Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24DP
Recall Date: Jan 16, 2019
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 74D5
Recall Date: Jun 4, 2018
Consumer Complaints
5 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Corrective Action:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Additional Notes:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Mfg Campaign: 11581063
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Corrective Action:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Additional Notes:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Mfg Campaign: 11581063
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Corrective Action:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Additional Notes:
My 2018 Audi A7 auto start / stop system has a very noticeable violent jerk when the engine restarts or I let off the brake.
Mfg Campaign: 11581063
Recall Date: Apr 4, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 AUDI A7. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LESS EVIDENT DURING THE WINTER MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 AUDI A7. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LESS EVIDENT DURING THE WINTER MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 AUDI A7. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUDI SAN DIEGO (9010 MIRAMAR RD, SAN DIEGO, CA 92126) WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LESS EVIDENT DURING THE WINTER MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11324426
Recall Date: May 13, 2020
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SUNROOF EXPLODED WHILE DRIVING AT 50 MPH ON INTERSTATE 84. NO OTHER VEHICLES OR OVERHEAD CROSSINGS NEARBY.
Corrective Action:
SUNROOF EXPLODED WHILE DRIVING AT 50 MPH ON INTERSTATE 84. NO OTHER VEHICLES OR OVERHEAD CROSSINGS NEARBY.
Additional Notes:
SUNROOF EXPLODED WHILE DRIVING AT 50 MPH ON INTERSTATE 84. NO OTHER VEHICLES OR OVERHEAD CROSSINGS NEARBY.
Mfg Campaign: 11186100
Recall Date: Mar 12, 2019
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