Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 IX, 2023-2024 I7, and 2022-2023 i4 vehicles. The high-voltage battery cell modules may not have been assembled properly, resulting in stress on the module frame and possible module failure.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive50, iX M60, i4 eDrive40, i4 M50, and 2023 i760 xDrive hybrid electric vehicles. The high voltage battery combined charging unit (CCU) may not have been manufactured correctly, resulting in improperly connected and/or assembled components inside the CCU.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jun 28, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2024 iX xDrive50 and 2023 i4 eDrive35, i4 eDrive40, and i4 M50 Hybrid Electric vehicles. The high voltage battery cell monitoring circuit may have improperly secured electrical connections which can result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 26, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door locking (ADL) function to not lock the doors as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 23, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 i4 eDrive40 and iX xDrive50 electric vehicles. During vehicle start-up, the artificial sound generator control unit may experience a fault and fail to generate the external pedestrian warning sound. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jan 25, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022-2023 iX xDrive40, iX xDrive50, iX M60, i4 eDrive35, i4 eDrive40, i4 M50, and 2023 i7 xDrive60 vehicles. The high voltage battery electronic control unit (ECU) software may cause an interruption of electrical power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Dec 20, 2022
Consumer Complaints
56 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Corrective Action:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Additional Notes:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Mfg Campaign: 11525905
Recall Date: Jun 7, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Corrective Action:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Additional Notes:
On 5/10/23 I was driving approximately 50 mph on a highway when my car slowed to 15 mph. I stepped on the accelerator and nothing happened. On the dash screen there was a warning which stated "drivetrain malfunction. Driving not possible. Call Roadside assistance". So I was stuck with a sudden deceleration on a busy highway and had to creep over 2 lanes to the shoulder and put the car in park. It would not restart. Myself and my child were in the vehicle. It is a miracle that we were not rear-ended. After calling roadside assistance, the car did turn back on and was driven to the dealer. The car spent 2.5 weeks at the dealer and they say a software update resolved the issue. This car was 4 weeks old when the incident occurred. It had approximately 300 miles on the vehicle.
Mfg Campaign: 11525905
Recall Date: Jun 7, 2023
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I opened our garage door remotely, as I always do, and pulled into the driveway. As I entered the garage, I attempted to brake but the car continued to roll despite my pressure on the brake pedal. The car ran into the shelving and other items against the garage wall. I have entered our garage in this way many thousands of times, and I am confident I did nothing differently this time.
Corrective Action:
I opened our garage door remotely, as I always do, and pulled into the driveway. As I entered the garage, I attempted to brake but the car continued to roll despite my pressure on the brake pedal. The car ran into the shelving and other items against the garage wall. I have entered our garage in this way many thousands of times, and I am confident I did nothing differently this time.
Additional Notes:
I opened our garage door remotely, as I always do, and pulled into the driveway. As I entered the garage, I attempted to brake but the car continued to roll despite my pressure on the brake pedal. The car ran into the shelving and other items against the garage wall. I have entered our garage in this way many thousands of times, and I am confident I did nothing differently this time.
Mfg Campaign: 11524818
Recall Date: Jun 1, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Corrective Action:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Additional Notes:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Mfg Campaign: 11524209
Recall Date: May 28, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Corrective Action:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Additional Notes:
Drivetrain malfunction, made car inoperable. Went into park mode. No neutral ability to move. Had to be special tow. Car is 2 days old. Only 200 miles on odometer. Check internet, many many same issues.
Mfg Campaign: 11524209
Recall Date: May 28, 2023
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Corrective Action:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Additional Notes:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Mfg Campaign: 11521423
Recall Date: May 10, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Corrective Action:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Additional Notes:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Mfg Campaign: 11521423
Recall Date: May 10, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Corrective Action:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Additional Notes:
A small spill of liquid (unsweetened iced tea) on the gear shift area inches from the cup holder shorted out the entire transmission of the vehicle, rendering it immovable. This happened while pulling into our garage, but if it had happened while the car was moving on the road it could have caused a catastrophic accident.
Mfg Campaign: 11521423
Recall Date: May 10, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Corrective Action:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Additional Notes:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Mfg Campaign: 11518443
Recall Date: Apr 22, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Corrective Action:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Additional Notes:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Mfg Campaign: 11518443
Recall Date: Apr 22, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Corrective Action:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Additional Notes:
Wireless CarPlay is not operating correctly and proving to be a hazard in driving. Often times, the GPS will randomly shift the “location of the car”, making it unsafe to drive because it is off by several miles, and a distraction because the screen moves with the location ping. I’ve reported this to apple and BMW several times over the last few months since January. Attached are just three of several instances in which this has happened (and I had a friend who was able to screenshot these).
Mfg Campaign: 11518443
Recall Date: Apr 22, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The on-board GPS sends incorrect information to Apple CarPlay devices, including both location and dead reckoning. This means that any application on the phone--including SOS and 911 calls—sends inaccurate location information when this is occurring. It is intermittent but acknowledged by BMW as an issue. Since CarPlay specifications for wireless CarPlay note that all GNSS information comes from the car to the phone, this is 100% a BMW issue (although they point to Apple). There are reports this happens with Android Auto, as well. There are also reports of this impacting the location BMW thinks the car has, including the My BMW app, which may also impact BMW's emergency services (untested by me for obvious reasons).
Corrective Action:
The on-board GPS sends incorrect information to Apple CarPlay devices, including both location and dead reckoning. This means that any application on the phone--including SOS and 911 calls—sends inaccurate location information when this is occurring. It is intermittent but acknowledged by BMW as an issue. Since CarPlay specifications for wireless CarPlay note that all GNSS information comes from the car to the phone, this is 100% a BMW issue (although they point to Apple). There are reports this happens with Android Auto, as well. There are also reports of this impacting the location BMW thinks the car has, including the My BMW app, which may also impact BMW's emergency services (untested by me for obvious reasons).
Additional Notes:
The on-board GPS sends incorrect information to Apple CarPlay devices, including both location and dead reckoning. This means that any application on the phone--including SOS and 911 calls—sends inaccurate location information when this is occurring. It is intermittent but acknowledged by BMW as an issue. Since CarPlay specifications for wireless CarPlay note that all GNSS information comes from the car to the phone, this is 100% a BMW issue (although they point to Apple). There are reports this happens with Android Auto, as well. There are also reports of this impacting the location BMW thinks the car has, including the My BMW app, which may also impact BMW's emergency services (untested by me for obvious reasons).
Mfg Campaign: 11511830
Recall Date: Mar 14, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Our BMW i4 is equipped with wireless Apple CarPlay. CarPlay gets its geo-location (ie, GPS) data from the car. Since CarPlay is also an extension of your iPhone, the phone also is getting its GPS data from the car. In some situations, the car sends the wrong GPS data to CarPlay, and then all the mapping applications in CarPlay (and on your phone) have the wrong location. When this happens, the car is shown way off course, and the navigation app starts giving you rerouting instructions to get you back on course. Of course, these instruction are nonsensical and the locations are sometimes comical -- we live near a body of water, and the car is often shown driving through the water. This can only be corrected by rebooting the cars iDrive system or by disconnecting your phone completely from the car. This is a safety issue for two reasons. First the car gives you erroneous navigation instructions which can confuse you and potentially lead to an accident. But more importantly, the car is giving your phone the incorrect geo-location. This means that when you look at any map on your phone it shows you in the wrong the location. Modern iPhones have an SOS feature. If your car crashes, it will call 911 and relay your location. However, it will send the *wrong* location because it only knows what the car is telling it. This problem has been seen in several different BMW models; most often with cars that have iDrive 8. Based on BMW owner community forums, BMW dealers were made aware of the problem as long ago as June 2022. BMW USA has acknowledged the problem, and if pressed will say "we are working on a resolution" but refuse to give a timeframe for a fix. In the meantime, they say "don't use CarPlay maps". But of course that doesn't address the phone GPS / SOS issue.
Corrective Action:
Our BMW i4 is equipped with wireless Apple CarPlay. CarPlay gets its geo-location (ie, GPS) data from the car. Since CarPlay is also an extension of your iPhone, the phone also is getting its GPS data from the car. In some situations, the car sends the wrong GPS data to CarPlay, and then all the mapping applications in CarPlay (and on your phone) have the wrong location. When this happens, the car is shown way off course, and the navigation app starts giving you rerouting instructions to get you back on course. Of course, these instruction are nonsensical and the locations are sometimes comical -- we live near a body of water, and the car is often shown driving through the water. This can only be corrected by rebooting the cars iDrive system or by disconnecting your phone completely from the car. This is a safety issue for two reasons. First the car gives you erroneous navigation instructions which can confuse you and potentially lead to an accident. But more importantly, the car is giving your phone the incorrect geo-location. This means that when you look at any map on your phone it shows you in the wrong the location. Modern iPhones have an SOS feature. If your car crashes, it will call 911 and relay your location. However, it will send the *wrong* location because it only knows what the car is telling it. This problem has been seen in several different BMW models; most often with cars that have iDrive 8. Based on BMW owner community forums, BMW dealers were made aware of the problem as long ago as June 2022. BMW USA has acknowledged the problem, and if pressed will say "we are working on a resolution" but refuse to give a timeframe for a fix. In the meantime, they say "don't use CarPlay maps". But of course that doesn't address the phone GPS / SOS issue.
Additional Notes:
Our BMW i4 is equipped with wireless Apple CarPlay. CarPlay gets its geo-location (ie, GPS) data from the car. Since CarPlay is also an extension of your iPhone, the phone also is getting its GPS data from the car. In some situations, the car sends the wrong GPS data to CarPlay, and then all the mapping applications in CarPlay (and on your phone) have the wrong location. When this happens, the car is shown way off course, and the navigation app starts giving you rerouting instructions to get you back on course. Of course, these instruction are nonsensical and the locations are sometimes comical -- we live near a body of water, and the car is often shown driving through the water. This can only be corrected by rebooting the cars iDrive system or by disconnecting your phone completely from the car. This is a safety issue for two reasons. First the car gives you erroneous navigation instructions which can confuse you and potentially lead to an accident. But more importantly, the car is giving your phone the incorrect geo-location. This means that when you look at any map on your phone it shows you in the wrong the location. Modern iPhones have an SOS feature. If your car crashes, it will call 911 and relay your location. However, it will send the *wrong* location because it only knows what the car is telling it. This problem has been seen in several different BMW models; most often with cars that have iDrive 8. Based on BMW owner community forums, BMW dealers were made aware of the problem as long ago as June 2022. BMW USA has acknowledged the problem, and if pressed will say "we are working on a resolution" but refuse to give a timeframe for a fix. In the meantime, they say "don't use CarPlay maps". But of course that doesn't address the phone GPS / SOS issue.
Mfg Campaign: 11511840
Recall Date: Mar 14, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using navigation with CarPlay the position can become incorrect. This happens inconsistently but when it happens can happen suddenly. It is distracting as the navigation keeps re-routing and this often makes the map rotate in the big central display. It can also disorient the driver if they are driving in an area which is not familiar to them.
Corrective Action:
When using navigation with CarPlay the position can become incorrect. This happens inconsistently but when it happens can happen suddenly. It is distracting as the navigation keeps re-routing and this often makes the map rotate in the big central display. It can also disorient the driver if they are driving in an area which is not familiar to them.
Additional Notes:
When using navigation with CarPlay the position can become incorrect. This happens inconsistently but when it happens can happen suddenly. It is distracting as the navigation keeps re-routing and this often makes the map rotate in the big central display. It can also disorient the driver if they are driving in an area which is not familiar to them.
Mfg Campaign: 11511898
Recall Date: Mar 14, 2023
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 BMW I4. The contact stated while turning into a parking space, the vehicle experienced sudden unintended acceleration and crashed into a post and then into a wall. No warning lights were illuminated. The contact stated that there were no injuries sustained. A police report was not filed. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,098.
Corrective Action:
The contact owns a 2023 BMW I4. The contact stated while turning into a parking space, the vehicle experienced sudden unintended acceleration and crashed into a post and then into a wall. No warning lights were illuminated. The contact stated that there were no injuries sustained. A police report was not filed. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,098.
Additional Notes:
The contact owns a 2023 BMW I4. The contact stated while turning into a parking space, the vehicle experienced sudden unintended acceleration and crashed into a post and then into a wall. No warning lights were illuminated. The contact stated that there were no injuries sustained. A police report was not filed. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 2,098.
Mfg Campaign: 11509728
Recall Date: Mar 1, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On December 9, 2022, I tried to start my car in my garage. The car would not start..The dash read stop auto train failure contact roadside assistance. After calling my car salesman who told me I had to contact roadside assistance myself, I did so. Roadside assistance informed me they were unable to diagnose/correct the problem, and called a tow truck. The car was towed to dealership that day and has been on the lot ever since. After many consultations with the BMW people in Germany, the analysis was that the cell monitoring circuit module needed to be replaced and the replacement part is scheduled to arrive Mid-March, 2023.
Corrective Action:
On December 9, 2022, I tried to start my car in my garage. The car would not start..The dash read stop auto train failure contact roadside assistance. After calling my car salesman who told me I had to contact roadside assistance myself, I did so. Roadside assistance informed me they were unable to diagnose/correct the problem, and called a tow truck. The car was towed to dealership that day and has been on the lot ever since. After many consultations with the BMW people in Germany, the analysis was that the cell monitoring circuit module needed to be replaced and the replacement part is scheduled to arrive Mid-March, 2023.
Additional Notes:
On December 9, 2022, I tried to start my car in my garage. The car would not start..The dash read stop auto train failure contact roadside assistance. After calling my car salesman who told me I had to contact roadside assistance myself, I did so. Roadside assistance informed me they were unable to diagnose/correct the problem, and called a tow truck. The car was towed to dealership that day and has been on the lot ever since. After many consultations with the BMW people in Germany, the analysis was that the cell monitoring circuit module needed to be replaced and the replacement part is scheduled to arrive Mid-March, 2023.
Mfg Campaign: 11504941
Recall Date: Feb 1, 2023
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