Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2021 Acura RDX and 2022 CR-V Hybrid vehicles. A component in the right or left front driveshaft may have been improperly heat-treated, which could result in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: BBY, NBW, OBX
Recall Date: Dec 2, 2021
Consumer Complaints
124 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Corrective Action:
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Additional Notes:
I have been trying to get my vehicle repaired for over a year in response to recall number 24V-064 with no success. The vehicle manufacturer is not providing the required parts to the dealership to address this recall from early 2024. I think additional action needs to be taken against the manufacturer to drive improved behaviour to address safety recall issues in a timely manner
Mfg Campaign: 11643177
Recall Date: Feb 17, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Corrective Action:
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Additional Notes:
The front brakes and possibly the rear as well judder when applied at moderate and higher speeds. The sensation is disconcerting as though the brakes are prematurely failing. Malfunctioning brakes are obviously a safety issue. This is an ongoing problem and shouldn't be happening on a gently used, well maintained vehicle. It has been happening consistently and worsening for at least the past year. It is very reproducible but when I contacted the closest Acura dealer, they denied any known issues affecting this vehicle. No warning lamps or other errors were set but I doubt this issue is monitored by the vehicle's sensors.
Mfg Campaign: 11639629
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Corrective Action:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Additional Notes:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Mfg Campaign: 11639766
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Corrective Action:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Additional Notes:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Mfg Campaign: 11639766
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Corrective Action:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Additional Notes:
While accelerating off the entrance ramp onto the highway, The engine randomly slows down automatically…the car reduced speed drastically without applying brakes and without cars around me or in front of me.
Mfg Campaign: 11639766
Recall Date: Jan 30, 2025
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Corrective Action:
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Additional Notes:
Rear window shattered without any certain impact due to a manufactured known defect. While I was driving the window shattered and all glass when flying every where. I contacted the dealer and the Acura corporate and they don’t want to know anything about it. I have my car sitting in my parking g lot because I don’t have $1000 to pay to replace my rear window. Right now there is a class action lawsuit to Acura due to this issue but nobody is taking responsibility for this incident. I will appreciate if you can look into this because it is very dangerous and it can cause a big accident.
Mfg Campaign: 11639203
Recall Date: Jan 28, 2025
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Corrective Action:
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Additional Notes:
On July 21st, 2024, the electronic parking brake on our 2021 Acura RDX seized and would not release. The vehicle had not sustained any damage and only had 63,270 miles on the odometer. The vehicle was in the garage but the brake seizure rendered the otherwise functioning vehicle unusable. The vehicle is available for inspection. There was nothing to indicate a problem prior to failure on the 21st. An Acura dealer replaced the gear unit motor that actuates the parking brake but the brake did not disengage as per the repair invoice attached. It was determined the parking brake switch circuit connection did not match specs and the parking brake switch was replaced. The parking brake worked at the time we retrieved the vehicle from the dealership but currently do not engage the brake as we are unsure if this will fail again. This issue put us and owners of like vehicles in danger due to the fact that a simple switch malfunction seizes the rear brakes of the car. Fortunately the vehicle was in our garage at the time but if failure occurs at speed, rear locked brake(s) could no doubt lead to a serious crash. At best, a parked disabled vehicle leads to very costly inconvenience as it did for us. Whether a failed switch or a poor connection my concern is the problem replicates while in motion while driving and losing control of the vehicle. From internet searches it appears failed switches are a growing problem with Honda vehicles equipped with electronic parking brakes. There exists no override ability to disengage the parking brake apart from the electronic switch. Again, an otherwise functioning vehicle can be disabled as the rear wheel(s) are seized.
Mfg Campaign: 11637752
Recall Date: Jan 22, 2025
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11635833
Recall Date: Jan 14, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635432
Recall Date: Jan 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
SEAT BELTS
Potential Consequences:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Complaint about failure to execute recall and lack of solutions from the official dealer I, [XXX] , owner of a 2021 Acura RDX, VIN: [XXX] , am filing a complaint regarding the inadequate execution of a recall and the lack of solutions from the official dealer. What component or system failed or malfunctioned? The issue concerns the seat weight sensor, which is supposed to be replaced as part of the recall. How was your safety or the safety of others put at risk? Due to the malfunction of the mentioned component, the safety of passengers could be compromised, especially in the case of an emergency, where this component plays an important role in the safety system. Has the problem been reproduced or confirmed by a dealer or independent service center? The official dealer confirmed the need for the recall, but refuses to perform the replacement, citing the unavailability of necessary parts and offering no alternative solutions. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was registered for the recall, but a specific inspection by the manufacturer has not taken place. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure? At the time of contacting the dealer, there were no prior warning lamps or messages, but the situation requires immediate attention. Description of the incident and cause: Despite the recall being in place and the notification for the required repairs, the official dealer refuses to take the necessary action, citing the lack of parts, and does not offer any alternative solutions or specific timelines. This situation creates uncertainty and poses a potential safety risk. I kindly ask for prompt action to resolve this issue and ensure the recall is executed as soon as possible. Sincerely, [XXX] Contact information [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11635432
Recall Date: Jan 11, 2025
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
Corrective Action:
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
Additional Notes:
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
Mfg Campaign: 11630581
Recall Date: Dec 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
Corrective Action:
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
Additional Notes:
I bought this car from a Honda dealership 1 month ago and my brakes are squeaking very loud when reversing my car. It happens every morning and is very frustrating. I would like this fixed for it being such an expensive car.
Mfg Campaign: 11630484
Recall Date: Dec 12, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Corrective Action:
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Additional Notes:
The contact owns a 2021 Acura RDX. The contact stated that while attempting to open the trunk, the rear window glass shattered. No warning lights were illuminated. The local dealer was contacted, and the contact was informed that the shattered glass was not covered under warranty and suggested that a local glass specialist be contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.
Mfg Campaign: 11630198
Recall Date: Dec 11, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11623495
Recall Date: Nov 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield washer pump has failed due to washer nozzles being clogged. Washer pump replaced, but still will not work as the nozzles are clogged. Nozzles are on back order, so therefore unable to clean windshield while driving. No idea when the nozzles will be in stock as this item is on critical back-order.
Corrective Action:
Windshield washer pump has failed due to washer nozzles being clogged. Washer pump replaced, but still will not work as the nozzles are clogged. Nozzles are on back order, so therefore unable to clean windshield while driving. No idea when the nozzles will be in stock as this item is on critical back-order.
Additional Notes:
Windshield washer pump has failed due to washer nozzles being clogged. Washer pump replaced, but still will not work as the nozzles are clogged. Nozzles are on back order, so therefore unable to clean windshield while driving. No idea when the nozzles will be in stock as this item is on critical back-order.
Mfg Campaign: 11616244
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
SEATS
Potential Consequences:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616293
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Acura RDX 2021.Faulty seat weight sensor front passenger seat. My wife is petite, [XXX] " and weighs [XXX]. When she sits in front passenger seat, at times, the seat weight sensor doesn't register that she's sitting in the seat and the air bag is not engaged. intermittently, the SRS light illuminates but many times it doesn't. I've taken the vehicle into the dealer (Chevy Chase Acura, Bethesda, MD) and they say there is nothing they can do when the SRS light is not on. I've brought the vehicle into the dealership several times. They say that parts are limited and not generally available and are expedited only when the SRS light is illuminated. I've called and spoken with American Honda Customer service and they refuse to help stating the same thing the dealer says. But this is definitely a safety issue. NHSTA Recall # 24V-064. Service Bulletin # 24-015. Please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11616293
Recall Date: Sep 24, 2024
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The panoramic sunroof makes popping sounds when I drive the car up or down ramps or curbs at angles that twists the chassis. This could potentially break and shatter the glass on top of the driver and passengers or worse dislodge from the mounting bracket and fall into the cabin of the car.
Corrective Action:
The panoramic sunroof makes popping sounds when I drive the car up or down ramps or curbs at angles that twists the chassis. This could potentially break and shatter the glass on top of the driver and passengers or worse dislodge from the mounting bracket and fall into the cabin of the car.
Additional Notes:
The panoramic sunroof makes popping sounds when I drive the car up or down ramps or curbs at angles that twists the chassis. This could potentially break and shatter the glass on top of the driver and passengers or worse dislodge from the mounting bracket and fall into the cabin of the car.
Mfg Campaign: 11598342
Recall Date: Jul 2, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11597488
Recall Date: Jun 28, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I took my 2021 Acura RDX to Pohanka Acura Service, Chantilly, VA 20151 after I noticed broken rear door weather strips on both sides which is very unusual for a new car. Dealer said it is not covered under warranty. Then I got them replaced by paying the full price for this to the dealer. I contacted the corporate HondaUSA for reimbursement for this issue and they said it would not cover under warranty. Even after they replaced the old weather strips with the new ones, I noticed same issue but at other location (weather strips were not attached to the doors at the corner). I took it back to the dealer again to fix and they said they cannot fix it as all RDX have same thing and they showed me some new RDX and I found the same issue in that car also. I am concerned whether these gaps will cause any problem due outside rain, wind, dust etc.
Corrective Action:
I took my 2021 Acura RDX to Pohanka Acura Service, Chantilly, VA 20151 after I noticed broken rear door weather strips on both sides which is very unusual for a new car. Dealer said it is not covered under warranty. Then I got them replaced by paying the full price for this to the dealer. I contacted the corporate HondaUSA for reimbursement for this issue and they said it would not cover under warranty. Even after they replaced the old weather strips with the new ones, I noticed same issue but at other location (weather strips were not attached to the doors at the corner). I took it back to the dealer again to fix and they said they cannot fix it as all RDX have same thing and they showed me some new RDX and I found the same issue in that car also. I am concerned whether these gaps will cause any problem due outside rain, wind, dust etc.
Additional Notes:
I took my 2021 Acura RDX to Pohanka Acura Service, Chantilly, VA 20151 after I noticed broken rear door weather strips on both sides which is very unusual for a new car. Dealer said it is not covered under warranty. Then I got them replaced by paying the full price for this to the dealer. I contacted the corporate HondaUSA for reimbursement for this issue and they said it would not cover under warranty. Even after they replaced the old weather strips with the new ones, I noticed same issue but at other location (weather strips were not attached to the doors at the corner). I took it back to the dealer again to fix and they said they cannot fix it as all RDX have same thing and they showed me some new RDX and I found the same issue in that car also. I am concerned whether these gaps will cause any problem due outside rain, wind, dust etc.
Mfg Campaign: 11596265
Recall Date: Jun 24, 2024
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