Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 Audi TT Roadster, TT Coupe, S3 Sedan, R8 Coupe, A3 Sedan, A3 Etron, A3 Cabriolet, 2016 Golf Sportwagen, Golf R, Golf GTI, Golf A7, and E Golf vehicles. During air bag deployment, the front passenger air bag may explode or deploy improperly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69DY, 61C1
Recall Date: Jul 27, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2019 Audi TT Roadster Quattro and TT Coupe Quattro vehicles. In the event of a crash, the fuel tank may become damaged by the fuel tank heat shield bracket .
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BX
Recall Date: Feb 12, 2020
Consumer Complaints
4 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Corrective Action:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Additional Notes:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Mfg Campaign: 11350113
Recall Date: Aug 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Corrective Action:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Additional Notes:
THE TRIM ON BOTH SIDES OF THE FRONT SEATS IS LOOSE AND BROKEN, I AM CONCERNED THAT THE AIRBAG WON'T DEPLOY PROPERLY IF NOT ADDRESSED BY AUDI. THE DEALERSHIP WANTS $2700 TO FIX THIS ISSUE. I HAVE CONTACTED AUDI CUSTOMER CARE AND THEY HAVE ADVISED THAT IT IS CUSTOMER PAY DUE TO BEING OUTSIDE THE WARRANTY PERIOD.
Mfg Campaign: 11350113
Recall Date: Aug 18, 2020
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Corrective Action:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Additional Notes:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Mfg Campaign: 11307087
Recall Date: Feb 4, 2020
Volkswagen Group Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Corrective Action:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Additional Notes:
DRIVER SEAT: THE PLASTIC HOUSING ON BOTH SIDES OF THE DRIVER'S SEAT, NEAR THE HEADREST, HAVE POPPED OPEN AND PULLED AWAY FROM THE SEAT. THE IS THE AREA WHERE THE SIDE AIRBAGS ARE STORED AND DEPLOY FROM DURING A COLLISION. PASSENGER SEAT: THE PLASTIC HOUSING HAS POPPED/PULLED AWAY ON THE PASSENGER SEAT, NEAR THE HEADREST. THIS IS WHERE THE SIDE AIRBAGS ARE STORED. VEHICLE HAS BEEN STATIONARY. OCCURS WITH TEMPERATURE CHANGES OR WORSENS WHEN PASSENGER/DRIVER IN RESPECTIVE SEAT.
Mfg Campaign: 11307087
Recall Date: Feb 4, 2020
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