Complaints & Recalls
Official Safety Recalls - Important!
53 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91CR
Recall Date: Oct 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8 vehicles. A missing sealing pin may allow moisture to enter the engine control module connector, possibly causing a control module malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97EV
Recall Date: Feb 24, 2021
Consumer Complaints
3 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Corrective Action:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Additional Notes:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Mfg Campaign: 11499620
Recall Date: Dec 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Corrective Action:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Additional Notes:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Mfg Campaign: 11499620
Recall Date: Dec 31, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Corrective Action:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Additional Notes:
When started up on 11/17/22, multiple warning lights came on in rapid sequence advising of an electrical system & battery malfunction. Warning was to not drive the vehicle and contact service. I shut off the vehicle and re-started it. The same warnings were displayed. I was about 0.8 mile from the dealer so I attempted to drive it to their location. On the way, the warnings continued to show. After about 0.6 miles, the transmission fully disengaged from the engine. I coasted to the side of the street, shut off the vehicle, re-started it (same warnings showed) but the transmission was reset and worked. I drove to the dealership where my Audi mechanic knew exactly what the issue is--there is a huge problem with a Continental-supplied 48V belt starter/generator that needs to be replaced. However, none are available and won't be available until sometime in Q1 2023 or later. The replacement part is backordered with every Audi dealership experiencing this issue with multiple models in the MY's of 2018 through 2023. Had this issue occurred on an Interstate highway (complete loss of transmission), I could have been rear-ended by a vehicle following me. In a multi-lane situation, coasting to the either side of the highway may not have been possible....again, creating a very hazardous situation for me and other vehicles. I tried to attach the Audi Technical Service Bulletin showing the extent of the issue within Audi's model range and model years but it would not upload to your site. The TSB is 27 22 45 2058831/5 September 27, 2022. This is issue is leaving thousands of Audi vehicles unsafe and un-driveable. I urge you to act immediately to force Audi to recall these vehicles.
Mfg Campaign: 11499620
Recall Date: Dec 31, 2022
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