Complaints & Recalls
Consumer Complaints
28 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Was simply driving my vehicle to work. It started overheating parked it right away before it got worse as the car alerted had it towed to a shop. The shop informed me that the motor was blown in the pistons went through the motor something with the oil the mechanic and I were looking further into this and it looks like my make and model in year had some recalls about the motor overheating in the past so I would really like this looked into as this might be a recall I’m not sure what else this could be or why this would happen with such low miles
Corrective Action:
Was simply driving my vehicle to work. It started overheating parked it right away before it got worse as the car alerted had it towed to a shop. The shop informed me that the motor was blown in the pistons went through the motor something with the oil the mechanic and I were looking further into this and it looks like my make and model in year had some recalls about the motor overheating in the past so I would really like this looked into as this might be a recall I’m not sure what else this could be or why this would happen with such low miles
Additional Notes:
Was simply driving my vehicle to work. It started overheating parked it right away before it got worse as the car alerted had it towed to a shop. The shop informed me that the motor was blown in the pistons went through the motor something with the oil the mechanic and I were looking further into this and it looks like my make and model in year had some recalls about the motor overheating in the past so I would really like this looked into as this might be a recall I’m not sure what else this could be or why this would happen with such low miles
Mfg Campaign: 11660219
Recall Date: May 11, 2025
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My passenger airbag sensor malfunctioned and the repair is over two thousand dollars. The car is only 6 years old and I believe airbags should last longer than 6 years. BMW has extended warranties for airbags on some models (mine not included) for 15 years without mileage limitation. If a collision occurs, my passenger would be in extreme danger.
Corrective Action:
My passenger airbag sensor malfunctioned and the repair is over two thousand dollars. The car is only 6 years old and I believe airbags should last longer than 6 years. BMW has extended warranties for airbags on some models (mine not included) for 15 years without mileage limitation. If a collision occurs, my passenger would be in extreme danger.
Additional Notes:
My passenger airbag sensor malfunctioned and the repair is over two thousand dollars. The car is only 6 years old and I believe airbags should last longer than 6 years. BMW has extended warranties for airbags on some models (mine not included) for 15 years without mileage limitation. If a collision occurs, my passenger would be in extreme danger.
Mfg Campaign: 11629707
Recall Date: Dec 9, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Gas tank began leaking from top of blind flange, similar to other extended warranties (SIB 01 03 22 and SIB 01 07 22). BMW is refusing to cover my specific model year (I have sent letters requesting reimbursement and called multiple times). It created an explosion hazard in my garage. Had mechanic repair, I do not have part. Cost $2,000 for new tank that will probably develop same issue. There were no warning lamps.
Corrective Action:
Gas tank began leaking from top of blind flange, similar to other extended warranties (SIB 01 03 22 and SIB 01 07 22). BMW is refusing to cover my specific model year (I have sent letters requesting reimbursement and called multiple times). It created an explosion hazard in my garage. Had mechanic repair, I do not have part. Cost $2,000 for new tank that will probably develop same issue. There were no warning lamps.
Additional Notes:
Gas tank began leaking from top of blind flange, similar to other extended warranties (SIB 01 03 22 and SIB 01 07 22). BMW is refusing to cover my specific model year (I have sent letters requesting reimbursement and called multiple times). It created an explosion hazard in my garage. Had mechanic repair, I do not have part. Cost $2,000 for new tank that will probably develop same issue. There were no warning lamps.
Mfg Campaign: 11624760
Recall Date: Nov 12, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Corrective Action:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Additional Notes:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Mfg Campaign: 11607009
Recall Date: Aug 7, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Corrective Action:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Additional Notes:
My 2018 bmw 320 stalls and cuts off when I come to a stop. Very dangerous. It has cut off in the middle of the road. I have checked online to see if this is a common issue. Other bmw owners have reported this same issue. There has been a recall on other bmw models with this same issue from 2014-2018 for fuel system and fuel pump that may cause this issue. Letters were sent out I. January of 2022. My 2018 bmw 320si has not been included in this recall for some odd reason. When car shuts off a warning message appears on screen. One message states “transmission not in park.” Or “drivetrain malfunction”. This began to happen on November 2022. I have taken my vehicle to two dealers. One was an independent repair shop and the other was a bmw service center. Both reported issues with fuel pump that would cause this problem.
Mfg Campaign: 11607009
Recall Date: Aug 7, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical call system malfunctions. I’ve done extensive research and actually confirmed with Garret today at A&L BMW that there is a problem in the manufacturing of the shark fin. The gasket that BMW uses does not hole up and the sealant does not keep water from leaking into the fin. Every time it rains/snows or the vehicle is wet the system malfunctions. Currently it only has the ability to affect me if I were in a wreck and won’t notify emergency services. This has the ability to shut down all electrical functions in my car and has been a common issue in BMW dating back as far as 2015. I called them in April to have it looked at, but I didn’t understand the problem and it had ceased. But since the weather has now began to be more frequently wet, this problem has become more persistent. Now they won’t cover because the final warranty expired in December of 2023. This should be recalled because it is a manufacturing issue.
Corrective Action:
The electrical call system malfunctions. I’ve done extensive research and actually confirmed with Garret today at A&L BMW that there is a problem in the manufacturing of the shark fin. The gasket that BMW uses does not hole up and the sealant does not keep water from leaking into the fin. Every time it rains/snows or the vehicle is wet the system malfunctions. Currently it only has the ability to affect me if I were in a wreck and won’t notify emergency services. This has the ability to shut down all electrical functions in my car and has been a common issue in BMW dating back as far as 2015. I called them in April to have it looked at, but I didn’t understand the problem and it had ceased. But since the weather has now began to be more frequently wet, this problem has become more persistent. Now they won’t cover because the final warranty expired in December of 2023. This should be recalled because it is a manufacturing issue.
Additional Notes:
The electrical call system malfunctions. I’ve done extensive research and actually confirmed with Garret today at A&L BMW that there is a problem in the manufacturing of the shark fin. The gasket that BMW uses does not hole up and the sealant does not keep water from leaking into the fin. Every time it rains/snows or the vehicle is wet the system malfunctions. Currently it only has the ability to affect me if I were in a wreck and won’t notify emergency services. This has the ability to shut down all electrical functions in my car and has been a common issue in BMW dating back as far as 2015. I called them in April to have it looked at, but I didn’t understand the problem and it had ceased. But since the weather has now began to be more frequently wet, this problem has become more persistent. Now they won’t cover because the final warranty expired in December of 2023. This should be recalled because it is a manufacturing issue.
Mfg Campaign: 11566233
Recall Date: Jan 18, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Corrective Action:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Additional Notes:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Mfg Campaign: 11555355
Recall Date: Nov 15, 2023
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Corrective Action:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Additional Notes:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Mfg Campaign: 11555355
Recall Date: Nov 15, 2023
Bmw Of North America, Llc
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Potential Consequences:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Corrective Action:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Additional Notes:
I was driving to home, Nobody is traveling with me. Suddenly SRS System gave me a warning that "Restraint System Malfunction" .I went to the dealer he diagnosed and told that. Passenger Seat Occupancy sensor failure, that will prevent the deployment of Airbags. The vehicle mileage is less than 34k. They fixed and charged me for $1958.71.
Mfg Campaign: 11555355
Recall Date: Nov 15, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rattling noise we’ll driving and when going over 30 mph can lose control
Corrective Action:
Rattling noise we’ll driving and when going over 30 mph can lose control
Additional Notes:
Rattling noise we’ll driving and when going over 30 mph can lose control
Mfg Campaign: 11546214
Recall Date: Sep 24, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Rattling noise we’ll driving and when going over 30 mph can lose control
Corrective Action:
Rattling noise we’ll driving and when going over 30 mph can lose control
Additional Notes:
Rattling noise we’ll driving and when going over 30 mph can lose control
Mfg Campaign: 11546214
Recall Date: Sep 24, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Rattling noise we’ll driving and when going over 30 mph can lose control
Corrective Action:
Rattling noise we’ll driving and when going over 30 mph can lose control
Additional Notes:
Rattling noise we’ll driving and when going over 30 mph can lose control
Mfg Campaign: 11546214
Recall Date: Sep 24, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rattling noise when accelerating
Corrective Action:
Rattling noise when accelerating
Additional Notes:
Rattling noise when accelerating
Mfg Campaign: 11521872
Recall Date: May 13, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Rattling noise when accelerating
Corrective Action:
Rattling noise when accelerating
Additional Notes:
Rattling noise when accelerating
Mfg Campaign: 11521872
Recall Date: May 13, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rattling noise when accelerating
Corrective Action:
Rattling noise when accelerating
Additional Notes:
Rattling noise when accelerating
Mfg Campaign: 11521872
Recall Date: May 13, 2023
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 BMW 320I. The contact stated that while the vehicle was parked for a while, upon starting the vehicle, there was an abnormal fuel odor detected. The contact stated that the fuel tank ventilation warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the fuel tank ventilation and power management system. The vehicle was taken to the local dealer where it was diagnosed with a fuel system malfunction. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 47,000.
Corrective Action:
The contact owns a 2018 BMW 320I. The contact stated that while the vehicle was parked for a while, upon starting the vehicle, there was an abnormal fuel odor detected. The contact stated that the fuel tank ventilation warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the fuel tank ventilation and power management system. The vehicle was taken to the local dealer where it was diagnosed with a fuel system malfunction. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 47,000.
Additional Notes:
The contact owns a 2018 BMW 320I. The contact stated that while the vehicle was parked for a while, upon starting the vehicle, there was an abnormal fuel odor detected. The contact stated that the fuel tank ventilation warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the failure was due to the fuel tank ventilation and power management system. The vehicle was taken to the local dealer where it was diagnosed with a fuel system malfunction. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline. The approximate failure mileage was 47,000.
Mfg Campaign: 11511146
Recall Date: Mar 10, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Corrective Action:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Additional Notes:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Mfg Campaign: 11384147
Recall Date: Dec 18, 2020
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Corrective Action:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Additional Notes:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Mfg Campaign: 11384147
Recall Date: Dec 18, 2020
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Corrective Action:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Additional Notes:
VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.
Mfg Campaign: 11384147
Recall Date: Dec 18, 2020
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11377470
Recall Date: Dec 2, 2020
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