Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Volkswagen Group Of America, Inc.
Safety Issue:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 74E3
Recall Date: Nov 10, 2021
Consumer Complaints
73 ComplaintsVolkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to slowly delve into the screen functions to reprogram the transmission while driving in these dangerous conditions, but I don't know if I could always do it again, or if others might find it too confusing in the moment.
Corrective Action:
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to slowly delve into the screen functions to reprogram the transmission while driving in these dangerous conditions, but I don't know if I could always do it again, or if others might find it too confusing in the moment.
Additional Notes:
The Audi "Drive Select" transmission function switches to "Sports Mode" in rain and snow. This makes the vehicle dangerously jumpy in slippery conditions. This has happened to me (I think) three times in the last couple of years, always in rain or snow. My knowledge of the car allowed me to slowly delve into the screen functions to reprogram the transmission while driving in these dangerous conditions, but I don't know if I could always do it again, or if others might find it too confusing in the moment.
Mfg Campaign: 11631789
Recall Date: Dec 20, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action Lawsuits for this same issue. I was fortunate I discovered the leak while the car was parked in my garage and wasn't on the freeway. It seems that VW/Audi USA hasn't corrected this issue leaving many people in danger of a possible breakdown and a premature costly repair. In addition, I was denied the Class Action Lawsuit extended warranty by 3 months. So this premature costly repair was on me. Thank you for all you do to keep us safe.
Corrective Action:
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action Lawsuits for this same issue. I was fortunate I discovered the leak while the car was parked in my garage and wasn't on the freeway. It seems that VW/Audi USA hasn't corrected this issue leaving many people in danger of a possible breakdown and a premature costly repair. In addition, I was denied the Class Action Lawsuit extended warranty by 3 months. So this premature costly repair was on me. Thank you for all you do to keep us safe.
Additional Notes:
Audi A4 Water pump and Thermostat failure. VW/ Audi USA had a recall on this issue for several models including the Audi A4 models thru 2016. My car was built in 2016 with model year 2017 and according to the recall my car did not qualify. Since then there has been several Class Action Lawsuits for this same issue. I was fortunate I discovered the leak while the car was parked in my garage and wasn't on the freeway. It seems that VW/Audi USA hasn't corrected this issue leaving many people in danger of a possible breakdown and a premature costly repair. In addition, I was denied the Class Action Lawsuit extended warranty by 3 months. So this premature costly repair was on me. Thank you for all you do to keep us safe.
Mfg Campaign: 11620159
Recall Date: Oct 16, 2024
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that was in use. As for the navigation or phone connection, this disconnection could result in a sudden dangerous situation. The manufacturer knows of this “bug” and has a software fix, but charges any customer whose vehicle is not still under warranty to diagnose and fix it.
Corrective Action:
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that was in use. As for the navigation or phone connection, this disconnection could result in a sudden dangerous situation. The manufacturer knows of this “bug” and has a software fix, but charges any customer whose vehicle is not still under warranty to diagnose and fix it.
Additional Notes:
Randomly, sometimes multiple times in a 30-60 minute time window while driving, the media center turns itself off and reboots. While driving with the navigation system or other key functionality of this system (phone connectivity, radio, etc) the driver suddenly has lost the current connection that was in use. As for the navigation or phone connection, this disconnection could result in a sudden dangerous situation. The manufacturer knows of this “bug” and has a software fix, but charges any customer whose vehicle is not still under warranty to diagnose and fix it.
Mfg Campaign: 11613948
Recall Date: Sep 11, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel level sensor that is built into the gas tank, sensor #2, has failed and I only had 30,354 miles on the car at the time of failure. Audi Birmingham, in Birmingham, MI, confirmed the failure via a diagnostic test.
Corrective Action:
The fuel level sensor that is built into the gas tank, sensor #2, has failed and I only had 30,354 miles on the car at the time of failure. Audi Birmingham, in Birmingham, MI, confirmed the failure via a diagnostic test.
Additional Notes:
The fuel level sensor that is built into the gas tank, sensor #2, has failed and I only had 30,354 miles on the car at the time of failure. Audi Birmingham, in Birmingham, MI, confirmed the failure via a diagnostic test.
Mfg Campaign: 11605079
Recall Date: Jul 29, 2024
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Corrective Action:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Additional Notes:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Mfg Campaign: 11590889
Recall Date: May 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Corrective Action:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Additional Notes:
Every time I start the car, a message comes on saying that the passenger airbag is off even when I have an occupant next to me. I spoke with the dealer and he told me that this recall was claimed and fixed in 2022 in Texas by the previous owner but I replied that the problem continues and he told me that this was no longer an Audi problem. Furthermore, every time it accelerates over 40 miles per hour, a message about the driving system in malfunction appears and also the automatic on and off system at stops stops working and when I drive it at low speed there is no problem. I took it to Audi and they told me that they should change the turbo and I told them that the car only has 100,000 miles and why they should change a turbo that only has 100,000 miles of use and they told me that’s how it is
Mfg Campaign: 11590889
Recall Date: May 27, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I experienced similar undesirable engine behavior on two occasions. Upon coming to a stop, the auto start/stop system stopped the engine. Shortly after, when attempting to drive away, the stop/start system attempted to start the engine, but failed; the starter briefly activated to turn over the engine, but the engine did not start and continue running. The car was left in the following condition: Engine off. Gear indicator showing "D". Accelerator pedal unresponsive. Regaining engine power required turning the car off, applying the brake pedal, turning the car on, and selecting "D" with the gear selector. This behavior occurred on two occasions on different days; once on 16 March 2024 and the first time within several days prior. Both occasions occurred before the engine was at full operating temperature, and while the car was on a slight uphill slope. Ambient temperatures were in the high 40's or 50's Fahrenheit. By luck, neither occasion resulted in an unsafe traffic condition.
Corrective Action:
I experienced similar undesirable engine behavior on two occasions. Upon coming to a stop, the auto start/stop system stopped the engine. Shortly after, when attempting to drive away, the stop/start system attempted to start the engine, but failed; the starter briefly activated to turn over the engine, but the engine did not start and continue running. The car was left in the following condition: Engine off. Gear indicator showing "D". Accelerator pedal unresponsive. Regaining engine power required turning the car off, applying the brake pedal, turning the car on, and selecting "D" with the gear selector. This behavior occurred on two occasions on different days; once on 16 March 2024 and the first time within several days prior. Both occasions occurred before the engine was at full operating temperature, and while the car was on a slight uphill slope. Ambient temperatures were in the high 40's or 50's Fahrenheit. By luck, neither occasion resulted in an unsafe traffic condition.
Additional Notes:
I experienced similar undesirable engine behavior on two occasions. Upon coming to a stop, the auto start/stop system stopped the engine. Shortly after, when attempting to drive away, the stop/start system attempted to start the engine, but failed; the starter briefly activated to turn over the engine, but the engine did not start and continue running. The car was left in the following condition: Engine off. Gear indicator showing "D". Accelerator pedal unresponsive. Regaining engine power required turning the car off, applying the brake pedal, turning the car on, and selecting "D" with the gear selector. This behavior occurred on two occasions on different days; once on 16 March 2024 and the first time within several days prior. Both occasions occurred before the engine was at full operating temperature, and while the car was on a slight uphill slope. Ambient temperatures were in the high 40's or 50's Fahrenheit. By luck, neither occasion resulted in an unsafe traffic condition.
Mfg Campaign: 11578793
Recall Date: Mar 21, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Coolant leak from thermostat/ water pump housing.
Corrective Action:
Coolant leak from thermostat/ water pump housing.
Additional Notes:
Coolant leak from thermostat/ water pump housing.
Mfg Campaign: 11577361
Recall Date: Mar 14, 2024
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Corrective Action:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Additional Notes:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Mfg Campaign: 11568964
Recall Date: Jan 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Corrective Action:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Additional Notes:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Mfg Campaign: 11568964
Recall Date: Jan 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Corrective Action:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Additional Notes:
Turbo needs to be replaced after only 58,000 miles. This has been an issue causing recalls on Audi models in different years.
Mfg Campaign: 11568964
Recall Date: Jan 31, 2024
Volkswagen Group Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
2017 A4 Audi Allroad- while making turns at low speeds with the steering wheel, the vehicle makes cracking, popping and vibration noises. The noise was inspected and reproduced, confirmed on 1/4/2023 by Audi Fletcher Jones, Costa Mesa, California and advised to replace engine mounts, and both front upper control arms, total repair bill $3240.27. After vehicle repairs the steering noises and vibration returned again with no warning lamps, or messages. The vehicle was dropped off at Audi Fletcher Jones, Costa Mesa, CA on 11/28/2023. Audi Fletcher Jones now states it is due to possible defective steering rack and quoted $4,237.9 for repairs on 12/27/2023. Possible safety risk to myself and others if there is an Audi Manufacture defect within the steering rack which can cause loss of steering. Steering rack failure should not be occurring on a vehicle with mileage - only 46,742 miles. NHSTA please investigate Audi of America for possible manufacture defects of engine mounts, control arms, and steering racks. My vehicle is available for inspection upon request.
Corrective Action:
2017 A4 Audi Allroad- while making turns at low speeds with the steering wheel, the vehicle makes cracking, popping and vibration noises. The noise was inspected and reproduced, confirmed on 1/4/2023 by Audi Fletcher Jones, Costa Mesa, California and advised to replace engine mounts, and both front upper control arms, total repair bill $3240.27. After vehicle repairs the steering noises and vibration returned again with no warning lamps, or messages. The vehicle was dropped off at Audi Fletcher Jones, Costa Mesa, CA on 11/28/2023. Audi Fletcher Jones now states it is due to possible defective steering rack and quoted $4,237.9 for repairs on 12/27/2023. Possible safety risk to myself and others if there is an Audi Manufacture defect within the steering rack which can cause loss of steering. Steering rack failure should not be occurring on a vehicle with mileage - only 46,742 miles. NHSTA please investigate Audi of America for possible manufacture defects of engine mounts, control arms, and steering racks. My vehicle is available for inspection upon request.
Additional Notes:
2017 A4 Audi Allroad- while making turns at low speeds with the steering wheel, the vehicle makes cracking, popping and vibration noises. The noise was inspected and reproduced, confirmed on 1/4/2023 by Audi Fletcher Jones, Costa Mesa, California and advised to replace engine mounts, and both front upper control arms, total repair bill $3240.27. After vehicle repairs the steering noises and vibration returned again with no warning lamps, or messages. The vehicle was dropped off at Audi Fletcher Jones, Costa Mesa, CA on 11/28/2023. Audi Fletcher Jones now states it is due to possible defective steering rack and quoted $4,237.9 for repairs on 12/27/2023. Possible safety risk to myself and others if there is an Audi Manufacture defect within the steering rack which can cause loss of steering. Steering rack failure should not be occurring on a vehicle with mileage - only 46,742 miles. NHSTA please investigate Audi of America for possible manufacture defects of engine mounts, control arms, and steering racks. My vehicle is available for inspection upon request.
Mfg Campaign: 11562212
Recall Date: Dec 27, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2017 A4 B9 premium plus model, AWD, 2.0T. I have had an Audi dealership service my car for all major service intervals outside of oil change, not only at recommended intervals but even early. 3 years ago I had my 40K mile service done at 35K miles. Spark plugs were replaced by Audi Hawthorne in Westchester county, NY. One week ago, at 49K miles (well before the 6 years or 60K miles Audi says their spark plugs will last) my engine seized while driving and was misfiring. This caused an engine shut down WHILE THE CAR WAS IN MOTION on the highway. I was able to restart and make it off the highway where the car seized again. I had to then be towed 30 miles back home. Took it to my locally well known body shop that I have used for years for them to say: 1. My spark plugs were loose and installed incorrectly and 2. The electrode at the top of the plug had broken off TWO SEPERATE SPARK PLUGS and fallen into the engine, causing scoring to the engine and #4 piston as well as blow-by during combustion. They said this had to be caused by a manufacturing defect PLUS incorrect install. they fixed what they could and recommended I take it to Audi. Audi is now saying I need a whole new engine because of damage to piston 4, and not saying they will cover the replacement cost of $21,500.
Corrective Action:
2017 A4 B9 premium plus model, AWD, 2.0T. I have had an Audi dealership service my car for all major service intervals outside of oil change, not only at recommended intervals but even early. 3 years ago I had my 40K mile service done at 35K miles. Spark plugs were replaced by Audi Hawthorne in Westchester county, NY. One week ago, at 49K miles (well before the 6 years or 60K miles Audi says their spark plugs will last) my engine seized while driving and was misfiring. This caused an engine shut down WHILE THE CAR WAS IN MOTION on the highway. I was able to restart and make it off the highway where the car seized again. I had to then be towed 30 miles back home. Took it to my locally well known body shop that I have used for years for them to say: 1. My spark plugs were loose and installed incorrectly and 2. The electrode at the top of the plug had broken off TWO SEPERATE SPARK PLUGS and fallen into the engine, causing scoring to the engine and #4 piston as well as blow-by during combustion. They said this had to be caused by a manufacturing defect PLUS incorrect install. they fixed what they could and recommended I take it to Audi. Audi is now saying I need a whole new engine because of damage to piston 4, and not saying they will cover the replacement cost of $21,500.
Additional Notes:
2017 A4 B9 premium plus model, AWD, 2.0T. I have had an Audi dealership service my car for all major service intervals outside of oil change, not only at recommended intervals but even early. 3 years ago I had my 40K mile service done at 35K miles. Spark plugs were replaced by Audi Hawthorne in Westchester county, NY. One week ago, at 49K miles (well before the 6 years or 60K miles Audi says their spark plugs will last) my engine seized while driving and was misfiring. This caused an engine shut down WHILE THE CAR WAS IN MOTION on the highway. I was able to restart and make it off the highway where the car seized again. I had to then be towed 30 miles back home. Took it to my locally well known body shop that I have used for years for them to say: 1. My spark plugs were loose and installed incorrectly and 2. The electrode at the top of the plug had broken off TWO SEPERATE SPARK PLUGS and fallen into the engine, causing scoring to the engine and #4 piston as well as blow-by during combustion. They said this had to be caused by a manufacturing defect PLUS incorrect install. they fixed what they could and recommended I take it to Audi. Audi is now saying I need a whole new engine because of damage to piston 4, and not saying they will cover the replacement cost of $21,500.
Mfg Campaign: 11546491
Recall Date: Sep 25, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Start Stop system failures. Upon engine restarting, it stalls instead. This has happened on multiple occasions and the dealer response is to just turn it off every time you start the car. Causes dangerous situations due to inability to move car until full power cycle happens.
Corrective Action:
Start Stop system failures. Upon engine restarting, it stalls instead. This has happened on multiple occasions and the dealer response is to just turn it off every time you start the car. Causes dangerous situations due to inability to move car until full power cycle happens.
Additional Notes:
Start Stop system failures. Upon engine restarting, it stalls instead. This has happened on multiple occasions and the dealer response is to just turn it off every time you start the car. Causes dangerous situations due to inability to move car until full power cycle happens.
Mfg Campaign: 11521754
Recall Date: May 12, 2023
Volkswagen Group Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the freeway at night. There was a sudden explosion that sounded like a gunshot. I was shocked and afraid. I heard the rain outside, so it seemed like there was a hole in the car. I pulled off the freeway and went to a well lit gas station to inspect the car. The sunroof had exploded upward. Fortunately the fabric sunshade was closed so the shards of glass remained above it. There was no hole in the fabric so nothing had fallen through the glass. There is no trajectory of a rock kicked up by another vehicle that could have exploded a roof outward. I did not go under an overpass from which something could have fallen. There was no rock or meteor in my car—as mentioned, the underlying sunshade was not pierced by a falling object. This occurred suddenly and without warning. Consumers are clearly complaining about this problem but nothing is being done. I will talk to my insurance company and Audi tomorrow as this happened late on a Friday night. Audi should not only eat the cost of this repair but these manufacturers should be forced to fix this problem. It is a horrible sudden sound, shards of glass could have hit me driving if the fabric had been open, and anyone in the back seat could have been injured or blinded by shattered glass. This problem has been a problem for years. Shame on everyone for allowing this to continue.
Corrective Action:
I was driving on the freeway at night. There was a sudden explosion that sounded like a gunshot. I was shocked and afraid. I heard the rain outside, so it seemed like there was a hole in the car. I pulled off the freeway and went to a well lit gas station to inspect the car. The sunroof had exploded upward. Fortunately the fabric sunshade was closed so the shards of glass remained above it. There was no hole in the fabric so nothing had fallen through the glass. There is no trajectory of a rock kicked up by another vehicle that could have exploded a roof outward. I did not go under an overpass from which something could have fallen. There was no rock or meteor in my car—as mentioned, the underlying sunshade was not pierced by a falling object. This occurred suddenly and without warning. Consumers are clearly complaining about this problem but nothing is being done. I will talk to my insurance company and Audi tomorrow as this happened late on a Friday night. Audi should not only eat the cost of this repair but these manufacturers should be forced to fix this problem. It is a horrible sudden sound, shards of glass could have hit me driving if the fabric had been open, and anyone in the back seat could have been injured or blinded by shattered glass. This problem has been a problem for years. Shame on everyone for allowing this to continue.
Additional Notes:
I was driving on the freeway at night. There was a sudden explosion that sounded like a gunshot. I was shocked and afraid. I heard the rain outside, so it seemed like there was a hole in the car. I pulled off the freeway and went to a well lit gas station to inspect the car. The sunroof had exploded upward. Fortunately the fabric sunshade was closed so the shards of glass remained above it. There was no hole in the fabric so nothing had fallen through the glass. There is no trajectory of a rock kicked up by another vehicle that could have exploded a roof outward. I did not go under an overpass from which something could have fallen. There was no rock or meteor in my car—as mentioned, the underlying sunshade was not pierced by a falling object. This occurred suddenly and without warning. Consumers are clearly complaining about this problem but nothing is being done. I will talk to my insurance company and Audi tomorrow as this happened late on a Friday night. Audi should not only eat the cost of this repair but these manufacturers should be forced to fix this problem. It is a horrible sudden sound, shards of glass could have hit me driving if the fabric had been open, and anyone in the back seat could have been injured or blinded by shattered glass. This problem has been a problem for years. Shame on everyone for allowing this to continue.
Mfg Campaign: 11520720
Recall Date: May 6, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The Thermostat and it's house is failing on my of the 2017 audi a4 causing the coolant water to leak which makes the car heat up quickly due to leak and not having sufficient coolant water. So many of the b9 generation of audi a4 owners are also complain about this issue. Audi is charging $2500 to fix this known issue.
Corrective Action:
The Thermostat and it's house is failing on my of the 2017 audi a4 causing the coolant water to leak which makes the car heat up quickly due to leak and not having sufficient coolant water. So many of the b9 generation of audi a4 owners are also complain about this issue. Audi is charging $2500 to fix this known issue.
Additional Notes:
The Thermostat and it's house is failing on my of the 2017 audi a4 causing the coolant water to leak which makes the car heat up quickly due to leak and not having sufficient coolant water. So many of the b9 generation of audi a4 owners are also complain about this issue. Audi is charging $2500 to fix this known issue.
Mfg Campaign: 11517663
Recall Date: Apr 18, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Random Engine Coolant Warning. Since purchase of vehicle mid-March 2022, I have randomly received engine coolant warnings on the dashboard. Visual checks of the coolant reservoir reveal no issues. Internet search of issue reveals a number of other owners have had the same problem. Issue has occurred at all speeds and temperature conditions.
Corrective Action:
Random Engine Coolant Warning. Since purchase of vehicle mid-March 2022, I have randomly received engine coolant warnings on the dashboard. Visual checks of the coolant reservoir reveal no issues. Internet search of issue reveals a number of other owners have had the same problem. Issue has occurred at all speeds and temperature conditions.
Additional Notes:
Random Engine Coolant Warning. Since purchase of vehicle mid-March 2022, I have randomly received engine coolant warnings on the dashboard. Visual checks of the coolant reservoir reveal no issues. Internet search of issue reveals a number of other owners have had the same problem. Issue has occurred at all speeds and temperature conditions.
Mfg Campaign: 11507741
Recall Date: Feb 17, 2023
Volkswagen Group Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle fire or high pressure damage for engine coolant/radiator. The problem was reproduced and confirmed at a local (non-audi dealership) repair shop. They stated that the low level of coolant was due to a small leak in the thermostat/water pump housing. The vehicle has not been inspected by the manufacturer, police, or insurance. It will soon be in the local Audi dealership for a second opinion and/or possible resolution. I received a warning indicator on the dash and written pop up message on the dash board that indicated low coolant reservoir level. No OBD codes were collected by the independent service shop. They said that non were being displayed or read besides what was displayed on the dash.
Corrective Action:
Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle fire or high pressure damage for engine coolant/radiator. The problem was reproduced and confirmed at a local (non-audi dealership) repair shop. They stated that the low level of coolant was due to a small leak in the thermostat/water pump housing. The vehicle has not been inspected by the manufacturer, police, or insurance. It will soon be in the local Audi dealership for a second opinion and/or possible resolution. I received a warning indicator on the dash and written pop up message on the dash board that indicated low coolant reservoir level. No OBD codes were collected by the independent service shop. They said that non were being displayed or read besides what was displayed on the dash.
Additional Notes:
Symptom of low coolant in overflow reservoir; below minimum line. Pressure test concluded leak in thermostat/water pump part. Appears to be a rampant problem spanning over a decade and affecting multiple trims and redesigns (i.e B8/B9 redesign/updates). Safety put at risk for possible vehicle fire or high pressure damage for engine coolant/radiator. The problem was reproduced and confirmed at a local (non-audi dealership) repair shop. They stated that the low level of coolant was due to a small leak in the thermostat/water pump housing. The vehicle has not been inspected by the manufacturer, police, or insurance. It will soon be in the local Audi dealership for a second opinion and/or possible resolution. I received a warning indicator on the dash and written pop up message on the dash board that indicated low coolant reservoir level. No OBD codes were collected by the independent service shop. They said that non were being displayed or read besides what was displayed on the dash.
Mfg Campaign: 11496622
Recall Date: Dec 8, 2022
Volkswagen Group Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
My 2017 Audi A4, is having a problem with the passenger air bag sensor. Whether there is a person on the passenger seat or not, the air bag sensor with turn on or off without warning and display a message. I have read that this problem has been recalled before.
Corrective Action:
My 2017 Audi A4, is having a problem with the passenger air bag sensor. Whether there is a person on the passenger seat or not, the air bag sensor with turn on or off without warning and display a message. I have read that this problem has been recalled before.
Additional Notes:
My 2017 Audi A4, is having a problem with the passenger air bag sensor. Whether there is a person on the passenger seat or not, the air bag sensor with turn on or off without warning and display a message. I have read that this problem has been recalled before.
Mfg Campaign: 11488793
Recall Date: Oct 11, 2022
Volkswagen Group Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine light on Dealership found a rodent nest in the engine space in the car. Dealership considers that fluids used to coat Audi engine wiring attract rodents. Dealership considers this to be a health and safety issue. Dealership considers it essential to replace the Audi air filter. Dealership is checking wires to assess any gnawed damage. I need the engine to be power-washed and the nest area treated w/bleaching agents. I do not have the total estimate on this but it will be greater than $1,000.
Corrective Action:
Engine light on Dealership found a rodent nest in the engine space in the car. Dealership considers that fluids used to coat Audi engine wiring attract rodents. Dealership considers this to be a health and safety issue. Dealership considers it essential to replace the Audi air filter. Dealership is checking wires to assess any gnawed damage. I need the engine to be power-washed and the nest area treated w/bleaching agents. I do not have the total estimate on this but it will be greater than $1,000.
Additional Notes:
Engine light on Dealership found a rodent nest in the engine space in the car. Dealership considers that fluids used to coat Audi engine wiring attract rodents. Dealership considers this to be a health and safety issue. Dealership considers it essential to replace the Audi air filter. Dealership is checking wires to assess any gnawed damage. I need the engine to be power-washed and the nest area treated w/bleaching agents. I do not have the total estimate on this but it will be greater than $1,000.
Mfg Campaign: 11478719
Recall Date: Aug 11, 2022
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