AUDI A5 2022

Complete listing of complaints and recalls for this vehicle

6
Complaints
5
Recalls

Complaints & Recalls

6 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Volkswagen Group Of America, Inc.
NHTSA Campaign: 22V806000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Oct 26, 2022
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 AUDI A8, A6 Allroad, E-TRON Quattro, 2022 S3, RSQ8, RS7, RS6 Avant, Q8, Q7, Q3, E-TRON Sportback Quattro, S5 Cabriolet, E-TRON GT, S5 Sportback, A7, A6, A5 Sportback, A5 Cabriolet, A4, A4 Allroad, A3, S8, SQ7, SQ8, S6, and S4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 91Ei.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 91Ei
Notice Date: Jun 6, 2023
Recall Date: Oct 26, 2022
Volkswagen Group Of America, Inc.
NHTSA Campaign: 21V825000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Oct 20, 2021
Safety Issue:

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AUDI dealer to schedule your FREE recall repair.
Manufacturer: AUDI
Mfg Campaign: 91CR
Notice Date: Nov 9, 2021
Recall Date: Oct 20, 2021

Consumer Complaints

6 Complaints
Volkswagen Group Of America, Inc.
Campaign: 11641240 Other
Feb 7, 2025
Defect Description:

TIRES

Potential Consequences:

NHTSA Recall ID: 24T009 Continental Claim Number: [XXX] While driving on the highway from Lake Tahoe to Los Angeles with my family in the car, the front passenger-side tire unexpectedly exploded. The entire tread detached from the tire, causing damage to the right side of the vehicle as it separated. Prior to the incident, the car had undergone an inspection at an official Audi dealership, which included a tire inspection and alignment. No issues were identified at that time. The incident occurred in September 2024. The weather was extremely hot in the desert, so I was closely monitoring the tire pressure through the vehicle’s sensors. No abnormalities were detected before the sudden explosion. Fortunately, I was able to safely maneuver the vehicle off the highway despite the shock of the situation. It took several months for the Audi Pacific Service Center to replace the tires and send them to Continental for analysis. Continental has since denied reimbursement for the vehicle repairs, providing only a general report stating that the failure was unrelated to the recall. On [XXX] I requested a more detailed analysis, including a comprehensive report with supporting images and videos. Continental indicated a one-week turnaround, but as of February 6, 2025, I have not received any further information. The Important Safety Recall notice I received explicitly states that the affected tires may develop belt edge separation due to excessive flexing in the tread shoulder, leading to potential tread/belt loss. This description aligns precisely with the failure I experienced. However, Continental has not provided any evidence or a substantive explanation as to why my case does not fall within the scope of the recall. Given the circumstances and the clear similarities between my experience and the recall description, I am requesting reimbursement for the repair costs resulting from this incident. My car is still not safe to drive because of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Corrective Action:

NHTSA Recall ID: 24T009 Continental Claim Number: [XXX] While driving on the highway from Lake Tahoe to Los Angeles with my family in the car, the front passenger-side tire unexpectedly exploded. The entire tread detached from the tire, causing damage to the right side of the vehicle as it separated. Prior to the incident, the car had undergone an inspection at an official Audi dealership, which included a tire inspection and alignment. No issues were identified at that time. The incident occurred in September 2024. The weather was extremely hot in the desert, so I was closely monitoring the tire pressure through the vehicle’s sensors. No abnormalities were detected before the sudden explosion. Fortunately, I was able to safely maneuver the vehicle off the highway despite the shock of the situation. It took several months for the Audi Pacific Service Center to replace the tires and send them to Continental for analysis. Continental has since denied reimbursement for the vehicle repairs, providing only a general report stating that the failure was unrelated to the recall. On [XXX] I requested a more detailed analysis, including a comprehensive report with supporting images and videos. Continental indicated a one-week turnaround, but as of February 6, 2025, I have not received any further information. The Important Safety Recall notice I received explicitly states that the affected tires may develop belt edge separation due to excessive flexing in the tread shoulder, leading to potential tread/belt loss. This description aligns precisely with the failure I experienced. However, Continental has not provided any evidence or a substantive explanation as to why my case does not fall within the scope of the recall. Given the circumstances and the clear similarities between my experience and the recall description, I am requesting reimbursement for the repair costs resulting from this incident. My car is still not safe to drive because of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Additional Notes:

NHTSA Recall ID: 24T009 Continental Claim Number: [XXX] While driving on the highway from Lake Tahoe to Los Angeles with my family in the car, the front passenger-side tire unexpectedly exploded. The entire tread detached from the tire, causing damage to the right side of the vehicle as it separated. Prior to the incident, the car had undergone an inspection at an official Audi dealership, which included a tire inspection and alignment. No issues were identified at that time. The incident occurred in September 2024. The weather was extremely hot in the desert, so I was closely monitoring the tire pressure through the vehicle’s sensors. No abnormalities were detected before the sudden explosion. Fortunately, I was able to safely maneuver the vehicle off the highway despite the shock of the situation. It took several months for the Audi Pacific Service Center to replace the tires and send them to Continental for analysis. Continental has since denied reimbursement for the vehicle repairs, providing only a general report stating that the failure was unrelated to the recall. On [XXX] I requested a more detailed analysis, including a comprehensive report with supporting images and videos. Continental indicated a one-week turnaround, but as of February 6, 2025, I have not received any further information. The Important Safety Recall notice I received explicitly states that the affected tires may develop belt edge separation due to excessive flexing in the tread shoulder, leading to potential tread/belt loss. This description aligns precisely with the failure I experienced. However, Continental has not provided any evidence or a substantive explanation as to why my case does not fall within the scope of the recall. Given the circumstances and the clear similarities between my experience and the recall description, I am requesting reimbursement for the repair costs resulting from this incident. My car is still not safe to drive because of the damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Manufacturer: AUDI
Mfg Campaign: 11641240
Notice Date: Feb 7, 2025
Recall Date: Feb 7, 2025
Volkswagen Group Of America, Inc.
Campaign: 11635996 Other
Jan 14, 2025
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

The front tires started to come apart (tread separating from belt). I purchased new tires and had a shop install them. Some time later, after I had replaced the tires, I received a recall notice from Audi/Continental Tire for this exact issue. The notice (NHTSA Recall ID 24T009) stated to contact continental for reimbursement. I have contacted Continental Tire via telephone. They instructed me to submit pictures of the tires and receipts via their website. I did so on 11/14/2024, 12/5 and 1/14. I have only received automated validations of receipt. Continental Tire has not responded and will not address the issue. I have attached the documents sent to Continental Tire.

Corrective Action:

The front tires started to come apart (tread separating from belt). I purchased new tires and had a shop install them. Some time later, after I had replaced the tires, I received a recall notice from Audi/Continental Tire for this exact issue. The notice (NHTSA Recall ID 24T009) stated to contact continental for reimbursement. I have contacted Continental Tire via telephone. They instructed me to submit pictures of the tires and receipts via their website. I did so on 11/14/2024, 12/5 and 1/14. I have only received automated validations of receipt. Continental Tire has not responded and will not address the issue. I have attached the documents sent to Continental Tire.

Additional Notes:

The front tires started to come apart (tread separating from belt). I purchased new tires and had a shop install them. Some time later, after I had replaced the tires, I received a recall notice from Audi/Continental Tire for this exact issue. The notice (NHTSA Recall ID 24T009) stated to contact continental for reimbursement. I have contacted Continental Tire via telephone. They instructed me to submit pictures of the tires and receipts via their website. I did so on 11/14/2024, 12/5 and 1/14. I have only received automated validations of receipt. Continental Tire has not responded and will not address the issue. I have attached the documents sent to Continental Tire.

Manufacturer: AUDI
Mfg Campaign: 11635996
Notice Date: Jan 14, 2025
Recall Date: Jan 14, 2025
Volkswagen Group Of America, Inc.
Campaign: 11623171 Other
Nov 1, 2024
Defect Description:

WHEELS

Potential Consequences:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Corrective Action:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Additional Notes:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Manufacturer: AUDI
Mfg Campaign: 11623171
Notice Date: Nov 1, 2024
Recall Date: Nov 1, 2024
Volkswagen Group Of America, Inc.
Campaign: 11623171 Other
Nov 1, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Corrective Action:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Additional Notes:

All four tire have required replacement due to tread separation 2 tires replaced June 2023 with less than 15,000 miles 2 tires replaced September 2024 ,with thread separation.

Manufacturer: AUDI
Mfg Campaign: 11623171
Notice Date: Nov 1, 2024
Recall Date: Nov 1, 2024
Volkswagen Group Of America, Inc.
Campaign: 11619850 Other
Oct 15, 2024
Defect Description:

TIRES

Potential Consequences:

255/35R19 Failure of 1 tire in July. Replaced tire. No concerns noted by Discount tire when replacing it. 1 month later, another tire blew. Clear indication of safety concern so I replaced all tires. I have a picture of the damage, as well as of me literally changing the tire. Informed of recall - filed claim with Continental - Continental has denied my claim for reimbursement despite the pictures.

Corrective Action:

255/35R19 Failure of 1 tire in July. Replaced tire. No concerns noted by Discount tire when replacing it. 1 month later, another tire blew. Clear indication of safety concern so I replaced all tires. I have a picture of the damage, as well as of me literally changing the tire. Informed of recall - filed claim with Continental - Continental has denied my claim for reimbursement despite the pictures.

Additional Notes:

255/35R19 Failure of 1 tire in July. Replaced tire. No concerns noted by Discount tire when replacing it. 1 month later, another tire blew. Clear indication of safety concern so I replaced all tires. I have a picture of the damage, as well as of me literally changing the tire. Informed of recall - filed claim with Continental - Continental has denied my claim for reimbursement despite the pictures.

Manufacturer: AUDI
Mfg Campaign: 11619850
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Volkswagen Group Of America, Inc.
Campaign: 11605789 Other
Aug 1, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The pre-sense; alert, seatbelt tightening and braking, was triggered unexpectedly when driving on the straight area of my side road without cause. There were no other vehicles, flying debri or animals in the path of the car to cause the sudden and abrupt braking. My car has since been inspected by the dealer and the result was the pre-sense safety feature is properly working. The report stated it was possible the sensor detected mailboxes or shrubs along the road. The final statement in the diagnostic report was “The customer can change the settings to red”. I now have no confidence in the safety performance of my car and fear it will happen at a time which will cause an accident.

Corrective Action:

The pre-sense; alert, seatbelt tightening and braking, was triggered unexpectedly when driving on the straight area of my side road without cause. There were no other vehicles, flying debri or animals in the path of the car to cause the sudden and abrupt braking. My car has since been inspected by the dealer and the result was the pre-sense safety feature is properly working. The report stated it was possible the sensor detected mailboxes or shrubs along the road. The final statement in the diagnostic report was “The customer can change the settings to red”. I now have no confidence in the safety performance of my car and fear it will happen at a time which will cause an accident.

Additional Notes:

The pre-sense; alert, seatbelt tightening and braking, was triggered unexpectedly when driving on the straight area of my side road without cause. There were no other vehicles, flying debri or animals in the path of the car to cause the sudden and abrupt braking. My car has since been inspected by the dealer and the result was the pre-sense safety feature is properly working. The report stated it was possible the sensor detected mailboxes or shrubs along the road. The final statement in the diagnostic report was “The customer can change the settings to red”. I now have no confidence in the safety performance of my car and fear it will happen at a time which will cause an accident.

Manufacturer: AUDI
Mfg Campaign: 11605789
Notice Date: Aug 1, 2024
Recall Date: Aug 1, 2024

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