Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 15ZK
Recall Date: May 7, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
Mfg Campaign: 93AA
Recall Date: Feb 12, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 93AA
Recall Date: Nov 27, 2024
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 93U6/93U8
Recall Date: Dec 13, 2023
Consumer Complaints
13 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, SEVEN days before the bond was released. I also believe the FMVSS compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the RI, owns the car repair garages reporting to Carfax but is also an insurance broker! Being a Registered Importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like FMVSS stickers), wash titles, and hide fraud with little outside oversight.
Corrective Action:
This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, SEVEN days before the bond was released. I also believe the FMVSS compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the RI, owns the car repair garages reporting to Carfax but is also an insurance broker! Being a Registered Importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like FMVSS stickers), wash titles, and hide fraud with little outside oversight.
Additional Notes:
This car has an active recall according to Audi, but it doesn't show up in the NHTSA's system. After reviewing the vehicle history, this car was imported and the bond wasn't released until 4/29/2025, given that, the dealership listed the car for sale April 4th and sold it to me April 22, 2025, SEVEN days before the bond was released. I also believe the FMVSS compliance sticker is fake as it's able to peel off the car in one piece with ease. There was also an active lien on the car from the previous owner. This dealership operates not only as a dealership but also the RI, owns the car repair garages reporting to Carfax but is also an insurance broker! Being a Registered Importer, dealer, garage owner, and insurance broker gives one person/business total control over importing, certifying, repairing, insuring, and selling vehicles. This makes it easy to forge documents, fake compliance (like FMVSS stickers), wash titles, and hide fraud with little outside oversight.
Mfg Campaign: 11677231
Recall Date: Jul 30, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A recall notice was sent on November 2024 informing us that the vehicle's high-voltage battery modules may experience a thermal overload possibly resulting in smoke or fire. In addition, we were notified that a defective high-voltage battery cell modules may overheat, increasing the risk of a fire. The recall notice indicated to contact the manufacturer, Audi, to remedy the recall. We contacted Audi multiple times starting on November 2024 for the manufacture to remedy this safety recall. We have yet to receive any information as to the timeframe to remedy the recall or have had Audi reach out setting an appointment for diagnostics or replacement of the defective battery. We have been concern for the safety of ourselves and the vehicle given the current recall.
Corrective Action:
A recall notice was sent on November 2024 informing us that the vehicle's high-voltage battery modules may experience a thermal overload possibly resulting in smoke or fire. In addition, we were notified that a defective high-voltage battery cell modules may overheat, increasing the risk of a fire. The recall notice indicated to contact the manufacturer, Audi, to remedy the recall. We contacted Audi multiple times starting on November 2024 for the manufacture to remedy this safety recall. We have yet to receive any information as to the timeframe to remedy the recall or have had Audi reach out setting an appointment for diagnostics or replacement of the defective battery. We have been concern for the safety of ourselves and the vehicle given the current recall.
Additional Notes:
A recall notice was sent on November 2024 informing us that the vehicle's high-voltage battery modules may experience a thermal overload possibly resulting in smoke or fire. In addition, we were notified that a defective high-voltage battery cell modules may overheat, increasing the risk of a fire. The recall notice indicated to contact the manufacturer, Audi, to remedy the recall. We contacted Audi multiple times starting on November 2024 for the manufacture to remedy this safety recall. We have yet to receive any information as to the timeframe to remedy the recall or have had Audi reach out setting an appointment for diagnostics or replacement of the defective battery. We have been concern for the safety of ourselves and the vehicle given the current recall.
Mfg Campaign: 11662970
Recall Date: May 24, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2022 Audi Q5 Hybrid, and due to an unresolved recall (93AA), the vehicle’s plug-in hybrid functionality has been completely disabled since November 2024. The vehicle was designed to operate as a PHEV, but it can now only run on gasoline, significantly altering its intended use and efficiency. Audi has failed to provide a repair timeline or offer a loaner vehicle while the recall remains unresolved. Additionally, Audi of America has refused to buy back the vehicle, despite it no longer functioning as advertised. This situation raises serious concerns about the reliability of Audi’s hybrid and EV systems, as well as their ability to support affected customers. This recall effectively eliminates a core safety and performance feature of the vehicle, as owners relying on electric operation are forced to use gasoline instead. Given the uncertainty surrounding a fix, I am concerned about Audi’s ability to resolve this issue in a reasonable timeframe. Please see the attached complaint I made to my Utah attorney general's office.
Corrective Action:
I own a 2022 Audi Q5 Hybrid, and due to an unresolved recall (93AA), the vehicle’s plug-in hybrid functionality has been completely disabled since November 2024. The vehicle was designed to operate as a PHEV, but it can now only run on gasoline, significantly altering its intended use and efficiency. Audi has failed to provide a repair timeline or offer a loaner vehicle while the recall remains unresolved. Additionally, Audi of America has refused to buy back the vehicle, despite it no longer functioning as advertised. This situation raises serious concerns about the reliability of Audi’s hybrid and EV systems, as well as their ability to support affected customers. This recall effectively eliminates a core safety and performance feature of the vehicle, as owners relying on electric operation are forced to use gasoline instead. Given the uncertainty surrounding a fix, I am concerned about Audi’s ability to resolve this issue in a reasonable timeframe. Please see the attached complaint I made to my Utah attorney general's office.
Additional Notes:
I own a 2022 Audi Q5 Hybrid, and due to an unresolved recall (93AA), the vehicle’s plug-in hybrid functionality has been completely disabled since November 2024. The vehicle was designed to operate as a PHEV, but it can now only run on gasoline, significantly altering its intended use and efficiency. Audi has failed to provide a repair timeline or offer a loaner vehicle while the recall remains unresolved. Additionally, Audi of America has refused to buy back the vehicle, despite it no longer functioning as advertised. This situation raises serious concerns about the reliability of Audi’s hybrid and EV systems, as well as their ability to support affected customers. This recall effectively eliminates a core safety and performance feature of the vehicle, as owners relying on electric operation are forced to use gasoline instead. Given the uncertainty surrounding a fix, I am concerned about Audi’s ability to resolve this issue in a reasonable timeframe. Please see the attached complaint I made to my Utah attorney general's office.
Mfg Campaign: 11648516
Recall Date: Mar 15, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Corrective Action:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Additional Notes:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Mfg Campaign: 11631507
Recall Date: Dec 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Corrective Action:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Additional Notes:
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay, etc.) I was unable to see pedestrians as I backed out of the grocery shopping center parking spot. Yes. Audi dealership keeps telling me there is no update and that my software version 3606 is the latest software( I have told the dealer, I have a black screen without apps, only LTE and clock show up occasionally) they have done a factory reset and so have i without resolution. No warning lights came on, it just said welcome (user name) and went to the regular media screen. I have a 2mb 7 second video of the incident I took with my iphone if needed
Mfg Campaign: 11631507
Recall Date: Dec 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2022 Audi Q5. The contact stated that after completing an oil change at Jiffy Lube, the contact was informed that there was a minor oil leak coming from the oil pan to the top of the engine. The vehicle was taken to the dealer, where the contact was informed that the oil leak might have happened during the oil change and recommended the oil plug replacement. Additionally, the contact stated while his wife was driving at an undisclosed speed and attempting to make a turn, the driver depressed the brake pedal, but the vehicle unintendedly accelerated and drove off at 40-50 MPH in front of vehicles that were stopped at the red traffic light. The vehicle then hit the curb and was propelled 4-5 feet in the air. The vehicle then hit a hill and drove on top of the hill in a parking lot. The driver depressed the brake pedal and the vehicle stopped. The air bags deployed. The hazard lights were illuminated. The contact's wife sustained a back injury and could not exit the vehicle. The contact stated that his wife was extracted from the vehicle by the ambulance and was transported to the hospital, where the contact's wife underwent surgery for broken vertebrae. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact owned a 2022 Audi Q5. The contact stated that after completing an oil change at Jiffy Lube, the contact was informed that there was a minor oil leak coming from the oil pan to the top of the engine. The vehicle was taken to the dealer, where the contact was informed that the oil leak might have happened during the oil change and recommended the oil plug replacement. Additionally, the contact stated while his wife was driving at an undisclosed speed and attempting to make a turn, the driver depressed the brake pedal, but the vehicle unintendedly accelerated and drove off at 40-50 MPH in front of vehicles that were stopped at the red traffic light. The vehicle then hit the curb and was propelled 4-5 feet in the air. The vehicle then hit a hill and drove on top of the hill in a parking lot. The driver depressed the brake pedal and the vehicle stopped. The air bags deployed. The hazard lights were illuminated. The contact's wife sustained a back injury and could not exit the vehicle. The contact stated that his wife was extracted from the vehicle by the ambulance and was transported to the hospital, where the contact's wife underwent surgery for broken vertebrae. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact owned a 2022 Audi Q5. The contact stated that after completing an oil change at Jiffy Lube, the contact was informed that there was a minor oil leak coming from the oil pan to the top of the engine. The vehicle was taken to the dealer, where the contact was informed that the oil leak might have happened during the oil change and recommended the oil plug replacement. Additionally, the contact stated while his wife was driving at an undisclosed speed and attempting to make a turn, the driver depressed the brake pedal, but the vehicle unintendedly accelerated and drove off at 40-50 MPH in front of vehicles that were stopped at the red traffic light. The vehicle then hit the curb and was propelled 4-5 feet in the air. The vehicle then hit a hill and drove on top of the hill in a parking lot. The driver depressed the brake pedal and the vehicle stopped. The air bags deployed. The hazard lights were illuminated. The contact's wife sustained a back injury and could not exit the vehicle. The contact stated that his wife was extracted from the vehicle by the ambulance and was transported to the hospital, where the contact's wife underwent surgery for broken vertebrae. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11625864
Recall Date: Nov 18, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car cut off while I was driving [XXX]. My family including my [XXX] was in the car when the car shut off mid drive. No warning nothing. Power was on but the steering wheel locked and the brake pedal was firm. I could not switch gears nothing. It's a Sunday so I had the car towed to my home. 10/7 I have the car towed to Bell Audi in Edison NJ and was told it's my alternator. I work from home, I barely drive 10 miles a week. I use my car to pick my daughter up from school which is close to home. I have researched and found this is a common issue with Audi cars that are not old. At 13k miles I should not have this issue. We could've died on the highway as that is where I was heading towards. I checked my vin and found this is a common issue which is not acceptable as we almost died in the car as it stopped short and scared all of us and locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My car cut off while I was driving [XXX]. My family including my [XXX] was in the car when the car shut off mid drive. No warning nothing. Power was on but the steering wheel locked and the brake pedal was firm. I could not switch gears nothing. It's a Sunday so I had the car towed to my home. 10/7 I have the car towed to Bell Audi in Edison NJ and was told it's my alternator. I work from home, I barely drive 10 miles a week. I use my car to pick my daughter up from school which is close to home. I have researched and found this is a common issue with Audi cars that are not old. At 13k miles I should not have this issue. We could've died on the highway as that is where I was heading towards. I checked my vin and found this is a common issue which is not acceptable as we almost died in the car as it stopped short and scared all of us and locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My car cut off while I was driving [XXX]. My family including my [XXX] was in the car when the car shut off mid drive. No warning nothing. Power was on but the steering wheel locked and the brake pedal was firm. I could not switch gears nothing. It's a Sunday so I had the car towed to my home. 10/7 I have the car towed to Bell Audi in Edison NJ and was told it's my alternator. I work from home, I barely drive 10 miles a week. I use my car to pick my daughter up from school which is close to home. I have researched and found this is a common issue with Audi cars that are not old. At 13k miles I should not have this issue. We could've died on the highway as that is where I was heading towards. I checked my vin and found this is a common issue which is not acceptable as we almost died in the car as it stopped short and scared all of us and locked up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618518
Recall Date: Oct 7, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the part is on back order. The issue is still not resolved as part is on back order and I have to drive with the engine warning light.
Corrective Action:
There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the part is on back order. The issue is still not resolved as part is on back order and I have to drive with the engine warning light.
Additional Notes:
There is some issue with emission system for Audi Q5 which results in Oil Warning light coming on. It looks like that this is a common issue as there are about 22 vehicles with same defect at one dealership. It looks like Audi dealerships and Audi themselves are aware of this issue and do not have parts to repair this. With the emission issue earlier with VW, not sure if this is a systemic issue. I have been told that the part No. is 7LO 906 243 F This problem came up one month back and this has not been repaired as of now being told that the part is on back order. The issue is still not resolved as part is on back order and I have to drive with the engine warning light.
Mfg Campaign: 11613345
Recall Date: Sep 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
3 times while driving engine stalled. Car will restart after coasting off road & restarting it. Been to two Audi dealers under warranty. Car displayed no fault code. Only happens occasionally so neither dealer has seen the problem to fix it. My wife has video of the last engine stall but still no fix. We don’t trust or feel car is safe to drive.
Corrective Action:
3 times while driving engine stalled. Car will restart after coasting off road & restarting it. Been to two Audi dealers under warranty. Car displayed no fault code. Only happens occasionally so neither dealer has seen the problem to fix it. My wife has video of the last engine stall but still no fix. We don’t trust or feel car is safe to drive.
Additional Notes:
3 times while driving engine stalled. Car will restart after coasting off road & restarting it. Been to two Audi dealers under warranty. Car displayed no fault code. Only happens occasionally so neither dealer has seen the problem to fix it. My wife has video of the last engine stall but still no fix. We don’t trust or feel car is safe to drive.
Mfg Campaign: 11576945
Recall Date: Mar 12, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The charging cable and outlet the charging cable was plugged into caught on fire about 1 year ago. I had to replace the wiring and outlet and purchase a new cable which is now an open recall and apparantly still defective.
Corrective Action:
The charging cable and outlet the charging cable was plugged into caught on fire about 1 year ago. I had to replace the wiring and outlet and purchase a new cable which is now an open recall and apparantly still defective.
Additional Notes:
The charging cable and outlet the charging cable was plugged into caught on fire about 1 year ago. I had to replace the wiring and outlet and purchase a new cable which is now an open recall and apparantly still defective.
Mfg Campaign: 11568718
Recall Date: Jan 30, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engine, the bolts that hold the Cambridge (not sure if thats what he said/spelling) down are loose, so we will be pulling this all apart and resealing and replacing all those bolts to fix those leaks"
Corrective Action:
Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engine, the bolts that hold the Cambridge (not sure if thats what he said/spelling) down are loose, so we will be pulling this all apart and resealing and replacing all those bolts to fix those leaks"
Additional Notes:
Vehicle had first oil change at 10K miles on 1/1/2023 In April of 2023 started noticing smoke and a burning smell coming out of the engine, took car in to dealership. They stated on 4/25/2023 that there was a "small oil leak," and that they repaired and cleaned up the leakage but they wanted to drive the vehicle once more before they released it to me. I have this all in a text message. 12/20/2023 took vehicle in for 20K service and they said there is a major leakage they said in a video they sent me: "found lots of oil on top of the engine, the bolts that hold the Cambridge (not sure if thats what he said/spelling) down are loose, so we will be pulling this all apart and resealing and replacing all those bolts to fix those leaks"
Mfg Campaign: 11561326
Recall Date: Dec 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I hit 2 mailboxes and one car back but not warning no emergency brake work. I wonder why my car doesn’t have any safety features it should have
Corrective Action:
I hit 2 mailboxes and one car back but not warning no emergency brake work. I wonder why my car doesn’t have any safety features it should have
Additional Notes:
I hit 2 mailboxes and one car back but not warning no emergency brake work. I wonder why my car doesn’t have any safety features it should have
Mfg Campaign: 11551723
Recall Date: Oct 24, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was parking my car in a driveway on clear and sunny day. As I put the car into reverse, the engine suddenly accelerated. The car then spun around and moved sideways causing me to crash into the garage along the length of the car on passenger side. The garage was heavily damaged as were two other cars in the garage. I was not injured except for mild bruising and stiffness in neck and shoulders. Air bags did not deploy. My car had to be towed away. Three weeks earlier, the RF ACC sensor/module J428 was repaired by the Audi dealership in New London. It was out of alignment due to collision/damage to right front bumper from hit and run driver in a parking lot in June.
Corrective Action:
I was parking my car in a driveway on clear and sunny day. As I put the car into reverse, the engine suddenly accelerated. The car then spun around and moved sideways causing me to crash into the garage along the length of the car on passenger side. The garage was heavily damaged as were two other cars in the garage. I was not injured except for mild bruising and stiffness in neck and shoulders. Air bags did not deploy. My car had to be towed away. Three weeks earlier, the RF ACC sensor/module J428 was repaired by the Audi dealership in New London. It was out of alignment due to collision/damage to right front bumper from hit and run driver in a parking lot in June.
Additional Notes:
I was parking my car in a driveway on clear and sunny day. As I put the car into reverse, the engine suddenly accelerated. The car then spun around and moved sideways causing me to crash into the garage along the length of the car on passenger side. The garage was heavily damaged as were two other cars in the garage. I was not injured except for mild bruising and stiffness in neck and shoulders. Air bags did not deploy. My car had to be towed away. Three weeks earlier, the RF ACC sensor/module J428 was repaired by the Audi dealership in New London. It was out of alignment due to collision/damage to right front bumper from hit and run driver in a parking lot in June.
Mfg Campaign: 11542571
Recall Date: Sep 5, 2023
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