Complaints & Recalls
Official Safety Recalls - Important!
116 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Multiple Codes
Recall Date: Mar 25, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Consumer Complaints
454 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.
Corrective Action:
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.
Additional Notes:
The rear windshield spontaneously shattered when I got in and closed the door. Temp was better 30-40F. I have seen so many complaints online about similar issue.
Mfg Campaign: 11504057
Recall Date: Jan 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Corrective Action:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Additional Notes:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Mfg Campaign: 11502258
Recall Date: Jan 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Corrective Action:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Additional Notes:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Mfg Campaign: 11502258
Recall Date: Jan 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Corrective Action:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Additional Notes:
While driving on interstate 65 headed towards Mobile, Al. My 2019 Acura RDX lost ALL power. Every light surrounding the speedometer was lighted. No power, nothing.. was able to coast from the right hand lane to the shoulder of the interstate. . No power steering and I was moving slower and slower because I was on a hill. Frightening to say the least. If I had been in the left hand lane I’m not sure I could have made it to the shoulder. And if a truck had been behind me an unable to change lanes I would have been smashed. Car towed to dealership.
Mfg Campaign: 11502258
Recall Date: Jan 17, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Corrective Action:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Additional Notes:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Mfg Campaign: 11501937
Recall Date: Jan 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Corrective Action:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Additional Notes:
On November 26, 2022 RDX rear glass shattered while parked. This was reported to ACURA to find out if this is a known defect. Acura replied that they don’t have a recall on this problem. Coincidentally, few days after glass was replaced (insurance) the remote start failed due to “open trunk, doors or hood”. Acura dealer replace defective trunk switch. On a few other occasion the infotainment screen will go blank and then turned ON and stay ON while vehicle is off. Battery died several times while this happened. Last occasion was Jan 15, 2023. Again, Acura was called and didn’t have a recall/repair solution. Battery was disconnected and screen resumed operation!
Mfg Campaign: 11501937
Recall Date: Jan 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.
Corrective Action:
Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.
Additional Notes:
Rear windshield shattered. No explanation. I had no tree branches near or on by my car. Car was parked in my driveway. I called Acura corporate and at this time no recall.
Mfg Campaign: 11499284
Recall Date: Dec 28, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.
Corrective Action:
Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.
Additional Notes:
Rear glass window shattered out of nowhere. Thankfully the car was parked when it happened. It’s bound to happen on these cars and when reported to Acura they did nothing. My car was parked in front of my house all night with a camera recording it and there was nothing else that could’ve happened to it. Also, when inspected, you can tell the glass was not impacted in anyway. It shattered from the inside out. There was no warning lights or anything prior to the incident. On a side note, I believe this problem is covered under warranty in Canada but not in the US, which means Acura knows about the problem but isn’t doing anything about it here.
Mfg Campaign: 11498858
Recall Date: Dec 26, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Acura RDX. The contact stated that after she exited the vehicle, her husband closed the front passenger’s side door, and she heard a crack. The contact stated that the rear window had shattered. The dealer was notified of the failure and the contact was informed that the glass could be ordered; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2019 Acura RDX. The contact stated that after she exited the vehicle, her husband closed the front passenger’s side door, and she heard a crack. The contact stated that the rear window had shattered. The dealer was notified of the failure and the contact was informed that the glass could be ordered; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2019 Acura RDX. The contact stated that after she exited the vehicle, her husband closed the front passenger’s side door, and she heard a crack. The contact stated that the rear window had shattered. The dealer was notified of the failure and the contact was informed that the glass could be ordered; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty had expired. The failure mileage was approximately 40,000.
Mfg Campaign: 11497744
Recall Date: Dec 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
Corrective Action:
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
Additional Notes:
Rear windshield shattered as driver shut the driver door after entering the car. There was no sign of anything hitting the glass. There was an Acura TSB for this exact problem but my dealer refuse to acknowledge.
Mfg Campaign: 11497368
Recall Date: Dec 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.
Corrective Action:
2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.
Additional Notes:
2019 Acura RDX Advance - Upon entering driver side and closing driver door, rear hatch glass shattered. Vehicle was stationary in my closed garage in Upstate NY after being parked overnight and was then remote started to warm up. Approx. overnight temps were in the teens. There was no evidence of any prior damage to the glass. Damage to the window is more in the lower center above the rear wiper mount.
Mfg Campaign: 11497458
Recall Date: Dec 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
TIRES
Potential Consequences:
uneven tire wear, cupping/feathering, diagnosed by dealer in June 2022, tires rotated to reduce noise, did not help, thumping getting worse, tire size p 235 / 55 R 19, uneven wear makes it dangerous to drive affecting both me and my passengers, no warning lights just noticeable road noise
Corrective Action:
uneven tire wear, cupping/feathering, diagnosed by dealer in June 2022, tires rotated to reduce noise, did not help, thumping getting worse, tire size p 235 / 55 R 19, uneven wear makes it dangerous to drive affecting both me and my passengers, no warning lights just noticeable road noise
Additional Notes:
uneven tire wear, cupping/feathering, diagnosed by dealer in June 2022, tires rotated to reduce noise, did not help, thumping getting worse, tire size p 235 / 55 R 19, uneven wear makes it dangerous to drive affecting both me and my passengers, no warning lights just noticeable road noise
Mfg Campaign: 11494078
Recall Date: Nov 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear (trunk) window of my 2019 Acura SUV shattered upon entrance into the vehicle after I closed my driver side door. The vehicle was parked at my place of employment and when I approached the vehicle, the vehicle looked fine, and window was intact. In addition, there prior to the incident, there is no visible crack on the window or indication of attempted theft. There were no lights warning issues. The vehicle has always been serviced by the dealership and never was I informed of any issues with the rear window. This is a safety issue as the window could have shattered while I was driving the vehicle and the sudden shattered cause have harm passengers in the back seat. I was fortunate that I was not driving which may have caused an accident not knowing what could have occurred on the road especially on a freeway.
Corrective Action:
The rear (trunk) window of my 2019 Acura SUV shattered upon entrance into the vehicle after I closed my driver side door. The vehicle was parked at my place of employment and when I approached the vehicle, the vehicle looked fine, and window was intact. In addition, there prior to the incident, there is no visible crack on the window or indication of attempted theft. There were no lights warning issues. The vehicle has always been serviced by the dealership and never was I informed of any issues with the rear window. This is a safety issue as the window could have shattered while I was driving the vehicle and the sudden shattered cause have harm passengers in the back seat. I was fortunate that I was not driving which may have caused an accident not knowing what could have occurred on the road especially on a freeway.
Additional Notes:
The rear (trunk) window of my 2019 Acura SUV shattered upon entrance into the vehicle after I closed my driver side door. The vehicle was parked at my place of employment and when I approached the vehicle, the vehicle looked fine, and window was intact. In addition, there prior to the incident, there is no visible crack on the window or indication of attempted theft. There were no lights warning issues. The vehicle has always been serviced by the dealership and never was I informed of any issues with the rear window. This is a safety issue as the window could have shattered while I was driving the vehicle and the sudden shattered cause have harm passengers in the back seat. I was fortunate that I was not driving which may have caused an accident not knowing what could have occurred on the road especially on a freeway.
Mfg Campaign: 11492017
Recall Date: Nov 2, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Corrective Action:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Additional Notes:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Mfg Campaign: 11488228
Recall Date: Oct 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Corrective Action:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Additional Notes:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Mfg Campaign: 11488228
Recall Date: Oct 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Corrective Action:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Additional Notes:
On July 24, 2022, while driving from Champaign-Urbana, Illinois back to our home in Lisle, IL, in a heavy rainstorm, our RDX suddenly started flashing the engine light and lost power on Interstate 57. We were fortunate to be able to maneuver it to the side of the road, and off the nearby ramp at Bradley, IL. We ‘googled’ the circumstances on our iphone, to learn that this is considered a serious, potentially life-threatening situation, and that Acura recommended immediate Service Bulletin 20-053, dated May 25, 2021, states the symptom as “The MIL is flashing with loss of power.” It indicates “Corrective Action” for the RDX as “Update the PGM-FI and replace the intercooler, the intercooler outlet pipe assembly and the intercooler outlet hose.” Affected vehicles include “ALL” 2019-2020 RDX models.” Despite the Service Bulletin that was issued, many RDX owners, noted the same response from their local Acura dealer. They note that the dealers “played dumb,” claim they could not locate a Service Code, nor “replicate the conditions and response” in the shop…. precisely my experience! In fact, the Service Receipt, indicates the car was driven less than one mile, hardly sufficient to replicate conditions. Acura Client Relations has refused to assist. I contacted the CEO Jon Ikeda but his office has not responded. I fear driving the car in wet conditions.
Mfg Campaign: 11488228
Recall Date: Oct 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Corrective Action:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Additional Notes:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Mfg Campaign: 11486697
Recall Date: Sep 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Corrective Action:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Additional Notes:
On 9/22/22 travelling on I-290 near Boylston, MA I was passing a large tractor trailer in the far left lane going up a hill. It was and had been raining very hard for at least the previous hour. When I stepped on the accelerator to increase speed, the car suddenly decelerated to about 20 mph and the check engine light began flashing. I was able cross all three lanes in very heavy traffic to the shoulder. I then slowly made my way off the interstate to a gas station right beyond the exit. My passengers and I were very concerned about the suddenness and the abrupt reduction in speed on an extremely busy roadway. A call to the nearest Acura dealer service department confirmed he had seen nearly the same symptoms the prior week under similar road conditions and the same model car as mine. He found no codes on the other car. I also notified Acura customer service who confirmed the existence of a Service Bulletin on precisely this issue (flashing light with loss of power).
Mfg Campaign: 11486697
Recall Date: Sep 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission was stuck in 1st gear. This situation happened to me while stopped at red light with auto idle stop engaged, when it restarted at green light, transmission got stuck in 1st gear, I drove for about 1/4 mile and still the vehicle would not shift gears. I pulled over safely to the curb, shut down the car, waited 10 seconds and restarted, vehicle drove normally back home I had it all recorded on my dash cam and took the car to the dealer, showed the video and there were ZERO findings, nothing was recorded on the car error logs according to the dealer.
Corrective Action:
Transmission was stuck in 1st gear. This situation happened to me while stopped at red light with auto idle stop engaged, when it restarted at green light, transmission got stuck in 1st gear, I drove for about 1/4 mile and still the vehicle would not shift gears. I pulled over safely to the curb, shut down the car, waited 10 seconds and restarted, vehicle drove normally back home I had it all recorded on my dash cam and took the car to the dealer, showed the video and there were ZERO findings, nothing was recorded on the car error logs according to the dealer.
Additional Notes:
Transmission was stuck in 1st gear. This situation happened to me while stopped at red light with auto idle stop engaged, when it restarted at green light, transmission got stuck in 1st gear, I drove for about 1/4 mile and still the vehicle would not shift gears. I pulled over safely to the curb, shut down the car, waited 10 seconds and restarted, vehicle drove normally back home I had it all recorded on my dash cam and took the car to the dealer, showed the video and there were ZERO findings, nothing was recorded on the car error logs according to the dealer.
Mfg Campaign: 11485613
Recall Date: Sep 21, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The contact owns a 2019 Acura RDX. The contact stated that upon entering the vehicle, he closed the front driver’s side door and the rear window glass exploded. No warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer suggested that the vehicle be taken to the dealer to be diagnosed. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Acura RDX. The contact stated that upon entering the vehicle, he closed the front driver’s side door and the rear window glass exploded. No warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer suggested that the vehicle be taken to the dealer to be diagnosed. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Acura RDX. The contact stated that upon entering the vehicle, he closed the front driver’s side door and the rear window glass exploded. No warning light was illuminated. The vehicle was taken to an independent mechanic where the failure could not be duplicated. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer suggested that the vehicle be taken to the dealer to be diagnosed. The failure mileage was approximately 50,000.
Mfg Campaign: 11484613
Recall Date: Sep 15, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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