AIRSTREAM ATLAS 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Airstream, Inc.
NHTSA Campaign: 24V314000 SAFETY RECALL
8 Vehicles Affected
Recall Date: May 3, 2024
Safety Issue:

Airstream, Inc. (Airstream) is recalling certain 2023-2024 Atlas motorhomes. The generator may have been installed without a heat shield, which can expose the subflooring to excessive heat.

Potential Risk:
Flooring material exposed to heat increases the risk of fire and injury.
FREE Recall Solution:
Dealers will install the heat shield above the generator, free of charge. Owner notification letters were mailed June 6, 2024. Owners may contact Airstream customer service at support@airstream.com, 1-877-596-6505 or 1-937-596-611 ext. 7401.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Jun 6, 2024
Recall Date: May 3, 2024
Airstream, Inc.
NHTSA Campaign: 23V772000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Nov 17, 2023
Safety Issue:

Airstream, Inc. (Airstream) is recalling certain 2019-2024 Interstate 19, Interstate 24, Interstate 24X, Rangeline and Atlas motorhomes. The Federal Certification Label and Tire Placard may indicate incorrect tire pressure and tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Incorrect tire information can result in under-inflated tires or installing the incorrect-size tires, increasing the risk of a crash.
FREE Recall Solution:
Airstream will mail corrected labels, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Dec 15, 2023
Recall Date: Nov 17, 2023
Airstream, Inc.
NHTSA Campaign: 23V327000 SAFETY RECALL
41 Vehicles Affected
Recall Date: May 5, 2023
Safety Issue:

Airstream, Inc (Airstream) is recalling certain 2023 Atlas motorhomes. The 16-gauge branch wires may be under protected by a 20-amp fuse, which could allow the wiring to overheat in the event of a short circuit.

Potential Risk:
Wiring that overheats can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the 20-amp fuse with a 5-amp fuse, and install a new circuit, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact Airstream customer service at 1-877-596-6505 or 1-937-596-6111 ext. 7401 or 7411.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Jun 29, 2023
Recall Date: May 5, 2023
Airstream, Inc.
NHTSA Campaign: 23V134000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Mar 1, 2023
Safety Issue:

Airstream Inc. (Airstream) is recalling certain 2021-2023 Basecamp, Bambi, Atlas, and Interstate travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will install a regulator support bracket, free of charge. Owner notification letters are expected to be mailed April 29, 2023. Owners may contact Airstream Customer Service at 877-596-6111 (Travel Trailer ext. 7491) or (Touring Coach ext. 7401).
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local AIRSTREAM dealer to schedule your FREE recall repair.
Manufacturer: AIRSTREAM
Notice Date: Apr 25, 2023
Recall Date: Mar 1, 2023

Consumer Complaints

1 Complaint
Airstream, Inc.
Campaign: 11579747 Other
Mar 27, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Adaptive cruise control turns all Advanced Driver Assistance Systems if it does not sense that there is a vehicle ahead for a period of approx. 45 minutes. The system completely shuts down and cannot be reset manually. After approx. 45 minutes the system turns back on. This happened to me 4 times as I drove across the US. Not have any Advances Driver Assistance Systems operating for a period of 45 minutes is highly dangerous. Apparently there is a fix but it is not currently recognized by Mercedes.

Corrective Action:

Adaptive cruise control turns all Advanced Driver Assistance Systems if it does not sense that there is a vehicle ahead for a period of approx. 45 minutes. The system completely shuts down and cannot be reset manually. After approx. 45 minutes the system turns back on. This happened to me 4 times as I drove across the US. Not have any Advances Driver Assistance Systems operating for a period of 45 minutes is highly dangerous. Apparently there is a fix but it is not currently recognized by Mercedes.

Additional Notes:

Adaptive cruise control turns all Advanced Driver Assistance Systems if it does not sense that there is a vehicle ahead for a period of approx. 45 minutes. The system completely shuts down and cannot be reset manually. After approx. 45 minutes the system turns back on. This happened to me 4 times as I drove across the US. Not have any Advances Driver Assistance Systems operating for a period of 45 minutes is highly dangerous. Apparently there is a fix but it is not currently recognized by Mercedes.

Manufacturer: AIRSTREAM
Mfg Campaign: 11579747
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
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