Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016 528i, 528i xDrive, 535i, 535i xDrive, 535d xDrive, M5, 550i, 550i xDrive, and 535d sedans. The affected vehicles have an inboard lower anchor for child restraints on the left rear seat that may have been bent downwards, preventing the child seat from fully engaging both lower anchors. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 30, 2015
Consumer Complaints
87 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR CAUGHT ON FIRE WHEN THE ENGINE WAS OFF FOR 2.5 HOURS. IT HAPPENED WHILE PARKED, IN MY APARTMENT COMPLEX PARKING LOT AND NO ONE WAS INSIDE THE CAR AT THE TIME.
Corrective Action:
CAR CAUGHT ON FIRE WHEN THE ENGINE WAS OFF FOR 2.5 HOURS. IT HAPPENED WHILE PARKED, IN MY APARTMENT COMPLEX PARKING LOT AND NO ONE WAS INSIDE THE CAR AT THE TIME.
Additional Notes:
CAR CAUGHT ON FIRE WHEN THE ENGINE WAS OFF FOR 2.5 HOURS. IT HAPPENED WHILE PARKED, IN MY APARTMENT COMPLEX PARKING LOT AND NO ONE WAS INSIDE THE CAR AT THE TIME.
Mfg Campaign: 11407469
Recall Date: Apr 11, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL
Corrective Action:
BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL
Additional Notes:
BMW 528I 2016 CAR THAT IS LITTLE OVER 4 YEARS LESS JUST HIT 35K MILEAGE LOST ALL ITS FUEL INJECTORS, COILS AND PLUGS. BELOW IS THE SUMMARY OF DIAGNOSIS. 35146 FUEL INJECTORS FAULTY. CONFIRMED SES LIGHT IS ON. DME STORED SOURCED FROM THE VEHICLE MISFIRE FAULTS ON MULTIPLE CYLINDERS. DME ALSO STORED FAULT 118002 "MIXTURE TOO RICH," WORKED THROUGH TEST PLAN. PERFORMED ENGINE TEST AND MANUFACTURER AND BACKED BY DETERMINED CYLINDERS 1, 2, AND 4 INJECTORS FAULTY. DIAGCODE: ITS LIMITED WARRANTY. D1350 00000000 01 002. REMOVED ALL SPARK PLUGS AND FOUND SPARK PLUGS 2, 3, AND 4 FUEL SOAKED. RECOMMEND REPLACE ALL 4 FUEL INJECTORS AND SPARK PLUGS. ALSO RECOMMEND REPLACE ALL 4 IGNITION COILS AS A PREVENTATIVE TOTAL COST ESTIMATED IS AROUND $4500; BMW NORTH AMERICA IS NOT ACKNOWLEDGED THERE IS AN ISSUE WITH CAR OR MODEL
Mfg Campaign: 11361227
Recall Date: Sep 26, 2020
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Corrective Action:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Additional Notes:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Mfg Campaign: 11355391
Recall Date: Sep 16, 2020
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Corrective Action:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Additional Notes:
THE CAR HAS A PROBLEM WITH THE CV JOINTS, THIS HAS BEEN A PROBLEM SINCE PURCHASING THE CAR IN 10/19 - IF I TRY TO TURN THE STEERING WHEEL AT TIMES WHILE DRIVING IT WON'T TURN. THE BMW CERTIFIED DEALER STATES IT IS BOTH CV JOINTS AND BMW HAS BEEN RECALLING THEIR VEHICLES SINCE 2013 FOR CV JOINTS
Mfg Campaign: 11355391
Recall Date: Sep 16, 2020
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED
Corrective Action:
MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED
Additional Notes:
MY PEOPLE IS MAKING A TAPPING NOISE FROM THE FRONT SUSPENSION AREA I HAVE TAKEN THE CAR TO THE DEALERSHIP ON FOUR DIFFERENT OCCASIONS AND THE LAST TIME WAS ON 6 9 2011 I WAS TOLD TO BRING THE CAR BACK WHEN THE NOISE IS ACTUALLY HAPPENING SO THE LEAD MECHANIC ASKED YOU ROLL WITH ME AND HEARD THE NOISE AND CONFIRMED THAT THERE WAS A PROBLEM I DROPPED THE CAR OFF AFTER TWO DAYS I WAS TOLD THAT THEY CANNOT FIND A PROBLEM DIRECTLY CONTRADICTING WHAT THE LEAD MECHANIC HAD TOLD ME I'M NOT SURE I'M NOT SURE WHAT'S GOING ON I'M ACTUALLY AFRAID TO DRIVE THIS CAR BECAUSE THIS NEWS HAS ACTUALLY GOTTEN WORSE AND LOUDER ALSO GET THIS NOISE WHILE MAKING TURNS IT'S ON A MISTAKE WELL NOISE AND MECHANIC HURTED I'M NOT SURE WHY IT'S NOT BEING TAKEN CARE OF I DON'T KNOW WHAT IT IS THANKS YOU HAVE WOULD BE GREATLY APPRECIATED
Mfg Campaign: 11339545
Recall Date: Jul 15, 2020
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Corrective Action:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Additional Notes:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Mfg Campaign: 11083916
Recall Date: Apr 9, 2018
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Corrective Action:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Additional Notes:
TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.
Mfg Campaign: 11083916
Recall Date: Apr 9, 2018
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