Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 16, 2023
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 21, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2021 430i and M440i 4 Series Convertible vehicles. In certain side-impact crashes, the head-thorax air bag may not deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 15, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Consumer Complaints
5 ComplaintsBmw Of North America, Llc
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
The contact owns a 2021 BMW 430I. The contact stated while stopped at a traffic light, the light turned green; however, when the accelerator pedal was depressed, the vehicle failed to respond as intended. The contact stated that the power train warning light was illuminated. The contact turned off and restarted the vehicle, shifted to drive(D); however, the vehicle failed to respond. The contact had the vehicle towed to a dealer to be diagnosed. The dealer determined that the rear differential oil had leaked out causing the differential to seize. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
Corrective Action:
The contact owns a 2021 BMW 430I. The contact stated while stopped at a traffic light, the light turned green; however, when the accelerator pedal was depressed, the vehicle failed to respond as intended. The contact stated that the power train warning light was illuminated. The contact turned off and restarted the vehicle, shifted to drive(D); however, the vehicle failed to respond. The contact had the vehicle towed to a dealer to be diagnosed. The dealer determined that the rear differential oil had leaked out causing the differential to seize. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
Additional Notes:
The contact owns a 2021 BMW 430I. The contact stated while stopped at a traffic light, the light turned green; however, when the accelerator pedal was depressed, the vehicle failed to respond as intended. The contact stated that the power train warning light was illuminated. The contact turned off and restarted the vehicle, shifted to drive(D); however, the vehicle failed to respond. The contact had the vehicle towed to a dealer to be diagnosed. The dealer determined that the rear differential oil had leaked out causing the differential to seize. The contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.
Mfg Campaign: 11603683
Recall Date: Jul 22, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This automobile is designed with a seatbelt assembly which has an arm which reaches out to bring your your seatbelt. See pix. It is made with plastic and glue and is amazingly flimsy. I cannot believe that BMW created such a "cute" but flimsy design. It cannot withstand being used hundreds of time when the seatbelt is used. It broke (see pix). Now a rigid arm with a jagged edge comes out at eye level. Someone is going to become seriously injured!!!! BMW claims that this resulted from misuse and not faulty cheap design and wants me to pay for the repair!!!!!!! This entire assembly needs to be recalled and replaced with some thing sturdier.
Corrective Action:
This automobile is designed with a seatbelt assembly which has an arm which reaches out to bring your your seatbelt. See pix. It is made with plastic and glue and is amazingly flimsy. I cannot believe that BMW created such a "cute" but flimsy design. It cannot withstand being used hundreds of time when the seatbelt is used. It broke (see pix). Now a rigid arm with a jagged edge comes out at eye level. Someone is going to become seriously injured!!!! BMW claims that this resulted from misuse and not faulty cheap design and wants me to pay for the repair!!!!!!! This entire assembly needs to be recalled and replaced with some thing sturdier.
Additional Notes:
This automobile is designed with a seatbelt assembly which has an arm which reaches out to bring your your seatbelt. See pix. It is made with plastic and glue and is amazingly flimsy. I cannot believe that BMW created such a "cute" but flimsy design. It cannot withstand being used hundreds of time when the seatbelt is used. It broke (see pix). Now a rigid arm with a jagged edge comes out at eye level. Someone is going to become seriously injured!!!! BMW claims that this resulted from misuse and not faulty cheap design and wants me to pay for the repair!!!!!!! This entire assembly needs to be recalled and replaced with some thing sturdier.
Mfg Campaign: 11597432
Recall Date: Jun 28, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt retractor keeps breaking, dealer fixed it once, broke after two days, dealer did not want to fix again, arguing for over a year, finally they fixed it supposedly, it broke again in less than a week. Dealer refuses to fix the problem saying that they will not cover it, this is a safety issue which scares me as the seat belt does not work well.
Corrective Action:
The seat belt retractor keeps breaking, dealer fixed it once, broke after two days, dealer did not want to fix again, arguing for over a year, finally they fixed it supposedly, it broke again in less than a week. Dealer refuses to fix the problem saying that they will not cover it, this is a safety issue which scares me as the seat belt does not work well.
Additional Notes:
The seat belt retractor keeps breaking, dealer fixed it once, broke after two days, dealer did not want to fix again, arguing for over a year, finally they fixed it supposedly, it broke again in less than a week. Dealer refuses to fix the problem saying that they will not cover it, this is a safety issue which scares me as the seat belt does not work well.
Mfg Campaign: 11548996
Recall Date: Oct 9, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 BMW 430I Convertible. The contact stated while driving 40 MPH, the electrical system suddenly failed, and all the instrument panel lights turned black. There were no warning lights illuminated. The contact veered to the side of the road and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that an unknown software had failed. The contact stated that the vehicle was repaired however, the failure reoccurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200.
Corrective Action:
The contact owns a 2021 BMW 430I Convertible. The contact stated while driving 40 MPH, the electrical system suddenly failed, and all the instrument panel lights turned black. There were no warning lights illuminated. The contact veered to the side of the road and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that an unknown software had failed. The contact stated that the vehicle was repaired however, the failure reoccurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200.
Additional Notes:
The contact owns a 2021 BMW 430I Convertible. The contact stated while driving 40 MPH, the electrical system suddenly failed, and all the instrument panel lights turned black. There were no warning lights illuminated. The contact veered to the side of the road and restarted the vehicle. The vehicle was taken to the dealer who diagnosed that an unknown software had failed. The contact stated that the vehicle was repaired however, the failure reoccurred while driving. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200.
Mfg Campaign: 11432736
Recall Date: Sep 13, 2021
Bmw Of North America, Llc
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Pirelli Cinturato 7 all season 225/40R19 I found front and rear bump side wall tires and miles driven 5300 miles. I’m very concern about this issues
Corrective Action:
Pirelli Cinturato 7 all season 225/40R19 I found front and rear bump side wall tires and miles driven 5300 miles. I’m very concern about this issues
Additional Notes:
Pirelli Cinturato 7 all season 225/40R19 I found front and rear bump side wall tires and miles driven 5300 miles. I’m very concern about this issues
Mfg Campaign: 11432662
Recall Date: Sep 12, 2021
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