Complaints & Recalls
Official Safety Recalls - Important!
74 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Consumer Complaints
66 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Mfg Campaign: 11582515
Recall Date: Apr 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact stated that while driving at various speeds, the vehicle stalled. Upon depressing the accelerator pedal from a stop, the vehicle failed to move. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect.
Mfg Campaign: 11582515
Recall Date: Apr 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11575485
Recall Date: Mar 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11575485
Recall Date: Mar 5, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that previously the vehicle had an electrical failure. The vehicle was taken to the dealer where it was diagnosed with an electrical failure and the electrical system was replaced. However, the electrical system failure had reoccurred. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the engine oil warning light illuminated stating 8,000 miles overdue. The vehicle was towed to the dealer where it was diagnosed with a failed engine due to old engine oil. The dealer disassembled the engine, and it was determined that a fractured engine rod caused the engine failure. The vehicle was towed to an independent mechanic to be repaired. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact that the repair would not be covered under the recall repair. The failure mileage was approximately 62,000.
Mfg Campaign: 11570732
Recall Date: Feb 8, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Acura TLX. The contact stated that while being at a complete stop in standstill traffic on a highway, they were rear-ended and pushed into the rear of a Chevrolet Tahoe in front. The contact stated that the air bags failed to deploy. The contact was unaware if the air bag warning light was illuminated after the accident. The contact sustained injuries to their arm and back that required medical attention from the ER. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed. The vehicle was not yet deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Corrective Action:
The contact owns a 2020 Acura TLX. The contact stated that while being at a complete stop in standstill traffic on a highway, they were rear-ended and pushed into the rear of a Chevrolet Tahoe in front. The contact stated that the air bags failed to deploy. The contact was unaware if the air bag warning light was illuminated after the accident. The contact sustained injuries to their arm and back that required medical attention from the ER. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed. The vehicle was not yet deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Additional Notes:
The contact owns a 2020 Acura TLX. The contact stated that while being at a complete stop in standstill traffic on a highway, they were rear-ended and pushed into the rear of a Chevrolet Tahoe in front. The contact stated that the air bags failed to deploy. The contact was unaware if the air bag warning light was illuminated after the accident. The contact sustained injuries to their arm and back that required medical attention from the ER. The contact stated that a police report was filed. The vehicle was towed to an impound lot. The vehicle was not diagnosed. The vehicle was not yet deemed a total loss. The manufacturer was not made aware of the failure. The approximate failure mileage was 73,000.
Mfg Campaign: 11566914
Recall Date: Jan 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11537350
Recall Date: Aug 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
I purchased a new Acura TLX in 2020. The following year it took it into get state inspected in Massachusetts. My care failed for emission 3 times. I brought it back to the dealer (Herb Connolly) in Framingham Massachusetts. They kept it for 3 weeks, worked on it and told me it was all set. The following year I brought it in for a state inspection. The same thing happened. They told me that they had seen a few of these cases. They found a way to get them to pass. They have to drive it at different speeds for a few hundred miles. I asked that they fix in properly and they noted that they did not have a fix. This was all after I picked it up. I told them I was concerned as I worried this could keep happening. They encouraged me to call Honda Motor Corp. I spoke to them several times and they denied the problem. I am not in my third year. Car is still under warranty and it again failed inspection. Below is an email from the service manager on how to get it to pass. From: Michael Brooks <mbrooks@metrowestacura.com> Sent: Wednesday, July 26, 2023 4:05:38 PM To: [XXX] Subject: Passing Inspection Hi [XXX], As discussed we have not received any updated procedures or available software updates to get these cars to store the memory for the readiness flags. This is an issue what we have had to drive the car in very specific patterns to get it to pass. The main thing we do is DO NOT SHUT THE CAR OFF AFTER DRIVING IT JUST PULL IT INTO THE INSPECTION BAY AND LEAVE IT RUNNING DURING THE INSPECTION. There are a few flags that are notoriously tricky to get to flip. Usually we use our $20 “obd” tool that we got off amazon which monitors the flags in real time so we know when it is ready for inspection. Below are the driving patterns we follow to get the problem flags to turn over: O2 sensor This is one of the trickiest ones, we seem to have the most luck getting this one from continued driving so there is not a spec INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11537350
Recall Date: Aug 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The idle stop feature on the vehicle will engage at a red light stop. Then, will fail to start the engine when the light turns green. You have to engage the car in park and then hit the engine start button. This is a safety hazard in traffic. It could result in an accident.
Corrective Action:
The idle stop feature on the vehicle will engage at a red light stop. Then, will fail to start the engine when the light turns green. You have to engage the car in park and then hit the engine start button. This is a safety hazard in traffic. It could result in an accident.
Additional Notes:
The idle stop feature on the vehicle will engage at a red light stop. Then, will fail to start the engine when the light turns green. You have to engage the car in park and then hit the engine start button. This is a safety hazard in traffic. It could result in an accident.
Mfg Campaign: 11536951
Recall Date: Aug 7, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.
Corrective Action:
Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.
Additional Notes:
Software update completed June 2022 When coming to a stop light, my car shutdown. Went into neutral and took about five seconds to restart. It happened the following day and I was rear ended. No injuries occurred.
Mfg Campaign: 11534584
Recall Date: Jul 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Defective warped rotors at low mile approximately 15k miles, brake pads are good but not rotors.Original owner not aggressively driven or braked. Episodes when driving highway at 70mph and traffic suddenly stop's vehicles brakes must be pumped to ensure effective stopping. The OEM Highway hazard, for almost new vehicle.
Corrective Action:
Defective warped rotors at low mile approximately 15k miles, brake pads are good but not rotors.Original owner not aggressively driven or braked. Episodes when driving highway at 70mph and traffic suddenly stop's vehicles brakes must be pumped to ensure effective stopping. The OEM Highway hazard, for almost new vehicle.
Additional Notes:
Defective warped rotors at low mile approximately 15k miles, brake pads are good but not rotors.Original owner not aggressively driven or braked. Episodes when driving highway at 70mph and traffic suddenly stop's vehicles brakes must be pumped to ensure effective stopping. The OEM Highway hazard, for almost new vehicle.
Mfg Campaign: 11528420
Recall Date: Jun 22, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Corrective Action:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Additional Notes:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Mfg Campaign: 11521681
Recall Date: May 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Corrective Action:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Additional Notes:
while driving on a 2 lane road that curved to the right, the Collision Mitigation Braking System (CMBS) activated for no apparent reason. The brakes engaged hard for a short period of time. Fortunately there was no vehicle behind me that could have rear ended me. I would say this is a serious safety issue under the right conditions .
Mfg Campaign: 11521681
Recall Date: May 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling on highway, parking brake intermittently activated several times and parking brake malfunction alarm flashed on dashboard. This caused the vehicle to brake unexpectedly while driving through a construction zone on highway 45. Fortunately, we were very close to the Acura dealership where the vehicle was purchased and managed to drive the vehicle to the service department. The Parking brake alarm continued to display on dashboard even after turning off the vehicle and starting it again. The emissions alarm also flashed intermittently on the dashboard. After researching on several TLX Forums, we found similar incidents dating back to 2015 TLX vehicles. There is also an issue when trying to start the vehicle. Sometimes the engine does not turn over and the dashboard displays error messages or goes completely black. Dealer is unable to fix this issue. Vehicle has been in for repairs a number of times with no resolution. We are not sure if the starting issue is related to the parking brake issue. There seems to be major issues with the electrical/software/firmware.
Corrective Action:
While traveling on highway, parking brake intermittently activated several times and parking brake malfunction alarm flashed on dashboard. This caused the vehicle to brake unexpectedly while driving through a construction zone on highway 45. Fortunately, we were very close to the Acura dealership where the vehicle was purchased and managed to drive the vehicle to the service department. The Parking brake alarm continued to display on dashboard even after turning off the vehicle and starting it again. The emissions alarm also flashed intermittently on the dashboard. After researching on several TLX Forums, we found similar incidents dating back to 2015 TLX vehicles. There is also an issue when trying to start the vehicle. Sometimes the engine does not turn over and the dashboard displays error messages or goes completely black. Dealer is unable to fix this issue. Vehicle has been in for repairs a number of times with no resolution. We are not sure if the starting issue is related to the parking brake issue. There seems to be major issues with the electrical/software/firmware.
Additional Notes:
While traveling on highway, parking brake intermittently activated several times and parking brake malfunction alarm flashed on dashboard. This caused the vehicle to brake unexpectedly while driving through a construction zone on highway 45. Fortunately, we were very close to the Acura dealership where the vehicle was purchased and managed to drive the vehicle to the service department. The Parking brake alarm continued to display on dashboard even after turning off the vehicle and starting it again. The emissions alarm also flashed intermittently on the dashboard. After researching on several TLX Forums, we found similar incidents dating back to 2015 TLX vehicles. There is also an issue when trying to start the vehicle. Sometimes the engine does not turn over and the dashboard displays error messages or goes completely black. Dealer is unable to fix this issue. Vehicle has been in for repairs a number of times with no resolution. We are not sure if the starting issue is related to the parking brake issue. There seems to be major issues with the electrical/software/firmware.
Mfg Campaign: 11486379
Recall Date: Sep 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.
Corrective Action:
After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.
Additional Notes:
After coming to a stop at a red light, the vehicle engine turned off as designed with auto start stop. When the light turned green, the vehicle temporarily restarted when I released the brake pedal, but immediately stalled and would not restart. This is a major safety concern as I was on a four lane road with traffic all around and I was unable to move. I had place the vehicle into park, turn off the ignition fully, and attempt to restart the car. It eventually restarted, but it took nearly 90 seconds. This is a danger to myself, and to the traffic around me as I was fully stopped on a road with 40 MPH limits and a lot of traffic.
Mfg Campaign: 11479316
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?
Corrective Action:
Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?
Additional Notes:
Tire size: 225/50R18 95H While parked I noticed the tire tread pealing off face of tire (the part that touches the road surface) and exposing the under layers of tire rubber and internal tread shapes Almost like outside and inside tread layers separated Not sure if from road hazard or the two layers separated on their own?
Mfg Campaign: 11474105
Recall Date: Jul 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car has started to jerk. I called the dealership where I got it from and they told me that if it didn't jerk in there possession there is nothing they could do. It's a 2020 and it has a little over 28k miles on it. There are 2 open recalls on my vehicle, but my specific vin isn't affected. I don't know what else to do .
Corrective Action:
My car has started to jerk. I called the dealership where I got it from and they told me that if it didn't jerk in there possession there is nothing they could do. It's a 2020 and it has a little over 28k miles on it. There are 2 open recalls on my vehicle, but my specific vin isn't affected. I don't know what else to do .
Additional Notes:
My car has started to jerk. I called the dealership where I got it from and they told me that if it didn't jerk in there possession there is nothing they could do. It's a 2020 and it has a little over 28k miles on it. There are 2 open recalls on my vehicle, but my specific vin isn't affected. I don't know what else to do .
Mfg Campaign: 11446988
Recall Date: Jan 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle will suddenly shift into neutral while driving and won’t shift into drive until the vehicle is turned off and restarted
Corrective Action:
Vehicle will suddenly shift into neutral while driving and won’t shift into drive until the vehicle is turned off and restarted
Additional Notes:
Vehicle will suddenly shift into neutral while driving and won’t shift into drive until the vehicle is turned off and restarted
Mfg Campaign: 11431300
Recall Date: Sep 1, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Corrective Action:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Additional Notes:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Mfg Campaign: 11425098
Recall Date: Jul 16, 2021
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Corrective Action:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Additional Notes:
After approx. 15,000 miles on the odometer applying the brakes at highway speed to slow the car down the steering wheel shakes, went to the dealership they said the front brake rotors are warped. Also when traveling at highway speed around 70 mph with strong wind the hood of the car shakes as if it is not latched, stopped vehicle and checked that the hood is properly latched and it was, I am concerned that one time the hood will come unlatched as I am driving. Dealer said that was a normal like other Acura TLX of the same year.
Mfg Campaign: 11425098
Recall Date: Jul 16, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape
If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...
Jul 28, 2025Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles
If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...
Jul 24, 2025