Complaints & Recalls
Official Safety Recalls - Important!
46 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 91DZ
Recall Date: Oct 5, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 42L5
Recall Date: Jan 26, 2022
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 69CR, 69CS
Recall Date: Aug 5, 2021
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42L1
Recall Date: Apr 26, 2021
Consumer Complaints
10 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The main instrument cluster is not stable- it tries to start up then crashes. As a result, speedometer, rpm’s, gas tank gauge, etc are not available while driving. The screen displays blank with a red triangle, tries to start up then crashes again. This seems similar to Audi recall campaign 90VC, but for some reason the A4 was not included in the recall, but I’m having similar symptoms with my A4.
Corrective Action:
The main instrument cluster is not stable- it tries to start up then crashes. As a result, speedometer, rpm’s, gas tank gauge, etc are not available while driving. The screen displays blank with a red triangle, tries to start up then crashes again. This seems similar to Audi recall campaign 90VC, but for some reason the A4 was not included in the recall, but I’m having similar symptoms with my A4.
Additional Notes:
The main instrument cluster is not stable- it tries to start up then crashes. As a result, speedometer, rpm’s, gas tank gauge, etc are not available while driving. The screen displays blank with a red triangle, tries to start up then crashes again. This seems similar to Audi recall campaign 90VC, but for some reason the A4 was not included in the recall, but I’m having similar symptoms with my A4.
Mfg Campaign: 11667730
Recall Date: Jun 18, 2025
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Corrective Action:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Additional Notes:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Mfg Campaign: 11652167
Recall Date: Apr 1, 2025
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Corrective Action:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Additional Notes:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Mfg Campaign: 11652167
Recall Date: Apr 1, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Corrective Action:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Additional Notes:
The vehicle at 13,xxx miles on the high ways, and during stop & go traffic; vehicle begins to tremble, transmission and floor shakes, rpms are higher than normal, abnormal noises coming from engine (screeching), jerking on acceleration on the first gears, rough idle, happens only on highways after 1hr of driving. Can drive over 40 min without any check engine light turning on. No codes come up, while clearly having issues. After a day of being off, car goes back to normal without those issues, just vibrations and pulsing on idle. -happens on Texas highways where vehicle begins to have trouble with acceleration and transmission shakes yet no check engine or error messages appear. -problem has been shown to one Audi dealer while happening and another Audi dealer was able to reproduce the problem. They even noted how vehicle will do all the issues noted above while not providing any error codes or messages. - vehicle has been inspected but all they do is reset software and hand back keys. While issues are still prevalent. - no warning, no over heat or any codes appear on the vehicle. Issues started at 13,xxx miles. Only on long highway or stop and go traffic does it happens
Mfg Campaign: 11652167
Recall Date: Apr 1, 2025
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The reversing image occasionally appears white screen phenomenon During the process of reversing, the reversing screen suddenly turns white and cannot see anything behind, which brings danger to the driver and others, causing danger to life and property. Apparently the dealer didn't take this seriously
Corrective Action:
The reversing image occasionally appears white screen phenomenon During the process of reversing, the reversing screen suddenly turns white and cannot see anything behind, which brings danger to the driver and others, causing danger to life and property. Apparently the dealer didn't take this seriously
Additional Notes:
The reversing image occasionally appears white screen phenomenon During the process of reversing, the reversing screen suddenly turns white and cannot see anything behind, which brings danger to the driver and others, causing danger to life and property. Apparently the dealer didn't take this seriously
Mfg Campaign: 11459964
Recall Date: Apr 7, 2022
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Corrective Action:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Additional Notes:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Mfg Campaign: 11440644
Recall Date: Nov 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Corrective Action:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Additional Notes:
The contact leased a 2021 Audi A4. The contact stated that the dealer had provided her with the vehicle rental while her vehicle was being repaired. The contact stated that while driving at 4 MPH and turning into a parking pace on the 4th floor of a parking garage, the vehicle inadvertently accelerated on its own at 100 MPH. The contact depressed the brake pedal several times but it failed to respond. The vehicle crashed into the fence of steel and broke a portion of the wall. The air bags deployed. There were no warning lights illuminated. The contact sustained two concussions and a heart attack. The contact sought medical assistance the next day and had been seeking medical assistance. A police report was filed. The vehicle was towed to the dealer and it was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 1,347.
Mfg Campaign: 11440644
Recall Date: Nov 16, 2021
Volkswagen Group Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2021 Audi A4. The contact received notification of NHTSA campaign number: 21V295000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Audi A4. The contact received notification of NHTSA campaign number: 21V295000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Audi A4. The contact received notification of NHTSA campaign number: 21V295000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who stated that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11425403
Recall Date: Jul 19, 2021
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Corrective Action:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Additional Notes:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Mfg Campaign: 11418441
Recall Date: May 25, 2021
Volkswagen Group Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Corrective Action:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Additional Notes:
The contact owned a 2021 Audi A4. The contact stated that while driving at a low rate of speed through a parking lot, the vehicle independently accelerated and the brake pedal locked. The vehicle accelerated up a hill as the contact was unable to depress the brake pedal; he collided with an electric pole which caused the vehicle to stop. Due to the shock and abruptness of the failure, the contact was uncertain if any warning lights illuminated the instrument panel. The air bags did not deploy upon impact. The contact and no other bystanders were injured as a result of the failure. The police and fire department arrived at the scene and a police report was filed. Due to the failure, the vehicle was towed from the scene to an independent body shop. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had been destroyed. The failure mileage was approximately 4,000. The VIN was unavailable.
Mfg Campaign: 11418441
Recall Date: May 25, 2021
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