Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2023 330i, 330i xDrive, M340i, M340i xDrive, M3, 330e, 330e xDrive, 430i Convertible, 430i xDrive, M440i, 2022-2023 430i, 430i xDrive, M440i xDrive, i4 eDrive40, and i4 M50 vehicles. During a service visit, a replacement electronic control unit (ECU) may have been installed with incorrect programming, which can cause the automatic door locking (ADL) function to not lock the doors as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 23, 2023
Consumer Complaints
1 ComplaintBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several 2023 BMW models now feature a new infotainment system called iDrive 8. This new iDrive 8 contains a crucial bug that I believe affects the safety of the driver. This new infotainment system randomly loses the car’s exact GPS location, which makes the car think it’s somewhere else. The location marker just slowly drifts away from its real coordinates to nearby roads for example, without any warning or indication. The problem occurs randomly with no identifiable pattern. When connected to Apple Carplay, the iPhone uses the car’s location. If the problem (location drift) occurs while driving in the city, the driver might receive false directions from the navigation app due to the wrong GPS location, which might lead to wrong way turns into one-way streets. Furthermore, since the car thinks it is located somewhere different than its real location, in the event of an accident or whenever the SOS button is engaged, first responders will get a false location of the car. For example, the car might be on the highway but first responders will get a location indicating the car is in the middle of a nearby lake. Since iPhone uses a car-provided location, in the event of an accident the iPhone 14’s crash detection feature will also be sending first responders an incorrect location. To sum it up, the new infotainment system keeps randomly losing the car’s real location, which leads navigation apps to give the driver wrong directions when using Apple Carplay, which might lead to death if the driver gets instructed to do a wrong-way turn into a one-way street for example. In the event of a crash, the car will be sending wrong coordinates to first responders which might cause significant delays to their response and might lead to the death of the injured people. BMW acknowledged the problem, said there’s no fix at the moment and no timeline for a fix.
Corrective Action:
Several 2023 BMW models now feature a new infotainment system called iDrive 8. This new iDrive 8 contains a crucial bug that I believe affects the safety of the driver. This new infotainment system randomly loses the car’s exact GPS location, which makes the car think it’s somewhere else. The location marker just slowly drifts away from its real coordinates to nearby roads for example, without any warning or indication. The problem occurs randomly with no identifiable pattern. When connected to Apple Carplay, the iPhone uses the car’s location. If the problem (location drift) occurs while driving in the city, the driver might receive false directions from the navigation app due to the wrong GPS location, which might lead to wrong way turns into one-way streets. Furthermore, since the car thinks it is located somewhere different than its real location, in the event of an accident or whenever the SOS button is engaged, first responders will get a false location of the car. For example, the car might be on the highway but first responders will get a location indicating the car is in the middle of a nearby lake. Since iPhone uses a car-provided location, in the event of an accident the iPhone 14’s crash detection feature will also be sending first responders an incorrect location. To sum it up, the new infotainment system keeps randomly losing the car’s real location, which leads navigation apps to give the driver wrong directions when using Apple Carplay, which might lead to death if the driver gets instructed to do a wrong-way turn into a one-way street for example. In the event of a crash, the car will be sending wrong coordinates to first responders which might cause significant delays to their response and might lead to the death of the injured people. BMW acknowledged the problem, said there’s no fix at the moment and no timeline for a fix.
Additional Notes:
Several 2023 BMW models now feature a new infotainment system called iDrive 8. This new iDrive 8 contains a crucial bug that I believe affects the safety of the driver. This new infotainment system randomly loses the car’s exact GPS location, which makes the car think it’s somewhere else. The location marker just slowly drifts away from its real coordinates to nearby roads for example, without any warning or indication. The problem occurs randomly with no identifiable pattern. When connected to Apple Carplay, the iPhone uses the car’s location. If the problem (location drift) occurs while driving in the city, the driver might receive false directions from the navigation app due to the wrong GPS location, which might lead to wrong way turns into one-way streets. Furthermore, since the car thinks it is located somewhere different than its real location, in the event of an accident or whenever the SOS button is engaged, first responders will get a false location of the car. For example, the car might be on the highway but first responders will get a location indicating the car is in the middle of a nearby lake. Since iPhone uses a car-provided location, in the event of an accident the iPhone 14’s crash detection feature will also be sending first responders an incorrect location. To sum it up, the new infotainment system keeps randomly losing the car’s real location, which leads navigation apps to give the driver wrong directions when using Apple Carplay, which might lead to death if the driver gets instructed to do a wrong-way turn into a one-way street for example. In the event of a crash, the car will be sending wrong coordinates to first responders which might cause significant delays to their response and might lead to the death of the injured people. BMW acknowledged the problem, said there’s no fix at the moment and no timeline for a fix.
Mfg Campaign: 11511929
Recall Date: Mar 15, 2023
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