Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X3 xDrive30e, X4 xDrive30i, X4 M40i, X4M, 330i, 330i xDrive, M340i, 840i Gran Coupe, 840i xDrive Gran Coupe, M850i xDrive Gran Coupe, M8 Gran Coupe, X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and 840i xDrive Convertible vehicles. The sensors in the front seat belt buckles may inaccurately detect a belted occupant as unbelted, possibly causing the air bag and seat belt pretensioners to deploy improperly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 19, 2020
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 BMW 840I. The contact stated while driving 30 MPH, the vehicle abruptly decelerated and nearly came to a complete stop. The contact was able to pull to the shoulder of the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the integrated braking system, resulting in a brake seizure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V062000 (Service Brakes, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2020 BMW 840I. The contact stated while driving 30 MPH, the vehicle abruptly decelerated and nearly came to a complete stop. The contact was able to pull to the shoulder of the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the integrated braking system, resulting in a brake seizure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V062000 (Service Brakes, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2020 BMW 840I. The contact stated while driving 30 MPH, the vehicle abruptly decelerated and nearly came to a complete stop. The contact was able to pull to the shoulder of the roadway, where the failure persisted. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the integrated braking system, resulting in a brake seizure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V062000 (Service Brakes, Hydraulic); but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 36,000.
Mfg Campaign: 11623012
Recall Date: Oct 31, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Corrective Action:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Additional Notes:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Mfg Campaign: 11609934
Recall Date: Aug 21, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Corrective Action:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Additional Notes:
My vehicle mileage was about 50,000 miles and well maintained by BMW dealership in my area. I was driving to work when suddenly my vehicle alerted me to a fault on display panel showing a power supply fault. The message said i should stop driving and call roadside assistance. The vehicle was towed to BMW dealership. There were no prior warnings or messages or symptoms in relations to this fault. The dealership confirmed that the water pump failed, and caused the drive belt to dislodge, also caused the alternator to malfunction and eventually damaged the battery. The sudden and unexplainable water pump failure caused a chain of damages that cost me thousands of dollars and posing safety risk for me and my family.
Mfg Campaign: 11609934
Recall Date: Aug 21, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE NAVIGATION WILL STATE THE PLACE THAT YOU ARE PHYSICALLY LOCATED ACCURATELY. FOR EXAMPLE WHEN I WAS AT BMW IN DELRAY BEACH FL THE NAVIGATION TELLS YOU THAT YOU ARE AT THE LOCATION. WHEN YOU PUT IN THE ADDRESS WHERE THE CAR IS PHYSICALLY LOCATED TO NAVIGATE TO, INSTEAD OF SAYING THAT YOU HAVE REACHED YOUR DESTINATION. THE NAVIGATION WILL TAKE YOU MILES AWAY AND SAY THAT YOU HAVE REACHED YOUR DESTINATION. THIS IS CLEARLY A SAFETY ISSUE AS THIS CAN TAKE YOU INTO A RIVER, BOAT RAMP AND OR PLACE YOU IN A DANGEROUS SITUATION. DELRAY BMW IN FLORIDA TRIED EVERYTHING AND TOLD ME THAT BMW NEEDS TO COME OUT WITH A PATCH. AFTER COMPLAINING TO BMW USA THEY SORT OF BRUSHED ME OFF.
Corrective Action:
THE NAVIGATION WILL STATE THE PLACE THAT YOU ARE PHYSICALLY LOCATED ACCURATELY. FOR EXAMPLE WHEN I WAS AT BMW IN DELRAY BEACH FL THE NAVIGATION TELLS YOU THAT YOU ARE AT THE LOCATION. WHEN YOU PUT IN THE ADDRESS WHERE THE CAR IS PHYSICALLY LOCATED TO NAVIGATE TO, INSTEAD OF SAYING THAT YOU HAVE REACHED YOUR DESTINATION. THE NAVIGATION WILL TAKE YOU MILES AWAY AND SAY THAT YOU HAVE REACHED YOUR DESTINATION. THIS IS CLEARLY A SAFETY ISSUE AS THIS CAN TAKE YOU INTO A RIVER, BOAT RAMP AND OR PLACE YOU IN A DANGEROUS SITUATION. DELRAY BMW IN FLORIDA TRIED EVERYTHING AND TOLD ME THAT BMW NEEDS TO COME OUT WITH A PATCH. AFTER COMPLAINING TO BMW USA THEY SORT OF BRUSHED ME OFF.
Additional Notes:
THE NAVIGATION WILL STATE THE PLACE THAT YOU ARE PHYSICALLY LOCATED ACCURATELY. FOR EXAMPLE WHEN I WAS AT BMW IN DELRAY BEACH FL THE NAVIGATION TELLS YOU THAT YOU ARE AT THE LOCATION. WHEN YOU PUT IN THE ADDRESS WHERE THE CAR IS PHYSICALLY LOCATED TO NAVIGATE TO, INSTEAD OF SAYING THAT YOU HAVE REACHED YOUR DESTINATION. THE NAVIGATION WILL TAKE YOU MILES AWAY AND SAY THAT YOU HAVE REACHED YOUR DESTINATION. THIS IS CLEARLY A SAFETY ISSUE AS THIS CAN TAKE YOU INTO A RIVER, BOAT RAMP AND OR PLACE YOU IN A DANGEROUS SITUATION. DELRAY BMW IN FLORIDA TRIED EVERYTHING AND TOLD ME THAT BMW NEEDS TO COME OUT WITH A PATCH. AFTER COMPLAINING TO BMW USA THEY SORT OF BRUSHED ME OFF.
Mfg Campaign: 11400108
Recall Date: Mar 10, 2021
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
THE LANE KEEPING DRIVING ASSISTANCE/DRIVING ASSISTANCE PRO ON THE 2020 BMW 840I GRAN COUPE PRODUCES A SUDDEN LOUD "BARK" WHEN THE ASSISTANCE SYSTEM LOSES SIGHT OF THE LANE MARKERS. THAT OFTEN HAPPENS IN INTERSECTIONS BUT CAN HAPPEN ANYWHERE WHERE THE LANE MARKERS ARE WORN. I BOUGHT THE CAR ON 2/29/2020 AND IT HAS HAPPENED MANY TIMES SINCE THEN AND NOT ONLY ON THE DATE SHOWN. THE SUDDEN LOUD "BARK" IS A DISTRACTION, A NUISANCE AND TOTALLY UNNECESSARY SINCE THE INSTRUMENT PANEL ALSO HAS A LARGE DISPLAY SHOWING THE STATUS OF THE DRIVING ASSISTANCE SYSTEM AND THE DRIVER IS SUPPOSED TO HAVE THE HANDS ON THE STEERING WHEEL ANYWAY. WHEN DRIVING A CAR, ANY DISTRACTION IS A TRAFFIC SAFETY ISSUE, MORE SO WHEN IT HAPPENS IN INTERSECTIONS. I HAVE TAKEN THE CAR TO THE BMW DEALER SHOP (WHERE I BOUGHT THE CAR) BUT THEY SAY THAT THE LOUD 'BARK' CANNOT BE TURNED OFF. MY REQUEST TO NHTSA IS TO DISALLOW BMW AND OTHER BRANDS TO USE SYSTEMS THAT PRODUCE SUDDEN DISTRACTING SOUNDS WHEN THE CAR IS IN MOTION. A LANE KEEPING ASSIST SHOULD BE A SYSTEM THAT IMPROVES TRAFFIC SAFETY AND NOT ONE THAT REDUCES IT DUE TO SUDDEN AND UNEXPECTED 'BARKS' THAT ARE MAJOR DISTRACTIONS.
Corrective Action:
THE LANE KEEPING DRIVING ASSISTANCE/DRIVING ASSISTANCE PRO ON THE 2020 BMW 840I GRAN COUPE PRODUCES A SUDDEN LOUD "BARK" WHEN THE ASSISTANCE SYSTEM LOSES SIGHT OF THE LANE MARKERS. THAT OFTEN HAPPENS IN INTERSECTIONS BUT CAN HAPPEN ANYWHERE WHERE THE LANE MARKERS ARE WORN. I BOUGHT THE CAR ON 2/29/2020 AND IT HAS HAPPENED MANY TIMES SINCE THEN AND NOT ONLY ON THE DATE SHOWN. THE SUDDEN LOUD "BARK" IS A DISTRACTION, A NUISANCE AND TOTALLY UNNECESSARY SINCE THE INSTRUMENT PANEL ALSO HAS A LARGE DISPLAY SHOWING THE STATUS OF THE DRIVING ASSISTANCE SYSTEM AND THE DRIVER IS SUPPOSED TO HAVE THE HANDS ON THE STEERING WHEEL ANYWAY. WHEN DRIVING A CAR, ANY DISTRACTION IS A TRAFFIC SAFETY ISSUE, MORE SO WHEN IT HAPPENS IN INTERSECTIONS. I HAVE TAKEN THE CAR TO THE BMW DEALER SHOP (WHERE I BOUGHT THE CAR) BUT THEY SAY THAT THE LOUD 'BARK' CANNOT BE TURNED OFF. MY REQUEST TO NHTSA IS TO DISALLOW BMW AND OTHER BRANDS TO USE SYSTEMS THAT PRODUCE SUDDEN DISTRACTING SOUNDS WHEN THE CAR IS IN MOTION. A LANE KEEPING ASSIST SHOULD BE A SYSTEM THAT IMPROVES TRAFFIC SAFETY AND NOT ONE THAT REDUCES IT DUE TO SUDDEN AND UNEXPECTED 'BARKS' THAT ARE MAJOR DISTRACTIONS.
Additional Notes:
THE LANE KEEPING DRIVING ASSISTANCE/DRIVING ASSISTANCE PRO ON THE 2020 BMW 840I GRAN COUPE PRODUCES A SUDDEN LOUD "BARK" WHEN THE ASSISTANCE SYSTEM LOSES SIGHT OF THE LANE MARKERS. THAT OFTEN HAPPENS IN INTERSECTIONS BUT CAN HAPPEN ANYWHERE WHERE THE LANE MARKERS ARE WORN. I BOUGHT THE CAR ON 2/29/2020 AND IT HAS HAPPENED MANY TIMES SINCE THEN AND NOT ONLY ON THE DATE SHOWN. THE SUDDEN LOUD "BARK" IS A DISTRACTION, A NUISANCE AND TOTALLY UNNECESSARY SINCE THE INSTRUMENT PANEL ALSO HAS A LARGE DISPLAY SHOWING THE STATUS OF THE DRIVING ASSISTANCE SYSTEM AND THE DRIVER IS SUPPOSED TO HAVE THE HANDS ON THE STEERING WHEEL ANYWAY. WHEN DRIVING A CAR, ANY DISTRACTION IS A TRAFFIC SAFETY ISSUE, MORE SO WHEN IT HAPPENS IN INTERSECTIONS. I HAVE TAKEN THE CAR TO THE BMW DEALER SHOP (WHERE I BOUGHT THE CAR) BUT THEY SAY THAT THE LOUD 'BARK' CANNOT BE TURNED OFF. MY REQUEST TO NHTSA IS TO DISALLOW BMW AND OTHER BRANDS TO USE SYSTEMS THAT PRODUCE SUDDEN DISTRACTING SOUNDS WHEN THE CAR IS IN MOTION. A LANE KEEPING ASSIST SHOULD BE A SYSTEM THAT IMPROVES TRAFFIC SAFETY AND NOT ONE THAT REDUCES IT DUE TO SUDDEN AND UNEXPECTED 'BARKS' THAT ARE MAJOR DISTRACTIONS.
Mfg Campaign: 11319255
Recall Date: Mar 25, 2020
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