Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
35 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Corrective Action:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Additional Notes:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Mfg Campaign: 11534996
Recall Date: Jul 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Corrective Action:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Additional Notes:
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Mfg Campaign: 11534996
Recall Date: Jul 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back windshield spontaneously shattered while parked overnight
Corrective Action:
Back windshield spontaneously shattered while parked overnight
Additional Notes:
Back windshield spontaneously shattered while parked overnight
Mfg Campaign: 11513452
Recall Date: Mar 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back windshield spontaneously shattered while parked overnight
Corrective Action:
Back windshield spontaneously shattered while parked overnight
Additional Notes:
Back windshield spontaneously shattered while parked overnight
Mfg Campaign: 11513452
Recall Date: Mar 23, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
Mfg Campaign: 11507740
Recall Date: Feb 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Acura RDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 30 MPH and failed to accelerate while depressing the accelerator pedal. The contact exited the highway and parked in a nearby parking lot for approximately 10 minutes. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 900.
Corrective Action:
The contact owns a 2022 Acura RDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 30 MPH and failed to accelerate while depressing the accelerator pedal. The contact exited the highway and parked in a nearby parking lot for approximately 10 minutes. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 900.
Additional Notes:
The contact owns a 2022 Acura RDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 30 MPH and failed to accelerate while depressing the accelerator pedal. The contact exited the highway and parked in a nearby parking lot for approximately 10 minutes. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 900.
Mfg Campaign: 11495768
Recall Date: Dec 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.
Corrective Action:
I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.
Additional Notes:
I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.
Mfg Campaign: 11495541
Recall Date: Nov 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Corrective Action:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Additional Notes:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Mfg Campaign: 11480090
Recall Date: Aug 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Corrective Action:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Additional Notes:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Mfg Campaign: 11480090
Recall Date: Aug 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Corrective Action:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Additional Notes:
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Mfg Campaign: 11480090
Recall Date: Aug 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Corrective Action:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Additional Notes:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Mfg Campaign: 11471916
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Corrective Action:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Additional Notes:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Mfg Campaign: 11471916
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Corrective Action:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Additional Notes:
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Mfg Campaign: 11471916
Recall Date: Jun 30, 2022
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages,codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages,codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages,codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11457094
Recall Date: Mar 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I own the Acura RDX 2022 and from the very first week the front left brakes were making a rough contact noise when braking. I took to two different dealership and they said the grooves should wear and it may take sometime. I am at 3000 miles and still the same noise. Other brakes function properly. Also, now the weather dropping to 20 F the same front brakes makes a loud grinding / gurgling noise and goes away after warmed up. No TSB, no recalls and no solution. Dealer will not change the brake pads / rotor to see if that fixes the issue.
Corrective Action:
I own the Acura RDX 2022 and from the very first week the front left brakes were making a rough contact noise when braking. I took to two different dealership and they said the grooves should wear and it may take sometime. I am at 3000 miles and still the same noise. Other brakes function properly. Also, now the weather dropping to 20 F the same front brakes makes a loud grinding / gurgling noise and goes away after warmed up. No TSB, no recalls and no solution. Dealer will not change the brake pads / rotor to see if that fixes the issue.
Additional Notes:
I own the Acura RDX 2022 and from the very first week the front left brakes were making a rough contact noise when braking. I took to two different dealership and they said the grooves should wear and it may take sometime. I am at 3000 miles and still the same noise. Other brakes function properly. Also, now the weather dropping to 20 F the same front brakes makes a loud grinding / gurgling noise and goes away after warmed up. No TSB, no recalls and no solution. Dealer will not change the brake pads / rotor to see if that fixes the issue.
Mfg Campaign: 11446587
Recall Date: Jan 7, 2022
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