AUDI S5 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
5
Recalls

Complaints & Recalls

2 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V806000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Oct 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 91Ei
Notice Date: Jun 6, 2023
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V825000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Oct 20, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 91CR
Notice Date: Nov 9, 2021
Recall Date: Oct 20, 2021

Consumer Complaints

2 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11655629 Other
Apr 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11655629
Notice Date: Apr 19, 2025
Recall Date: Apr 19, 2025
Volkswagen Group Of America, Inc.
Campaign: 11655629 Other
Apr 19, 2025
Defect Description:

ENGINE

Potential Consequences:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The car stalled while driving on [XXX] while approaching Express EZpass toll on [XXX]. The car stayed in the middle of the fast lane until the tow truck driver came and started the car. I cannot recall the yellow message on the dashboard that appeared as soon as the engine stopped. A yellow triangle with exclamation point and a car with exclamation point appeared on the dashboard. We called 911 and then AAA. AAA on the phone instructed us to turn on and off the engine several times. The engine did not start until the tow truck driver came, opened the door and replaced me in the driver’s seat. He stepped on the brakes and pushed the start button as I did several times before but this time the car started as if nothing happened. We drove the car home. The Audi service checked the car on their first available appointment date, 4/14/25. Their report stated “scanned vehicle and found faults starter performance performed test plan and starter is working in good condition, inspected battery terminal and found then not tight enough, performed cleaning of both battery terminal and reinstalling them and after service was performed now vehicle is working as it designed to” The car had its 40K maintenance service on 9/4/2024. Mileage then was 32,869. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11655629
Notice Date: Apr 19, 2025
Recall Date: Apr 19, 2025

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