Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC is recalling certain 2021-2023 Paradigm and Valor fifth wheel trailers. A wire connector from the solar panel ports to the solar charge lines may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 19, 2023
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance RV) is recalling certain 2023 Valor 21T15 travel trailers. The incorrect size wheel and tire assemblies were installed and may become overloaded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Mar 15, 2023
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance) is recalling certain 2022-2023 Paradigm and Valor travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/a, will use yours.
Recall Date: Jul 20, 2022
Consumer Complaints
3 ComplaintsAlliance Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Awning fabric separated and caused awning to collapse downward. If a vehicle or pedestrian had been next to the RV during this collapse fabric separation someone could have been killed or seriously injured. I am a law enforcement officer and have inspected the failure of the fabric awning. It is a serious hazard to the motoring public that was obviously not addressed fully by the previous recall because it is still happening. FDOT is also going to be notified of this potentially serious roadway hazard that has not been sufficiently addressed by RV manufactures and Lippert.
Corrective Action:
Awning fabric separated and caused awning to collapse downward. If a vehicle or pedestrian had been next to the RV during this collapse fabric separation someone could have been killed or seriously injured. I am a law enforcement officer and have inspected the failure of the fabric awning. It is a serious hazard to the motoring public that was obviously not addressed fully by the previous recall because it is still happening. FDOT is also going to be notified of this potentially serious roadway hazard that has not been sufficiently addressed by RV manufactures and Lippert.
Additional Notes:
Awning fabric separated and caused awning to collapse downward. If a vehicle or pedestrian had been next to the RV during this collapse fabric separation someone could have been killed or seriously injured. I am a law enforcement officer and have inspected the failure of the fabric awning. It is a serious hazard to the motoring public that was obviously not addressed fully by the previous recall because it is still happening. FDOT is also going to be notified of this potentially serious roadway hazard that has not been sufficiently addressed by RV manufactures and Lippert.
Mfg Campaign: 11612536
Recall Date: Sep 4, 2024
Alliance Rv, Llc
Defect Description:
SUSPENSION
Potential Consequences:
At a rest stop we noticed that the rear most axle of the 3 axles on the trailer was almost completely disconnected. The rear bolts holding the leaf spring are missing and one of the driver side U bolts is missing. The other u bolt was hanging from the axle and disconnected completely from the leaf spring. Nobody was injured and minimal damage was done to the rv.
Corrective Action:
At a rest stop we noticed that the rear most axle of the 3 axles on the trailer was almost completely disconnected. The rear bolts holding the leaf spring are missing and one of the driver side U bolts is missing. The other u bolt was hanging from the axle and disconnected completely from the leaf spring. Nobody was injured and minimal damage was done to the rv.
Additional Notes:
At a rest stop we noticed that the rear most axle of the 3 axles on the trailer was almost completely disconnected. The rear bolts holding the leaf spring are missing and one of the driver side U bolts is missing. The other u bolt was hanging from the axle and disconnected completely from the leaf spring. Nobody was injured and minimal damage was done to the rv.
Mfg Campaign: 11558796
Recall Date: Dec 6, 2023
Alliance Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We purchased the RV new and drive about 350 miles to pick it up. Per the original dealer when we arrived, there was an NHTSA recall on the RV for the wheel assembly and they didn't realize it until that morning after I had already driven 6 hours and paid for a hotel for the night. They said the manufacturer said it would be OK for me to tow the vehicle back to where we live and have the recall completed by a local dealer. The only local dealer for this manufacturer was Bish's in Meridian ID. I called them the day after we purchased the RV and they told us there was no recall. I called the manufacturer and they said there was a recall and sent me the paperwork for it. The paperwork specifically said that the vehicle should not be released to the customer until the recall was completed, so I'm not sure why the dealer and manufacturer had me tow it 350 miles with an obvious safety issue. I called Bish's back with the paperwork and they said there was a recall, but they wouldn't repair it since it was tire related. I was told that by 2 different ladies at Bish's. For the next several weeks I went back and forth between the manufacturer and dealer trying to get the repair completed, even going as far as calling the local tire shops to try to find one to complete the recall. None would since it was a warranty issue between the dealer and manufacturer. The tires were finally replaced after 6 weeks of back and forth, but the required safety sticker was "lost" by Bishs. It will be at least an additional 2 weeks before the sticker can be installed if they even do it, leaving us 8 weeks without use of the RV, and after being placed in a hazardous situation by the dealer and manufacturer by having an unsafe vehicle released to us to tow to a different state. The issue has still not been resolved.
Corrective Action:
We purchased the RV new and drive about 350 miles to pick it up. Per the original dealer when we arrived, there was an NHTSA recall on the RV for the wheel assembly and they didn't realize it until that morning after I had already driven 6 hours and paid for a hotel for the night. They said the manufacturer said it would be OK for me to tow the vehicle back to where we live and have the recall completed by a local dealer. The only local dealer for this manufacturer was Bish's in Meridian ID. I called them the day after we purchased the RV and they told us there was no recall. I called the manufacturer and they said there was a recall and sent me the paperwork for it. The paperwork specifically said that the vehicle should not be released to the customer until the recall was completed, so I'm not sure why the dealer and manufacturer had me tow it 350 miles with an obvious safety issue. I called Bish's back with the paperwork and they said there was a recall, but they wouldn't repair it since it was tire related. I was told that by 2 different ladies at Bish's. For the next several weeks I went back and forth between the manufacturer and dealer trying to get the repair completed, even going as far as calling the local tire shops to try to find one to complete the recall. None would since it was a warranty issue between the dealer and manufacturer. The tires were finally replaced after 6 weeks of back and forth, but the required safety sticker was "lost" by Bishs. It will be at least an additional 2 weeks before the sticker can be installed if they even do it, leaving us 8 weeks without use of the RV, and after being placed in a hazardous situation by the dealer and manufacturer by having an unsafe vehicle released to us to tow to a different state. The issue has still not been resolved.
Additional Notes:
We purchased the RV new and drive about 350 miles to pick it up. Per the original dealer when we arrived, there was an NHTSA recall on the RV for the wheel assembly and they didn't realize it until that morning after I had already driven 6 hours and paid for a hotel for the night. They said the manufacturer said it would be OK for me to tow the vehicle back to where we live and have the recall completed by a local dealer. The only local dealer for this manufacturer was Bish's in Meridian ID. I called them the day after we purchased the RV and they told us there was no recall. I called the manufacturer and they said there was a recall and sent me the paperwork for it. The paperwork specifically said that the vehicle should not be released to the customer until the recall was completed, so I'm not sure why the dealer and manufacturer had me tow it 350 miles with an obvious safety issue. I called Bish's back with the paperwork and they said there was a recall, but they wouldn't repair it since it was tire related. I was told that by 2 different ladies at Bish's. For the next several weeks I went back and forth between the manufacturer and dealer trying to get the repair completed, even going as far as calling the local tire shops to try to find one to complete the recall. None would since it was a warranty issue between the dealer and manufacturer. The tires were finally replaced after 6 weeks of back and forth, but the required safety sticker was "lost" by Bishs. It will be at least an additional 2 weeks before the sticker can be installed if they even do it, leaving us 8 weeks without use of the RV, and after being placed in a hazardous situation by the dealer and manufacturer by having an unsafe vehicle released to us to tow to a different state. The issue has still not been resolved.
Mfg Campaign: 11550993
Recall Date: Oct 20, 2023
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Valencia, CA • 36 yrs
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