Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21H7
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51G6
Recall Date: Jul 7, 2020
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A8 and S8 vehicles. The fuel supply line for the high pressure fuel pump may become porous and leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20BM
Recall Date: Jan 28, 2019
Consumer Complaints
7 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282013
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STEERING: SYSTEM FAULT YOU CAN CONTINUE DRIVING. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282013
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: SPORT DIFFERENTIAL: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: SPORT DIFFERENTIAL: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: SPORT DIFFERENTIAL: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282014
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: AIR SUSPENSION: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: AIR SUSPENSION: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: AIR SUSPENSION: SYSTEM FAULT. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282016
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STABILIZATION CONTROL (ESC): FAULT! SEE OWNER'S MANUAL. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STABILIZATION CONTROL (ESC): FAULT! SEE OWNER'S MANUAL. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: STABILIZATION CONTROL (ESC): FAULT! SEE OWNER'S MANUAL. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282017
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: HILL-START ASSIST: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: HILL-START ASSIST: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: HILL-START ASSIST: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282021
Recall Date: Nov 24, 2019
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: ACC AND AUDI BRAKING GUARD: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Corrective Action:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: ACC AND AUDI BRAKING GUARD: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Additional Notes:
I STARTED THE CAR LAST FRIDAY, 11/15/2019 AND GOT A BUNCH OF SYSTEM ERRORS POPPING UP ONE RIGHT AFTER THE OTHER. I DROVE THE CAR TO GET TO A SAFE PARKING SPOT AND NOTICED THE STEERING WHEEL TOTALLY OFF CENTER ABOUT 70 DEGREES COUNTER CLOCKWISE. I AM NOT SURE IF THE TWO (ACCIDENT/CALIBRATION AND THE FAULTS) CONNECTED OR IF THIS IS JUST A COINCIDENCE. I DID NOT TAKE ANY NOTES OF THE FAULTS AT THAT TIME BECAUSE I DIDN'T HAVE MY PHONE OR ANYTHING TO WRITE WITH. NOW, TODAY, I STARTED TO DRIVE HOME FROM WORK AND WAS DOING ABOUT 60 MPH AND THE SAME THING HAPPENED. IT WAS SCARY AS HELL HAVING THE STEERING WHEEL GO COMPLETELY OFF CENTER AND HAVE THE SUSPENSION HARD AS A ROCK. HOWEVER, THIS TIME I DID DRIVE TO A SAFE PLACE AND VIDEO TAPED THE FAULTS. THE ACTUAL FAULT IS: ACC AND AUDI BRAKING GUARD: UNAVAILABLE. THIS HAS HAPPENED ON 11/15/2019, 11/18/2019, AND 11/23/2019. FIRST INCIDENT HAPPENED SOON AFTER I STARTED THE CAR. THE SECOND HAPPENED WHILE I WAS ON THE PARKWAY TRAVELING 60 MPH. THE THIRD HAPPENED RIGHT OFF THE HIGHWAY TRAVELING ABOUT 25 MPH.
Mfg Campaign: 11282022
Recall Date: Nov 24, 2019
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