ALTEC AERIAL DEVICE 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
16
Recalls

Complaints & Recalls

1 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Altec Industries, Inc.
NHTSA Campaign: 25V288000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: May 2, 2025
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2022-2024 TA Series, AT Series, L Series, LR Series Aerial Devices, and AF Series Forestry bodies. The fuel lines may not be properly secured, which can cause the lines to chafe and result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Altec will provide owners with instructions to inspect the fuel lines. If the lines are improperly secured, Altec will provide a kit to secure the lines. If the lines are damaged, the chassis manufacturer will repair the fuel lines. Repairs will be performed free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3226.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN-3226
Notice Date: Jun 27, 2025
Recall Date: May 2, 2025
Altec Industries, Inc.
NHTSA Campaign: 24V681000 SAFETY RECALL
968 Vehicles Affected
Recall Date: Sep 12, 2024
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2023-2024 Altec Aerial Device, Digger Derrick, and Pressure Digger vehicles. The chassis ignition circuit may be overloaded, which can result in a blown fuse and cause an engine shutdown.

Potential Risk:
An engine shutdown increases the risk of a crash.
FREE Recall Solution:
Altec will rewire the accessory circuit, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3185.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN-3185
Notice Date: Nov 8, 2024
Recall Date: Sep 12, 2024
Altec Industries, Inc.
NHTSA Campaign: 24V439000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: Jun 13, 2024
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2023-2024 aerial devices, digger diggers, pressure diggers, service trucks, reel lifters, pressure washers, and articulating crane models built on a Freightliner M2 Plus chassis. Please refer to Altec's recall report for specific vehicle make and model details. The lighting wire harness may be overloaded, preventing the vehicle lighting from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Lights that fail to illuminate can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
FREE Recall Solution:
Dealers will rework the lighting wire harness and update the trailer module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3161; CSN-3170.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN-3161; CSN-3170
Notice Date: Aug 9, 2024
Recall Date: Jun 13, 2024
Altec Industries, Inc.
NHTSA Campaign: 24V362000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: May 23, 2024
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2020-2024 Altec LR7 and LR8 aerial devices. The hydraulic cylinder feeder tube routed near the cylinder rest bracket may become damaged and leak oil, which can result in uncontrolled boom movement.

Potential Risk:
Uncontrolled movement of the boom can increase the risk of injury.
FREE Recall Solution:
Altec will replace the cylinder rest pad and the feeder tube if necessary, free of charge. Owner notification letters are expected to be mailed July 22, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN 3159
Notice Date: Jul 19, 2024
Recall Date: May 23, 2024
Altec Industries, Inc.
NHTSA Campaign: 24V015000 SAFETY RECALL
437 Vehicles Affected
Recall Date: Jan 11, 2024
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2004-2023 AT Series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.

Potential Risk:
A short circuit increases the risk of a fire.
FREE Recall Solution:
Altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3142.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN-3142
Notice Date: Mar 8, 2024
Recall Date: Jan 11, 2024
Altec Industries, Inc.
NHTSA Campaign: 23V824000 SAFETY RECALL
43 Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2021-2023 CB5-132D-S vehicles equipped with a Bobcat 260 welder installed on a track system. The welder may be misaligned, preventing the mounting fasteners from being properly tightened.

Potential Risk:
Loose fasteners can allow the welder to detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Altec will align the welder and tighten the fasteners, free of charge. Owner notification letters were mailed February 01, 2024. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 3133.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN 3133
Notice Date: Feb 1, 2024
Recall Date: Dec 7, 2023
Altec Industries, Inc.
NHTSA Campaign: 23V525000 SAFETY RECALL
535 Vehicles Affected
Recall Date: Jul 27, 2023
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2022-2023 Aerial Devices (AT, TA, L44, L45, LR8, AA, AM, AN) and D series Digger Derricks (DH, DL, DM, DT). The power inverter that converts electrical DC power to AC power may have been installed without a circuit breaker to protect the AC output circuit.

Potential Risk:
Without a circuit breaker, the AC circuit may overheat, increasing the risk of a fire.
FREE Recall Solution:
Altec will install a 20-amp circuit breaker in the AC circuit, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3103.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN 3103
Notice Date: Dec 21, 2023
Recall Date: Jul 27, 2023
Altec Industries, Inc.
NHTSA Campaign: 23V395000 SAFETY RECALL
59 Vehicles Affected
Recall Date: Jun 1, 2023
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2020-2023 D4000B, D2000B, and AC18 trucks. The collision mitigation system software may not be calibrated correctly, prohibiting the active braking system from activating.

Potential Risk:
An active braking system that fails to activate as intended increases the risk of a crash.
FREE Recall Solution:
Owners will be notified to take their vehicles to their respective OEM service center for a software update and road-test, free of charge. Owner notification letters are expected to be mailed July 28, 2023. Owners may contact Altec's customer service at 1-877-468-5832. Altec's number for this recall is CSN 3085.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN 3085
Notice Date: Jul 28, 2023
Recall Date: Jun 1, 2023
Altec Industries, Inc.
NHTSA Campaign: 23V357000 SAFETY RECALL
5.4K Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

Altec Industries, Inc. (Altec) is recalling certain 2021-2023 Aerial Devices, Digger Derricks, Service Bodies and Cranes. Water can leak into the strobe lights, which could cause an electrical short-circuit.

Potential Risk:
An electrical short-circuit can increase the risk of a fire.
FREE Recall Solution:
Altec will provide instructions to inspect the light assembly for moisture and install a new fuse. If moisture is found or the light is inoperative, a light replacement kit will be installed. Repairs will be performed free of charge. Owner notification letters are expected to be mailed July 14, 2023. Owners may contact Altec's customer service at 1-877-462-5832. Altec's number for this recall is CSN 3079.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ALTEC dealer to schedule your FREE recall repair.
Manufacturer: ALTEC
Mfg Campaign: CSN 3079
Notice Date: Jul 14, 2023
Recall Date: May 18, 2023

Consumer Complaints

1 Complaint
Altec Industries, Inc.
Campaign: 11571017 Other
Feb 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

See attached document for complaint

Corrective Action:

See attached document for complaint

Additional Notes:

See attached document for complaint

Manufacturer: ALTEC
Mfg Campaign: 11571017
Notice Date: Feb 9, 2024
Recall Date: Feb 9, 2024
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