Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Consumer Complaints
26 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11676926
Recall Date: Jul 29, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11676926
Recall Date: Jul 29, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11669710
Recall Date: Jun 27, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11669710
Recall Date: Jun 27, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11650473
Recall Date: Mar 25, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owned a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer confirmed that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11650473
Recall Date: Mar 25, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646178
Recall Date: Mar 4, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646178
Recall Date: Mar 4, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11645581
Recall Date: Feb 28, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11645581
Recall Date: Feb 28, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11641994
Recall Date: Feb 11, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11641994
Recall Date: Feb 11, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11632741
Recall Date: Dec 27, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11632741
Recall Date: Dec 27, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW 228I. The contact stated that intermittently, while driving at undisclosed speeds and depressing the brake pedal, there was an abnormal odor of smoke. The braking lamp malfunction light was illuminated. The vehicle was taken to an independent mechanic who determined the failure was related to the engine, engine cooling, and electrical system. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Mfg Campaign: 11632741
Recall Date: Dec 27, 2024
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
In 2019, I purchased a pre-owned BMW 228i from BMW Northwest. Recently, it was discovered that an incorrect front-sized rim has been installed on the rear wheel of my car. This has resulted in having three front rims and only one rear rim on my vehicle. The car has exclusively inspected or received servicing only at BMW Northwest and BMW Seattle until the error was discovered at BMW San Diego. In response to this problem, I reached out to BMW North America to have the incorrect rim replaced. However, I was informed that they would not take responsibility for the replacement, even though they acknowledged that it is highly improbable for me to have an extra rim of the exact same model and mistakenly place it on the wrong wheel of my car. Unfortunately, they did not provide any specific reason for their decision. As I don't have access to BMW records before I purchased my car, I lack comprehensive information to pinpoint where the error occurred within BMW. However, I am genuinely concerned about the safety implications of having an incorrect-sized rim on one side of my car. Given the gravity of the situation, I am reaching out here, hoping for your intervention to resolve this matter promptly and ensure the safety of my vehicle. Thank you for your attention to this matter.
Corrective Action:
In 2019, I purchased a pre-owned BMW 228i from BMW Northwest. Recently, it was discovered that an incorrect front-sized rim has been installed on the rear wheel of my car. This has resulted in having three front rims and only one rear rim on my vehicle. The car has exclusively inspected or received servicing only at BMW Northwest and BMW Seattle until the error was discovered at BMW San Diego. In response to this problem, I reached out to BMW North America to have the incorrect rim replaced. However, I was informed that they would not take responsibility for the replacement, even though they acknowledged that it is highly improbable for me to have an extra rim of the exact same model and mistakenly place it on the wrong wheel of my car. Unfortunately, they did not provide any specific reason for their decision. As I don't have access to BMW records before I purchased my car, I lack comprehensive information to pinpoint where the error occurred within BMW. However, I am genuinely concerned about the safety implications of having an incorrect-sized rim on one side of my car. Given the gravity of the situation, I am reaching out here, hoping for your intervention to resolve this matter promptly and ensure the safety of my vehicle. Thank you for your attention to this matter.
Additional Notes:
In 2019, I purchased a pre-owned BMW 228i from BMW Northwest. Recently, it was discovered that an incorrect front-sized rim has been installed on the rear wheel of my car. This has resulted in having three front rims and only one rear rim on my vehicle. The car has exclusively inspected or received servicing only at BMW Northwest and BMW Seattle until the error was discovered at BMW San Diego. In response to this problem, I reached out to BMW North America to have the incorrect rim replaced. However, I was informed that they would not take responsibility for the replacement, even though they acknowledged that it is highly improbable for me to have an extra rim of the exact same model and mistakenly place it on the wrong wheel of my car. Unfortunately, they did not provide any specific reason for their decision. As I don't have access to BMW records before I purchased my car, I lack comprehensive information to pinpoint where the error occurred within BMW. However, I am genuinely concerned about the safety implications of having an incorrect-sized rim on one side of my car. Given the gravity of the situation, I am reaching out here, hoping for your intervention to resolve this matter promptly and ensure the safety of my vehicle. Thank you for your attention to this matter.
Mfg Campaign: 11535957
Recall Date: Aug 1, 2023
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
I recently needed to have my Steering Rack replaced since the internal control unit had a fault. There was no warning prior to the failure and the sudden fault resulted in complete loss of power steering. Luckily, I was driving at a slow speed and was close to my house. I'm concerned because I have read of several other BMW models having similar problems and someone driving at a higher rate of speed could cause a significant accident if they are unable to control the vehicle. My BMW has 50,000 miles on it and I do not drive it aggressively, so it is very alarming to have a steering rack fail at such low mileage. I have since had the part replaced, but want the NHTSA to be aware in case a larger issue is occurring.
Corrective Action:
I recently needed to have my Steering Rack replaced since the internal control unit had a fault. There was no warning prior to the failure and the sudden fault resulted in complete loss of power steering. Luckily, I was driving at a slow speed and was close to my house. I'm concerned because I have read of several other BMW models having similar problems and someone driving at a higher rate of speed could cause a significant accident if they are unable to control the vehicle. My BMW has 50,000 miles on it and I do not drive it aggressively, so it is very alarming to have a steering rack fail at such low mileage. I have since had the part replaced, but want the NHTSA to be aware in case a larger issue is occurring.
Additional Notes:
I recently needed to have my Steering Rack replaced since the internal control unit had a fault. There was no warning prior to the failure and the sudden fault resulted in complete loss of power steering. Luckily, I was driving at a slow speed and was close to my house. I'm concerned because I have read of several other BMW models having similar problems and someone driving at a higher rate of speed could cause a significant accident if they are unable to control the vehicle. My BMW has 50,000 miles on it and I do not drive it aggressively, so it is very alarming to have a steering rack fail at such low mileage. I have since had the part replaced, but want the NHTSA to be aware in case a larger issue is occurring.
Mfg Campaign: 11480526
Recall Date: Aug 22, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Corrective Action:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Additional Notes:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Mfg Campaign: 11399992
Recall Date: Mar 9, 2021
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Corrective Action:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Additional Notes:
VEHICLE GAVE WARNING OF "LEFT REAR TURN SIGNAL MALFUNCTION" AND "LEFT BRAKE LAMP MALFUNCTION". CHECKED LIGHTS AND THEY ARE VERY DIM AND NOT FUNCTIONING PROPERLY. REMOVED TAIL LIGHT ASSEMBLY AND THE GROUND WIRE TERMINAL IS PARTIALLY MELTED.
Mfg Campaign: 11399992
Recall Date: Mar 9, 2021
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY THAT ALERT CAME UP SAYING YOUR CAR IS NOT WORKING AT ITS FULL CAPACITY YOUR POWER TRAIN IS DEFECTIVE. THAT MAY NOT BE THE EXACT WORDING HOWEVER, VERY CLOSE TO IT. AFTER THE WARNING CAME ON, MY CAR SLOWED DOWN AS THOUGH IT DID NOT WANT TO DRIVE AND I HAD A VERY DIFFICULT TIME TO GET OVER ON THE FREEWAY.. IT WOULD NOT ACCELERATE. IT WAS VERY TERRIFYING. IT HAPPENED ON MORE THAN ONE OCCASION APPROXIMATELY THREE TIMES AND WHEN I TOOK IT TO THE SHOP THE DEALER SAID THIS WAS RELATED TO THE FUEL SYSTEM . I GOT IT FIXED APPROXIMATELY THREE WEEKS AGO AND AS OF YET IT HAS NOT HAPPENED AGAIN. I WILL CONTINUE TO WATCH IT BECAUSE THIS WOULD NOT HAPPEN EVERY TIME I DROVE THE CAR, IT HAPPENED SPORADICALLY.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY THAT ALERT CAME UP SAYING YOUR CAR IS NOT WORKING AT ITS FULL CAPACITY YOUR POWER TRAIN IS DEFECTIVE. THAT MAY NOT BE THE EXACT WORDING HOWEVER, VERY CLOSE TO IT. AFTER THE WARNING CAME ON, MY CAR SLOWED DOWN AS THOUGH IT DID NOT WANT TO DRIVE AND I HAD A VERY DIFFICULT TIME TO GET OVER ON THE FREEWAY.. IT WOULD NOT ACCELERATE. IT WAS VERY TERRIFYING. IT HAPPENED ON MORE THAN ONE OCCASION APPROXIMATELY THREE TIMES AND WHEN I TOOK IT TO THE SHOP THE DEALER SAID THIS WAS RELATED TO THE FUEL SYSTEM . I GOT IT FIXED APPROXIMATELY THREE WEEKS AGO AND AS OF YET IT HAS NOT HAPPENED AGAIN. I WILL CONTINUE TO WATCH IT BECAUSE THIS WOULD NOT HAPPEN EVERY TIME I DROVE THE CAR, IT HAPPENED SPORADICALLY.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY THAT ALERT CAME UP SAYING YOUR CAR IS NOT WORKING AT ITS FULL CAPACITY YOUR POWER TRAIN IS DEFECTIVE. THAT MAY NOT BE THE EXACT WORDING HOWEVER, VERY CLOSE TO IT. AFTER THE WARNING CAME ON, MY CAR SLOWED DOWN AS THOUGH IT DID NOT WANT TO DRIVE AND I HAD A VERY DIFFICULT TIME TO GET OVER ON THE FREEWAY.. IT WOULD NOT ACCELERATE. IT WAS VERY TERRIFYING. IT HAPPENED ON MORE THAN ONE OCCASION APPROXIMATELY THREE TIMES AND WHEN I TOOK IT TO THE SHOP THE DEALER SAID THIS WAS RELATED TO THE FUEL SYSTEM . I GOT IT FIXED APPROXIMATELY THREE WEEKS AGO AND AS OF YET IT HAS NOT HAPPENED AGAIN. I WILL CONTINUE TO WATCH IT BECAUSE THIS WOULD NOT HAPPEN EVERY TIME I DROVE THE CAR, IT HAPPENED SPORADICALLY.
Mfg Campaign: 11374097
Recall Date: Nov 11, 2020
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