Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016-2018 Acura MDX, 2015-2019 Acura TLX and 2015-2017 Honda Accord vehicles, equipped with a 3.5L V6 engine. Particulates in fuel may adhere to the internal components of the fuel pump, reducing its performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N3X, P3W
Recall Date: Jan 29, 2019
Consumer Complaints
142 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, OTHER
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 19V060000 (Fuel System, Other) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 19V060000 (Fuel System, Other) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notifications of NHTSA Campaign Numbers: 19V060000 (Fuel System, Other) and 23V751000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11616858
Recall Date: Sep 27, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the dealer informed the contact that she would be placed on a waiting list. The waiting list indicated that the vehicle would not be checked until mid-2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the dealer informed the contact that she would be placed on a waiting list. The waiting list indicated that the vehicle would not be checked until mid-2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the dealer informed the contact that she would be placed on a waiting list. The waiting list indicated that the vehicle would not be checked until mid-2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11616557
Recall Date: Sep 26, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Corrective Action:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Additional Notes:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Mfg Campaign: 11611498
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Corrective Action:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Additional Notes:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Mfg Campaign: 11611498
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Corrective Action:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Additional Notes:
Transmission fails mid drive on freeway. Multiple vehicles had to avoid the possibility of horrific collision. Vehicle has lost engine power and will not exceed 60mph. I have. Check in with a Facebook Acura group and more the. 2,000 members had the same issue. All Acuras from 2016 to 2023 had failed transmissions at 10k miles to 45k miles.
Mfg Campaign: 11611498
Recall Date: Aug 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
A warranty extension for 2015 Acura TLX was issued for vehicles painted B-588P Obsidian Blue Pearl or Fathom Blue Pearl. I have a 2016 Acura TLX with exact same paint and identical peeling issue. My car was assembled in 2015 but is a model year 2016. Acura refused to fix.
Corrective Action:
A warranty extension for 2015 Acura TLX was issued for vehicles painted B-588P Obsidian Blue Pearl or Fathom Blue Pearl. I have a 2016 Acura TLX with exact same paint and identical peeling issue. My car was assembled in 2015 but is a model year 2016. Acura refused to fix.
Additional Notes:
A warranty extension for 2015 Acura TLX was issued for vehicles painted B-588P Obsidian Blue Pearl or Fathom Blue Pearl. I have a 2016 Acura TLX with exact same paint and identical peeling issue. My car was assembled in 2015 but is a model year 2016. Acura refused to fix.
Mfg Campaign: 11608454
Recall Date: Aug 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, OTHER
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact stated while driving 25 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact pulled over to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle and drove to the residence. An independent mechanic had diagnosed the vehicle at the residence and informed the contact that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V060000 (Fuel System, Other); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact stated while driving 25 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact pulled over to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle and drove to the residence. An independent mechanic had diagnosed the vehicle at the residence and informed the contact that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V060000 (Fuel System, Other); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact stated while driving 25 MPH, several unknown warning lights illuminated, and the vehicle stalled. The contact pulled over to the side of the road and turned on the hazard lights. The contact was able to restart the vehicle and drove to the residence. An independent mechanic had diagnosed the vehicle at the residence and informed the contact that the high-pressure fuel pump (HPFP) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V060000 (Fuel System, Other); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 95,000.
Mfg Campaign: 11608232
Recall Date: Aug 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Recall issued in January 2024 and still haven’t heard from Acura
Corrective Action:
Recall issued in January 2024 and still haven’t heard from Acura
Additional Notes:
Recall issued in January 2024 and still haven’t heard from Acura
Mfg Campaign: 11605145
Recall Date: Jul 29, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Recall related to crankshaft and engine wear/malfunction is not addressed in a timely manner from recall date. My local dealership has a waitlist of 500+ cars to address and they don’t even have enough parts to do so. I do not feel confident that technicians will inspect thoroughly and that leaves my family and I at risk while driving this car with a considerable issue.
Corrective Action:
Recall related to crankshaft and engine wear/malfunction is not addressed in a timely manner from recall date. My local dealership has a waitlist of 500+ cars to address and they don’t even have enough parts to do so. I do not feel confident that technicians will inspect thoroughly and that leaves my family and I at risk while driving this car with a considerable issue.
Additional Notes:
Recall related to crankshaft and engine wear/malfunction is not addressed in a timely manner from recall date. My local dealership has a waitlist of 500+ cars to address and they don’t even have enough parts to do so. I do not feel confident that technicians will inspect thoroughly and that leaves my family and I at risk while driving this car with a considerable issue.
Mfg Campaign: 11603276
Recall Date: Jul 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into LIMP Mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into LIMP Mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into LIMP Mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.
Mfg Campaign: 11584468
Recall Date: Apr 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Internal transmission error at 60,000 miles. All warning lights illuminated, no sign of transmission failure, but having to replace the entire transmission due to factory defect out of my own pocket.
Corrective Action:
Internal transmission error at 60,000 miles. All warning lights illuminated, no sign of transmission failure, but having to replace the entire transmission due to factory defect out of my own pocket.
Additional Notes:
Internal transmission error at 60,000 miles. All warning lights illuminated, no sign of transmission failure, but having to replace the entire transmission due to factory defect out of my own pocket.
Mfg Campaign: 11577290
Recall Date: Mar 14, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My rod bearing seized, and I had to replace the entire engine. Per the remedy, I should be reimbursed the costs for the replacement due to the engine rod being blown. I have submitted to Acura, and they keep telling me to bring the vehicle in for inspection, but the engine has already been replaced. I have attached the recall notification along with the original deposit for the repair and then the final cost. I submitted it to Acura on 01/16 and was told that the issue has not been resolved since the parts are not available. We have replaced the engine and are seeking reimbursement, not the parts being replaced.
Corrective Action:
My rod bearing seized, and I had to replace the entire engine. Per the remedy, I should be reimbursed the costs for the replacement due to the engine rod being blown. I have submitted to Acura, and they keep telling me to bring the vehicle in for inspection, but the engine has already been replaced. I have attached the recall notification along with the original deposit for the repair and then the final cost. I submitted it to Acura on 01/16 and was told that the issue has not been resolved since the parts are not available. We have replaced the engine and are seeking reimbursement, not the parts being replaced.
Additional Notes:
My rod bearing seized, and I had to replace the entire engine. Per the remedy, I should be reimbursed the costs for the replacement due to the engine rod being blown. I have submitted to Acura, and they keep telling me to bring the vehicle in for inspection, but the engine has already been replaced. I have attached the recall notification along with the original deposit for the repair and then the final cost. I submitted it to Acura on 01/16 and was told that the issue has not been resolved since the parts are not available. We have replaced the engine and are seeking reimbursement, not the parts being replaced.
Mfg Campaign: 11575396
Recall Date: Mar 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
After stop light turned from red to green, I began to accelerate through the intersection, when I felt a strong resistance to me trying to accelerate. Second, all the lights on the dashboard lit up and I proceeded to pull off onto the side of the road. I turned the car off, then on again to see if something just needed to be reset or for a rest. Same thing happened and I was unable to continue to drive my car to work. I had my car towed to a nearby automotive shop and they told me the transmission valve needed to be replaced and possibly the entire transmission. They recommended I have it towed to Acura dealership - which I did. Elk Grove Acura's diagnostic was the same. They said that a new valve may not be the fix and I may need the entire transmission to be replaced. They quoted me at $3900 for valve and $9k for entire transmission. I still owe $9k on the vehicle. I am now in a very sticky situation. I don't believe the transmission should have gone out after 104,000 miles. My boyfriend's parents told me they had the same issue with their Acura. I'm wondering if it's a common issue with Acuras.
Corrective Action:
After stop light turned from red to green, I began to accelerate through the intersection, when I felt a strong resistance to me trying to accelerate. Second, all the lights on the dashboard lit up and I proceeded to pull off onto the side of the road. I turned the car off, then on again to see if something just needed to be reset or for a rest. Same thing happened and I was unable to continue to drive my car to work. I had my car towed to a nearby automotive shop and they told me the transmission valve needed to be replaced and possibly the entire transmission. They recommended I have it towed to Acura dealership - which I did. Elk Grove Acura's diagnostic was the same. They said that a new valve may not be the fix and I may need the entire transmission to be replaced. They quoted me at $3900 for valve and $9k for entire transmission. I still owe $9k on the vehicle. I am now in a very sticky situation. I don't believe the transmission should have gone out after 104,000 miles. My boyfriend's parents told me they had the same issue with their Acura. I'm wondering if it's a common issue with Acuras.
Additional Notes:
After stop light turned from red to green, I began to accelerate through the intersection, when I felt a strong resistance to me trying to accelerate. Second, all the lights on the dashboard lit up and I proceeded to pull off onto the side of the road. I turned the car off, then on again to see if something just needed to be reset or for a rest. Same thing happened and I was unable to continue to drive my car to work. I had my car towed to a nearby automotive shop and they told me the transmission valve needed to be replaced and possibly the entire transmission. They recommended I have it towed to Acura dealership - which I did. Elk Grove Acura's diagnostic was the same. They said that a new valve may not be the fix and I may need the entire transmission to be replaced. They quoted me at $3900 for valve and $9k for entire transmission. I still owe $9k on the vehicle. I am now in a very sticky situation. I don't believe the transmission should have gone out after 104,000 miles. My boyfriend's parents told me they had the same issue with their Acura. I'm wondering if it's a common issue with Acuras.
Mfg Campaign: 11574916
Recall Date: Mar 1, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the check engine and several unknown warning lights started flashing on the instrument panel. The RPM was fluctuating abnormally. While driving approximately 75- 80 MPH, the failure recurred with a loud grinding sound coming from the engine compartment. The contact pulled over to the side of the road and had the vehicle towed to the dealer to be diagnosed. The dealer was unable to determine the cause of the failure. The vehicle received a system reset by the dealer after the first failure. When the vehicle was returned to the dealer, the dealer determined that one cylinder had been damaged, along with the bearing seal and crankshaft, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 17,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the check engine and several unknown warning lights started flashing on the instrument panel. The RPM was fluctuating abnormally. While driving approximately 75- 80 MPH, the failure recurred with a loud grinding sound coming from the engine compartment. The contact pulled over to the side of the road and had the vehicle towed to the dealer to be diagnosed. The dealer was unable to determine the cause of the failure. The vehicle received a system reset by the dealer after the first failure. When the vehicle was returned to the dealer, the dealer determined that one cylinder had been damaged, along with the bearing seal and crankshaft, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 17,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at various speeds, the check engine and several unknown warning lights started flashing on the instrument panel. The RPM was fluctuating abnormally. While driving approximately 75- 80 MPH, the failure recurred with a loud grinding sound coming from the engine compartment. The contact pulled over to the side of the road and had the vehicle towed to the dealer to be diagnosed. The dealer was unable to determine the cause of the failure. The vehicle received a system reset by the dealer after the first failure. When the vehicle was returned to the dealer, the dealer determined that one cylinder had been damaged, along with the bearing seal and crankshaft, causing the engine to seize. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 17,000. VIN tool confirms parts not available.
Mfg Campaign: 11566960
Recall Date: Jan 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact stated that while driving at approximately 35–45 MPH, an abnormal banging sound was detected. The RPM increased, and the sound became louder. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine rod was thrown, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed that a reimbursement claim might be submitted when the remedy was available. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 64,134. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact stated that while driving at approximately 35–45 MPH, an abnormal banging sound was detected. The RPM increased, and the sound became louder. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine rod was thrown, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed that a reimbursement claim might be submitted when the remedy was available. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 64,134. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact stated that while driving at approximately 35–45 MPH, an abnormal banging sound was detected. The RPM increased, and the sound became louder. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an engine rod was thrown, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and informed that a reimbursement claim might be submitted when the remedy was available. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 64,134. VIN tool confirms parts not available.
Mfg Campaign: 11564929
Recall Date: Jan 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial start-up, there was a loud explosion coming from underneath the hood of the vehicle twice. The check engine warning light illuminated, and oil leaked underneath the front end of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rod bearings had failed causing the engine to fail. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial start-up, there was a loud explosion coming from underneath the hood of the vehicle twice. The check engine warning light illuminated, and oil leaked underneath the front end of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rod bearings had failed causing the engine to fail. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the initial start-up, there was a loud explosion coming from underneath the hood of the vehicle twice. The check engine warning light illuminated, and oil leaked underneath the front end of the vehicle. The vehicle was towed to the dealer where it was diagnosed that the rod bearings had failed causing the engine to fail. The engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 125,000. VIN tool confirms parts not available.
Mfg Campaign: 11564656
Recall Date: Jan 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the connecting rod bearing was defective. The contact was instructed to no longer drive the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the connecting rod bearing was defective. The contact was instructed to no longer drive the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, an abnormal clicking sound was coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the connecting rod bearing was defective. The contact was instructed to no longer drive the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) which was linked to the failure. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
Mfg Campaign: 11561306
Recall Date: Dec 21, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL SYSTEM, OTHER
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, the vehicle would jerk without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 19V060000(Fuel System, Other) which the contact linked to the vehicle failure. The dealer was notified of the failure and an appointment was made for service. Before the vehicle was serviced, the contact stated that the vehicle stalled while making a left turn; as a result, another vehicle into the rear passenger side door. The air bags deployed upon impact, and no injuries were reported. A police report was filed. The vehicle was initially towed to an independent mechanic and was later towed to an Acura collision center where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, the vehicle would jerk without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 19V060000(Fuel System, Other) which the contact linked to the vehicle failure. The dealer was notified of the failure and an appointment was made for service. Before the vehicle was serviced, the contact stated that the vehicle stalled while making a left turn; as a result, another vehicle into the rear passenger side door. The air bags deployed upon impact, and no injuries were reported. A police report was filed. The vehicle was initially towed to an independent mechanic and was later towed to an Acura collision center where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact stated that while driving at various speeds, the vehicle would jerk without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 19V060000(Fuel System, Other) which the contact linked to the vehicle failure. The dealer was notified of the failure and an appointment was made for service. Before the vehicle was serviced, the contact stated that the vehicle stalled while making a left turn; as a result, another vehicle into the rear passenger side door. The air bags deployed upon impact, and no injuries were reported. A police report was filed. The vehicle was initially towed to an independent mechanic and was later towed to an Acura collision center where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11558312
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2016 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound and the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed connection rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Mfg Campaign: 11556649
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
TIRES:SIDEWALL
Potential Consequences:
Tire size 225/55R17. - Sidewall separation on the inside portion of two tires (unable to identify from looking at tires on vehicle, this could go unnoticed by the driver). No tires were removed from Acura. I do have photos of this safety hazard. - Tires could have blown out while driving and a crash occurring injuring driver or other vehicles on the road. After seeing the tire separation they technicians advised not to drive car vehicle safety hazard. - Unknown if problem was able to be reproduced. - Tire was not inspected by any representative only Acura dealership technicians. - Yes, there were symptoms, when driving at low speeds under 20 mph a squeaky noise was heard, as speed increased the noise was more frequent.
Corrective Action:
Tire size 225/55R17. - Sidewall separation on the inside portion of two tires (unable to identify from looking at tires on vehicle, this could go unnoticed by the driver). No tires were removed from Acura. I do have photos of this safety hazard. - Tires could have blown out while driving and a crash occurring injuring driver or other vehicles on the road. After seeing the tire separation they technicians advised not to drive car vehicle safety hazard. - Unknown if problem was able to be reproduced. - Tire was not inspected by any representative only Acura dealership technicians. - Yes, there were symptoms, when driving at low speeds under 20 mph a squeaky noise was heard, as speed increased the noise was more frequent.
Additional Notes:
Tire size 225/55R17. - Sidewall separation on the inside portion of two tires (unable to identify from looking at tires on vehicle, this could go unnoticed by the driver). No tires were removed from Acura. I do have photos of this safety hazard. - Tires could have blown out while driving and a crash occurring injuring driver or other vehicles on the road. After seeing the tire separation they technicians advised not to drive car vehicle safety hazard. - Unknown if problem was able to be reproduced. - Tire was not inspected by any representative only Acura dealership technicians. - Yes, there were symptoms, when driving at low speeds under 20 mph a squeaky noise was heard, as speed increased the noise was more frequent.
Mfg Campaign: 11550186
Recall Date: Oct 16, 2023
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