AUDI S5 2020

Complete listing of complaints and recalls for this vehicle

47
Complaints
9
Recalls

Complaints & Recalls

47 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V034000 SAFETY RECALL
31.1K Vehicles Affected
Recall Date: Jan 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Potential Risk:
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L5
Notice Date: Mar 3, 2022
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V874000 SAFETY RECALL
208.3K Vehicles Affected
Recall Date: Nov 10, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

Potential Risk:
A disabled passenger air bag increases the risk of injury in the event of a crash.
FREE Recall Solution:
Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 74E3
Notice Date: Jan 7, 2022
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V295000 SAFETY RECALL
41K Vehicles Affected
Recall Date: Apr 26, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Potential Risk:
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L1
Notice Date: Jun 4, 2021
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V737000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: Nov 25, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.

Potential Risk:
Without the scuff protection, the wires may become damaged during a rear crash, disabling the doors from being opened from the outside, causing a loss of hazard lights, and increasing the risk of injury.
FREE Recall Solution:
Audi will notify owners, and dealers will apply scuff protection, free of charge. The recall began January 21, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 97EU.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 97EU
Notice Date: Jan 21, 2021
Recall Date: Nov 25, 2020

Consumer Complaints

47 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11677363 Other
Jul 30, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Corrective Action:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Additional Notes:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Manufacturer: AUDI
Mfg Campaign: 11677363
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11677363 Other
Jul 30, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Corrective Action:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Additional Notes:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Manufacturer: AUDI
Mfg Campaign: 11677363
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11677363 Other
Jul 30, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Corrective Action:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Additional Notes:

THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.

Manufacturer: AUDI
Mfg Campaign: 11677363
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676791 Other
Jul 28, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Corrective Action:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Additional Notes:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Manufacturer: AUDI
Mfg Campaign: 11676791
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676791 Other
Jul 28, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Corrective Action:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Additional Notes:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Manufacturer: AUDI
Mfg Campaign: 11676791
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676791 Other
Jul 28, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Corrective Action:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Additional Notes:

I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.

Manufacturer: AUDI
Mfg Campaign: 11676791
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676410 Other
Jul 26, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020 Audi's.

Corrective Action:

Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020 Audi's.

Additional Notes:

Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020 Audi's.

Manufacturer: AUDI
Mfg Campaign: 11676410
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676426 Other
Jul 26, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Corrective Action:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Additional Notes:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Manufacturer: AUDI
Mfg Campaign: 11676426
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676426 Other
Jul 26, 2025
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Corrective Action:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Additional Notes:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Manufacturer: AUDI
Mfg Campaign: 11676426
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676426 Other
Jul 26, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Corrective Action:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Additional Notes:

Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.

Manufacturer: AUDI
Mfg Campaign: 11676426
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676293 Other
Jul 25, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Corrective Action:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Additional Notes:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Manufacturer: AUDI
Mfg Campaign: 11676293
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676293 Other
Jul 25, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Corrective Action:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Additional Notes:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Manufacturer: AUDI
Mfg Campaign: 11676293
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676293 Other
Jul 25, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Corrective Action:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Additional Notes:

MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.

Manufacturer: AUDI
Mfg Campaign: 11676293
Notice Date: Jul 25, 2025
Recall Date: Jul 25, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676067 Other
Jul 24, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Corrective Action:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Additional Notes:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Manufacturer: AUDI
Mfg Campaign: 11676067
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Campaign: 11676067 Other
Jul 24, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Corrective Action:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Additional Notes:

Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.

Manufacturer: AUDI
Mfg Campaign: 11676067
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Campaign: 11675499 Other
Jul 22, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11675499
Notice Date: Jul 22, 2025
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Campaign: 11675499 Other
Jul 22, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11675499
Notice Date: Jul 22, 2025
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Campaign: 11675499 Other
Jul 22, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11675499
Notice Date: Jul 22, 2025
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Campaign: 11674760 Other
Jul 19, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Corrective Action:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Additional Notes:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Manufacturer: AUDI
Mfg Campaign: 11674760
Notice Date: Jul 19, 2025
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Campaign: 11674760 Other
Jul 19, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Corrective Action:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Additional Notes:

Main computer, multi media interface, MMI constantly shuts off and disconnects from system. This renders all backup cameras, traffic sensors and impact avoidance sensors inoperative. It also stops speedometer

Manufacturer: AUDI
Mfg Campaign: 11674760
Notice Date: Jul 19, 2025
Recall Date: Jul 19, 2025

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