Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance) is recalling certain 2022 Paradigm 295MK, and Avenue 32RLS fifth wheels. The freshwater tank may be installed incorrectly, which can result in the tank detaching from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 23, 2024
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC is recalling certain 2021-2023 Paradigm and Valor fifth wheel trailers. A wire connector from the solar panel ports to the solar charge lines may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 19, 2023
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance) is recalling certain 2022-2023 Paradigm and Valor travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/a, will use yours.
Recall Date: Jul 20, 2022
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance) is recalling certain 2022 Valor (36V11, 37V13, 40V13, 41V15, 42V13, 43V13); Avenue (30RLS, 31BHS, 32RLS, 33RKS, 36BRM) and Paradigm (295MK, 310RL, 340RL, 370FB, 372RK, 382RK, 385FL, 390MP, 365RD) recreational trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22V270
Recall Date: Apr 22, 2022
Alliance Rv, Llc
Safety Issue:
Alliance RV, LLC (Alliance RV) is recalling certain 2022 Paradigm, Valor, and Avenue travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: n/a - will use yours
Recall Date: Mar 23, 2022
Consumer Complaints
7 ComplaintsAlliance Rv, Llc
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Corrective Action:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Additional Notes:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Mfg Campaign: 11626118
Recall Date: Nov 19, 2024
Alliance Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Corrective Action:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Additional Notes:
The contact owns a 2022 Alliance Paradigm RV. The contact stated that while the RV was parked, the contact and his wife became aware that the awning fabric had separated partially at the heat weld of the fabric. The awning was then closed and almost instantly, the fabric fell to the ground, and the arms were bent. The RV was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 22V512000 (Equipment). The manufacturer was notified of the failure.
Mfg Campaign: 11626118
Recall Date: Nov 19, 2024
Alliance Rv, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Alliance RV Paradigm. The contact stated while driving at various speeds, the front passenger’s side awning slid out unintendedly. The manufacturer was notified of the failure and the contact was referred to a dealer. The dealer inspected the RV and informed the contact that the failure was related to structural damage. The manufacturer contested the dealer's findings and referred the contact to another dealer. The second dealer also confirmed that the failure was related to structural damage caused by the wall studs fracturing from the RV steel subframe. The RV remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2022 Alliance RV Paradigm. The contact stated while driving at various speeds, the front passenger’s side awning slid out unintendedly. The manufacturer was notified of the failure and the contact was referred to a dealer. The dealer inspected the RV and informed the contact that the failure was related to structural damage. The manufacturer contested the dealer's findings and referred the contact to another dealer. The second dealer also confirmed that the failure was related to structural damage caused by the wall studs fracturing from the RV steel subframe. The RV remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2022 Alliance RV Paradigm. The contact stated while driving at various speeds, the front passenger’s side awning slid out unintendedly. The manufacturer was notified of the failure and the contact was referred to a dealer. The dealer inspected the RV and informed the contact that the failure was related to structural damage. The manufacturer contested the dealer's findings and referred the contact to another dealer. The second dealer also confirmed that the failure was related to structural damage caused by the wall studs fracturing from the RV steel subframe. The RV remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.
Mfg Campaign: 11624028
Recall Date: Nov 7, 2024
Alliance Rv, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Corrective Action:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Additional Notes:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Mfg Campaign: 11594727
Recall Date: Jun 17, 2024
Alliance Rv, Llc
Defect Description:
WHEELS
Potential Consequences:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Corrective Action:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Additional Notes:
We got the Morryde Independant Suspension (7K) installed in March, 2022. They used the Alliance factory disk brakes that were on the unit (Alliance 340RL 2022 (2021 build date)) when they did the install. When I was at Morryde on 5/17/24 getting some basic maintenance done (alignment, tire rotation, balancing, bearings, shock replaced, etc.) Morryde found all four of my Kodiak disk brake caliper brackets had broken "tabs". One also had a busted disk brake caliper mounting hole which caused the brake caliper to be loose and rub on the rim. Dexter covered this under warranty. There were no symptoms of this before the wheels were removed. The caliper could have jammed against the wheel causing loss of control or the caliper could have been ripped off causing loss of brakes. While I was at Morryde, two other owners were there (different make, Grand Design) who had experienced major failures on the highway (blown tire and damaged rim, loss of brakes) due to the brakes mount failing and the caliper coming loose. I have photos of the broken brake mounts.
Mfg Campaign: 11594727
Recall Date: Jun 17, 2024
Alliance Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:PLUMBING:POTABLE WATER:STORAGE TANK
Potential Consequences:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Corrective Action:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Additional Notes:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Mfg Campaign: 11546736
Recall Date: Sep 26, 2023
Alliance Rv, Llc
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Corrective Action:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Additional Notes:
After finalizing the purchase of a 2022 Alliance RV Paradigm 295MK trailer at Giant RV dealership in Colton California we started our drive home. After driving 2 hours and 80 miles, I was notified by a fellow driver on 101 freeway in Woodland Hills California that I should pull over something was wrong. When I was able to pull off the freeway safely and made a turn I saw a trail of water behind my trailer. Once I pulled over I saw that my freshwater holding tank had fallen and I was dragging it.
Mfg Campaign: 11546736
Recall Date: Sep 26, 2023
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