ACURA RDX 2020

Complete listing of complaints and recalls for this vehicle

345
Complaints
108
Recalls

Complaints & Recalls

345 Complaints 108 Recalls

Official Safety Recalls - Important!

108 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 24V064000 SAFETY RECALL
750.1K Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Potential Risk:
An air bag that deploys unintentionally during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, and October 18, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: XHP, VHQ
Notice Date: Mar 28, 2024
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 23V158000 SAFETY RECALL
448.6K Vehicles Affected
Recall Date: Mar 9, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.

Potential Risk:
An unlatched seat belt cannot properly restrain the seat occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will replace the driver and front passenger seat belt buckle release buttons or the buckle assemblies as necessary, free of charge. Owner notification letters were mailed April 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: NDA, QDB, BDC, MDD
Notice Date: Apr 18, 2023
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V215000 SAFETY RECALL
624.6K Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Honda will notify owners, and dealers will replace the fuel pump assembly, free of charge. Owner letters were mailed May 18, 2021. Owners may contact Honda customer service at 1-888-234-2138. Note: This recall is an expansion of recall 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ACURA dealer to schedule your FREE recall repair.
Manufacturer: ACURA
Mfg Campaign: Multiple Codes
Notice Date: May 18, 2021
Recall Date: Mar 25, 2021

Consumer Complaints

345 Complaints
Honda (american Honda Motor Co.)
Campaign: 11562951 Other
Jan 2, 2024
Defect Description:

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Potential Consequences:

I was driving on I-5 about 10 mins after leaving Redding, CA, at about 60 mph when I suddenly heard a loud bang from the top. I pulled over to the shoulder and noticed my sunroof/moonroof had totally shattered. There was no cars driving in front of me or besides me. I also didn't find any rock/stone inside the moonroof. The moonroof suddenly explode/shatter poses a safety concern to the driver or passengers.

Corrective Action:

I was driving on I-5 about 10 mins after leaving Redding, CA, at about 60 mph when I suddenly heard a loud bang from the top. I pulled over to the shoulder and noticed my sunroof/moonroof had totally shattered. There was no cars driving in front of me or besides me. I also didn't find any rock/stone inside the moonroof. The moonroof suddenly explode/shatter poses a safety concern to the driver or passengers.

Additional Notes:

I was driving on I-5 about 10 mins after leaving Redding, CA, at about 60 mph when I suddenly heard a loud bang from the top. I pulled over to the shoulder and noticed my sunroof/moonroof had totally shattered. There was no cars driving in front of me or besides me. I also didn't find any rock/stone inside the moonroof. The moonroof suddenly explode/shatter poses a safety concern to the driver or passengers.

Manufacturer: ACURA
Mfg Campaign: 11562951
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Honda (american Honda Motor Co.)
Campaign: 11560362 Other
Dec 15, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

Corrective Action:

The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

Additional Notes:

The rear trunk glass shattered on its own when the car was parked. This appears to be a known issue and Acura has TSB about it. They should recall the vehicle and fix at their expense.

Manufacturer: ACURA
Mfg Campaign: 11560362
Notice Date: Dec 15, 2023
Recall Date: Dec 15, 2023
Honda (american Honda Motor Co.)
Campaign: 11558278 Other
Dec 4, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear windshield glass spontaneously shattered - there was no trauma to the vehicle and no significant temperature changes, and the break was caught on security camera footage. This both made a very loud noise which would have been very startling while driving, affected visibility, and caused skin injuries due to glass shards both inside the vehicle/on personal belongings, and on the driveway which hurt my dogs paws. There is a TSB issued (b22-14) however the dealer has so far told me they haven’t heard of this issue - I am awaiting another call back. There were no warning lights or other indicators prior to this happening.

Corrective Action:

Rear windshield glass spontaneously shattered - there was no trauma to the vehicle and no significant temperature changes, and the break was caught on security camera footage. This both made a very loud noise which would have been very startling while driving, affected visibility, and caused skin injuries due to glass shards both inside the vehicle/on personal belongings, and on the driveway which hurt my dogs paws. There is a TSB issued (b22-14) however the dealer has so far told me they haven’t heard of this issue - I am awaiting another call back. There were no warning lights or other indicators prior to this happening.

Additional Notes:

Rear windshield glass spontaneously shattered - there was no trauma to the vehicle and no significant temperature changes, and the break was caught on security camera footage. This both made a very loud noise which would have been very startling while driving, affected visibility, and caused skin injuries due to glass shards both inside the vehicle/on personal belongings, and on the driveway which hurt my dogs paws. There is a TSB issued (b22-14) however the dealer has so far told me they haven’t heard of this issue - I am awaiting another call back. There were no warning lights or other indicators prior to this happening.

Manufacturer: ACURA
Mfg Campaign: 11558278
Notice Date: Dec 4, 2023
Recall Date: Dec 4, 2023
Honda (american Honda Motor Co.)
Campaign: 11557132 Other
Nov 27, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving and all of a sudden my back windshield cracked everywhere. Nothing hit it. It was cracked everywhere then glass started to fall out and into my car.

Corrective Action:

I was driving and all of a sudden my back windshield cracked everywhere. Nothing hit it. It was cracked everywhere then glass started to fall out and into my car.

Additional Notes:

I was driving and all of a sudden my back windshield cracked everywhere. Nothing hit it. It was cracked everywhere then glass started to fall out and into my car.

Manufacturer: ACURA
Mfg Campaign: 11557132
Notice Date: Nov 27, 2023
Recall Date: Nov 27, 2023
Honda (american Honda Motor Co.)
Campaign: 11556688 Other
Nov 24, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear window shattered for no reason causing serious safety issue.

Corrective Action:

Rear window shattered for no reason causing serious safety issue.

Additional Notes:

Rear window shattered for no reason causing serious safety issue.

Manufacturer: ACURA
Mfg Campaign: 11556688
Notice Date: Nov 24, 2023
Recall Date: Nov 24, 2023
Honda (american Honda Motor Co.)
Campaign: 11554180 Other
Nov 8, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The car was parked in ~40 degree, sunny weather while running some errands. Upon returning to the car, entering, and closing the driver's door, the rear window glass (on the tailgate) shattered. The glass was shattered throughout the entire glass panel, including at the edges. A ~15"x"10" section in the middle fell into the luggage compartment. Acura service bulletin 22-014 describes this behavior and attributes it to an incorrect spec rear defroster grid. Thankfully this didn't happen while driving, but if it did, it could have been quite dangerous to the driver, due to the surprise, and to following cars due to flying glass.

Corrective Action:

The car was parked in ~40 degree, sunny weather while running some errands. Upon returning to the car, entering, and closing the driver's door, the rear window glass (on the tailgate) shattered. The glass was shattered throughout the entire glass panel, including at the edges. A ~15"x"10" section in the middle fell into the luggage compartment. Acura service bulletin 22-014 describes this behavior and attributes it to an incorrect spec rear defroster grid. Thankfully this didn't happen while driving, but if it did, it could have been quite dangerous to the driver, due to the surprise, and to following cars due to flying glass.

Additional Notes:

The car was parked in ~40 degree, sunny weather while running some errands. Upon returning to the car, entering, and closing the driver's door, the rear window glass (on the tailgate) shattered. The glass was shattered throughout the entire glass panel, including at the edges. A ~15"x"10" section in the middle fell into the luggage compartment. Acura service bulletin 22-014 describes this behavior and attributes it to an incorrect spec rear defroster grid. Thankfully this didn't happen while driving, but if it did, it could have been quite dangerous to the driver, due to the surprise, and to following cars due to flying glass.

Manufacturer: ACURA
Mfg Campaign: 11554180
Notice Date: Nov 8, 2023
Recall Date: Nov 8, 2023
Honda (american Honda Motor Co.)
Campaign: 11552659 Other
Oct 30, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

On October 25th 2023 I got into my 2020 Acura RDX. I closed my front driver side door, didn't slam it, and my rear window shattered. Glass everywhere.

Corrective Action:

On October 25th 2023 I got into my 2020 Acura RDX. I closed my front driver side door, didn't slam it, and my rear window shattered. Glass everywhere.

Additional Notes:

On October 25th 2023 I got into my 2020 Acura RDX. I closed my front driver side door, didn't slam it, and my rear window shattered. Glass everywhere.

Manufacturer: ACURA
Mfg Campaign: 11552659
Notice Date: Oct 30, 2023
Recall Date: Oct 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11546195 Other
Sep 23, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Corrective Action:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Additional Notes:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Manufacturer: ACURA
Mfg Campaign: 11546195
Notice Date: Sep 23, 2023
Recall Date: Sep 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11546195 Other
Sep 23, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Corrective Action:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Additional Notes:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Manufacturer: ACURA
Mfg Campaign: 11546195
Notice Date: Sep 23, 2023
Recall Date: Sep 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11546195 Other
Sep 23, 2023
Defect Description:

STEERING

Potential Consequences:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Corrective Action:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Additional Notes:

On April 18, 2023 driving thru shopping center parking lot, WITHOUT WARNING car suddenly jerked right, accelerated, while brakes, steering wheel, gears locked. Ended crashing thru the wall of a structure. Airbags did NOT deploy but seat belts tightened firmly keeping us from going thru windshield. Episode of "UNINTENDED ACCELERATION" was reported to Honda Motors whose agent, Jason, checked the car 8/1/23 and found no defect. We had driven the car for almost 49,000 miles without incident yet, their agent drove it for LESS than 10 miles and concluded NOTHING WRONG with the car. Twelve days later while stopped at a red light, dashboard lights suddenly flashed and engine came to a complete STOP. DEAD. Conclusion was damaged sensor to gas tank since husband had run over tanker truck tire debris on fwy earlier in the day. Point is, this 2020 Acura RDX with <50K miles has had TWO MAJOR INCIDENTS : UNINTENDED ACCELERATION and UNINTENDED DECELERATION. Feel betrayed by Honda Motors Corp at conducting a superficial, inadequate inspection for the defects mentioned and fear for our safety and those of others we share on the road. There's a class action lawsuit in Florida for similar complaints but we live in California and have been unable to procure legal representation.....apparently, not cost effective. My driving record is clean.

Manufacturer: ACURA
Mfg Campaign: 11546195
Notice Date: Sep 23, 2023
Recall Date: Sep 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11542484 Other
Sep 4, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The brake on the right and rear side of the car makes a lot of noise, as if something has come loose. Around 3 weeks ago the brake on the left and rear side of the car started to make a low frequency hum. The vehicle is taking longer to stop and I am afraid to brake hard since I think something will get disarmed on my rear wheels. I did some research online and several automotive industry testers and researcher mention and report this issue. For example: - Consumer Report: [XXX] - Kelly Blue Book: [XXX] - Car and Drive: [XXX] : [XXX] Thank you very much for reading this assessment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

The brake on the right and rear side of the car makes a lot of noise, as if something has come loose. Around 3 weeks ago the brake on the left and rear side of the car started to make a low frequency hum. The vehicle is taking longer to stop and I am afraid to brake hard since I think something will get disarmed on my rear wheels. I did some research online and several automotive industry testers and researcher mention and report this issue. For example: - Consumer Report: [XXX] - Kelly Blue Book: [XXX] - Car and Drive: [XXX] : [XXX] Thank you very much for reading this assessment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

The brake on the right and rear side of the car makes a lot of noise, as if something has come loose. Around 3 weeks ago the brake on the left and rear side of the car started to make a low frequency hum. The vehicle is taking longer to stop and I am afraid to brake hard since I think something will get disarmed on my rear wheels. I did some research online and several automotive industry testers and researcher mention and report this issue. For example: - Consumer Report: [XXX] - Kelly Blue Book: [XXX] - Car and Drive: [XXX] : [XXX] Thank you very much for reading this assessment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: ACURA
Mfg Campaign: 11542484
Notice Date: Sep 4, 2023
Recall Date: Sep 4, 2023
Honda (american Honda Motor Co.)
Campaign: 11542309 Other
Sep 2, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Rear windshield shattered while parked and the car was not running. There was a bulletin only at the time. Called customer service. They advised to submit an insurance claim, which I didn’t do. The dealership disputed with them and ended up replacing it at their cost. Later several others in the area experienced the same thing. Acura acknowledged there was a problem with the rear windshield defroster. I still have pieces of glass within the hatch.

Corrective Action:

Rear windshield shattered while parked and the car was not running. There was a bulletin only at the time. Called customer service. They advised to submit an insurance claim, which I didn’t do. The dealership disputed with them and ended up replacing it at their cost. Later several others in the area experienced the same thing. Acura acknowledged there was a problem with the rear windshield defroster. I still have pieces of glass within the hatch.

Additional Notes:

Rear windshield shattered while parked and the car was not running. There was a bulletin only at the time. Called customer service. They advised to submit an insurance claim, which I didn’t do. The dealership disputed with them and ended up replacing it at their cost. Later several others in the area experienced the same thing. Acura acknowledged there was a problem with the rear windshield defroster. I still have pieces of glass within the hatch.

Manufacturer: ACURA
Mfg Campaign: 11542309
Notice Date: Sep 2, 2023
Recall Date: Sep 2, 2023
Honda (american Honda Motor Co.)
Campaign: 11529715 Other
Jun 30, 2023
Defect Description:

SUSPENSION

Potential Consequences:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Corrective Action:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Additional Notes:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Manufacturer: ACURA
Mfg Campaign: 11529715
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11529715 Other
Jun 30, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Corrective Action:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Additional Notes:

2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.

Manufacturer: ACURA
Mfg Campaign: 11529715
Notice Date: Jun 30, 2023
Recall Date: Jun 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11527911 Other
Jun 20, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

I was driving my car and had just entered the highway and my panoramic sunroof exploded. It sounded like a gun had went off in my car. I immediately drove to the dealership who informed me that it was not covered under warranty. I had it replaced as I was out of town 8 hours from home and the glass started falling onto the headliner which I kept closed for safety. I did catch the incident on my dashcam which recorded the audio and video through the windshield. There was no warning that it was going to happen and we were not close enough to other vehicles for incidental contact.

Corrective Action:

I was driving my car and had just entered the highway and my panoramic sunroof exploded. It sounded like a gun had went off in my car. I immediately drove to the dealership who informed me that it was not covered under warranty. I had it replaced as I was out of town 8 hours from home and the glass started falling onto the headliner which I kept closed for safety. I did catch the incident on my dashcam which recorded the audio and video through the windshield. There was no warning that it was going to happen and we were not close enough to other vehicles for incidental contact.

Additional Notes:

I was driving my car and had just entered the highway and my panoramic sunroof exploded. It sounded like a gun had went off in my car. I immediately drove to the dealership who informed me that it was not covered under warranty. I had it replaced as I was out of town 8 hours from home and the glass started falling onto the headliner which I kept closed for safety. I did catch the incident on my dashcam which recorded the audio and video through the windshield. There was no warning that it was going to happen and we were not close enough to other vehicles for incidental contact.

Manufacturer: ACURA
Mfg Campaign: 11527911
Notice Date: Jun 20, 2023
Recall Date: Jun 20, 2023
Honda (american Honda Motor Co.)
Campaign: 11524542 Other
May 30, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Rear tailgate windshield got shattered without any impact. Acura know about this and they have on their bulletin board.(Acura TSB 22-014). I have fixed through 3rd party and I got reimbursed the fee from Acura. Well, 2020 Acura RDX's tailgate panels are all glued that broken windows between panels are stuck in tailgate. Even Acura dealer don't have access to that panels therefore they recommend changed the WHOLE TAILGATE. So every time I open and close the tailgate, I hear broken glasses inside of my tailgate. It's time to sell my suv but there is no way to access those glass pieces even in dealer.

Corrective Action:

Rear tailgate windshield got shattered without any impact. Acura know about this and they have on their bulletin board.(Acura TSB 22-014). I have fixed through 3rd party and I got reimbursed the fee from Acura. Well, 2020 Acura RDX's tailgate panels are all glued that broken windows between panels are stuck in tailgate. Even Acura dealer don't have access to that panels therefore they recommend changed the WHOLE TAILGATE. So every time I open and close the tailgate, I hear broken glasses inside of my tailgate. It's time to sell my suv but there is no way to access those glass pieces even in dealer.

Additional Notes:

Rear tailgate windshield got shattered without any impact. Acura know about this and they have on their bulletin board.(Acura TSB 22-014). I have fixed through 3rd party and I got reimbursed the fee from Acura. Well, 2020 Acura RDX's tailgate panels are all glued that broken windows between panels are stuck in tailgate. Even Acura dealer don't have access to that panels therefore they recommend changed the WHOLE TAILGATE. So every time I open and close the tailgate, I hear broken glasses inside of my tailgate. It's time to sell my suv but there is no way to access those glass pieces even in dealer.

Manufacturer: ACURA
Mfg Campaign: 11524542
Notice Date: May 30, 2023
Recall Date: May 30, 2023
Honda (american Honda Motor Co.)
Campaign: 11523569 Other
May 23, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Corrective Action:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Additional Notes:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Manufacturer: ACURA
Mfg Campaign: 11523569
Notice Date: May 23, 2023
Recall Date: May 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11523569 Other
May 23, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Corrective Action:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Additional Notes:

My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.

Manufacturer: ACURA
Mfg Campaign: 11523569
Notice Date: May 23, 2023
Recall Date: May 23, 2023
Honda (american Honda Motor Co.)
Campaign: 11522688 Other
May 18, 2023
Defect Description:

ENGINE

Potential Consequences:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Corrective Action:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Additional Notes:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Manufacturer: ACURA
Mfg Campaign: 11522688
Notice Date: May 18, 2023
Recall Date: May 18, 2023
Honda (american Honda Motor Co.)
Campaign: 11522688 Other
May 18, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Corrective Action:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Additional Notes:

We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.

Manufacturer: ACURA
Mfg Campaign: 11522688
Notice Date: May 18, 2023
Recall Date: May 18, 2023

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Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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