Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi S7, S6 Sedan, RS7, RS6 Avant, A6 Allroad, 2019-2021 A7, and A6 Sedan vehicles. An incorrectly labeled brake fluid cap may have been installed, which can result in the use of the wrong type of brake fluid.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 47T9
Recall Date: Aug 25, 2023
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 Audi S7, S6 Sedan, A6 Allroad, 2021-2022 RS7, RS6 Avant, 2019-2022 A7, and A6 Sedan vehicles. Liquid spilled in the rear seat may penetrate and cause the gateway control module to shut down.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 90V2
Recall Date: Nov 21, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 RS6 Avant and RS7, 2020-2022 A6 Allroad, S6 Sedan, and S7, and 2019-2022 A6 Sedan and A7 vehicles. The fuel level sender may stick, causing an inaccurate fuel level reading to be displayed on the instrument cluster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20DN
Recall Date: Mar 14, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS6 Avant, RS7, 2020-2021 A6 Allroad, S6 Sedan, S7, 2019-2021 A6 Sedan, and A7 vehicles. The score line on the passenger air bag may not have been manufactured correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70i2
Recall Date: Mar 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Audi A6, A6 Allroad and A7 vehicles. The passenger air bag may not properly deploy through the instrument panel tear seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70H6
Recall Date: May 13, 2020
Consumer Complaints
2 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system malfunction during driving with multiple failures following after that. I managed to get the car in a safe area so I could get towed and not cause a dangerous situation on the road. This is a known issue with Audi’s with mild hybrid system where the 48v generator/alternator fails. The car goes in limp mode and causes a dangerous situation for driver and passengers if not able to steer the car off the highway. Audi has confirmed the issue with the 48v generator, but there is no recall for these vehicles despite Audi knowing this can cause dangerous situations on the road during a failure of this type. The car cannot be driven now until a replacement part comes in (lead time around 3 months).
Corrective Action:
Electrical system malfunction during driving with multiple failures following after that. I managed to get the car in a safe area so I could get towed and not cause a dangerous situation on the road. This is a known issue with Audi’s with mild hybrid system where the 48v generator/alternator fails. The car goes in limp mode and causes a dangerous situation for driver and passengers if not able to steer the car off the highway. Audi has confirmed the issue with the 48v generator, but there is no recall for these vehicles despite Audi knowing this can cause dangerous situations on the road during a failure of this type. The car cannot be driven now until a replacement part comes in (lead time around 3 months).
Additional Notes:
Electrical system malfunction during driving with multiple failures following after that. I managed to get the car in a safe area so I could get towed and not cause a dangerous situation on the road. This is a known issue with Audi’s with mild hybrid system where the 48v generator/alternator fails. The car goes in limp mode and causes a dangerous situation for driver and passengers if not able to steer the car off the highway. Audi has confirmed the issue with the 48v generator, but there is no recall for these vehicles despite Audi knowing this can cause dangerous situations on the road during a failure of this type. The car cannot be driven now until a replacement part comes in (lead time around 3 months).
Mfg Campaign: 11551205
Recall Date: Oct 21, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CHARGING PAD CAUSED THE IPHONE TO OVERHEAT AND GO INTO THERMAL PROTECTION MODE. I HAVE READ THIS IS A COMMOIN OCCURRENCE WITH THIS VEHICLE.
Corrective Action:
THE CHARGING PAD CAUSED THE IPHONE TO OVERHEAT AND GO INTO THERMAL PROTECTION MODE. I HAVE READ THIS IS A COMMOIN OCCURRENCE WITH THIS VEHICLE.
Additional Notes:
THE CHARGING PAD CAUSED THE IPHONE TO OVERHEAT AND GO INTO THERMAL PROTECTION MODE. I HAVE READ THIS IS A COMMOIN OCCURRENCE WITH THIS VEHICLE.
Mfg Campaign: 11395080
Recall Date: Feb 7, 2021
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