Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2017-2018 BMW G310R and 2018 BMW G310GS motorcycles. Over time, repeated use and loading of the side stand could cause damage to the side stand and the motorcycle's frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jun 15, 2018
Consumer Complaints
2 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Operating vehicle at 35 mph battery light flashing and motorcycle died. The battery was replaced a week before.I tried to restart and the instrument panel wouldn't show anything. I bike didn't restart. I checked battery cables everything tight.
Corrective Action:
Operating vehicle at 35 mph battery light flashing and motorcycle died. The battery was replaced a week before.I tried to restart and the instrument panel wouldn't show anything. I bike didn't restart. I checked battery cables everything tight.
Additional Notes:
Operating vehicle at 35 mph battery light flashing and motorcycle died. The battery was replaced a week before.I tried to restart and the instrument panel wouldn't show anything. I bike didn't restart. I checked battery cables everything tight.
Mfg Campaign: 11486312
Recall Date: Sep 25, 2022
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW G310 GS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V408000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM POWERSPORTS HUNTSVILLE (12401 MEMORIAL PKWY SW, HUNTSVILLE, AL 35803, (256) 829-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED THE KICKSTAND FAILED AND BROKE OFF THE MOTORCYCLE WHEN DISMOUNTING. KICKSTAND SAFETY FEATURE PREVENTS OPERATION OF VEHICLE WHILE STAND IS DISCONNECTED. MOTORCYCLE IS UN-USEABLE. STAND BROKE ON AUGUST 18, 2018. UPDATED 10/26/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW G310 GS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V408000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM POWERSPORTS HUNTSVILLE (12401 MEMORIAL PKWY SW, HUNTSVILLE, AL 35803, (256) 829-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED THE KICKSTAND FAILED AND BROKE OFF THE MOTORCYCLE WHEN DISMOUNTING. KICKSTAND SAFETY FEATURE PREVENTS OPERATION OF VEHICLE WHILE STAND IS DISCONNECTED. MOTORCYCLE IS UN-USEABLE. STAND BROKE ON AUGUST 18, 2018. UPDATED 10/26/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW G310 GS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V408000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREEDOM POWERSPORTS HUNTSVILLE (12401 MEMORIAL PKWY SW, HUNTSVILLE, AL 35803, (256) 829-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT CONSUMER STATED THE KICKSTAND FAILED AND BROKE OFF THE MOTORCYCLE WHEN DISMOUNTING. KICKSTAND SAFETY FEATURE PREVENTS OPERATION OF VEHICLE WHILE STAND IS DISCONNECTED. MOTORCYCLE IS UN-USEABLE. STAND BROKE ON AUGUST 18, 2018. UPDATED 10/26/18*JB
Mfg Campaign: 11120721
Recall Date: Aug 17, 2018
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