AUDI Q5 2023

Complete listing of complaints and recalls for this vehicle

46
Complaints
6
Recalls

Complaints & Recalls

46 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 25V294000 SAFETY RECALL
89.4K Vehicles Affected
Recall Date: May 7, 2025
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.

Potential Risk:
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 15ZK
Notice Date: Jun 4, 2025
Recall Date: May 7, 2025
Volkswagen Group Of America, Inc.
NHTSA Campaign: 25V080000 SAFETY RECALL
20.2K Vehicles Affected
Recall Date: Feb 12, 2025
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.

Potential Risk:
A high-voltage battery that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 93AA
Notice Date: May 1, 2025
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V898000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.

Potential Risk:
A high-voltage battery that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 93AA
Notice Date: May 1, 2025
Recall Date: Nov 27, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 24V251000 SAFETY RECALL
91 Vehicles Affected
Recall Date: Apr 3, 2024
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Potential Risk:
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 69GU
Notice Date: May 8, 2024
Recall Date: Apr 3, 2024
Volkswagen Group Of America, Inc.
NHTSA Campaign: 23V842000 SAFETY RECALL
93.2K Vehicles Affected
Recall Date: Dec 13, 2023
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Potential Risk:
An overheated outlet or charging cable can increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 93U6/93U8
Notice Date: Mar 28, 2024
Recall Date: Dec 13, 2023

Consumer Complaints

46 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11662699 Other
May 23, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

Corrective Action:

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

Additional Notes:

I am not sure of what happened and I am not seeing any remedy also in the finding. My car has been idle since May 7th and hence please help me in resolving it as the recall status says that remedy not available.

Manufacturer: AUDI
Mfg Campaign: 11662699
Notice Date: May 23, 2025
Recall Date: May 23, 2025
Volkswagen Group Of America, Inc.
Campaign: 11661683 Other
May 18, 2025
Defect Description:

ENGINE

Potential Consequences:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Corrective Action:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Additional Notes:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Manufacturer: AUDI
Mfg Campaign: 11661683
Notice Date: May 18, 2025
Recall Date: May 18, 2025
Volkswagen Group Of America, Inc.
Campaign: 11661683 Other
May 18, 2025
Defect Description:

STEERING

Potential Consequences:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Corrective Action:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Additional Notes:

1 Steering wheel makes noise. Dealership fixed in December 2024 but same sound come back again. 2 Oil burning smell comes while driving.

Manufacturer: AUDI
Mfg Campaign: 11661683
Notice Date: May 18, 2025
Recall Date: May 18, 2025
Volkswagen Group Of America, Inc.
Campaign: 11657795 Other
Apr 30, 2025
Defect Description:

AIR BAGS

Potential Consequences:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Corrective Action:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Additional Notes:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Manufacturer: AUDI
Mfg Campaign: 11657795
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11657795 Other
Apr 30, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Corrective Action:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Additional Notes:

We have a leased 2023 Audi Q5 that has been to the Audi Service Department twice so far to determine the source of the problem with our SOS sensor, which turns on randomly and now stays on and won't turn off. The first time, on April 23rd, Audi Service did not address the issue because they forgot to. The second time, on April 29th, the Audi Service rep, Kyle Blomberg, reported that the SOS sensor issue may be fixed with a software update coming out later this year. He will speak with the service foreman today for more information. This is a safety issue if the car is ever in an accident, as we are not sure if the airbags will deploy, whether the seat belt tension will be activated, or whether the eCall system will automatically contact emergency services. It's unacceptable for Audi not to deploy an update more expeditiously, as waiting nearly seven months is entirely ludicrous. Please investigate this further.

Manufacturer: AUDI
Mfg Campaign: 11657795
Notice Date: Apr 30, 2025
Recall Date: Apr 30, 2025
Volkswagen Group Of America, Inc.
Campaign: 11642110 Other
Feb 12, 2025
Defect Description:

STEERING

Potential Consequences:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Corrective Action:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Additional Notes:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Manufacturer: AUDI
Mfg Campaign: 11642110
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Campaign: 11642110 Other
Feb 12, 2025
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Corrective Action:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Additional Notes:

The lane keeping system randomly will malfunction and will veer the car either into oncoming traffic or out of the lane i am driving in. The most recent it tried to veer me off the road completely and into a sign off the road. The vehicle will also sometimes trigger the Audi collision avoidance system randomly. It has done it twice while turning left that the car will come to an abrupt halt for no reason. Both of these concerns can create car accidents if someone is either following closely behind or if the car veers into a different lane. I have reported this to the dealer multiple times and have escalated to Audi corporate. They are unable to replicate the issue, because it happens randomly and say the vehicle is operating within the standard. There have been no warnings or lamps that would indicate that the car has an issue.

Manufacturer: AUDI
Mfg Campaign: 11642110
Notice Date: Feb 12, 2025
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Campaign: 11620964 Other
Oct 21, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it continues to lift from the floor of the car, this is a safety defect that Audi needs to fix ASAP! Audi USA Case # 06464915

Corrective Action:

2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it continues to lift from the floor of the car, this is a safety defect that Audi needs to fix ASAP! Audi USA Case # 06464915

Additional Notes:

2023 Audi Q5 driver side floor carpet is lifting near the Brake and Gas pedals. Inspected by Audi Dealer where the car was bought and they agreed the customer did not cause it, nor did they. The dealer checked all other like Q5's, even ones with just a few hundred miles and saw the the carpet in the same lifted condition. They say they cannot fix it. Audi USA said they cannot fix it as it is something the dealer did not report as a defect??? The driver's foot can be caught in the carpet as it continues to lift from the floor of the car, this is a safety defect that Audi needs to fix ASAP! Audi USA Case # 06464915

Manufacturer: AUDI
Mfg Campaign: 11620964
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
Volkswagen Group Of America, Inc.
Campaign: 11618378 Other
Oct 7, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Corrective Action:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Additional Notes:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Manufacturer: AUDI
Mfg Campaign: 11618378
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Volkswagen Group Of America, Inc.
Campaign: 11618378 Other
Oct 7, 2024
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Corrective Action:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Additional Notes:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Manufacturer: AUDI
Mfg Campaign: 11618378
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Volkswagen Group Of America, Inc.
Campaign: 11618378 Other
Oct 7, 2024
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Corrective Action:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Additional Notes:

3 times this vehicle did not try to stop in time to keep from rear ending a vehicle. The imminent crash warning would come on but the vehicle did not try to stop. This model is supposed to apply the brakes on its own to keep from rear ending someone but it did not apply brakes. If I hadn’t taken hard and immediate braking action we would have rear ended vehicles. The vehicle has an $5800.00 option to brake in emergency situations. There have been at least 3 instances where the vehicle will not engage with lane keeping attempts while being on. This vehicle will also not notify the driver that the vehicle is leaving its lane even though it has lane keeping technology options turned on and purchased.

Manufacturer: AUDI
Mfg Campaign: 11618378
Notice Date: Oct 7, 2024
Recall Date: Oct 7, 2024
Volkswagen Group Of America, Inc.
Campaign: 11604940 Other
Jul 28, 2024
Defect Description:

WHEELS

Potential Consequences:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Corrective Action:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Additional Notes:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Manufacturer: AUDI
Mfg Campaign: 11604940
Notice Date: Jul 28, 2024
Recall Date: Jul 28, 2024
Volkswagen Group Of America, Inc.
Campaign: 11604940 Other
Jul 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Corrective Action:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Additional Notes:

TPMS (Tire Pressure Monitoring) erroneously lights up, hence, incorrectly disabling all the safety driving features of the vehicle. We have already checked this with Audi. Audi has confirmed to us that there is a DEFECT and that they are working on a fix which is due as of Sept'2024 (estimated). A PPS has been created. This is dangerous as the system disables all safe driving features like ABS, Traction control etc.. the moment TPMS error activates up incorrectly.

Manufacturer: AUDI
Mfg Campaign: 11604940
Notice Date: Jul 28, 2024
Recall Date: Jul 28, 2024
Volkswagen Group Of America, Inc.
Campaign: 11603772 Other
Jul 22, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

When making a left turn at green light, 4 lane road with oncoming traffic, part way into the turn SUV abruptly slammed on brakes came to immediate dead stop; driver & front seat passenger were restrained by seat belts. Literally SUV was almost rear-ended, plus oncoming traffic "was still oncoming" at 40+ mph and had to steer clear of SUV that came to dead stop partway into intersection. Clearly a defect with the driver assistance automatic breaking system. Easily could have been serious, multi-vehicle, possibly fatal accident.

Corrective Action:

When making a left turn at green light, 4 lane road with oncoming traffic, part way into the turn SUV abruptly slammed on brakes came to immediate dead stop; driver & front seat passenger were restrained by seat belts. Literally SUV was almost rear-ended, plus oncoming traffic "was still oncoming" at 40+ mph and had to steer clear of SUV that came to dead stop partway into intersection. Clearly a defect with the driver assistance automatic breaking system. Easily could have been serious, multi-vehicle, possibly fatal accident.

Additional Notes:

When making a left turn at green light, 4 lane road with oncoming traffic, part way into the turn SUV abruptly slammed on brakes came to immediate dead stop; driver & front seat passenger were restrained by seat belts. Literally SUV was almost rear-ended, plus oncoming traffic "was still oncoming" at 40+ mph and had to steer clear of SUV that came to dead stop partway into intersection. Clearly a defect with the driver assistance automatic breaking system. Easily could have been serious, multi-vehicle, possibly fatal accident.

Manufacturer: AUDI
Mfg Campaign: 11603772
Notice Date: Jul 22, 2024
Recall Date: Jul 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11594734 Other
Jun 17, 2024
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

The contact had leased a 2023 Audi Q5. The contact stated while driving 70 MPH, an abnormal sound like a gunshot sound was heard. The contact pulled over at the nearest exit and discovered that the rear panoramic sunroof had shattered without impact. The contact Audi New Orleans (3400 N Causeway Blvd, Metairie, LA 70002); Audi Chattanooga (6001 International Dr, Chattanooga, TN 37421); Audi Asheville (621 Brevard Rd, Asheville, NC 28806) and was informed that the panoramic sunroof could not be replaced. The contact was referred to other independent mechanics. The contact stated that one dealer offered a temporary repair by placing tape over the sunroof; however, the tape flew off the vehicle soon after leaving the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Corrective Action:

The contact had leased a 2023 Audi Q5. The contact stated while driving 70 MPH, an abnormal sound like a gunshot sound was heard. The contact pulled over at the nearest exit and discovered that the rear panoramic sunroof had shattered without impact. The contact Audi New Orleans (3400 N Causeway Blvd, Metairie, LA 70002); Audi Chattanooga (6001 International Dr, Chattanooga, TN 37421); Audi Asheville (621 Brevard Rd, Asheville, NC 28806) and was informed that the panoramic sunroof could not be replaced. The contact was referred to other independent mechanics. The contact stated that one dealer offered a temporary repair by placing tape over the sunroof; however, the tape flew off the vehicle soon after leaving the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Additional Notes:

The contact had leased a 2023 Audi Q5. The contact stated while driving 70 MPH, an abnormal sound like a gunshot sound was heard. The contact pulled over at the nearest exit and discovered that the rear panoramic sunroof had shattered without impact. The contact Audi New Orleans (3400 N Causeway Blvd, Metairie, LA 70002); Audi Chattanooga (6001 International Dr, Chattanooga, TN 37421); Audi Asheville (621 Brevard Rd, Asheville, NC 28806) and was informed that the panoramic sunroof could not be replaced. The contact was referred to other independent mechanics. The contact stated that one dealer offered a temporary repair by placing tape over the sunroof; however, the tape flew off the vehicle soon after leaving the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

Manufacturer: AUDI
Mfg Campaign: 11594734
Notice Date: Jun 17, 2024
Recall Date: Jun 17, 2024
Volkswagen Group Of America, Inc.
Campaign: 11594664 Other
Jun 16, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

Corrective Action:

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

Additional Notes:

Bought it new in July 2023. Have done 4300 miles. Urban roads. CV Joint front is leaking. I understand 2019/2020 had the same issues. Reporting it for your records. Will now have to go to the Audi dealers if they will cover it

Manufacturer: AUDI
Mfg Campaign: 11594664
Notice Date: Jun 16, 2024
Recall Date: Jun 16, 2024
Volkswagen Group Of America, Inc.
Campaign: 11585511 Other
Apr 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was at a park on March 8,2024 and was parking between two cars. When I was about to press park, vehicle's accelerator self -engaged and the car took off at high speed, This resulted in a collision with a tree about 10 feet from the curb. All front airbags were deployed and the front end got damaged. Reported the incident to the dealer on March 14, 2024. Insurance company informed me that the car is total loss. The car was transferred to the insurance company for inspection and damage assessment. Auditalk was also contacted. Car was sold by insurance company as salvage.

Corrective Action:

I was at a park on March 8,2024 and was parking between two cars. When I was about to press park, vehicle's accelerator self -engaged and the car took off at high speed, This resulted in a collision with a tree about 10 feet from the curb. All front airbags were deployed and the front end got damaged. Reported the incident to the dealer on March 14, 2024. Insurance company informed me that the car is total loss. The car was transferred to the insurance company for inspection and damage assessment. Auditalk was also contacted. Car was sold by insurance company as salvage.

Additional Notes:

I was at a park on March 8,2024 and was parking between two cars. When I was about to press park, vehicle's accelerator self -engaged and the car took off at high speed, This resulted in a collision with a tree about 10 feet from the curb. All front airbags were deployed and the front end got damaged. Reported the incident to the dealer on March 14, 2024. Insurance company informed me that the car is total loss. The car was transferred to the insurance company for inspection and damage assessment. Auditalk was also contacted. Car was sold by insurance company as salvage.

Manufacturer: AUDI
Mfg Campaign: 11585511
Notice Date: Apr 26, 2024
Recall Date: Apr 26, 2024
Volkswagen Group Of America, Inc.
Campaign: 11584612 Other
Apr 22, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Corrective Action:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Additional Notes:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Manufacturer: AUDI
Mfg Campaign: 11584612
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11584612 Other
Apr 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Corrective Action:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Additional Notes:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Manufacturer: AUDI
Mfg Campaign: 11584612
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
Volkswagen Group Of America, Inc.
Campaign: 11584612 Other
Apr 22, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Corrective Action:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Additional Notes:

Car was being driven normally within a parking lot of a shopping center. Proceeded to park the vehicle in a parking space. Upon pressing break and holding break pedal pressed, went to push the parking button on gear shifter and car erratically jolted and drove forward and stopped upon impact with barriers/debris/crash. Multiple alerts and warnings illuminated right prior to the incident. Reviews of other drivers of this vehicle reveals similar incidents of unintended acceleration while breaks are actively being applied. No parking button options were stopping vehicle, impact/crash stopped car. Property of shopping plaza/target was damaged, my vehicle, Audi, was damaged and another vehicle parked next to claims their vehicle was involved/hit as well. Safety was critically in danger as breaks did not work and car accelerated on its own without accelerator being pressed rather break was actively engaged and pressing of parking break to shift car from drive to park. Audi pre sense, parking break, TPMS and caution symbol alerts displayed. Problems confirmed and reviewed by Audi dealer service. Paperwork is attached along with pictures. Alerts from car has been present for sometime and car has been taken to audi numerous times with no action by dealer, car is new and is a lease. Audi is aware of these issues had took no action to audit/fix cars systems. Shortly after those visits to dealers this incident occurred. Believe these control modules having a correlation with cars sporadic behavior. Audi Service documents: Story: 5354 TSB 2070571/2 DUPLICATED CUSTOMER CONCERN DURING THE INITIAL TEST DRIVE. RAN GFF WITH DIAG ID 186214649 FOUND DTC P060C00: Internal Control Module Main Processor Performance. FOUND TSB 2070571/2. AS PER TSB "1 Clear the DTC P060C00 and return the vehicle to the customer. 2. Explain to the customer that a solution is expected to be available by the end of the 1st quarter of 2024 (subject to change) and that no repairs are necessary at this point.

Manufacturer: AUDI
Mfg Campaign: 11584612
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024

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