Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi RS5 Sportback, 2020-2021 Audi A5 Sportback, and S5 Sportback vehicles. The wiring harness for the rear lights could be missing the anti-abrasion protection in the area of the spare wheel well.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 97EU
Recall Date: Nov 25, 2020
Consumer Complaints
97 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Corrective Action:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Additional Notes:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Mfg Campaign: 11677655
Recall Date: Jul 31, 2025
Volkswagen Group Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Corrective Action:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Additional Notes:
Hello, I am writing today to inform you about the safety concerns I have over My Audis MMI issues. The MMI is the multi media infotainment which is operates my back up camera, proximity sensors and navigation. The MMI is stuck in a loop and reboots every 60 seconds. I was backing up and the MMI rebooted on me which abruptly stop streaming what was behind me, my neighbor was also backing up and thankfully I spotted them on my rear view mirror and stop in time before we collided.
Mfg Campaign: 11677655
Recall Date: Jul 31, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without warning and is intermittent, making it unpredictable. Observed Symptoms/Events: Complete Loss of MMI Functionality: The screen goes black, and all associated functions (navigation, radio, Bluetooth, vehicle settings, climate control interface, rearview camera, etc.) become inoperable. Random Occurrence: The shutdown can happen at any time, regardless of driving conditions (e.g., stationary, low speed, highway speed). There appears to be no consistent trigger. Duration of Outage: The MMI system typically remains off for a period ranging from a few seconds to several minutes before spontaneously restarting. In some cases, the system may not restart until the vehicle is turned off and on again. Impact on Other Systems: While the primary issue is with the MMI, the owner reports concern about potential impacts on critical vehicle functions that utilize the MMI display (e.g., rearview camera when backing up, warning messages displayed on MMI). No Warning Indicators: No specific warning lights or messages appear on the instrument cluster immediately preceding or during the MMI shutdown. Repeatability: The issue is not consistently repeatable on demand, but it has occurred multiple times since its initial manifestation. Potential Safety Risk: The random shutdown of the MMI system poses potential safety concerns due to: Distraction: Unexpected system failure can be distracting to the driver, potentially diverting attention from the road. Loss of Critical Information: The MMI displays crucial information such as navigation directions, rearview camera feed, and certain warning messages. A sudden loss of this information can compromise driver awareness, especially when maneuvering or in complex traffic situations.
Corrective Action:
The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without warning and is intermittent, making it unpredictable. Observed Symptoms/Events: Complete Loss of MMI Functionality: The screen goes black, and all associated functions (navigation, radio, Bluetooth, vehicle settings, climate control interface, rearview camera, etc.) become inoperable. Random Occurrence: The shutdown can happen at any time, regardless of driving conditions (e.g., stationary, low speed, highway speed). There appears to be no consistent trigger. Duration of Outage: The MMI system typically remains off for a period ranging from a few seconds to several minutes before spontaneously restarting. In some cases, the system may not restart until the vehicle is turned off and on again. Impact on Other Systems: While the primary issue is with the MMI, the owner reports concern about potential impacts on critical vehicle functions that utilize the MMI display (e.g., rearview camera when backing up, warning messages displayed on MMI). No Warning Indicators: No specific warning lights or messages appear on the instrument cluster immediately preceding or during the MMI shutdown. Repeatability: The issue is not consistently repeatable on demand, but it has occurred multiple times since its initial manifestation. Potential Safety Risk: The random shutdown of the MMI system poses potential safety concerns due to: Distraction: Unexpected system failure can be distracting to the driver, potentially diverting attention from the road. Loss of Critical Information: The MMI displays crucial information such as navigation directions, rearview camera feed, and certain warning messages. A sudden loss of this information can compromise driver awareness, especially when maneuvering or in complex traffic situations.
Additional Notes:
The vehicle's Multi-Media Interface (MMI) system is reportedly shutting down randomly while the vehicle is in operation. This issue occurs without warning and is intermittent, making it unpredictable. Observed Symptoms/Events: Complete Loss of MMI Functionality: The screen goes black, and all associated functions (navigation, radio, Bluetooth, vehicle settings, climate control interface, rearview camera, etc.) become inoperable. Random Occurrence: The shutdown can happen at any time, regardless of driving conditions (e.g., stationary, low speed, highway speed). There appears to be no consistent trigger. Duration of Outage: The MMI system typically remains off for a period ranging from a few seconds to several minutes before spontaneously restarting. In some cases, the system may not restart until the vehicle is turned off and on again. Impact on Other Systems: While the primary issue is with the MMI, the owner reports concern about potential impacts on critical vehicle functions that utilize the MMI display (e.g., rearview camera when backing up, warning messages displayed on MMI). No Warning Indicators: No specific warning lights or messages appear on the instrument cluster immediately preceding or during the MMI shutdown. Repeatability: The issue is not consistently repeatable on demand, but it has occurred multiple times since its initial manifestation. Potential Safety Risk: The random shutdown of the MMI system poses potential safety concerns due to: Distraction: Unexpected system failure can be distracting to the driver, potentially diverting attention from the road. Loss of Critical Information: The MMI displays crucial information such as navigation directions, rearview camera feed, and certain warning messages. A sudden loss of this information can compromise driver awareness, especially when maneuvering or in complex traffic situations.
Mfg Campaign: 11676677
Recall Date: Jul 28, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Corrective Action:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Additional Notes:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Mfg Campaign: 11676498
Recall Date: Jul 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Corrective Action:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Additional Notes:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Mfg Campaign: 11676498
Recall Date: Jul 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Corrective Action:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Additional Notes:
Beginning in mid July 2025, the MMI system (screen in the center of the dashboard) reboots every 1-2 minutes. In addition to the large distraction this causes while driving, the constant rebooting disables the back-up camera, parking sensors, rear-cross traffic alerts, collision avoidance assist, navigation, as well as everything else that is controlled by the Audi MMI system.
Mfg Campaign: 11676498
Recall Date: Jul 27, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play and the radio are affected. It is startling when the radio turns on when it was previously turned off. It is not possible to use the navigation system. The concern is that the MMI controls other important functions and it's unclear if they will continue to work. Additionally, a linked phone restarts the Audi ap so using its navigation system (not in car play) is affected. I have to turn Bluetooth off so the car won't recognize the phone. I have reset the MMI multiple times, reentered my email and password and/or PIN. Nothing works even with assistance from Audi software service. The car is virtually undrivable and incredibly disappointing that Audi is doing nothing about solving the problem.
Corrective Action:
The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play and the radio are affected. It is startling when the radio turns on when it was previously turned off. It is not possible to use the navigation system. The concern is that the MMI controls other important functions and it's unclear if they will continue to work. Additionally, a linked phone restarts the Audi ap so using its navigation system (not in car play) is affected. I have to turn Bluetooth off so the car won't recognize the phone. I have reset the MMI multiple times, reentered my email and password and/or PIN. Nothing works even with assistance from Audi software service. The car is virtually undrivable and incredibly disappointing that Audi is doing nothing about solving the problem.
Additional Notes:
The MMI resets every 3-5 minutes. This problem started approximately 9 months ago and has continued to happen more frequently. Navigation, car play and the radio are affected. It is startling when the radio turns on when it was previously turned off. It is not possible to use the navigation system. The concern is that the MMI controls other important functions and it's unclear if they will continue to work. Additionally, a linked phone restarts the Audi ap so using its navigation system (not in car play) is affected. I have to turn Bluetooth off so the car won't recognize the phone. I have reset the MMI multiple times, reentered my email and password and/or PIN. Nothing works even with assistance from Audi software service. The car is virtually undrivable and incredibly disappointing that Audi is doing nothing about solving the problem.
Mfg Campaign: 11676251
Recall Date: Jul 25, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes and it repeats all the time. The fact that Audi/VW won't cover the cost to update their buggy software is very frustrating. I have notified Audi USA about the issue and am awaiting a response if they will cover the labor cost @ Prestige Audi in Denver, CO
Corrective Action:
2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes and it repeats all the time. The fact that Audi/VW won't cover the cost to update their buggy software is very frustrating. I have notified Audi USA about the issue and am awaiting a response if they will cover the labor cost @ Prestige Audi in Denver, CO
Additional Notes:
2020 Audi A5 started randomly rebooting (MMI software) around mid April 2025, It happens I’d say every 5-20 minutes and it repeats all the time. The fact that Audi/VW won't cover the cost to update their buggy software is very frustrating. I have notified Audi USA about the issue and am awaiting a response if they will cover the labor cost @ Prestige Audi in Denver, CO
Mfg Campaign: 11675609
Recall Date: Jul 23, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Corrective Action:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Additional Notes:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Mfg Campaign: 11675336
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Corrective Action:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Additional Notes:
The MMI constantly reboots itself. I have had the car to two dealers and despite software updates, the problem continues. As a result of this, while I have been in reverse the cameras will automatically turn off,
Mfg Campaign: 11675336
Recall Date: Jul 22, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after about 1 minute or two it’ll go black and everything will restart.
Corrective Action:
The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after about 1 minute or two it’ll go black and everything will restart.
Additional Notes:
The computer of the car (the MMI) is constantly rebooting. Once I turn on the vehicle it’ll start up normally and after about 1 minute or two it’ll go black and everything will restart.
Mfg Campaign: 11674684
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Corrective Action:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Additional Notes:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Mfg Campaign: 11674776
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Corrective Action:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Additional Notes:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Mfg Campaign: 11674776
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Corrective Action:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Additional Notes:
MMI constantly shuts off, often in the process of moving into or out of a parking spot. This suddenly and unexpectedly disables the parking collision warning system, the rear cross traffic warning system, and frontal collision warnings. Very frustrating and unsafe. No solution currently exists. No symptoms prior to this happening; it is widely reported at online forums. No users have been able to have this corrected even at the dealer.
Mfg Campaign: 11674776
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 3 weeks ago, the MMI screen began restarting over and over again and at times would reset when backing up and using the rear view camera. I have attempted restarting the MMI multiple times to no fix. I have also reset the MMI to its original settings and still the system keeps restarting. Sadly, this seems to be an issue occurring to multiple 2020 models according to multiple complaints online. Audi seems to be aware of the issue and there is a mixed response from Audi dealers on a fix. Some seem to suggest expensive options while others “fix” the issue only for it to continue to happen.
Corrective Action:
About 3 weeks ago, the MMI screen began restarting over and over again and at times would reset when backing up and using the rear view camera. I have attempted restarting the MMI multiple times to no fix. I have also reset the MMI to its original settings and still the system keeps restarting. Sadly, this seems to be an issue occurring to multiple 2020 models according to multiple complaints online. Audi seems to be aware of the issue and there is a mixed response from Audi dealers on a fix. Some seem to suggest expensive options while others “fix” the issue only for it to continue to happen.
Additional Notes:
About 3 weeks ago, the MMI screen began restarting over and over again and at times would reset when backing up and using the rear view camera. I have attempted restarting the MMI multiple times to no fix. I have also reset the MMI to its original settings and still the system keeps restarting. Sadly, this seems to be an issue occurring to multiple 2020 models according to multiple complaints online. Audi seems to be aware of the issue and there is a mixed response from Audi dealers on a fix. Some seem to suggest expensive options while others “fix” the issue only for it to continue to happen.
Mfg Campaign: 11674797
Recall Date: Jul 19, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Corrective Action:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Additional Notes:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Mfg Campaign: 11674472
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Corrective Action:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Additional Notes:
My car’s Multi Media Interface (MMI) keeps restarting every 1 to 2 minutes everyday while driving the carThe MMI runs my navigation (not through my phone) and music by connecting to my phone with Bluetooth. It also shows me my backup camera and diagnostics with the car. Safety is affected by distractions, not knowing where to go, irritation. No dealership has inspected or been able to reproduce the issue. No other issues came before the MMI began restarting.
Mfg Campaign: 11674472
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership did an update on the vehicle.
Corrective Action:
Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership did an update on the vehicle.
Additional Notes:
Vehicle's MMI and screen shuts off and on randomly even if the car system is off. Cannot use backup camera, or steering wheel controls while driving due to the system shutting down. Yes. Audi of Springfield MO Yes. Audi of Springfield MO No. Happened after the dealership did an update on the vehicle.
Mfg Campaign: 11674562
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Corrective Action:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Additional Notes:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Mfg Campaign: 11674570
Recall Date: Jul 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Corrective Action:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Additional Notes:
The MMI system in the car constantly reboots and does not work for more than 30 seconds
Mfg Campaign: 11674570
Recall Date: Jul 18, 2025
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If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025