AUDI A8 2016

Complete listing of complaints and recalls for this vehicle

14
Complaints
4
Recalls

Complaints & Recalls

14 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V178000 SAFETY RECALL
26.1K Vehicles Affected
Recall Date: Mar 23, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2013-2017 A8, S6 Sedan, S7, S8, and 2014-2017 RS7 vehicles. The turbocharger oil supply strainer can become blocked, causing wear to the bearings due to lack of lubrication.

Potential Risk:
Worn bearings can cause the turbine wheel to contact the turbocharger housing or cause the shaft to break, causing an engine stall and increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the oil strainer and perform an oil change, free of charge. Owner notification letters were mailed August 4, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 21H7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 21H7
Notice Date: Aug 4, 2022
Recall Date: Mar 23, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 20V397000 SAFETY RECALL
13K Vehicles Affected
Recall Date: Jul 7, 2020
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S8 and A8 vehicles. The seal around the engine compartment may come loose and contact hot engine components.

Potential Risk:
If the seal contacts hot engine components, there could be an increased risk of a fire.
FREE Recall Solution:
Audi will notify owners, and dealers will install a retaining plate to prevent the engine compartment seal from loosening. The recall began September 4, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 51G6.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 51G6
Notice Date: Sep 4, 2020
Recall Date: Jul 7, 2020
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V057000 SAFETY RECALL
9K Vehicles Affected
Recall Date: Jan 28, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A8 and S8 vehicles. The fuel supply line for the high pressure fuel pump may become porous and leak fuel.

Potential Risk:
Leaking fuel, in the presence of an ignition source, increases the risk of fire.
FREE Recall Solution:
Audi has notified owners, and dealers will install a fuel pressure damper, free of charge. The recall began February 21, 2019. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BM.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 20BM
Notice Date: Feb 21, 2019
Recall Date: Jan 28, 2019
Volkswagen Group Of America, Inc.
NHTSA Campaign: 19V035000 SAFETY RECALL
74.9K Vehicles Affected
Recall Date: Jan 16, 2019
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.

Potential Risk:
A fuel leak in the presence of an ignition source can increase risk of a fire.
FREE Recall Solution:
Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 24DP
Notice Date: Feb 28, 2019
Recall Date: Jan 16, 2019

Consumer Complaints

14 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11497032 Other
Dec 12, 2022
Defect Description:

ENGINE

Potential Consequences:

My car was schedule for the 21H7 recall. I received 2 letters this year to have the recall work done. Audi of Pittsburgh's only available date was 12/08/22. I took the car in and later that day I got a call stating the recall was done back in March of this year. I told them it was not. Later I got a call saying it was done in April of 2019. I asked for the repair order and no one will provide it. To me it seems that Audi is looking for a reason not to perform the work.

Corrective Action:

My car was schedule for the 21H7 recall. I received 2 letters this year to have the recall work done. Audi of Pittsburgh's only available date was 12/08/22. I took the car in and later that day I got a call stating the recall was done back in March of this year. I told them it was not. Later I got a call saying it was done in April of 2019. I asked for the repair order and no one will provide it. To me it seems that Audi is looking for a reason not to perform the work.

Additional Notes:

My car was schedule for the 21H7 recall. I received 2 letters this year to have the recall work done. Audi of Pittsburgh's only available date was 12/08/22. I took the car in and later that day I got a call stating the recall was done back in March of this year. I told them it was not. Later I got a call saying it was done in April of 2019. I asked for the repair order and no one will provide it. To me it seems that Audi is looking for a reason not to perform the work.

Manufacturer: AUDI
Mfg Campaign: 11497032
Notice Date: Dec 12, 2022
Recall Date: Dec 12, 2022
Volkswagen Group Of America, Inc.
Campaign: 11480781 Other
Aug 23, 2022
Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Corrective Action:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Additional Notes:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Manufacturer: AUDI
Mfg Campaign: 11480781
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Volkswagen Group Of America, Inc.
Campaign: 11480781 Other
Aug 23, 2022
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Corrective Action:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Additional Notes:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Manufacturer: AUDI
Mfg Campaign: 11480781
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Volkswagen Group Of America, Inc.
Campaign: 11480781 Other
Aug 23, 2022
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Corrective Action:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Additional Notes:

The contact owns a 2016 Audi A8. The contact stated while driving at various speeds, the vehicle hesitated. Additionally, after starting the vehicle in the morning, the vehicle was shaking until the engine warmed up. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed; however, the cause of the failure was not determined. The contact researched online and related the failure to NHTSA Campaign Number: 22V178000 (Engine and Engine Cooling), 20V397000 (Structure), and 19V057000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

Manufacturer: AUDI
Mfg Campaign: 11480781
Notice Date: Aug 23, 2022
Recall Date: Aug 23, 2022
Volkswagen Group Of America, Inc.
Campaign: 11463254 Other
May 3, 2022
Defect Description:

ENGINE

Potential Consequences:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Corrective Action:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Additional Notes:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Manufacturer: AUDI
Mfg Campaign: 11463254
Notice Date: May 3, 2022
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Campaign: 11463254 Other
May 3, 2022
Defect Description:

SUSPENSION

Potential Consequences:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Corrective Action:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Additional Notes:

Recall for turbo internals, but nothing done to remedy problem . Second issue in leaking suspension parts, which the dealership let problem continue, until warranty up.

Manufacturer: AUDI
Mfg Campaign: 11463254
Notice Date: May 3, 2022
Recall Date: May 3, 2022
Volkswagen Group Of America, Inc.
Campaign: 11454753 Other
Mar 1, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Turbos failed which caused the car to shut down in heavy traffic on an interstate.

Corrective Action:

Turbos failed which caused the car to shut down in heavy traffic on an interstate.

Additional Notes:

Turbos failed which caused the car to shut down in heavy traffic on an interstate.

Manufacturer: AUDI
Mfg Campaign: 11454753
Notice Date: Mar 1, 2022
Recall Date: Mar 1, 2022
Volkswagen Group Of America, Inc.
Campaign: 11422431 Other
Jun 26, 2021
Defect Description:

ENGINE

Potential Consequences:

I was driving and my turbos blew causing my car to shut down and not be able to restart. I was in the middle of traffic and was lucky to pull over. There was no warning and I had my 2 young kids in the car and it could have caused an accident. This was dangerous for myself and other motorists. I use this vehicle as a daily driver and this should not happen. I have not had it repaired yet but I can only imagine it will costs thousands of dollars.

Corrective Action:

I was driving and my turbos blew causing my car to shut down and not be able to restart. I was in the middle of traffic and was lucky to pull over. There was no warning and I had my 2 young kids in the car and it could have caused an accident. This was dangerous for myself and other motorists. I use this vehicle as a daily driver and this should not happen. I have not had it repaired yet but I can only imagine it will costs thousands of dollars.

Additional Notes:

I was driving and my turbos blew causing my car to shut down and not be able to restart. I was in the middle of traffic and was lucky to pull over. There was no warning and I had my 2 young kids in the car and it could have caused an accident. This was dangerous for myself and other motorists. I use this vehicle as a daily driver and this should not happen. I have not had it repaired yet but I can only imagine it will costs thousands of dollars.

Manufacturer: AUDI
Mfg Campaign: 11422431
Notice Date: Jun 26, 2021
Recall Date: Jun 26, 2021
Volkswagen Group Of America, Inc.
Campaign: 11406251 Other
Apr 3, 2021
Defect Description:

ENGINE

Potential Consequences:

CAR STALLS UNEXPECTEDLY WHEN DRIVING ON CITY STREETS OR HIGHWAY. CAUSE DUE TO TURBO ISSUES

Corrective Action:

CAR STALLS UNEXPECTEDLY WHEN DRIVING ON CITY STREETS OR HIGHWAY. CAUSE DUE TO TURBO ISSUES

Additional Notes:

CAR STALLS UNEXPECTEDLY WHEN DRIVING ON CITY STREETS OR HIGHWAY. CAUSE DUE TO TURBO ISSUES

Manufacturer: AUDI
Mfg Campaign: 11406251
Notice Date: Apr 3, 2021
Recall Date: Apr 3, 2021
Volkswagen Group Of America, Inc.
Campaign: 11388662 Other
Jan 18, 2021
Defect Description:

ENGINE

Potential Consequences:

WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE REPLACED. CAR HAD 45K MILES, LESS THAN ONE MONTH OFF CPO WARRANTY (I.E., PERFECTLY MAINTAINED).

Corrective Action:

WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE REPLACED. CAR HAD 45K MILES, LESS THAN ONE MONTH OFF CPO WARRANTY (I.E., PERFECTLY MAINTAINED).

Additional Notes:

WAS DRIVING ON THE HIGHWAY FOR 2 HOURS, SLOWED DOWN TO EXIT TO A GAS STATION, ONCE ON THE ROUTE CAR SHUT DOWN, ALL SYSTEMS INOPERATIVE STEERING AND BRAKES SOON HARDEN COULD SECURELY STOP AT GAS STATION WITH IMPULSE. CAR COULD NOT BE TURNED ON AGAIN EASILY, AND IN MY DRIVE TO THE CLOSEST HOTEL (2 MNILES) CAR WILL SHUT DOWN IF NOT CONSTANTLY ACCELERATED. DEALER TOLD ME TWO TURBOS NEEDED TO BE REPLACED. CAR HAD 45K MILES, LESS THAN ONE MONTH OFF CPO WARRANTY (I.E., PERFECTLY MAINTAINED).

Manufacturer: AUDI
Mfg Campaign: 11388662
Notice Date: Jan 18, 2021
Recall Date: Jan 18, 2021
Volkswagen Group Of America, Inc.
Campaign: 11342620 Other
Jul 31, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

AS A RESIDENT OF OKLAHOMA I PURCHASED A 2016 AUDI A8 FROM VROOM IN NOVEMBER 2019. I PAID THEM 30,000 CASH DOWN TO INCLUDE $4025 IN SALES TAX $73.75 DEALER INVENTORY TAX $105.50 GOV LICENSE AND REGISTRATION FEES $11.00 CERT OF TITLE FEE $25.00 VEHICLE INSPECTION FEE $150.00 SOME RANDOM DOCUMENT FEE RELATED TO REGISTRATION ALL OF WHICH VROOM HAS REFUSED TO COMPLY WITH!!! IT'S GOING ON NINE MONTHS AND I HAVE NOT HAD ANY TYPE OF REGISTRATION, LICENSE PLATE, TEMPORARY PLATE SINCE JANUARY 2020 THAT'S VALID ON THE CAR THAT I PURCHASED FROM THIS SHADY COMPANY! I SIGNED ALL THE CONTRACTS, SENT THEN THE VIN VERIFICATION FORM AND STILL NOTHING. NOT EVEN ADDITIONAL TEMPORARY PLATES UNTIL THEY GET THEIR CRAP TOGETHER!! I'VE CALLED THEM, EMAILED THEM AND ONCE THEY RECEIVED MY PAYMENT IT'S LIKE I DIDN'T EXIST. THIS IS UNACCEPTABLE AND THIS COMPANY NEEDS TO BE HELD RESPONSIBLE. I'VE BEEN TO MY OKLAHOMA DEPARTMENT OF MOTOR VEHICLES TO SEE IF THEY COULD HELP ME FILE A COMPLAINT OR DO SOMETHING GIVE ME A LICENSE PLATE SINCE I'VE ALREADY PAID FOR TAX, TITLE & REG BUT BECAUSE THE COMPANY IS LOCATED IN TEXAS THEY CLAIM THERE IS NOTHING THAT THEY CAN DO. IF I HAD A DRIVABLE CAR I MIGHT BE ABLE TO DRIVE DOWN TO A TEXAS DMV BUT BECAUSE OF VROOMS POOR BUSINESS PRACTICES, THEFT AND FAILURE TO COMPLY WITH THEIR OWN CONTRACTS I'VE BEEN PAYING ON A CAR THAT IS USELESS TO ME. PLEASE HELP ME FORCE THIS COMPANY TO SEND ME MY PLATES AND PROSECUTE TO THE FULL EXTENT OF THE LAW. ''- VIN [XXX] COMPANY FAILING TO COMPLY WITH CONTRACT & STEALING CONSUMER MONEY: VROOM 12053 SW FRWY STAFFORD TX 77477 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

AS A RESIDENT OF OKLAHOMA I PURCHASED A 2016 AUDI A8 FROM VROOM IN NOVEMBER 2019. I PAID THEM 30,000 CASH DOWN TO INCLUDE $4025 IN SALES TAX $73.75 DEALER INVENTORY TAX $105.50 GOV LICENSE AND REGISTRATION FEES $11.00 CERT OF TITLE FEE $25.00 VEHICLE INSPECTION FEE $150.00 SOME RANDOM DOCUMENT FEE RELATED TO REGISTRATION ALL OF WHICH VROOM HAS REFUSED TO COMPLY WITH!!! IT'S GOING ON NINE MONTHS AND I HAVE NOT HAD ANY TYPE OF REGISTRATION, LICENSE PLATE, TEMPORARY PLATE SINCE JANUARY 2020 THAT'S VALID ON THE CAR THAT I PURCHASED FROM THIS SHADY COMPANY! I SIGNED ALL THE CONTRACTS, SENT THEN THE VIN VERIFICATION FORM AND STILL NOTHING. NOT EVEN ADDITIONAL TEMPORARY PLATES UNTIL THEY GET THEIR CRAP TOGETHER!! I'VE CALLED THEM, EMAILED THEM AND ONCE THEY RECEIVED MY PAYMENT IT'S LIKE I DIDN'T EXIST. THIS IS UNACCEPTABLE AND THIS COMPANY NEEDS TO BE HELD RESPONSIBLE. I'VE BEEN TO MY OKLAHOMA DEPARTMENT OF MOTOR VEHICLES TO SEE IF THEY COULD HELP ME FILE A COMPLAINT OR DO SOMETHING GIVE ME A LICENSE PLATE SINCE I'VE ALREADY PAID FOR TAX, TITLE & REG BUT BECAUSE THE COMPANY IS LOCATED IN TEXAS THEY CLAIM THERE IS NOTHING THAT THEY CAN DO. IF I HAD A DRIVABLE CAR I MIGHT BE ABLE TO DRIVE DOWN TO A TEXAS DMV BUT BECAUSE OF VROOMS POOR BUSINESS PRACTICES, THEFT AND FAILURE TO COMPLY WITH THEIR OWN CONTRACTS I'VE BEEN PAYING ON A CAR THAT IS USELESS TO ME. PLEASE HELP ME FORCE THIS COMPANY TO SEND ME MY PLATES AND PROSECUTE TO THE FULL EXTENT OF THE LAW. ''- VIN [XXX] COMPANY FAILING TO COMPLY WITH CONTRACT & STEALING CONSUMER MONEY: VROOM 12053 SW FRWY STAFFORD TX 77477 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

AS A RESIDENT OF OKLAHOMA I PURCHASED A 2016 AUDI A8 FROM VROOM IN NOVEMBER 2019. I PAID THEM 30,000 CASH DOWN TO INCLUDE $4025 IN SALES TAX $73.75 DEALER INVENTORY TAX $105.50 GOV LICENSE AND REGISTRATION FEES $11.00 CERT OF TITLE FEE $25.00 VEHICLE INSPECTION FEE $150.00 SOME RANDOM DOCUMENT FEE RELATED TO REGISTRATION ALL OF WHICH VROOM HAS REFUSED TO COMPLY WITH!!! IT'S GOING ON NINE MONTHS AND I HAVE NOT HAD ANY TYPE OF REGISTRATION, LICENSE PLATE, TEMPORARY PLATE SINCE JANUARY 2020 THAT'S VALID ON THE CAR THAT I PURCHASED FROM THIS SHADY COMPANY! I SIGNED ALL THE CONTRACTS, SENT THEN THE VIN VERIFICATION FORM AND STILL NOTHING. NOT EVEN ADDITIONAL TEMPORARY PLATES UNTIL THEY GET THEIR CRAP TOGETHER!! I'VE CALLED THEM, EMAILED THEM AND ONCE THEY RECEIVED MY PAYMENT IT'S LIKE I DIDN'T EXIST. THIS IS UNACCEPTABLE AND THIS COMPANY NEEDS TO BE HELD RESPONSIBLE. I'VE BEEN TO MY OKLAHOMA DEPARTMENT OF MOTOR VEHICLES TO SEE IF THEY COULD HELP ME FILE A COMPLAINT OR DO SOMETHING GIVE ME A LICENSE PLATE SINCE I'VE ALREADY PAID FOR TAX, TITLE & REG BUT BECAUSE THE COMPANY IS LOCATED IN TEXAS THEY CLAIM THERE IS NOTHING THAT THEY CAN DO. IF I HAD A DRIVABLE CAR I MIGHT BE ABLE TO DRIVE DOWN TO A TEXAS DMV BUT BECAUSE OF VROOMS POOR BUSINESS PRACTICES, THEFT AND FAILURE TO COMPLY WITH THEIR OWN CONTRACTS I'VE BEEN PAYING ON A CAR THAT IS USELESS TO ME. PLEASE HELP ME FORCE THIS COMPANY TO SEND ME MY PLATES AND PROSECUTE TO THE FULL EXTENT OF THE LAW. ''- VIN [XXX] COMPANY FAILING TO COMPLY WITH CONTRACT & STEALING CONSUMER MONEY: VROOM 12053 SW FRWY STAFFORD TX 77477 REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: AUDI
Mfg Campaign: 11342620
Notice Date: Jul 31, 2020
Recall Date: Jul 31, 2020
Volkswagen Group Of America, Inc.
Campaign: 11182840 Other
Feb 27, 2019
Defect Description:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Potential Consequences:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Corrective Action:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Additional Notes:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Manufacturer: AUDI
Mfg Campaign: 11182840
Notice Date: Feb 27, 2019
Recall Date: Feb 27, 2019
Volkswagen Group Of America, Inc.
Campaign: 11182840 Other
Feb 27, 2019
Defect Description:

TIRES

Potential Consequences:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Corrective Action:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Additional Notes:

TL* THE CONTACT OWNS A 2016 AUDI A8 EQUIPPED WITH FOUR CONTINENTAL SPORT CONTACT 5P TIRES, SIZE: 275/35R21 (NA). WHILE DRIVING 30 MPH, THE CONTACT STRUCK A POTHOLE AND THE FRONT PASSENGER TIRE FLATTENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED TO ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER AND TIRE FAILURE MILEAGE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 3,500.

Manufacturer: AUDI
Mfg Campaign: 11182840
Notice Date: Feb 27, 2019
Recall Date: Feb 27, 2019
Volkswagen Group Of America, Inc.
Campaign: 10876382 Other
Jun 24, 2016
Defect Description:

POWER TRAIN

Potential Consequences:

I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.

Corrective Action:

I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.

Additional Notes:

I DON'T HAVE A COMPLAINT, PER SE, I AM ALERTING YOU TO THE FACT THAT THE AUDI A8 HAS THE SAME SHIFTER AS THE JEEP CHEROKEE THAT HAS BEEN IN THE NEWS LATELY. SAME SUPPLIER, ZF.

Manufacturer: AUDI
Mfg Campaign: 10876382
Notice Date: Jun 24, 2016
Recall Date: Jun 24, 2016

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