Complaints & Recalls
Official Safety Recalls - Important!
57 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 SQ8, A6 SEDAN, A7, A8, Q7, Q8, RS6 Avant, RS7, RSQ8, S6 SEDAN, S7, S8, A6 Allroad, and SQ7 vehicles. Due to a software error, the instrument panel display may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 90VC
Recall Date: Mar 31, 2025
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 93U6/93U8
Recall Date: Dec 13, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Consumer Complaints
4 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At first, the yellow electrical system malfunction warning light came on. After a short time of driving, the light turned red, and very shortly after than (within five minutes as I was trying to drive the vehicle to the dealership for repair), all of the electrical systems in the vehicle failed. It created a very dangerous driving situation. I brought the vehicle to the Audi dealership, where they made repairs (replacing the generator) and returned the vehicle to me. Two days later, the yellow electrical system malfunction warning light returned while I was driving on the highway. I was able to drive the vehicle home, but along the way, the air conditioning failed. I will be bringing the vehicle back to Audi for further repairs. This defect is very dangerous because, in a very short amount of time, the car not only becomes inoperable, but essentially all of the car’s systems fail.
Corrective Action:
At first, the yellow electrical system malfunction warning light came on. After a short time of driving, the light turned red, and very shortly after than (within five minutes as I was trying to drive the vehicle to the dealership for repair), all of the electrical systems in the vehicle failed. It created a very dangerous driving situation. I brought the vehicle to the Audi dealership, where they made repairs (replacing the generator) and returned the vehicle to me. Two days later, the yellow electrical system malfunction warning light returned while I was driving on the highway. I was able to drive the vehicle home, but along the way, the air conditioning failed. I will be bringing the vehicle back to Audi for further repairs. This defect is very dangerous because, in a very short amount of time, the car not only becomes inoperable, but essentially all of the car’s systems fail.
Additional Notes:
At first, the yellow electrical system malfunction warning light came on. After a short time of driving, the light turned red, and very shortly after than (within five minutes as I was trying to drive the vehicle to the dealership for repair), all of the electrical systems in the vehicle failed. It created a very dangerous driving situation. I brought the vehicle to the Audi dealership, where they made repairs (replacing the generator) and returned the vehicle to me. Two days later, the yellow electrical system malfunction warning light returned while I was driving on the highway. I was able to drive the vehicle home, but along the way, the air conditioning failed. I will be bringing the vehicle back to Audi for further repairs. This defect is very dangerous because, in a very short amount of time, the car not only becomes inoperable, but essentially all of the car’s systems fail.
Mfg Campaign: 11552430
Recall Date: Oct 28, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Corrective Action:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Additional Notes:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Mfg Campaign: 11517345
Recall Date: Apr 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Corrective Action:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Additional Notes:
The virtual cockpit (dashboard) went completely black except for an exclamation point. Speed, warning symbols, engine temp etc were not visible. Dealers has confirmed the issue and is currently trying to remedy the situation. The danger was not knowing how fast I was traveling.
Mfg Campaign: 11517345
Recall Date: Apr 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2021 Audi A7. The contact stated while driving 70 MPH with the cruise control activated, the vehicle unexpectedly decelerated. The vehicle was taken to the dealer. The dealer informed the contact that the speed control software needed to be reprogrammed. The software was updated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2021 Audi A7. The contact stated while driving 70 MPH with the cruise control activated, the vehicle unexpectedly decelerated. The vehicle was taken to the dealer. The dealer informed the contact that the speed control software needed to be reprogrammed. The software was updated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2021 Audi A7. The contact stated while driving 70 MPH with the cruise control activated, the vehicle unexpectedly decelerated. The vehicle was taken to the dealer. The dealer informed the contact that the speed control software needed to be reprogrammed. The software was updated. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 1,000.
Mfg Campaign: 11453634
Recall Date: Feb 23, 2022
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