AUDI S5 2019

Complete listing of complaints and recalls for this vehicle

3
Complaints
8
Recalls

Complaints & Recalls

3 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V034000 SAFETY RECALL
31.1K Vehicles Affected
Recall Date: Jan 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.

Potential Risk:
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L5
Notice Date: Mar 3, 2022
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V874000 SAFETY RECALL
208.3K Vehicles Affected
Recall Date: Nov 10, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.

Potential Risk:
A disabled passenger air bag increases the risk of injury in the event of a crash.
FREE Recall Solution:
Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 74E3
Notice Date: Jan 7, 2022
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V295000 SAFETY RECALL
41K Vehicles Affected
Recall Date: Apr 26, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.

Potential Risk:
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 42L1
Notice Date: Jun 4, 2021
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V114000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Feb 20, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Potential Risk:
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
FREE Recall Solution:
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 40O4/40O6
Notice Date: Mar 18, 2019
Recall Date: Feb 20, 2019

Consumer Complaints

3 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11638456 Other
Jan 25, 2025
Defect Description:

ENGINE

Potential Consequences:

Water pump failure due to coolant migration.

Corrective Action:

Water pump failure due to coolant migration.

Additional Notes:

Water pump failure due to coolant migration.

Manufacturer: AUDI
Mfg Campaign: 11638456
Notice Date: Jan 25, 2025
Recall Date: Jan 25, 2025
Volkswagen Group Of America, Inc.
Campaign: 11621297 Other
Oct 22, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Our gas tank fuel level sensor is faulty so we can no longer tell how much gas is in our car. The check engine and fuel light are permanently on. This fuel sensor malfunction caused me to run out of gas in the middle of the road. The only way to fix it is to replace the entire gas tank at great expense. We were quoted $3500-$4000. We only have 44K miles on the vehicle.

Corrective Action:

Our gas tank fuel level sensor is faulty so we can no longer tell how much gas is in our car. The check engine and fuel light are permanently on. This fuel sensor malfunction caused me to run out of gas in the middle of the road. The only way to fix it is to replace the entire gas tank at great expense. We were quoted $3500-$4000. We only have 44K miles on the vehicle.

Additional Notes:

Our gas tank fuel level sensor is faulty so we can no longer tell how much gas is in our car. The check engine and fuel light are permanently on. This fuel sensor malfunction caused me to run out of gas in the middle of the road. The only way to fix it is to replace the entire gas tank at great expense. We were quoted $3500-$4000. We only have 44K miles on the vehicle.

Manufacturer: AUDI
Mfg Campaign: 11621297
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11404550 Other
Mar 23, 2021
Defect Description:

WHEELS

Potential Consequences:

THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DID NOT FUNCTION AS REQUIRED, AND PRESSURE WAS DANGEROUSLY LOW WHICH SIGNIFICANTLY DAMAGED THE TIRES OVER A VERY SHORT PERIOD OF TIME (2-6 WEEKS). I AM CONCERNED GOING FORWARD IF THE TPMS UTILIZED ON THE S5 DOES NOT FUNCTION AS SHOULD BE EXPECTED PER FEDERAL REGULATIONS. PER 49 CFR 571.138 WHEN PRESSURE OF 1 TIRE UP TO 4 TIRES IS < 25% BELOW COLD INFLATION PRESSURE, A LOW PRESSURE WARNING SHOULD ILLUMINATE AND REMAIN ILLUMINATED. THE TPMS SHOULD HAVE PROVIDED AN ALERT WHEN ONE OR MORE OF MY TIRES WAS AROUND 30 PSI, YET ALL GOT TO UNDER 24 PSI WITH NO WARNING. THE AUDI SERVICE ADVISOR EXPLAINED THAT THE TPMS UTILIZED ON THE S5 IS AN INDIRECT SYSTEM THAT DETECTS CHANGE IN SPEED/CIRCUMFERENCE FOR AN INDIVIDUAL TIRE THAT WOULD INDICATE LOWER PRESSURE, AND IT WILL NOT ALERT IF PRESSURE IN ALL 4 TIRES DECREASES SIMULTANEOUSLY. THIS IS A KNOWN ISSUE, YET AUDI INSISTS THERE IS NO PROBLEM WITH THE SYSTEM FUNCTIONING LIKE THIS. THE OEM TIRES ON THIS VEHICLE ARE VERY LOW PROFILE AND LARGE DECREASE IN PRESSURE IS NOT OBVIOUS FROM VISUAL INSPECTION. SIGNIFICANT PRESSURE REDUCTION OCCURRED MORE RAPIDLY WITH THIS VEHICLE THAN ANY SIMILAR VEHICLES I HAVE OWNED, SO A TPMS THAT CANNOT BE RELIED UPON IS A MAJOR SAFETY CONCERN.

Corrective Action:

THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DID NOT FUNCTION AS REQUIRED, AND PRESSURE WAS DANGEROUSLY LOW WHICH SIGNIFICANTLY DAMAGED THE TIRES OVER A VERY SHORT PERIOD OF TIME (2-6 WEEKS). I AM CONCERNED GOING FORWARD IF THE TPMS UTILIZED ON THE S5 DOES NOT FUNCTION AS SHOULD BE EXPECTED PER FEDERAL REGULATIONS. PER 49 CFR 571.138 WHEN PRESSURE OF 1 TIRE UP TO 4 TIRES IS < 25% BELOW COLD INFLATION PRESSURE, A LOW PRESSURE WARNING SHOULD ILLUMINATE AND REMAIN ILLUMINATED. THE TPMS SHOULD HAVE PROVIDED AN ALERT WHEN ONE OR MORE OF MY TIRES WAS AROUND 30 PSI, YET ALL GOT TO UNDER 24 PSI WITH NO WARNING. THE AUDI SERVICE ADVISOR EXPLAINED THAT THE TPMS UTILIZED ON THE S5 IS AN INDIRECT SYSTEM THAT DETECTS CHANGE IN SPEED/CIRCUMFERENCE FOR AN INDIVIDUAL TIRE THAT WOULD INDICATE LOWER PRESSURE, AND IT WILL NOT ALERT IF PRESSURE IN ALL 4 TIRES DECREASES SIMULTANEOUSLY. THIS IS A KNOWN ISSUE, YET AUDI INSISTS THERE IS NO PROBLEM WITH THE SYSTEM FUNCTIONING LIKE THIS. THE OEM TIRES ON THIS VEHICLE ARE VERY LOW PROFILE AND LARGE DECREASE IN PRESSURE IS NOT OBVIOUS FROM VISUAL INSPECTION. SIGNIFICANT PRESSURE REDUCTION OCCURRED MORE RAPIDLY WITH THIS VEHICLE THAN ANY SIMILAR VEHICLES I HAVE OWNED, SO A TPMS THAT CANNOT BE RELIED UPON IS A MAJOR SAFETY CONCERN.

Additional Notes:

THE TIRE PRESSURE MONITORING SYSTEM (TPMS) DID NOT FUNCTION AS REQUIRED, AND PRESSURE WAS DANGEROUSLY LOW WHICH SIGNIFICANTLY DAMAGED THE TIRES OVER A VERY SHORT PERIOD OF TIME (2-6 WEEKS). I AM CONCERNED GOING FORWARD IF THE TPMS UTILIZED ON THE S5 DOES NOT FUNCTION AS SHOULD BE EXPECTED PER FEDERAL REGULATIONS. PER 49 CFR 571.138 WHEN PRESSURE OF 1 TIRE UP TO 4 TIRES IS < 25% BELOW COLD INFLATION PRESSURE, A LOW PRESSURE WARNING SHOULD ILLUMINATE AND REMAIN ILLUMINATED. THE TPMS SHOULD HAVE PROVIDED AN ALERT WHEN ONE OR MORE OF MY TIRES WAS AROUND 30 PSI, YET ALL GOT TO UNDER 24 PSI WITH NO WARNING. THE AUDI SERVICE ADVISOR EXPLAINED THAT THE TPMS UTILIZED ON THE S5 IS AN INDIRECT SYSTEM THAT DETECTS CHANGE IN SPEED/CIRCUMFERENCE FOR AN INDIVIDUAL TIRE THAT WOULD INDICATE LOWER PRESSURE, AND IT WILL NOT ALERT IF PRESSURE IN ALL 4 TIRES DECREASES SIMULTANEOUSLY. THIS IS A KNOWN ISSUE, YET AUDI INSISTS THERE IS NO PROBLEM WITH THE SYSTEM FUNCTIONING LIKE THIS. THE OEM TIRES ON THIS VEHICLE ARE VERY LOW PROFILE AND LARGE DECREASE IN PRESSURE IS NOT OBVIOUS FROM VISUAL INSPECTION. SIGNIFICANT PRESSURE REDUCTION OCCURRED MORE RAPIDLY WITH THIS VEHICLE THAN ANY SIMILAR VEHICLES I HAVE OWNED, SO A TPMS THAT CANNOT BE RELIED UPON IS A MAJOR SAFETY CONCERN.

Manufacturer: AUDI
Mfg Campaign: 11404550
Notice Date: Mar 23, 2021
Recall Date: Mar 23, 2021

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