Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 93U6/93U8
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A8 and 2020-2021 Audi S8 vehicles. A missing sealing pin may allow moisture to enter the engine control module connector, possibly causing a control module malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97EV
Recall Date: Feb 24, 2021
Consumer Complaints
5 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Audi 2020 A8L Engine Fire 3/6/2024 Confirmed by Fire Department, American Family Insurance Unclear if it has been inspected by the Audi U.S. No indication has been received. Incident occurred March 6th, 2024 at approximately 3pm. Operated vehicle in early morning to meet friends for coffee at a nearby coffee shop. Returned home, parked in home garage, turned engine off and went to my home office in lower floor. Wife came home after running errands, opened garage door and massive, thick black smoke escaped. Wife ran to front door and called for me to "come quickly." I grabbed the hose, connected it and sprayed front of car. By that time fire was arrived, fire from engine compartment was reaching four-feet high, as well as from passenger-side front wheel well and from rear of front hood at windshield area. CAR TOTALED. Significant fire damage to the Garage interior.
Corrective Action:
Audi 2020 A8L Engine Fire 3/6/2024 Confirmed by Fire Department, American Family Insurance Unclear if it has been inspected by the Audi U.S. No indication has been received. Incident occurred March 6th, 2024 at approximately 3pm. Operated vehicle in early morning to meet friends for coffee at a nearby coffee shop. Returned home, parked in home garage, turned engine off and went to my home office in lower floor. Wife came home after running errands, opened garage door and massive, thick black smoke escaped. Wife ran to front door and called for me to "come quickly." I grabbed the hose, connected it and sprayed front of car. By that time fire was arrived, fire from engine compartment was reaching four-feet high, as well as from passenger-side front wheel well and from rear of front hood at windshield area. CAR TOTALED. Significant fire damage to the Garage interior.
Additional Notes:
Audi 2020 A8L Engine Fire 3/6/2024 Confirmed by Fire Department, American Family Insurance Unclear if it has been inspected by the Audi U.S. No indication has been received. Incident occurred March 6th, 2024 at approximately 3pm. Operated vehicle in early morning to meet friends for coffee at a nearby coffee shop. Returned home, parked in home garage, turned engine off and went to my home office in lower floor. Wife came home after running errands, opened garage door and massive, thick black smoke escaped. Wife ran to front door and called for me to "come quickly." I grabbed the hose, connected it and sprayed front of car. By that time fire was arrived, fire from engine compartment was reaching four-feet high, as well as from passenger-side front wheel well and from rear of front hood at windshield area. CAR TOTALED. Significant fire damage to the Garage interior.
Mfg Campaign: 11581726
Recall Date: Apr 8, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Start system malfunction causes the car to randomly lose ALL power and roll back when at a stopped, causing the car to be disabled and unable to start again. Faults indicate a failure of the 48V belt driven starter generator. Parts to repair defect are severely back ordered, taking months to obtain.
Corrective Action:
Start system malfunction causes the car to randomly lose ALL power and roll back when at a stopped, causing the car to be disabled and unable to start again. Faults indicate a failure of the 48V belt driven starter generator. Parts to repair defect are severely back ordered, taking months to obtain.
Additional Notes:
Start system malfunction causes the car to randomly lose ALL power and roll back when at a stopped, causing the car to be disabled and unable to start again. Faults indicate a failure of the 48V belt driven starter generator. Parts to repair defect are severely back ordered, taking months to obtain.
Mfg Campaign: 11494953
Recall Date: Nov 26, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Corrective Action:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Additional Notes:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Mfg Campaign: 11435705
Recall Date: Oct 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Corrective Action:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Additional Notes:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Mfg Campaign: 11435705
Recall Date: Oct 6, 2021
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Corrective Action:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Additional Notes:
8/23/2021-I was slowing down at a red light and getting ready to stop but the light turned green and so high pushed on the gas to go before I got to a full stop. The battery warning light came on so I turned around to go back home can you swap cars. My fiancé had to go to work that day and took the vehicle. On his way back going 60 mph on the highway, The power to the vehicle shut down and he was unable to do anything other than slow down and pull off to the side of the road. The vehicle was sent into the Audi dealership and they changed out the 48V battery in the trunk. They also ordered an alternator but did not install it because it start it back up. A couple weeks later (9/25/2021) the same thing happened at a stop sign as I was slowing down but not at a complete stop and hit the gas and the battery light came back on. That light means the battery is disconnected from the engine and once the power runs out, it will shut down again. So I took it straight to the dealership and left it there until they can take a look at it. It’s at the dealership now. There seems to be a flaw in the (stop/go)system of the vehicle when the engine wants to turn off at a stop and when to restart the engine to go. Causing a disconnect of the battery in the trunk to the engine.
Mfg Campaign: 11435705
Recall Date: Oct 6, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury