Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2017 BMW 640i, 640i xDrive, 650i, 650i xDrive, M6, 535i, 535i xDrive, 430i, 430i xDrive, 440i, 440i xDrive, M4, X1 sDrive28i, X1 xDrive28i, i3, i8, Rolls-Royce Dawn, Mini Clubman Cooper, Clubman Cooper S, Cooper All4, Cooper S All4, Mini 4-Door Cooper, Cooper S, Mini 2-Door Cooper, Cooper S, John Cooper Works and 2016 BMW 528i, 528i xDrive, 535i, 535i xDrive, 550i, 550i xDrive, M5 and 535d vehicles. The affected vehicles have seat- mounted side air bag inflator initiators that may fail to ignite during a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 20, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 17, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2016 528i, 528i xDrive, 535i, 535i xDrive, 535d xDrive, M5, 550i, 550i xDrive, and 535d sedans. The affected vehicles have an inboard lower anchor for child restraints on the left rear seat that may have been bent downwards, preventing the child seat from fully engaging both lower anchors. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 30, 2015
Consumer Complaints
87 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Corrective Action:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Additional Notes:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Mfg Campaign: 11676315
Recall Date: Jul 26, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Corrective Action:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Additional Notes:
Very often, when I change the gear to 'Drive' or 'Reverse' I get a message on the dashboard screen - "secure Vehicle against rolling" and the car DOES NOT move unless I shift the auto gear lever several times or sometimes shut off the engine to get back to normal driving. Once when I was in such a situation, no matter what I do, the error message would not go away and I had to call the tow truck to get home. And when tow truck person brought the car home, the problem fixed itself!! I only have 81000 miles on this car. It is a very serious safety issue as far as I am concerned. PLEASE HELP.
Mfg Campaign: 11676315
Recall Date: Jul 26, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Mfg Campaign: 11675593
Recall Date: Jul 23, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while the vehicle was parked and running, the contact became aware of an abnormal burning odor. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.
Mfg Campaign: 11675593
Recall Date: Jul 23, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11675103
Recall Date: Jul 21, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while her son was driving at undisclosed speeds, there was an abnormally loud knocking sound coming from the vehicle. The contact stated that there was coolant leaking from the vehicle. The contact was adding coolant to the coolant reservoir every other day. The contact stated that the vehicle was smoking and there was an abnormal rattling sound coming from the vehicle and the engine was overheating. The vehicle was inoperable. The coolant message was displayed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11675103
Recall Date: Jul 21, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11671590
Recall Date: Jul 7, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11671590
Recall Date: Jul 7, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Corrective Action:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Additional Notes:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Mfg Campaign: 11669076
Recall Date: Jun 25, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Corrective Action:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Additional Notes:
My vehicle is a 2016 BMW 528i xDrive. There is an active safety recall listed under NHTSA Campaign Number 24V-608, issued in August 2024. The affected component is the engine coolant pump. As of June 2025, no remedy has been made available by BMW, and I have been told by both BMW corporate and my local dealer that they cannot provide a fix or a timeline. This component is essential to keeping the engine within safe temperature limits. Failure of the coolant pump could lead to overheating and potentially increase the risk of fire, as the recall suggests. This places my safety and that of others on the road at risk every time I drive the vehicle. I rely on this car for regular transportation and feel I have no choice but to drive a vehicle with an unresolved critical safety issue. The vehicle has not yet experienced a failure or warning light specific to the coolant system, and it has not been inspected or repaired due to the lack of remedy. However, I should not be forced to wait indefinitely or risk a dangerous situation developing before action is taken. BMW’s failure to provide a remedy or meaningful updates in nearly a year shows a lack of urgency and accountability. I am submitting this complaint to formally document the issue and ask that NHTSA take action to compel BMW to issue a fix or provide alternatives to affected owners.
Mfg Campaign: 11669076
Recall Date: Jun 25, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11667146
Recall Date: Jun 16, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11667146
Recall Date: Jun 16, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11666277
Recall Date: Jun 11, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11666277
Recall Date: Jun 11, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11663133
Recall Date: May 27, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11663133
Recall Date: May 27, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Mfg Campaign: 11662659
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the electrical connector on the water pump had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000. VIN tool confirms parts not available.
Mfg Campaign: 11662659
Recall Date: May 22, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11661790
Recall Date: May 19, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 528i. The contact stated that while his partner was driving at undisclosed speeds, there was smoke coming from the engine and entering the cabin through the vents while the heater was activated. There was an abnormal burning odor entering the cabin. The contact also observed the burning odor while driving the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
Mfg Campaign: 11661790
Recall Date: May 19, 2025
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