty and they did not cover it under warranty.
Additional Notes:
The rear driver door does not open from the outside or inside of the vehicle. I had someone sitting behind the driver and they could not exit the vehicle, we had to assist so they can exit out the other side (passenger rear door). The handle on the outside of the car seems like if it is not connected to the door mechanism. This is a huge safety issue. I also took the car to the dealer to have the door covered under my extended warranty and they did not cover it under warranty.
Mfg Campaign: 11605826
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597615
Recall Date: Jun 29, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597615
Recall Date: Jun 29, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle reported a Passenger Restraint Failure intermittently and upon getting diagnosed is related to a faulty seat occupancy sensor. If this sensor can fail ~4yrs of ownership with < 30k miles driven and it is critical to passenger restraint, it would seem that this should be fixed by BMW. With quick search, the problem doesn't seem isolated: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597615
Recall Date: Jun 29, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Corrective Action:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Additional Notes:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Mfg Campaign: 11591343
Recall Date: May 29, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Corrective Action:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Additional Notes:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Mfg Campaign: 11591343
Recall Date: May 29, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Corrective Action:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Additional Notes:
Passenger restraint system malfunction. I took it to the dealership and was told it will cost $3785.91 to replace the passenger seat mat. Looking online, this problem appears to be widespread with many individual car owners complaining of the issue. Given that this is a life safety system and its apparent prevalence, it seems appropriate to consider this for a mandatory recall.
Mfg Campaign: 11591343
Recall Date: May 29, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Corrective Action:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Additional Notes:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Mfg Campaign: 11586141
Recall Date: Apr 30, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Corrective Action:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Additional Notes:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Mfg Campaign: 11586141
Recall Date: Apr 30, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Corrective Action:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Additional Notes:
The passenger seat occupancy mat is faulty - same as in many other BMW models for which BMW has issued a 15 year warranty. The car chimes and states "fasten safety belt" for the passenger seat when the passenger seat is entirely empty. This error comes and goes, and stops when the belt is buckled.
Mfg Campaign: 11586141
Recall Date: Apr 30, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Corrective Action:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Additional Notes:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Mfg Campaign: 11550749
Recall Date: Oct 19, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Corrective Action:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Additional Notes:
The passenger restraint malfunction continues to alarm and the dealership states that it is a seat-pad sensor and want over $2000.00 to replace. From a number of BMW forums, it appears that this was a common problem with earlier models and a subsequent 15-year warranty extension was granted because of the safety concerns. My car is well cared for and has very few miles on it, so I truly believe that BMW needs to either recall this faulty SAFETY component or replace it free of charge. Please protect me and my family by holding BMW accountable.
Mfg Campaign: 11550749
Recall Date: Oct 19, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Corrective Action:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Additional Notes:
Passenger Restraint Warning Light has been coming on off and on and now stays on all the time. Dealer has confirmed car needs to have the OC3 mat replaced at a very high price. Car is a 2018 BMW M550ix. Apparently this has been a common problem with the BMWs.
Mfg Campaign: 11543378
Recall Date: Sep 8, 2023
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