Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90N7
Recall Date: Mar 29, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DR
Recall Date: Jul 20, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 69BV
Recall Date: Feb 17, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70H8
Recall Date: Oct 27, 2020
Consumer Complaints
24 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.
Corrective Action:
I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.
Additional Notes:
I’m having to replace my REPLACE WATER PUMP AND VACUUM LINES WITH RESERVOIR at 41k miles or it risk overheating the engine. It is a significant repair at a premature time. After researching, it has been reported there are historical issues with this and faulty parts.
Mfg Campaign: 11670473
Recall Date: Jul 1, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I urgently request a NHTSA investigation into systemic coolant leaks, a dangerous safety defect in Audi vehicles with the 3.0L turbocharged V6 (EA839) engine. Affected models include the Q7 (my 2020 Q7 55 TFSI, VIN: [XXX] ), S4, S5, SQ5, A6/A7, Q8. These defects risk engine damage, sudden power loss, and catastrophic engine failure, endangering all road users. Many owners report premature failures of cooling components (water pump, thermostat, PCV system). Failures often occur post-warranty, costing owners over $3,000 for repairs. Online forums (AudiWorld, Audizine, Reddit) document these widespread defects. The class action [XXX] et al. v. Volkswagen Group of America, Inc. alleges water pump defects in EA839-equipped Audis (incl. Q7 up to 2022). Critical Safety Concerns: The primary safety risk from these coolant leaks involves: Coolant Ingestion: Coolant enters vacuum lines, mixes with oil (faulty PCV), or enters intake (failing intercoolers). Engine Malfunction: Ingestion causes misfires, drivability issues, and sudden power loss during operation. Catastrophic Engine Failure: Severe coolant ingestion can cause catastrophic engine failure, risking loss of control and collisions if the engine seizes/fails at speed. Sudden engine malfunction/failure while driving due to this systemic defect warrants immediate NHTSA investigation. Audi of America is aware. My contact (Mike, Ext. 43252) confirmed Audi is not addressing this widespread failure. Audi's inaction necessitates NHTSA intervention for consumer and road safety. Affected owners urge NHTSA to: Initiate a formal investigation into systemic coolant leak issues and component failures in EA839-equipped Audi vehicles. Assess the safety risks, including potential engine failure and loss of vehicle control. If warranted, issue a safety recall for affected vehicles to prevent accidents and injuries. Public safety is paramount. Evidence indicates a defect compromising vehicle safety and reliability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Corrective Action:
I urgently request a NHTSA investigation into systemic coolant leaks, a dangerous safety defect in Audi vehicles with the 3.0L turbocharged V6 (EA839) engine. Affected models include the Q7 (my 2020 Q7 55 TFSI, VIN: [XXX] ), S4, S5, SQ5, A6/A7, Q8. These defects risk engine damage, sudden power loss, and catastrophic engine failure, endangering all road users. Many owners report premature failures of cooling components (water pump, thermostat, PCV system). Failures often occur post-warranty, costing owners over $3,000 for repairs. Online forums (AudiWorld, Audizine, Reddit) document these widespread defects. The class action [XXX] et al. v. Volkswagen Group of America, Inc. alleges water pump defects in EA839-equipped Audis (incl. Q7 up to 2022). Critical Safety Concerns: The primary safety risk from these coolant leaks involves: Coolant Ingestion: Coolant enters vacuum lines, mixes with oil (faulty PCV), or enters intake (failing intercoolers). Engine Malfunction: Ingestion causes misfires, drivability issues, and sudden power loss during operation. Catastrophic Engine Failure: Severe coolant ingestion can cause catastrophic engine failure, risking loss of control and collisions if the engine seizes/fails at speed. Sudden engine malfunction/failure while driving due to this systemic defect warrants immediate NHTSA investigation. Audi of America is aware. My contact (Mike, Ext. 43252) confirmed Audi is not addressing this widespread failure. Audi's inaction necessitates NHTSA intervention for consumer and road safety. Affected owners urge NHTSA to: Initiate a formal investigation into systemic coolant leak issues and component failures in EA839-equipped Audi vehicles. Assess the safety risks, including potential engine failure and loss of vehicle control. If warranted, issue a safety recall for affected vehicles to prevent accidents and injuries. Public safety is paramount. Evidence indicates a defect compromising vehicle safety and reliability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Additional Notes:
I urgently request a NHTSA investigation into systemic coolant leaks, a dangerous safety defect in Audi vehicles with the 3.0L turbocharged V6 (EA839) engine. Affected models include the Q7 (my 2020 Q7 55 TFSI, VIN: [XXX] ), S4, S5, SQ5, A6/A7, Q8. These defects risk engine damage, sudden power loss, and catastrophic engine failure, endangering all road users. Many owners report premature failures of cooling components (water pump, thermostat, PCV system). Failures often occur post-warranty, costing owners over $3,000 for repairs. Online forums (AudiWorld, Audizine, Reddit) document these widespread defects. The class action [XXX] et al. v. Volkswagen Group of America, Inc. alleges water pump defects in EA839-equipped Audis (incl. Q7 up to 2022). Critical Safety Concerns: The primary safety risk from these coolant leaks involves: Coolant Ingestion: Coolant enters vacuum lines, mixes with oil (faulty PCV), or enters intake (failing intercoolers). Engine Malfunction: Ingestion causes misfires, drivability issues, and sudden power loss during operation. Catastrophic Engine Failure: Severe coolant ingestion can cause catastrophic engine failure, risking loss of control and collisions if the engine seizes/fails at speed. Sudden engine malfunction/failure while driving due to this systemic defect warrants immediate NHTSA investigation. Audi of America is aware. My contact (Mike, Ext. 43252) confirmed Audi is not addressing this widespread failure. Audi's inaction necessitates NHTSA intervention for consumer and road safety. Affected owners urge NHTSA to: Initiate a formal investigation into systemic coolant leak issues and component failures in EA839-equipped Audi vehicles. Assess the safety risks, including potential engine failure and loss of vehicle control. If warranted, issue a safety recall for affected vehicles to prevent accidents and injuries. Public safety is paramount. Evidence indicates a defect compromising vehicle safety and reliability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Mfg Campaign: 11662153
Recall Date: May 20, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Corrective Action:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Additional Notes:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Mfg Campaign: 11652576
Recall Date: Apr 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Corrective Action:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Additional Notes:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Mfg Campaign: 11652576
Recall Date: Apr 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Corrective Action:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Additional Notes:
In July 2023, my 2020 Audi Q7 experienced a complete electrical failure at highway speeds due to a Belt Starter Generator (BSG) malfunction. Audi replaced the BSG with the same faulty part. Months later, I noticed increased oil consumption and loud engine noise. Despite multiple service visits and reporting these issues, Audi failed to properly diagnose the problem. In January 2025, despite a clear check engine light indicating a problem, Audi dismissed my concerns. Just weeks later, in February 2025, the engine catastrophically failed due to undiagnosed internal damage. Audi repeatedly ignored diagnostic warnings and failed to address my complaints, putting my safety at risk. Audi consistently dismissed my concerns, attributing engine noise and oil consumption to normal wear. The failures posed safety risks, including sudden loss of power while driving. Despite documented defects, Audi refused to take responsibility or perform proper diagnostics, resulting in continued safety hazards. I am formally requesting NHTSA to investigate the widespread issues affecting the 2020 Audi Q7, including the BSG system and excessive oil consumption leading to engine failure.” Additional Details: •Component/System Failure: The 48V Belt Starter Generator (BSG) and the engine failed. The vehicle is available for inspection upon request. •Safety Risks: The electrical failure at highway speeds caused a sudden loss of power. The engine failure posed a risk of the vehicle shutting down unexpectedly while driving. •Problem Confirmation: The Audi dealership confirmed the engine failure and acknowledged the presence of metal shavings in the oil, indicating severe internal damage. •Inspections: The vehicle has been inspected by the Audi dealership, and Audi representatives acknowledged the issue. •Warning Signs: The check engine light illuminated in January 2025. Additional symptoms included loud engine noise (‘tractor-like’) and increased oil consumption, which Audi dismissed.
Mfg Campaign: 11652576
Recall Date: Apr 3, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in Bellingham, WA. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.
Corrective Action:
Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in Bellingham, WA. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.
Additional Notes:
Panoramic sunroof imploded while traveling at freeway speeds (70mph) during normal conditions (no rain, hail, snow, etc. and 60* temp) causing a large amount of glass to be blown into the cab of vehicle, striking the driver and passenger. With this loud implosion and visibility obstructed by flying glass debris it put the driver in a unsafe environment. This also put the passenger and other drivers on the road at a huge risk of an accident. Throughout the automotive industry, this has been a known issue over the past several years and even at the local Audi dealership in Bellingham, WA. After conversation with dealership there was no known contributing factors to the implosion and was suspected to be a manufacturing defect.
Mfg Campaign: 11622755
Recall Date: Oct 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.
Corrective Action:
Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.
Additional Notes:
Central control module failure. Item is under recall for various Q5 models. Q7 is essentially the same car with same water intrusion problem. Why isn’t it included in recall. Very dangerous stall.
Mfg Campaign: 11616150
Recall Date: Sep 24, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication module may not be able to contact emergency services. Audi America dealerships require payment and charge consumers $276 for drivers to update the MMI system To correct the software “bug.” Due to the fact that it is a Software issue, which requires updating by the dealership, Extended warranties do not cover fees associated.
Corrective Action:
The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication module may not be able to contact emergency services. Audi America dealerships require payment and charge consumers $276 for drivers to update the MMI system To correct the software “bug.” Due to the fact that it is a Software issue, which requires updating by the dealership, Extended warranties do not cover fees associated.
Additional Notes:
The Audi 2020 q7 experiences an SOS Emergency contact communication failure when it goes of cell service range and in certain circumstances, it does not reset itself Or allow reconnection to the communication module after it goes back in range within cell service. This is a know issue, similar to Audi service Bulletin 90T2 in which the NHTSA issued a recall (The Q7 model is not covered under That recall, but several other models within the same year are covered). As a result of this software bug, in certain circumstances, it the communication module may not be able to contact emergency services. Audi America dealerships require payment and charge consumers $276 for drivers to update the MMI system To correct the software “bug.” Due to the fact that it is a Software issue, which requires updating by the dealership, Extended warranties do not cover fees associated.
Mfg Campaign: 11611838
Recall Date: Aug 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Turbo charger failure at approximately 30,000 miles
Corrective Action:
Turbo charger failure at approximately 30,000 miles
Additional Notes:
Turbo charger failure at approximately 30,000 miles
Mfg Campaign: 11609572
Recall Date: Aug 19, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Often gets warning about Parking Brake malfunction. Dealership already checked once and could not find the problem. Warning comes on speedometer as follows: "Parking brake: malfunction! Please contact Service."
Corrective Action:
Often gets warning about Parking Brake malfunction. Dealership already checked once and could not find the problem. Warning comes on speedometer as follows: "Parking brake: malfunction! Please contact Service."
Additional Notes:
Often gets warning about Parking Brake malfunction. Dealership already checked once and could not find the problem. Warning comes on speedometer as follows: "Parking brake: malfunction! Please contact Service."
Mfg Campaign: 11600536
Recall Date: Jul 9, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to get the vehicle back on. This seems to be a known issue with Audi and they have notified the dealerships about it but have not issued a recall. Please expedite this as a recall. There could not have been a more dangerous situation for me and my children.
Corrective Action:
while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to get the vehicle back on. This seems to be a known issue with Audi and they have notified the dealerships about it but have not issued a recall. Please expedite this as a recall. There could not have been a more dangerous situation for me and my children.
Additional Notes:
while driving the vehicle, I received a warning that there was an electrical system failure. Then the entire care shut off in the middle of the highway. There was no way to get the vehicle into neutral to push it to a safer location out of traffic. I was in the vehicle with my two children. This left us stranded in the middle of the highway with a significant amount of traffic. There was no way to get the vehicle back on. This seems to be a known issue with Audi and they have notified the dealerships about it but have not issued a recall. Please expedite this as a recall. There could not have been a more dangerous situation for me and my children.
Mfg Campaign: 11592205
Recall Date: Jun 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Potential Consequences:
The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The failure mileage was 70,000.
Mfg Campaign: 11584456
Recall Date: Apr 22, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed – the car had zero power. No acceleration, brakes, steering, SOS, hazards / turn signals, brake lights, airbags, door locks, etc. My wife and child sat there in a steel box traveling at a high rate of speed while obstacles navigated around them; had they been hit, the air bags would not have deployed. This car nearly cost me my family. Audi replaced the alternator and the battery, and denied my buy-back claim because the incident hasn’t happened multiple times, and therefore doesn’t qualify for the lemon law. We continue to experience problems with the car – most recently: acceleration hesitation and recent warning lights saying 1. camera sensor failure (only to have them start working again), 2. tire pressure warnings (despite all the tire pressures being normal), and 3. warnings notifying me that lights are out (despite all lights operating normally). I believe Audi is underestimating the severity of the situation. We were fortunate that the initial failure on the freeway did not result in injuries or fatalities. I cannot fathom the idea of waiting for the vehicle to fail multiple times before taking it off the road, potentially putting lives at risk. The car has only been serviced at Audi dealerships. My family and I no longer feel safe in this car. While selling it is an option, I cannot, in good conscience, endanger someone else's life by not disclosing the vehicle's history and the well-known electrical defects Audi has.
Corrective Action:
Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed – the car had zero power. No acceleration, brakes, steering, SOS, hazards / turn signals, brake lights, airbags, door locks, etc. My wife and child sat there in a steel box traveling at a high rate of speed while obstacles navigated around them; had they been hit, the air bags would not have deployed. This car nearly cost me my family. Audi replaced the alternator and the battery, and denied my buy-back claim because the incident hasn’t happened multiple times, and therefore doesn’t qualify for the lemon law. We continue to experience problems with the car – most recently: acceleration hesitation and recent warning lights saying 1. camera sensor failure (only to have them start working again), 2. tire pressure warnings (despite all the tire pressures being normal), and 3. warnings notifying me that lights are out (despite all lights operating normally). I believe Audi is underestimating the severity of the situation. We were fortunate that the initial failure on the freeway did not result in injuries or fatalities. I cannot fathom the idea of waiting for the vehicle to fail multiple times before taking it off the road, potentially putting lives at risk. The car has only been serviced at Audi dealerships. My family and I no longer feel safe in this car. While selling it is an option, I cannot, in good conscience, endanger someone else's life by not disclosing the vehicle's history and the well-known electrical defects Audi has.
Additional Notes:
Our 2020 Audi Q7 (50,100 miles) suffered a catastrophic electrical failure while traveling on the freeway at 65+MPH. Suddenly the engine warning light went on, and then seconds later the entire interior lit up like a Christmas tree before it succumbed to a complete and catastrophic electrical failure. EVERYTHING failed – the car had zero power. No acceleration, brakes, steering, SOS, hazards / turn signals, brake lights, airbags, door locks, etc. My wife and child sat there in a steel box traveling at a high rate of speed while obstacles navigated around them; had they been hit, the air bags would not have deployed. This car nearly cost me my family. Audi replaced the alternator and the battery, and denied my buy-back claim because the incident hasn’t happened multiple times, and therefore doesn’t qualify for the lemon law. We continue to experience problems with the car – most recently: acceleration hesitation and recent warning lights saying 1. camera sensor failure (only to have them start working again), 2. tire pressure warnings (despite all the tire pressures being normal), and 3. warnings notifying me that lights are out (despite all lights operating normally). I believe Audi is underestimating the severity of the situation. We were fortunate that the initial failure on the freeway did not result in injuries or fatalities. I cannot fathom the idea of waiting for the vehicle to fail multiple times before taking it off the road, potentially putting lives at risk. The car has only been serviced at Audi dealerships. My family and I no longer feel safe in this car. While selling it is an option, I cannot, in good conscience, endanger someone else's life by not disclosing the vehicle's history and the well-known electrical defects Audi has.
Mfg Campaign: 11563287
Recall Date: Jan 3, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.
Corrective Action:
Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.
Additional Notes:
Emergency battery light came on with a description of power malfunction. The light went from yellow to red then shortly stopped in the road while driving with complete power outage.
Mfg Campaign: 11561563
Recall Date: Dec 22, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Corrective Action:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Additional Notes:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Mfg Campaign: 11560590
Recall Date: Dec 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Corrective Action:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Additional Notes:
While driving, Forward Collision Warning appears without any reason. My understanding is that the car will brake itself if it senses frontal collosion and I am concerned that it might brake suddenly without my knowledge and cause an accident.
Mfg Campaign: 11560590
Recall Date: Dec 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and had to be pushed into the garage to be assessed. The problem could not be identified at the local shop, so the car was towed to Audi dealer. Problem was found to be the generator. Have been waiting on replacement part for greater than 30 days, with no ETA as of today. Primary safety concern is that the car became undriveable within minutes of the red warning. Had I been on a highway or in heavy traffic, my car could have stalled in the middle of a busy roadway. Even if I had pulled off onto the shoulder, the risk to my family would have been quite high.
Corrective Action:
Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and had to be pushed into the garage to be assessed. The problem could not be identified at the local shop, so the car was towed to Audi dealer. Problem was found to be the generator. Have been waiting on replacement part for greater than 30 days, with no ETA as of today. Primary safety concern is that the car became undriveable within minutes of the red warning. Had I been on a highway or in heavy traffic, my car could have stalled in the middle of a busy roadway. Even if I had pulled off onto the shoulder, the risk to my family would have been quite high.
Additional Notes:
Received a yellow "electrical failure" warning while driving, instructing me to call Audi for service. Audi indicated that the car remained safe to drive, and offered a service appointment greater than one month later. Driving the car the next day, the electrical failure icon converted to red and a message said to pull over immediately. The car was able to make it to a local repair shop, with electrical systems failing one-by-one (starting with heating and progressing from there). On reaching the shop, the car was no longer driveable and had to be pushed into the garage to be assessed. The problem could not be identified at the local shop, so the car was towed to Audi dealer. Problem was found to be the generator. Have been waiting on replacement part for greater than 30 days, with no ETA as of today. Primary safety concern is that the car became undriveable within minutes of the red warning. Had I been on a highway or in heavy traffic, my car could have stalled in the middle of a busy roadway. Even if I had pulled off onto the shoulder, the risk to my family would have been quite high.
Mfg Campaign: 11505771
Recall Date: Feb 6, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Audi Q7. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the contact was informed by local dealers that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Audi Q7. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the contact was informed by local dealers that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Audi Q7. The contact received notification of NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the contact was informed by local dealers that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11500134
Recall Date: Jan 4, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have been waiting months for the parts. He also said Audi of America is well aware of the issue but don't want to publicize it as they don't have the parts available to repair all the impacted vehicles. He provided me with the Audi TSB 27 22 41 showing they knew about it since at least March 2021 (Attached).
Corrective Action:
While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have been waiting months for the parts. He also said Audi of America is well aware of the issue but don't want to publicize it as they don't have the parts available to repair all the impacted vehicles. He provided me with the Audi TSB 27 22 41 showing they knew about it since at least March 2021 (Attached).
Additional Notes:
While driving at high speeds on the Freeway with my wife and 2 children (ages 4 & 5), an alert on the dashboard said - Electric System Malfunction. Drove straight to the near by dealership and was told not to turn off the vehicle as it might not start. Service Advisor said we were lucky it didn't stop on the freeway as it has for others. He asked us to collect our belongings as the car was not drivable due to a known electrical system malfunction. He said this was a known issue as there were many others impacted with this same issue and have been waiting months for the parts. He also said Audi of America is well aware of the issue but don't want to publicize it as they don't have the parts available to repair all the impacted vehicles. He provided me with the Audi TSB 27 22 41 showing they knew about it since at least March 2021 (Attached).
Mfg Campaign: 11497328
Recall Date: Dec 13, 2022
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TRAFFIC MOVING AT 75 MPH, THIS WAS EXTREMELY DANGEROUS TO SUDDENLY BRAKE FOR NO APPARENT REASON WITH PEOPLE RIGHT BEHIND US. WE CAN NO LONGER US OUR CRUISE CONTROL BECAUSE OF THIS. THE AUDI DEALERSHIP COULD NOT REPLICATE THIS ISSUE. IT ONLY HAPPENED TO US IN A SMALL NUMBER OF CIRCUMSTANCES, BUT WAS DANGEROUS AND FRIGHTENING WHEN IT DID. THE AUTOMATIC SPEED ADJUST ALSO APPARENTLY CANNOT BE TURNED OFF. THE DEALERSHIP DID MENTIONED THEY WERE AWARE OF ANOTHER AUDI VEHICLE THEY HAD SEEN WITH THE SAME ISSUE.
Corrective Action:
WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TRAFFIC MOVING AT 75 MPH, THIS WAS EXTREMELY DANGEROUS TO SUDDENLY BRAKE FOR NO APPARENT REASON WITH PEOPLE RIGHT BEHIND US. WE CAN NO LONGER US OUR CRUISE CONTROL BECAUSE OF THIS. THE AUDI DEALERSHIP COULD NOT REPLICATE THIS ISSUE. IT ONLY HAPPENED TO US IN A SMALL NUMBER OF CIRCUMSTANCES, BUT WAS DANGEROUS AND FRIGHTENING WHEN IT DID. THE AUTOMATIC SPEED ADJUST ALSO APPARENTLY CANNOT BE TURNED OFF. THE DEALERSHIP DID MENTIONED THEY WERE AWARE OF ANOTHER AUDI VEHICLE THEY HAD SEEN WITH THE SAME ISSUE.
Additional Notes:
WHEN DRIVING WITH THE CRUISE CONTROL ON, THE VEHICLE AUTOMATICALLY ADJUSTS THE SPEED TO THE SPEED LIMIT. ON OCCASION, WHEN DRIVING AT FREEWAY SPEEDS, IT WILL PICK UP THE SPEED LIMIT FROM A CROSS STREET (OVER OR UNDER PASS). THIS HAPPENED ON A RECENT TRIP WITH THE VEHICLE SET AT THE SPEED LIMIT OF 75, THEN SUDDENLY AND AUTOMATICALLY BRAKING BECAUSE IT DETECTED A 45 MPH CROSS STREET. WITH MOST TRAFFIC MOVING AT 75 MPH, THIS WAS EXTREMELY DANGEROUS TO SUDDENLY BRAKE FOR NO APPARENT REASON WITH PEOPLE RIGHT BEHIND US. WE CAN NO LONGER US OUR CRUISE CONTROL BECAUSE OF THIS. THE AUDI DEALERSHIP COULD NOT REPLICATE THIS ISSUE. IT ONLY HAPPENED TO US IN A SMALL NUMBER OF CIRCUMSTANCES, BUT WAS DANGEROUS AND FRIGHTENING WHEN IT DID. THE AUTOMATIC SPEED ADJUST ALSO APPARENTLY CANNOT BE TURNED OFF. THE DEALERSHIP DID MENTIONED THEY WERE AWARE OF ANOTHER AUDI VEHICLE THEY HAD SEEN WITH THE SAME ISSUE.
Mfg Campaign: 11400113
Recall Date: Mar 10, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury