AUDI Q7 2017

Complete listing of complaints and recalls for this vehicle

362
Complaints
11
Recalls

Complaints & Recalls

362 Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V149000 SAFETY RECALL
229 Vehicles Affected
Recall Date: Mar 16, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Potential Risk:
A sudden loss of loss of steering control may increase the risk of a crash.
FREE Recall Solution:
Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 36A1
Notice Date: Mar 31, 2020
Recall Date: Mar 16, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V035000 SAFETY RECALL
74.9K Vehicles Affected
Recall Date: Jan 16, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Potential Risk:
A fuel leak in the presence of an ignition source can increase risk of a fire.
FREE Recall Solution:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 24DP
Notice Date: Feb 28, 2019
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V955000 SAFETY RECALL
5.9K Vehicles Affected
Recall Date: Dec 29, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Potential Risk:
In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
FREE Recall Solution:
Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: VW: 69P4; Audi 69P2
Notice Date: Feb 28, 2017
Recall Date: Dec 29, 2016
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V648000 SAFETY RECALL
8 Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured November 11, 2015, to November 23, 2015. In the affected vehicles, the electric power steering assist control unit may short circuit resulting in a loss of power steering assist.

Potential Risk:
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
FREE Recall Solution:
Audi will notify owners, and dealers will replace the steering rack, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-822-2834. Volkswagen's number for this recall is 48M5.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 48M5
Notice Date: Nov 1, 2016
Recall Date: Sep 8, 2016
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V641000 SAFETY RECALL
19.2K Vehicles Affected
Recall Date: Sep 6, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Potential Risk:
If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.
FREE Recall Solution:
Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 72F8
Notice Date: Nov 1, 2016
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V642000 SAFETY RECALL
79.9K Vehicles Affected
Recall Date: Sep 6, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 TT roadster, A3 cabriolet, A3 sedan and A3 e-tron, 2016-2017 TT coupe, 2017 A4 sedan and Q7 and 2015-2017 Q3 vehicles. The affected vehicles may have been programmed with new software that inadvertently makes the side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
FREE Recall Solution:
Audi will notify owners, and dealers will upload revised software to correct the issue, free of charge. This recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97CB.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 97CB
Notice Date: Nov 1, 2016
Recall Date: Sep 6, 2016
Volkswagen Group Of America, Inc.
NHTSA Campaign: 16V519000 SAFETY RECALL
14.5K Vehicles Affected
Recall Date: Jul 8, 2016
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
Air bags that deploy with excessive force may increase the risk of injury.
FREE Recall Solution:
Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 69O3
Notice Date: Sep 6, 2016
Recall Date: Jul 8, 2016

Consumer Complaints

362 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11675991 Other
Jul 24, 2025
Defect Description:

STEERING

Potential Consequences:

Was driving on small town road, pulling into gas station, and 'steering malfunction, stop car immediately' notice popped up, with red steering wheel icon above message with line across wheel and exclamation mark. I lost power steering at the same time, immediately. Very difficult to drive, and thankful it was not on busy, interstate road, and that nothing more happened. Very tough to drive, and so far, need to tow to Audi dealership to check and repair. I have been in touch with Audi, nothing they can do over phone, they suspect electronic issue. Very dangerous and disappointing. Just happy it did not cause death or injury.

Corrective Action:

Was driving on small town road, pulling into gas station, and 'steering malfunction, stop car immediately' notice popped up, with red steering wheel icon above message with line across wheel and exclamation mark. I lost power steering at the same time, immediately. Very difficult to drive, and thankful it was not on busy, interstate road, and that nothing more happened. Very tough to drive, and so far, need to tow to Audi dealership to check and repair. I have been in touch with Audi, nothing they can do over phone, they suspect electronic issue. Very dangerous and disappointing. Just happy it did not cause death or injury.

Additional Notes:

Was driving on small town road, pulling into gas station, and 'steering malfunction, stop car immediately' notice popped up, with red steering wheel icon above message with line across wheel and exclamation mark. I lost power steering at the same time, immediately. Very difficult to drive, and thankful it was not on busy, interstate road, and that nothing more happened. Very tough to drive, and so far, need to tow to Audi dealership to check and repair. I have been in touch with Audi, nothing they can do over phone, they suspect electronic issue. Very dangerous and disappointing. Just happy it did not cause death or injury.

Manufacturer: AUDI
Mfg Campaign: 11675991
Notice Date: Jul 24, 2025
Recall Date: Jul 24, 2025
Volkswagen Group Of America, Inc.
Campaign: 11672229 Other
Jul 9, 2025
Defect Description:

SUSPENSION

Potential Consequences:

About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.

Corrective Action:

About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.

Additional Notes:

About two years ago I was driving down my recently paved street, and a loud bang shocked me. I thought something had hit my car. It ended up both of my rear suspension coil springs failed. I do not have a boat or trailer and have not put undue stress on it. Last week, while driving down a smooth street there was another loud bang, and my wife though I hit something, but no, I knew the noise. The front driver side suspension coil spring failed. I was 80 miles from a dealer and had to get it towed to a chevy dealer, with a repair cost of $3,000, and had to repair other parts of the suspension that were damaged. I also elected to replace the fourth and final one while they were in there so it would not happen again. Never in 40 years of owning cars have coils ever failed on me. There must have been a bad run, and this should be investigated. Suspension failure, if it happend at speed could have been dangerous.

Manufacturer: AUDI
Mfg Campaign: 11672229
Notice Date: Jul 9, 2025
Recall Date: Jul 9, 2025
Volkswagen Group Of America, Inc.
Campaign: 11667997 Other
Jun 19, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

A warning light is showing on the dash about the right side light not working. On inspection all lights are illuminated. Reportedly there has been a recall on some VIN’s for this problem but not ours. On line discussion groups report that the problem is more wide-spread in this model than with the limited VIN’s covered. Since the cost of a dealer replacing the lighting assembly is around $5000, we would like to have our vehicle covered as well.

Corrective Action:

A warning light is showing on the dash about the right side light not working. On inspection all lights are illuminated. Reportedly there has been a recall on some VIN’s for this problem but not ours. On line discussion groups report that the problem is more wide-spread in this model than with the limited VIN’s covered. Since the cost of a dealer replacing the lighting assembly is around $5000, we would like to have our vehicle covered as well.

Additional Notes:

A warning light is showing on the dash about the right side light not working. On inspection all lights are illuminated. Reportedly there has been a recall on some VIN’s for this problem but not ours. On line discussion groups report that the problem is more wide-spread in this model than with the limited VIN’s covered. Since the cost of a dealer replacing the lighting assembly is around $5000, we would like to have our vehicle covered as well.

Manufacturer: AUDI
Mfg Campaign: 11667997
Notice Date: Jun 19, 2025
Recall Date: Jun 19, 2025
Volkswagen Group Of America, Inc.
Campaign: 11666285 Other
Jun 11, 2025
Defect Description:

ENGINE

Potential Consequences:

The issue is related to Audi TSB 2048402/3. 2017 Audi Q7 3.0T. First the an engine light appears, then get Drive System Malfunction Warning appears, then car misfires, then car goes into limp mode causing the car to rapidly slow down (while driving on a highway!!!!!). This is is common issue on the 2017 Audi Q7, code is P05A000 Active Grill Shutter "A" Stuck on. Which then triggers the Drive System Malfunction, misfire, and limp mode. Audi will not repair due to mileage on vehicle. Concern is this is a know issue and a safety concern.

Corrective Action:

The issue is related to Audi TSB 2048402/3. 2017 Audi Q7 3.0T. First the an engine light appears, then get Drive System Malfunction Warning appears, then car misfires, then car goes into limp mode causing the car to rapidly slow down (while driving on a highway!!!!!). This is is common issue on the 2017 Audi Q7, code is P05A000 Active Grill Shutter "A" Stuck on. Which then triggers the Drive System Malfunction, misfire, and limp mode. Audi will not repair due to mileage on vehicle. Concern is this is a know issue and a safety concern.

Additional Notes:

The issue is related to Audi TSB 2048402/3. 2017 Audi Q7 3.0T. First the an engine light appears, then get Drive System Malfunction Warning appears, then car misfires, then car goes into limp mode causing the car to rapidly slow down (while driving on a highway!!!!!). This is is common issue on the 2017 Audi Q7, code is P05A000 Active Grill Shutter "A" Stuck on. Which then triggers the Drive System Malfunction, misfire, and limp mode. Audi will not repair due to mileage on vehicle. Concern is this is a know issue and a safety concern.

Manufacturer: AUDI
Mfg Campaign: 11666285
Notice Date: Jun 11, 2025
Recall Date: Jun 11, 2025
Volkswagen Group Of America, Inc.
Campaign: 11665956 Other
Jun 10, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Side marker light not working and throwing a dash light.

Corrective Action:

Side marker light not working and throwing a dash light.

Additional Notes:

Side marker light not working and throwing a dash light.

Manufacturer: AUDI
Mfg Campaign: 11665956
Notice Date: Jun 10, 2025
Recall Date: Jun 10, 2025
Volkswagen Group Of America, Inc.
Campaign: 11664321 Other
Jun 2, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to NHTSA to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (NHTSA campaign ID 16V642000).

Corrective Action:

I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to NHTSA to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (NHTSA campaign ID 16V642000).

Additional Notes:

I drive a 2017 Audi Q7 and recently I got a warning light and message on my dash telling me my front right marker was defective and to check my owners manual and contact Audi but when I reached out to Audi they said my car was not one of the cars affect by the recall but I know a lot of people who are not under the recall status who also have had this issue and it is very expensive to fix even if nothing is wrong. My light appears to be working but my service center I take my car too told me to reach out to NHTSA to let it be known that others aside from those under the recall status are having the same issue and we are having to pay out of pocket to get it fixed. Audi recall campaign 97CB (NHTSA campaign ID 16V642000).

Manufacturer: AUDI
Mfg Campaign: 11664321
Notice Date: Jun 2, 2025
Recall Date: Jun 2, 2025
Volkswagen Group Of America, Inc.
Campaign: 11664343 Other
Jun 2, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Corrective Action:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Additional Notes:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Manufacturer: AUDI
Mfg Campaign: 11664343
Notice Date: Jun 2, 2025
Recall Date: Jun 2, 2025
Volkswagen Group Of America, Inc.
Campaign: 11664343 Other
Jun 2, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Corrective Action:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Additional Notes:

The contact owns a 2017 Audi Q7. The contact stated that while driving on the highway at 40 MPH, the front end started shaking violently, with several unknown warning lights illuminated. The following messages "Drive Malfunction and Oil Consumption" were displayed. The contact immediately pulled over and had the vehicle towed to a local independent mechanic, where the vehicle was diagnosed. The contact was informed that the engine was faulty due to oil consumption and needed to be replaced. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.

Manufacturer: AUDI
Mfg Campaign: 11664343
Notice Date: Jun 2, 2025
Recall Date: Jun 2, 2025
Volkswagen Group Of America, Inc.
Campaign: 11662493 Other
May 22, 2025
Defect Description:

ENGINE

Potential Consequences:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Corrective Action:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Additional Notes:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Manufacturer: AUDI
Mfg Campaign: 11662493
Notice Date: May 22, 2025
Recall Date: May 22, 2025
Volkswagen Group Of America, Inc.
Campaign: 11662493 Other
May 22, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Corrective Action:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Additional Notes:

The gasket seals and the seals on the cylinder are not sealed causing fuel to peak from fuel injectors

Manufacturer: AUDI
Mfg Campaign: 11662493
Notice Date: May 22, 2025
Recall Date: May 22, 2025
Volkswagen Group Of America, Inc.
Campaign: 11661767 Other
May 19, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Side markers lights are failing at an abnormally high rate. The pop up error and chime is incredibly distracting as it pops up every 20 to 30 seconds blocking most of the information on the instrument cluster. The side marker lights still function even when the error pops up. Audi will only replace the entire headlight housing to fix the problem, but that seems extreme to fix what appears to be a software issue, as the side marker lights still is fully functioning.

Corrective Action:

Side markers lights are failing at an abnormally high rate. The pop up error and chime is incredibly distracting as it pops up every 20 to 30 seconds blocking most of the information on the instrument cluster. The side marker lights still function even when the error pops up. Audi will only replace the entire headlight housing to fix the problem, but that seems extreme to fix what appears to be a software issue, as the side marker lights still is fully functioning.

Additional Notes:

Side markers lights are failing at an abnormally high rate. The pop up error and chime is incredibly distracting as it pops up every 20 to 30 seconds blocking most of the information on the instrument cluster. The side marker lights still function even when the error pops up. Audi will only replace the entire headlight housing to fix the problem, but that seems extreme to fix what appears to be a software issue, as the side marker lights still is fully functioning.

Manufacturer: AUDI
Mfg Campaign: 11661767
Notice Date: May 19, 2025
Recall Date: May 19, 2025
Volkswagen Group Of America, Inc.
Campaign: 11660677 Other
May 13, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Manufacturer: AUDI
Mfg Campaign: 11660677
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Volkswagen Group Of America, Inc.
Campaign: 11660677 Other
May 13, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Corrective Action:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Additional Notes:

The contact owns a 2017 Audi Q7. The contact stated that while driving at an undisclosed speed, the message "Side Marker light Fault Detected" was displayed. The contact stated that after a visual inspection, the contact became aware that both side marker lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the side marker light assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V642000 (Electrical System, Exterior Lighting); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Manufacturer: AUDI
Mfg Campaign: 11660677
Notice Date: May 13, 2025
Recall Date: May 13, 2025
Volkswagen Group Of America, Inc.
Campaign: 11659930 Other
May 9, 2025
Defect Description:

SUSPENSION

Potential Consequences:

Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.

Corrective Action:

Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.

Additional Notes:

Rear springs are broken. Safety concern car is unstable when driving. Shakes and difficulty controlling at higher speeds.

Manufacturer: AUDI
Mfg Campaign: 11659930
Notice Date: May 9, 2025
Recall Date: May 9, 2025
Volkswagen Group Of America, Inc.
Campaign: 11655858 Other
Apr 21, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

CAMPAIGN 97cb (nhtsa campaign ID 16v642000 Side Marker Lights Do Not Illuminate With Parking Lights Or Headlights On This poses a risk for my safety and others during night driving making the vehicle less visible at night. I paid Audi of Portland $285.00 to diagnose this issue, due to receiving the message on my car "front left" or "front right" "side marker light defective" and they said it would cost almost $12,000.00 to replace both left and right-side headlight housing. Marker lights are LED and cannot be replaced without replacing entire housing. I checked for a recall and my 2017 Audi Q7 does not have any open recalls. However other models made the same year are being recalled. the side marker lights do not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Corrective Action:

CAMPAIGN 97cb (nhtsa campaign ID 16v642000 Side Marker Lights Do Not Illuminate With Parking Lights Or Headlights On This poses a risk for my safety and others during night driving making the vehicle less visible at night. I paid Audi of Portland $285.00 to diagnose this issue, due to receiving the message on my car "front left" or "front right" "side marker light defective" and they said it would cost almost $12,000.00 to replace both left and right-side headlight housing. Marker lights are LED and cannot be replaced without replacing entire housing. I checked for a recall and my 2017 Audi Q7 does not have any open recalls. However other models made the same year are being recalled. the side marker lights do not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Additional Notes:

CAMPAIGN 97cb (nhtsa campaign ID 16v642000 Side Marker Lights Do Not Illuminate With Parking Lights Or Headlights On This poses a risk for my safety and others during night driving making the vehicle less visible at night. I paid Audi of Portland $285.00 to diagnose this issue, due to receiving the message on my car "front left" or "front right" "side marker light defective" and they said it would cost almost $12,000.00 to replace both left and right-side headlight housing. Marker lights are LED and cannot be replaced without replacing entire housing. I checked for a recall and my 2017 Audi Q7 does not have any open recalls. However other models made the same year are being recalled. the side marker lights do not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Manufacturer: AUDI
Mfg Campaign: 11655858
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Volkswagen Group Of America, Inc.
Campaign: 11655258 Other
Apr 17, 2025
Defect Description:

SUSPENSION

Potential Consequences:

found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

Corrective Action:

found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

Additional Notes:

found broken rear shock springs during tire rotation. This is dangerous. Low Quality parts from Audi.

Manufacturer: AUDI
Mfg Campaign: 11655258
Notice Date: Apr 17, 2025
Recall Date: Apr 17, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653749 Other
Apr 9, 2025
Defect Description:

ENGINE

Potential Consequences:

According to the dealer’s diagnosis, a burnt and broken valve caused the car to shake violently while I was driving on the highway with my family, including our three children. Prior to this incident, there were no warning lights or error messages. Only after the shaking began did a “Drive System Malfunction” alert appear on the dashboard.

Corrective Action:

According to the dealer’s diagnosis, a burnt and broken valve caused the car to shake violently while I was driving on the highway with my family, including our three children. Prior to this incident, there were no warning lights or error messages. Only after the shaking began did a “Drive System Malfunction” alert appear on the dashboard.

Additional Notes:

According to the dealer’s diagnosis, a burnt and broken valve caused the car to shake violently while I was driving on the highway with my family, including our three children. Prior to this incident, there were no warning lights or error messages. Only after the shaking began did a “Drive System Malfunction” alert appear on the dashboard.

Manufacturer: AUDI
Mfg Campaign: 11653749
Notice Date: Apr 9, 2025
Recall Date: Apr 9, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653368 Other
Apr 8, 2025
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Corrective Action:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Additional Notes:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Manufacturer: AUDI
Mfg Campaign: 11653368
Notice Date: Apr 8, 2025
Recall Date: Apr 8, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653368 Other
Apr 8, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Corrective Action:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Additional Notes:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Manufacturer: AUDI
Mfg Campaign: 11653368
Notice Date: Apr 8, 2025
Recall Date: Apr 8, 2025
Volkswagen Group Of America, Inc.
Campaign: 11653368 Other
Apr 8, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Corrective Action:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Additional Notes:

Audi Pre-Sense failure warning came on. I took it to Audi Fairfield CT and it was diagnosed as having a bad camera/sensor in the windshield. This could have resulted in a collision. the repair would have cost almost $3000. I bought a used one and went to an independent shop for calibration.

Manufacturer: AUDI
Mfg Campaign: 11653368
Notice Date: Apr 8, 2025
Recall Date: Apr 8, 2025

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