Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
48 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE REAR CROSS-TRAFFIC/PEDESTRIAN ALERT SYSTEM IS DYSFUNCTIONAL. I HAVE HAD TWO OTHER VEHICLES WITH THIS FEATURE AND AM QUITE FAMILIAR WITH IT. THIS VEHICLE IS INCAPABLE OF EFFECTIVELY DETECTING AND WARNING OF APPROACHING REAR TRAFFIC AND/OR (AND WORSE) PEDESTRIANS. REPEATED EFFORTS TO HAVE MY BMW DEALER ADDRESS IT HAVE BEEN FRUITLESS. BMW USA SIMPLY CIRCLES ME BACK TO THE SAME DEALER WHO IS UNABLE OR UNWILLING TO ADDRESS THE PROBLEM. THE NET RESULT IS "SAFELY TECHNOLOGY" THAT, IF RELIED UPON, HAS THE POTENTIAL TO DO MORE HARM THAN GOOD.
Corrective Action:
THE REAR CROSS-TRAFFIC/PEDESTRIAN ALERT SYSTEM IS DYSFUNCTIONAL. I HAVE HAD TWO OTHER VEHICLES WITH THIS FEATURE AND AM QUITE FAMILIAR WITH IT. THIS VEHICLE IS INCAPABLE OF EFFECTIVELY DETECTING AND WARNING OF APPROACHING REAR TRAFFIC AND/OR (AND WORSE) PEDESTRIANS. REPEATED EFFORTS TO HAVE MY BMW DEALER ADDRESS IT HAVE BEEN FRUITLESS. BMW USA SIMPLY CIRCLES ME BACK TO THE SAME DEALER WHO IS UNABLE OR UNWILLING TO ADDRESS THE PROBLEM. THE NET RESULT IS "SAFELY TECHNOLOGY" THAT, IF RELIED UPON, HAS THE POTENTIAL TO DO MORE HARM THAN GOOD.
Additional Notes:
THE REAR CROSS-TRAFFIC/PEDESTRIAN ALERT SYSTEM IS DYSFUNCTIONAL. I HAVE HAD TWO OTHER VEHICLES WITH THIS FEATURE AND AM QUITE FAMILIAR WITH IT. THIS VEHICLE IS INCAPABLE OF EFFECTIVELY DETECTING AND WARNING OF APPROACHING REAR TRAFFIC AND/OR (AND WORSE) PEDESTRIANS. REPEATED EFFORTS TO HAVE MY BMW DEALER ADDRESS IT HAVE BEEN FRUITLESS. BMW USA SIMPLY CIRCLES ME BACK TO THE SAME DEALER WHO IS UNABLE OR UNWILLING TO ADDRESS THE PROBLEM. THE NET RESULT IS "SAFELY TECHNOLOGY" THAT, IF RELIED UPON, HAS THE POTENTIAL TO DO MORE HARM THAN GOOD.
Mfg Campaign: 11111740
Recall Date: Jul 16, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Corrective Action:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Additional Notes:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Mfg Campaign: 11110925
Recall Date: Jul 12, 2018
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Corrective Action:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Additional Notes:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Mfg Campaign: 11110925
Recall Date: Jul 12, 2018
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Corrective Action:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Additional Notes:
FOR A FEW MONTHS NOW, MY CAR HAS BEEN THROWING A "PASSENGER RESTRAINT SYSTEM MALFUNCTION" ERROR. IT HAPPENS SPORADICALLY AND ONLY STAYS UP FOR BETWEEN 1 AND 5 MINUTES AT A TIME. IT WILL HAPPEN WHETHER THE CAR IS MOVING OR NOT, AND EVEN SOMETIMES AS SOON AS I TURN THE CAR ON. I HAVE BEEN SUBMITTING THE TELECOMMUNICATIONS SINCE IT STARTED. I TRIED TO HAVE IT FIXED BY THOMPSON BMW, ONLY TO BE TOLD, LIKE THE OTHER USER WHO HAS THIS PROBLEM ON HERE, THAT THEY THINK MOISTURE IS THE CULPRIT. I HAVE NEVER HAD ANY RAIN OR ANY OTHER MOISTURE GET INTO THE CAR, AND EVEN IF IT DID, THIS WOULD BE A HUGE SAFETY RISK. THOMPSON REFUSED TO FIX IT AND SAID I WOULD HAVE TO COME OUT OF POCKET FOR THE SEAT, WHICH IS RIDICULOUS. I HAVE BEEN IN CONTACT WITH THE SERVICE MANAGER, AND THE CAR IS SCHEDULED TO GO BACK TO THE SHOP SOON. I WILL UPDATE WITH ANY DEVELOPMENTS, BUT IT WOULD APPEAR THAT MINE IS NOT AN ISOLATED INDECENT.
Mfg Campaign: 11110925
Recall Date: Jul 12, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Potential Consequences:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Corrective Action:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Additional Notes:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Mfg Campaign: 11109656
Recall Date: Jul 5, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Corrective Action:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Additional Notes:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Mfg Campaign: 11109656
Recall Date: Jul 5, 2018
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Corrective Action:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Additional Notes:
RECEIVED AN ERROR MESSAGE ON BMW 540I 2018, WITH 10600 MILES. PURCHASED AS FACTORY DEMO A LITTLE OVER A MONTH AGO. WILL BE TAKING IT TO SERVICE SOON. HOWEVER I UNDERSTAND THIS IS A LONG STANDING ISSUE WITH BMW-S THAT THE MANUFACTURER IS NOT CORRECTING OR ISSUING RECALLS.
Mfg Campaign: 11109656
Recall Date: Jul 5, 2018
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ACCORDING TO BMW LITERATURE, UNDER APPROPRIATE CONDITIONS, THE DRIVER IS TO BE ALERTED BY MEANS OF VIBRATIONS IN THE STEERING WHEEL OF EITHER UNINTENTIONAL LANE CHANGES OR VEHICLES IN THE DRIVER'S BLIND SPOT WHILE SIGNALING A TURN. IN MY 540I, I CAN DETECT NO STEERING WHEEL VIBRATIONS AT ALL WITH THE 'LIGHT' AND 'MEDIUM' VIBRATION SETTINGS. WITH THE 'STRONG' SETTING, I CAN SOMETIMES DETECT A VERY SLIGHT VIBRATION ' IF I PAY CLOSE ATTENTION ' BUT IT IS VERY HARD TO DISTINGUISH FROM ROAD SURFACE FEEDBACK. IN ANY EVENT, THE "INTELLIGENT SAFETY SYSTEM" IS NOT ALERTING THE DRIVER OF POTENTIALLY HAZARDOUS CONDITIONS AS IT IS SUPPOSED TO DO. THIS RESULTS IN UNSAFE DRIVING CONDITIONS. MY DEALER AND BMW HAVE BEEN UNABLE TO RESOLVE THIS ISSUE.
Corrective Action:
ACCORDING TO BMW LITERATURE, UNDER APPROPRIATE CONDITIONS, THE DRIVER IS TO BE ALERTED BY MEANS OF VIBRATIONS IN THE STEERING WHEEL OF EITHER UNINTENTIONAL LANE CHANGES OR VEHICLES IN THE DRIVER'S BLIND SPOT WHILE SIGNALING A TURN. IN MY 540I, I CAN DETECT NO STEERING WHEEL VIBRATIONS AT ALL WITH THE 'LIGHT' AND 'MEDIUM' VIBRATION SETTINGS. WITH THE 'STRONG' SETTING, I CAN SOMETIMES DETECT A VERY SLIGHT VIBRATION ' IF I PAY CLOSE ATTENTION ' BUT IT IS VERY HARD TO DISTINGUISH FROM ROAD SURFACE FEEDBACK. IN ANY EVENT, THE "INTELLIGENT SAFETY SYSTEM" IS NOT ALERTING THE DRIVER OF POTENTIALLY HAZARDOUS CONDITIONS AS IT IS SUPPOSED TO DO. THIS RESULTS IN UNSAFE DRIVING CONDITIONS. MY DEALER AND BMW HAVE BEEN UNABLE TO RESOLVE THIS ISSUE.
Additional Notes:
ACCORDING TO BMW LITERATURE, UNDER APPROPRIATE CONDITIONS, THE DRIVER IS TO BE ALERTED BY MEANS OF VIBRATIONS IN THE STEERING WHEEL OF EITHER UNINTENTIONAL LANE CHANGES OR VEHICLES IN THE DRIVER'S BLIND SPOT WHILE SIGNALING A TURN. IN MY 540I, I CAN DETECT NO STEERING WHEEL VIBRATIONS AT ALL WITH THE 'LIGHT' AND 'MEDIUM' VIBRATION SETTINGS. WITH THE 'STRONG' SETTING, I CAN SOMETIMES DETECT A VERY SLIGHT VIBRATION ' IF I PAY CLOSE ATTENTION ' BUT IT IS VERY HARD TO DISTINGUISH FROM ROAD SURFACE FEEDBACK. IN ANY EVENT, THE "INTELLIGENT SAFETY SYSTEM" IS NOT ALERTING THE DRIVER OF POTENTIALLY HAZARDOUS CONDITIONS AS IT IS SUPPOSED TO DO. THIS RESULTS IN UNSAFE DRIVING CONDITIONS. MY DEALER AND BMW HAVE BEEN UNABLE TO RESOLVE THIS ISSUE.
Mfg Campaign: 11090516
Recall Date: Apr 27, 2018
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