Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC is recalling certain 2021-2023 Paradigm and Valor fifth wheel trailers. A wire connector from the solar panel ports to the solar charge lines may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 19, 2023
Consumer Complaints
2 ComplaintsAlliance Rv, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Corrective Action:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Additional Notes:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Mfg Campaign: 11602834
Recall Date: Jul 16, 2024
Alliance Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Corrective Action:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Additional Notes:
Solar panel fuse melted and caused significant electrical issues, caused the inverter to back flow and caused further damage to the inverter which wiring caught fire. See photo. Bought the RV used in 11/2023 from a used RV dealership. Dealership assured us RV passed inspection and no recalls found. A week later we started having electrical issues and loss of power randomly. RV had repair attempt at dealership on 12/2023. RV repaired and a month later problems with power loss started again, RV mechanic came out and made attempts at repairs x3. In 6/2024, loss of power issue became daily and called RV mechanic back out in which he found the burned fuses and wires. Other hot wires found and repaired by RV mechanic. Reported issues back to dealership we bought RV from with no assistance, contacted Alliance RV with no assistance as of yet, contacted remove who made the inverter with no assistance.
Mfg Campaign: 11602834
Recall Date: Jul 16, 2024
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