Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Consumer Complaints
3 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I don't know because dealer will not allow me to inspect engine or send me a response to what caused failure. Seems by the sounds coming from the top end of the motor most likely cause is that rocker arm (or possibly a valve train)component failed, noise coming from top end. Of course the failure was just after the 50k warranty by about 17 k miles. So roughly 66-67 k miles. The original estimate was a new long block at approx. 31k cost to me. Eventually after complaining significantly it was settled at 14k plus tax.
Corrective Action:
I don't know because dealer will not allow me to inspect engine or send me a response to what caused failure. Seems by the sounds coming from the top end of the motor most likely cause is that rocker arm (or possibly a valve train)component failed, noise coming from top end. Of course the failure was just after the 50k warranty by about 17 k miles. So roughly 66-67 k miles. The original estimate was a new long block at approx. 31k cost to me. Eventually after complaining significantly it was settled at 14k plus tax.
Additional Notes:
I don't know because dealer will not allow me to inspect engine or send me a response to what caused failure. Seems by the sounds coming from the top end of the motor most likely cause is that rocker arm (or possibly a valve train)component failed, noise coming from top end. Of course the failure was just after the 50k warranty by about 17 k miles. So roughly 66-67 k miles. The original estimate was a new long block at approx. 31k cost to me. Eventually after complaining significantly it was settled at 14k plus tax.
Mfg Campaign: 11646713
Recall Date: Mar 6, 2025
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Corrective Action:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Additional Notes:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Mfg Campaign: 11415106
Recall Date: May 4, 2021
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Corrective Action:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Additional Notes:
TL* THE CONTACT OWNS A 2019 AUDI S4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKES LOCKED UP. THE ABS WARNING LIGHT WAS ILLUMINATED. THE AUDI PRE-SENSE MESSAGE WAS ALSO DISPLAYED. THE VEHICLE WAS TAKEN TO FLETCHER JONES AUDI (1523 W. NORTH AVE, CHICAGO, IL 60642, (312) 628-4300) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,800.
Mfg Campaign: 11415106
Recall Date: May 4, 2021
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