Complaints & Recalls
Official Safety Recalls - Important!
58 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 93U6/93U8
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91Ei
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91CR
Recall Date: Oct 20, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8 vehicles. A missing sealing pin may allow moisture to enter the engine control module connector, possibly causing a control module malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97EV
Recall Date: Feb 24, 2021
Consumer Complaints
6 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Corrective Action:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Additional Notes:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Mfg Campaign: 11581253
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Corrective Action:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Additional Notes:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Mfg Campaign: 11581253
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Corrective Action:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Additional Notes:
Total electrical shutdown over about 2 minutes. Stranded on road. All electrical systems failed rapidly. Strongly suspect this is part of known BSG/alternator issues with this model.
Mfg Campaign: 11581253
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
fuel pump leak, dealer claimed the seal is broken from the manufacture, gave out strong gasoline smell
Corrective Action:
fuel pump leak, dealer claimed the seal is broken from the manufacture, gave out strong gasoline smell
Additional Notes:
fuel pump leak, dealer claimed the seal is broken from the manufacture, gave out strong gasoline smell
Mfg Campaign: 11473198
Recall Date: Jul 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Delay in change gear especially from full stop, vehicle recoil, jump, jolt, sometimes with loud noise
Corrective Action:
Delay in change gear especially from full stop, vehicle recoil, jump, jolt, sometimes with loud noise
Additional Notes:
Delay in change gear especially from full stop, vehicle recoil, jump, jolt, sometimes with loud noise
Mfg Campaign: 11473200
Recall Date: Jul 10, 2022
Volkswagen Group Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving in the morning on a November day on a rural road. The rear moon roof exploded outward. The sound was deafening and scared my passenger and I. The center glass exploded outward, scattering glass outside and inside of the car. I believe that if this happened that passengers in the car could be hurt. Other drivers on the highway could be startled on their car damaged by the flying glass. An accident could be induced by the incident either by the drive of my car or by nearby drivers.
Corrective Action:
I was driving in the morning on a November day on a rural road. The rear moon roof exploded outward. The sound was deafening and scared my passenger and I. The center glass exploded outward, scattering glass outside and inside of the car. I believe that if this happened that passengers in the car could be hurt. Other drivers on the highway could be startled on their car damaged by the flying glass. An accident could be induced by the incident either by the drive of my car or by nearby drivers.
Additional Notes:
I was driving in the morning on a November day on a rural road. The rear moon roof exploded outward. The sound was deafening and scared my passenger and I. The center glass exploded outward, scattering glass outside and inside of the car. I believe that if this happened that passengers in the car could be hurt. Other drivers on the highway could be startled on their car damaged by the flying glass. An accident could be induced by the incident either by the drive of my car or by nearby drivers.
Mfg Campaign: 11445709
Recall Date: Dec 31, 2021
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